A: It has been a while since I last used it, but I recall it making a very gentle, soothing sound that helped me sleep. It is a very nice humidifier, and I recommend it.
A: My humidifier has been pretty quiet on the low setting. No hissing or gurgling noise.
A: It is quiet best one I have ever purchased
A: I've not heard a spitting noise, but the gurgling noise is there.
A: I bought 2 units on 12/23/2017 online here and have been using for 2 days. One unit was making popping noises say every half an hour or so. May have to get an exchange.
A: Thank you for your inquiry Hailey. This unit should not make any spitting noises. However, there will be some gurgling as water leaves the tank and is replaced by air, as with any non-top-fill humidifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
A: It does have a bit of light when you turn it on
A: The small green light on the dial glows, but that is it
A: Thank you for your inquiry Jen. The only LEDs on this unit are on the power knob and the auto-shutoff light near the power knob. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
A: We will be happy to provide that information. To fill the water tank, remove the tank from the base and turn it upside down. Unscrew the cap that is located on the now exposed base of the unit. The cap will unscrew to the left. Once the cap is removed, you can put water into the tank. Make sure to line the cap up correctly and tighten it before turning the tank right side up. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: It's disappointing that so many humidifiers are manufactured to fill via bottom side twist-valve-cap versus top fill. The bottom-fill process is awkward & often difficult, especially for the elderly.
A: Thank you for your inquiry. Please do not use Vicks VapoRub with this unit, as that was meant for use on skin, and not our units. You can use Vicks VapoSteam in the medicine cup. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Hello Mrs. Fleming! P&G licenses the Vicks brand name to Kaz USA, Inc. for Vicks Humidifiers so we suggest contacting Kaz USA, Inc.(a Helen of Troy Company) directly at 1-800-827-6712 for any questions you may have about your humidifier.
A: Thank you for your inquiry. This unit does not use a filter. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Our trusted partners will have more information to help, Becky, so we hope you connect with them at Helen Troy Company at 800 – 827 – 6712.
A: Thank you for your inquiry. You can use regular tap water with this unit. If you want to decrease the scale buildup, then you can mix in some distilled water. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Our trusted partners at Helen Troy Company will have more information to help with what kind of water is best. Please connect with them at 800 – 827 – 6712.
A: Thank you for your inquiry. A warm mist humidifier has a heating element that internally heats up, and through convection, heats and boils the water. A vaporizer is made of two carbon electrodes that send arcs of electricity through the minerals in the water. This arcing energizes the water to the point that it vaporizes, or turns into vapor. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Our trusted friends at Helen Troy Company will be happy to help you clarify this, so give them a call at 800 – 827 – 6712. We hope you find your answer soon!
A: Thank you for your inquiry. This unit weighs around 5lbs, and holds 1 gallon of water, which will add 8lbs to the unit. However, please do not move the unit while the tank is on the unit and there is water in the unit. Make sure to move this unit and the tank separately. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: Our trusted friends at Helen Troy Company would be happy to help with your water question at 800 – 827 – 6712.
A: Thank you for your inquiry. This unit is only a Warm Mist humidifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: For support with Vicks Humidifiers and Thermometers, please contact our trusted partner, Helen of Troy, who will be happy to assist you. Their contact information is below. Email: consumerrelations@kaz.com Phone: 800 – 827 – 6712
A: Thank you for your inquiry. When you have the Vicks VapoSteam in the medicine cup, you should be able to smell the Vicks scent. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
A: We're sorry you can't smell the Vicks scent you enjoy, Al, so our Kaz friends at Helen Troy Company will be happy to help as they more information. Please connect with them at (800) 827-6712.