Heats up really quick, brew time is comparable to Keurig. wish there were less plastic parts. the presentation is amazing and looks clean and very nice. I would run a clean water cycle a few times before brewing. there was a slight chemical tast in the first pot we made.

I wanted to love this coffee maker so much my partner and I excruciatingly went over multiple options before purchasing. This was one I was so excited to use, and after we brewed our coffee, we came back for a second pour in our cup and the liquid that came out of the glass carafe was no longer warm or hot, even though it had been sitting on the hot plate and the switch was still turned on. I’m deeply disappointed that I have to return this item as it is very aesthetically pleasing. My second issue with this coffee maker is the fact that Willow calls this machine white and you can see in one of the photos that the tea kettle is white and this is an off-white or cream colored white. It is not a pure white device. Even it’s power cord is more white then the device itself. I took two stars off for it not staying hot on the plate. And one for the color misrepresentation

Such a great machine. Brews quick (but not too quick ;) ), quiet, and tastes delicious.

Love Love it!!

Update: I have received a replacement for my coffee maker. I love this pour-over maker- the look, the ease of use, the efficiency of the coffee making process and the delicious end result. I don’t know how this product works, the packaging was so poor that both orders had broken carafes. There are no Willow coffee makers that I can pick up locally and I refuse to order another one.

Love the look, easy use. Coffee taste great. Does not keep coffee as hot as I like. Maybe a personal preference.

Love it

We bought this coffee maker 9 months ago and loved it! It needed warranty done, they were prompt and got us a new one sent right out! We appreciated the service!

Paint chipped off when the machine gets hot, this is after first use. Really loved how it brews and the retro style,,,, returning

I absolutely love this coffee maker — the flavor it brews is outstanding, and there’s no need for filters! Try it with Danger Coffee — it makes an incredible cup!

I recently purchased my pour over coffee maker. I use distilled water versus tap water because my tap water has a lot of minerals in it, which will shorten the life span of the coffee maker. I love the design, it’s very attractive. I can make as much or as little as I want. I haven’t used the cold brew function as of yet. But the hot coffee function works quite well. No regrets. I feel it’s better than Keurig.

Just received this and glass carafe has a leak/small crack on the lower part of the handle. Purchased the 2 yr protection plan which is not refundable, even though I am returning the coffee maker.

I absolutely love the unique design of this coffee pot! I give it 4 stars because the hot plate does not keep the coffee in the carafe warm for long. Anything over roughly 30 minutes needs to be reheated unfortunately.

I love the cool look of this coffee maker and the coffee tastes great. It's only a few weeks old though, and there is a little chip off the base....

This is the least amount of plastic I could find …and the coffee is great. Most drip coffee makers are entirely plastic. I prefer stainless and glass parts. Hot water and plastic are toxic!

[This review was collected as part of a promotion.] Pros: - Cute sage color and lovely vintage inspired design - Easy maintenance and cleaning - Good for making large batches - Much more utilizable than your average coffee maker Cons: - A bit bulky - Emits a steam cloud about 3ft tall, which is bad for wood cabinets over the kitchen counter, but not a problem otherwise - Water tank doesn’t come off the back, causing water to spill on the machine if any spills while refilling

[This review was collected as part of a promotion.] Willow Kitchen Artisan Brew Review I have now been using the Willow for just over a month. Prior to using the Willow, I made my coffee each morning exclusively making a manual pour-over. Needless to say, I was quite skeptical about the idea of trying an automatic coffee maker. To my surprise, however, the Willow has worked surprising well. Several times now, I have used the Willow while also making a manual pour-over side by side to compare the result. Each time, the taste of the coffee was virtually indistinguishable. The clear difference was, with the Willow, once I added the coffee and water, I was finished. I could go about my morning getting ready for work, and in just a couple of minutes, there is a great cup of coffee waiting. In addition to the quality of the cup of coffee that it produces, the Willow is also incredibly easy to keep clean. A drawback to many automatic coffee makers is that they get a bit wanky after a bit and they are tough to keep clean. With the Willow, merely give the pot a rinse with hot water after each use, rinse the filter out and you are finished. No coffee ever touches the machine, so it stays nice and clean. If there is one suggestion that I could make, it would be to offer the same set up, but in a smaller size. Not unlike making a manual pour-over, I found that when I tried to make a larger amount of coffee, it didn’t produce quite the same quality cup of coffee. Whereas most serious coffee drinkers would likely opt to make one cup at a time for that reason, perhaps a machine taking up less real estate on the counter would be nice. But with that said, two thumbs up for the Willow and it is now our go-to way to make coffee every morning.

[This review was collected as part of a promotion.] This coffee pot is beautiful. It looks amazing on my counter! It wipes clean easily without staining and doesn’t attract dust. For the price it’s an amazing coffee pot

[This review was collected as part of a promotion.] Not only does this brew a perfect cup coffee, but it is easy to keep clean and most of all cute! The machine itself seems durable and not overly bulky.

[This review was collected as part of a promotion.] Great coffee maker, the pour over makes sure the brew is well balanced, the flavor of the coffee is not diluted and the design is aesthetically pleasing. Very easy to clean as the pieces come apart very easily.