The Empathy Gap - by Daniel Murray (Paperback)

Book Synopsis

A groundbreaking new handbook for business leaders who want to form stronger connections with the people they lead.

In The Empathy Gap, corporate strategy and management consultant Daniel Murray delivers a unique and unconventional approach to contemporary leadership, emphasising the power of empathy. Empathy is not just a secondary soft skill, but rather a powerful tool for driving performance, fostering innovation and leading in today's complex, diverse and fast-paced world. Exhibiting empathy is not a magical skill that some people have and others don't. It is a capability that we can all build and nurture.

Drawing on the latest research, personal anecdotes and real-world case studies, Murray lays out a detailed and practical guide for leaders to harness the transformative power of empathy and achieve outstanding results in their organisations.

Discover:

• Engaging and revealing questions that can help build stronger connections with your colleagues

• Detailed guides to addressing issues with your team members, managing challenges and making decisions

• Strategies for building a leadership style that's based on trust, curiosity and understanding

An invaluable resource for corporate leaders, business managers, human resources professionals and board members, The Empathy Gap helps leaders develop their empathetic capabilities, leading to long-term, sustainable business success -- without sacrificing culture.

From the Back Cover

LEAD WITH EMPATHY, BUILD WITH PURPOSE AND DELIVER RESULTS

In today's global world, workplaces are made up of many different people who hold many different views, and we don't always all agree. So how can we bring people together, bridge the gap and work successfully as a team? The answer is through empathy.

In The Empathy Gap, leadership expert Daniel Murray shows how empathy can be a powerful tool for driving performance, fostering innovation and leading in complex, diverse and fast-paced organisations. Drawing on the latest research, personal anecdotes and real-world case studies, this guide shares how to:

• ask the right questions to better connect with others
• address issues and differences within your team
• build a leadership style based on trust, curiosity and understanding.

It's only by working together that we can drive sustainable business success. The Empathy Gap shows you how to create a more engaging, collaborative culture where you and your colleagues support and uplift one another as you work toward your common goals.

About the Author

DANIEL MURRAY helps frustrated leaders unlock their true performance. A consultant and keynote speaker, Daniel harnesses organisations' most powerful assets, their people, through leadership skills that actually work.