$79.99When purchased online
About this item
At a glance
Nintendo Switch Compatible
Nintendo Switch Lite Compatible
Compatible with PS5
Compatible with Xbox Series X
Compatible with Xbox Series S
Xbox One Compatibility
PS4 Compatible
Highlights
- Turtle Beach 60mm Eclipse™ Dual Drivers: Patented, dual drivers have separate high and low frequencies for improved audio detail over a conventional driver, and the larger 60mm size produces a massive soundstage for ultra-realistic audio.
- Turtle Beach AccuTune™ Precision: Engineered to maximize performance of the Eclipse™ Dual Drivers, our AccuTune™ precision tuning process uses a wood-composite injection within the earcup for a completely new internal design for rich, natural sound.
- Pro-Level Comms: Developed for professional gaming, the TruSpeak™ uni-directional, noise-cancelling microphone delivers clear, reliable chat and removes easily for use when chat isn’t needed.
- Supreme Comfort: Soft memory foam ear cushions with ProSpecs™ glasses-friendly technology wrapped in athletic weave fabric keep you comfortable and cool in the heat of the battle.
- Durable, Lightweight Design: The adjustable, metal-reinforced headband is built to last, flexible, and lightweight for marathon gaming sessions.
Specifications
Model Compatibility: Xbox Series S, PlayStation 5 Digital Edition, Nintendo Switch, PlayStation 5, Nintendo Switch Lite, Xbox One, Xbox Series X, PlayStation 4
Weight: 1.42 Pounds
Ear Cushion Material: Textile
Electronics Condition: New
Cable/Cord Length: 4 Feet
Electronics Features: Mute Controls, Lightweight Design, Ideal for Gaming, Built-In Microphone, Volume Control
Connection Type: 3.5mm Jack
Wireless Technology: Wired
Battery: No Battery Used
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
Street Date: May 30, 2021
TCIN: 80110469
UPC: 731855064007
Item Number (DPCI): 207-00-0037
Origin: Made in the USA and Imported
Description
Hear a revolution in gaming audio with the Turtle Beach® Recon™ 500. Featuring first-of-their-kind 60mm Eclipse™ Dual Drivers delivering stunning sound with dedicated woofers and tweeters, engineered with AccuTune™ for acoustic perfection. Keep in touch with your teammates (or taunt your enemies) on the removable TruSpeak™ noise-cancelling mic delivering clear, pro-level comms. Play in comfort – even during marathon sessions – thanks to breathable memory foam ear cushions and a durable, lightweight, metal-reinforced headband. And its simple wired connection works perfectly on any device using a standard 3.5mm jack, so your Recon™ 500 is always ready for battle, no batteries required.
Nintendo Switch Compatible
Compatible with Nintendo SwitchNintendo Switch Lite Compatible
Compatible with Nintendo Switch LiteCompatible with PS5
This item is compatible with your PS5 / Products that are compatible with your PS5Compatible with Xbox Series X
This item is compatible with your Xbox Series X / Products that are compatible with your Xbox Series XCompatible with Xbox Series S
This item is compatible with your Xbox Series S / Products that are compatible with your Xbox Series S Xbox One Compatibility
Compatible with Xbox One: This item is compatible with your Xbox OnePS4 Compatible
Compatible with PS4: This item is compatible with your PS4If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 9.94 inches length x 8.73 inches width x 4.43 inches height
Estimated ship weight: 1.37 pounds
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: What size is the outlet for the microphone? Mine broke and I'm trying to find a replacement.
submitted by Adam Tabbert - 4 months ago
A: Recon 500 replacement microphone booms can be found on the Turtle Beach website
submitted byTurtle Beach Support - 4 months agoBrand expertA: Hi Adam Tabbert, thanks for reaching out about Turtle Beach Recon 500 Wired Gaming Headset. It is a 3.5 audio mic port. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 4 months agoTarget expert support
Q: is it compatible with pc? does it track sounds from left and right?
submitted by question - 1 year ago
A: The Recon 500 is compatible with PCs. Some PCs may require a PC Splitter Cable. If your PC is capable of providing surround sound to a stereo headset (ex. via Windows Sonic or Dolby Headphone X), then you'd be able to track sounds from left to right.
submitted byTurtle Beach Support - 1 year agoBrand expert
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3.8 out of 5 stars with 230 reviews
22% would recommend
49 recommendations
quality: 1.84 out of 5
value: 2.05 out of 5
Headset
5 out of 5 stars
Would recommend
cc1234567 - 2 months ago, Verified purchaser
Loved this headset ! It was perfect and the designs are awesome.
