Why People Work - by Ercell Charles (Paperback)

Book Synopsis

Why do people work? This appears to be a very simple and obvious question. And when we ask this question to people, we usually get a simple and seemingly obvious answer - "DUH! They want to get a paycheck." The wise and insightful leader will go beyond this obvious response and come to grips with the fact that there are more complex and hidden human needs within the human spirit.

There are most likely thousands of leadership books written to equip leaders to develop the skills and behaviors necessary to encourage their teams to achieve goals and purposes. However, the primary focus of this book is to assist leaders in looking deeper into the expectations and motivations of the people they serve. So as the organization is achieving its strategic plans and objectives, it is also meeting the critical needs and ambitions of its most important essential resources, better known as its human resources.

In businesses and organizations today, everything begins and ends with leadership. The leaders, who go beyond the obvious to uncover these critical hidden expectations of their employees, are able to create a culture of engagement and retention where employees not only give you their hands but, most importantly, their hearts. The return on investment for this effort is that the leader will earn their employees' best effort. Therefore, when you know your employees "why" game, they will bring their "A-game."

Review Quotes

Do we really need another book on workplace, employees, and engagement? YES. We do! This is a moving target and to use the Zig Ziglar line regarding who positive attitudes wear off a couple days/weeks after the training: "that's why we need to do it every day - like showering." We need to constantly be looking at our most valuable asset to keep employees engaged and fulfilled in the workplace.
I love the meal analogy with the filet mignon. 100% I'm stealing that. So true. We rush out of the house in the mornings, spend the majority of our days with co-workers who often get us at our best. Often tired and warn-out we give whatever is left to the people we love the most. How do we leave work energized by what we do? - Kevin J. Hardy, Executive Director Office of Career Management Max M. Fisher College of Business The Ohio State University - Columbus, Ohio
"Why People Work" provides a rare and honest look at the transformative potential of self-awareness and authenticity in leadership, emphasizing the ripple effect it can have on others. The authors bravely underscore the importance of creating environments where individuals feel empowered to embrace their truths and unlock their full potential. The writing distills the experience of decades of leadership and caring for others as it delves into the intricate web of hidden expectations that underlie employee satisfaction and engagement within organizations. The authors highlight the importance of cultivating relationships, fostering respect, assigning meaningful responsibilities, providing appropriate rewards, offering recognition, and nurturing a sense of reverence or purpose. These hidden expectations are foundational pillars for creating a thriving workplace culture where employees feel valued, motivated, and fulfilled. By acknowledging and addressing these expectations, leaders can unlock the full potential of their teams and foster environments conducive to innovation, growth, and mutual success. Embracing these principles can lead to improved job satisfaction and enhanced productivity, retention, and overall organizational effectiveness. Leaders in any industry can benefit from this knowledge. - Andrew L. McCart, PhD, FACHE, Assistant Professor; Associate Director, Health Management Programs; President-Elect, Kentucky Chapter of American College of Healthcare Executives; Department of Health Management and Systems Science University of Louisville

What sets "Why People Work" apart is its unwavering focus on fostering healthy work relationships. Drawing from extensive research and real-world experiences, Charles and Heckman shed light on the pervasive issue of unhealthy workplace dynamics and offer tangible strategies to cultivate environments where individuals feel seen, heard, and valued. This book is a must read.

The authors' genuine commitment to uplifting others shines through every page, infused with the wisdom gleaned from their illustrious careers in leadership development. From Ercell Charles' embodiment of humility and authenticity to Merle Heckman's lifelong dedication to influencing and inspiring others, their combined expertise creates a compelling narrative that resonates far beyond the confines of the workplace.

Whether you call yourself a leader or not, if you're ready to embark on a journey of self-discovery, empowerment, and meaningful connection, I wholeheartedly encourage you to explore the profound insights within "Why People Work." Let this book be your guide as you navigate the complexities of leadership and unlock the boundless potential within yourself and those around you. - M. Nami MD, PhD; Neurocognitivist Sleep Disorders