About this item
At a glance
Highlights
- Use with Vicks Vaposteam for medicated cough relief and VapoPads for soothing mental vapors
- Use of warm steam helps temporarily relieve cough and congestion symptoms
- Protective Steam Guard Design
- Wide tank opening allows for easy filling and cleaning
- Designed for small to medium rooms
Specifications
Description
Shipping details
Return details
Q: Is this humidifier really loud? I am looking for one for my newborn baby. Also is the night light too bright?
A: Not loud, just bought mine from target. I have mine on a plastic bin, with a towel on it. This has been great so far, day 3. My baby is 7 months old. I Didn't want to risk any moister on my wood furniture.
submitted byMommyof1 - 4 years agoA: Thank you for your inquiry Katie. This unit is fairly silent, making little more than a hiss. For the light, we cannot say if it will be too bright or night. However, you can place this on the opposite side of the room from your newborn and that will reduce the light near them as they sleep if you find it is too bright. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 4 years agoBrand expertA: Tried using this tonight but the smell was strong in my babies room. Tur we it off and read reviews that infants shouldn't use this product?
submitted byNkrieg - 1 year ago
Q: Does calcification occur? I have hard water and have to clean my humidifier weekly.
A: Thank you for your inquiry. Mineral build up does happen on the electrodes, and does require weekly maintenance for the vaporizer to work correctly. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 9 months agoBrand expertA: We wish we could help, however P&G licenses the Vicks brand name to Kaz USA, Inc. for Vicks Humidifiers, Vaporizers, VapoSteam, VapoPads, Thermometers and ZzzQuil Plug in Sleep Enhancers. For assistance with these products, please contact Kaz (a Helen of Troy Company) by phone or email: 1-800-477-0457; socialsupport@helenoftroy.com
submitted byVicks - 9 months agoBrand expert
Q: Does this unit contain teflon, ppe or any other such poisonous substances? I need a vaporizer for my bird, but they can easily be poisoned from such substances.
A: We certainly want your feathery friend to be safe, Lexi, so our trusted partners at Helen Troy Company will have more information to help when it comes to the humidifier at 800 – 827 – 6712. We hope you connect with them soon!
submitted byVicks - 3 years agoBrand expertA: Thank you for your inquiry. Our Vaporizers do not have any Teflon or PTFE, as they use 2 carbon electrodes, and not a heating element and is safe for use around birds. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Is there a way to clean the upper portion? I can't seem to get the pieces apart.... I have asthma and must ensure that it remains mold-free....
A: We hope you get this cleaned for your asthma, so our trusted partners will be able to help at 800 – 827 – 6712. They'll have more information to help.
submitted byVicks - 3 years agoBrand expertA: Thank you for your inquiry. Unfortunately, for safety reasons, the grille cannot come off. However, when you are cleaning the unit, you will run water through that area to rinse it off. You can also use a flexible cleaning wand to clean inside of the grilles. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Can you turn off the night light
A: When it comes to the humidifier, our trusted partners at Helen Troy Company will have more information to help at 800 – 827 – 6712.
submitted byVicks - 3 years agoBrand expertA: Thank you for your inquiry. The night light on this unit cannot be turned off. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
Q: Do the vape pads come with vaporizer?
A: Thank you for your inquiry. This unit will come with a sample scent pad. If you would like more scent pads. Those are sold separately. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: Our trusted partners at Helen Troy company will have more information to help at 800 – 827 – 6712.
submitted byVicks - 3 years agoBrand expert
Q: Should I use sea salt or table salt? Someone I know uses baking soda.....is that an option? Thank you!
A: Thank you for your inquiry. Please only use salt (you can use sea or table) in the water. Please do not use baking soda. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: We want you to get the most out of your humidifier, so our friends at Helen of Troy company will be happy to help. Please connect with them at 800 – 827 – 6712.
submitted byVicks - 3 years agoBrand expert
Q: do you use cold water or warm water?
A: Thank you for your inquiry. You should only use cold water with this unit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: We recommend talking to our trusted partners at Helen of Troy Company at (800) 827-6712. They'll have more information to help with which temperature water to use.
submitted byVicks - 3 years agoBrand expert
Q: Is the material BPA free
A: Thank you for your inquiry. Water in this unit will not come into contact with any part that contains BPA. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expertA: Our trusted friends at Helen Troy Company will be happy to help as our Humidifiers are licensed through them, just reach them at 800-827-6712. We hope you find out soon.
submitted byVicks - 3 years agoBrand expert
Q: Is there supposed to be black particles in the water each use? I bought two of these and they both have to have the water changed multiple times per day.
A: You should expect the best from Vicks each time. Please reach out to our manufacturer at 1-800-477-0457 for the best assistance.
submitted byVicks - 3 years agoBrand expertA: Thank you for your inquiry. The black particles that you see in your vaporizer are normal. These particles are the left over minerals from your water. The reason the minerals turn black is because they have passed through the electrodes and vaporized. As long as the unit is maintained on a daily and weekly basis, you should not experience any problems with its performance. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.
submitted byManufacturer Tech Support - 3 years agoBrand expert