Not fully compatible with Switch
1 out of 5 stars
Would not recommend
Dan - 2 months ago, Verified purchaser
Not fully compatible with Switch, mic only work in handheld mode.
1 reply from Turtle Beach Support team - 2 months ago
Hello Dan, We’re sorry to hear about this inconvenience! Please allow our dedicated Support Team to provide assistance with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
Good quality but stops working fast
2 out of 5 stars
Would not recommend
Joe - 3 months ago, Verified purchaser
Sound and mic quality is good but this item isn't durable at all. Forst one I bought lasted about 10 months before the mic stopped working. I bought a replacement and the sound gave out in the left earpiece after two weeks.
1 reply from Turtle Beach Support team - 2 months ago
Hey Joe, We’re sorry to hear about the experience you had with your Recon 500; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to lend a helping hand as needed. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website via the Contact Form listed there. Thank you and best regards!
Game on!
5 out of 5 stars
Would recommend
Iamatotalspazz - 4 months ago
Comfortable, good sound, works great. I don't know about all these negative reviews. I bought these for my husband over a year ago and they still work like they're brand new! No complaints!
Broke within 6 months
1 out of 5 stars
Would not recommend
Happy1 - 4 months ago, Verified purchaser
They broke within a year and they would not replace them. Bad company.
1 reply from Turtle Beach Support team - 4 months ago
Hello, We’re sorry to hear about this inconvenience; however, please note that while Amazon’s own return period may have ended, our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
Dont waste your money!!!! Listen to the negative reviews!
1 out of 5 stars
Would not recommend
Liz - 4 months ago, Verified purchaser
If I could rate this 0 stars I would, lasted for exactly one month and this headset is already in the garbage. Mic stopped working first and then the sound. Thought turtle beach’s would be better.
1 reply from Turtle Beach Support team - 4 months ago
Hey there Liz, We appreciate you leaving your feedback and we are sorry to hear that you've had a negative experience with your Recon 500 headset; however, please be aware that our headsets are each sold with a one-year manufacturer's warranty, and our dedicated Support Team is available to provide assistance with troubleshooting or further warranty service if called for. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thank you kindly!
Dont buy
2 out of 5 stars
Would not recommend
H - 5 months ago
Opened the package 10 minutes ago. Volume is so low you can’t hear other players talk. The game echos through the headset. Will be returning tomorrow.
1 reply from Turtle Beach Support team - 5 months ago
Good morning, We’re very sorry to hear about the experience you had with your Recon 500; however, please allow us to assist you with what you described here under the manufacturer's warranty that each of our products are sold with. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website. Thank you very much and have a great start to your week!
Perfect
5 out of 5 stars
Rosalind F. - 6 months ago
originally posted on Turtle Beach
Thanks, perfect condition and delivered in good time. Son was delighted with them.
Great comfortable and nice headset
5 out of 5 stars
Momma4life - 6 months ago, Verified purchaser
Comfy and great quality speakers in headphones. I feel like they are noice cancelling.
Would recommend
5 out of 5 stars
Would recommend
- 6 months ago, Verified purchaser
Good value for the money
Broke in 3 months
2 out of 5 stars
Would not recommend
piaver - 6 months ago, Verified purchaser
They were great for 3 months and mic broke after. I tried to fix it and nothing worked. I bought them at full price. Would not recommend.
