Vicks Personal Steam Inhaler with Variable Steam Control & Soft Mask - 22.56oz

A: Thank you for your inquiry. This unit is the VIH200. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: The Vicks brand name is licensed to Kaz USA, Inc. for Vicks Humidifiers, Vaporizers, VapoSteam, VapoPads, Thermometers and ZzzQuil Plug in Sleep Enhancers. For assistance with any of these products, please contact Kaz USA, Inc.(a Helen of Troy Company) directly using the following information. Email: consumerrelations@kaz.com; Phone: 1-800-827-6712

A: Thank you for your inquiry. While the steam will come out not at a single temperature, it is around 212 degrees Fahrenheit. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Our partners a Helen Troy Company will be happy to let you know what the temperature is for the steam. Please give them a call at 800 – 827 – 6712. We hope you find out soon!

A: Thank you for your inquiry. This unit is good for providing relief from throat, nose, and sinus symptoms caused by dry air, and may help with cough and congestion. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Our friends at Helen Troy Company will have more information to let you know what it works best for and they'd be happy to help at 800 – 827 – 6712.

A: Thank you for your inquiry. This will help ease the symptoms of dry throat and clogged nose and sinuses. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: We know it's hard to sleep with a stuffy nose, so our trusted friends at Helen Troy Company will be glad to help at 800 – 827 – 6712. As they'll have more information about the Steam Inhaler.

A: Thank you for your inquiry. This unit, along with all of our personal steam inhalers, are warm steam humidifiers. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: When it comes to our Vaporizers or Humidifiers, we recommend connecting with our trusted friends at Helen Troy Company. Please reach them at 800 – 827 – 6712.

A: Thank you for your inquiry. For children under 12, we advise having an adult hold and manipulate the unit. For children over 12, we advise having parental supervision while the unit is in use. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: We recommend the Steam Inhaler for ages 18 and up. For further questions, please get in touch with our manufacturer at 1-800-477-0457.

A: We do not recommend adding hydrogen peroxide.

A: Thank you for your inquiry Keri. We cannot advise for you to place hydrogen peroxide in this unit. We can only advise placing water in this unit and using Vicks VapoPads. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Thank you for your inquiry. This unit is not meant to be used with Albuterol in it. Please only use water and Vicks VapoPads. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Please reach out to our manufacturer at 1-800-477-0457.

A: Thank you for your inquiry. We would advise contacting your child's pediatrician to know what setting to use this unit at with a 3 year old. Once you have that information and clearance to use the unit on your child, please make sure that you are manipulating the item and not your child. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: Thank you for your inquiry. We would advise for you to check with your child's primary care provider if you are concerned about using a Steam Inhaler with a 2 year old. However, if your child's doctor says that is fine, please make sure to start the unit on the lowest setting and to have an adult be the one to manipulate the unit. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.