1 reply from Turtle Beach Support team - 6 months ago
Hello Piaver, We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
Great headset with detachable microphone
5 out of 5 stars
Ashley - 7 months ago
Purchased headset for my son and he loves it
These Won't Last
1 out of 5 stars
Would not recommend
McLuv2Shop - 8 months ago, Verified purchaser
Only lasted about 7 months. Definitely not worth the price. Quality is lacking.
1 reply from Turtle Beach Support team - 7 months ago
Good morning, We’re sorry to hear that you had some sort of inconvenience with your headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed with troubleshooting or replacement service if necessary. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!
Do Not Buy
1 out of 5 stars
Would not recommend
Cdod99 - 8 months ago, Verified purchaser
If I could give 0 stars I would. Purchased this item twice, once initial and once exchanged. Both times the headset broke after 2 weeks. The mic portion still works but I was unable to hear anyone. Both times I tried troubleshooting my system to see if that was the error but nothing could resolve the issue.
1 reply from Turtle Beach Support team - 8 months ago
Hello there, We’re sorry to hear about your experience; however, please know that this does not sound normal. Please be aware that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We would suggest reaching out to them for assistance with your headset. They’re always happy to help, and can be reached right from the support section of the Turtle Beach website. Thank you kindly and have a wonderful day!
No worth it and tired return
1 out of 5 stars
Would not recommend
Ace - 8 months ago
This is my third time Trying turtle beach headset and I tried different ones with in two weeks I had to replace! Now I just got this one yesterday for Xbox s series it worked fine but the next day the mic stopped working!! Not a great buy and was on sale to cheap.. I should’ve read the reviews before buying! Now I have to do another return and this time I’m going with razor headset cause reviews are great!!
1 reply from Turtle Beach Support team - 8 months ago
Good morning Ace, We’re sorry to hear about your experience; however, please allow our Support Team to assist you with your Recon 500 headset as it should have no issues functioning properly on an Xbox Series X|S console. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
Don’t Throw Away your Money!
1 out of 5 stars
Would not recommend
Analyze It Media - 9 months ago, Verified purchaser
The wire is short and goes bad in a few months. I barley used mine and it went back had lots of connection issues my friends said it sounded horrible. At first I thought I was getting a good buy due to the great price but that isn’t the case. The Turtle Beach 60P was way better and way cheaper.
1 reply from Turtle Beach Support team - 8 months ago
Hey there! We’re sorry to hear about the inconvenience you've had with your Recon 500 headset; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Thanks!
Headset
5 out of 5 stars
- 9 months ago
originally posted on Turtle Beach
Excellent purchase. My 15 year old son is delighted with this headset. Just what he wanted.
CANT TALK
1 out of 5 stars
Would not recommend
Recon 500 - 9 months ago
this is the worst headset I think I've ever gotten the microphone doesn't work its annoying DO NOT BUY
1 reply from Turtle Beach Support team - 9 months ago
Thanks for your feedback and we're sorry to hear that you've encountered some sort of inconvenience with your Recon 500's microphone; however, please allow us to assist you with your headset. Our Support Team is always happy to help as needed, and they can be reached right from the support section of the Turtle Beach website. Thank you!
Wouldnt recommend.
1 out of 5 stars
Would not recommend
John Doe - 10 months ago
Sound quality, sounds like you are in a command station to others.
1 reply from Turtle Beach Support team - 10 months ago
Good morning, We’re sorry to hear about your experience with your Recon 500 headset. What you described here does not sound normal, so please take the time to contact our Support Team for assistance with your headset. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website as needed. Thank you and best regards!
Worst Mic ever brought
1 out of 5 stars
Would not recommend
Chad - 10 months ago
It work good for a while then started having a lot of major issues for one the audio would cut off completely and I would have to fix it. I would not recommend this for anyone.
1 reply from Turtle Beach Support team - 10 months ago
Hello Chad, We’re sorry to hear about this inconvenience; however, please note that our headsets are each sold with a one-year manufacturer's warranty, and we have a dedicated Support Team available to provide assistance as needed. We’re always happy to help, and we can be reached right from the support section of the Turtle Beach website. Best regards!