Vicks Warm Moisture Humidifier - White/Blue

A: I bought 2 units on 12/23/2017 online here and have been using for 2 days. One unit was making popping noises say every half an hour or so. May have to get an exchange.

A: How to clean? How often?

A: My humidifier has been pretty quiet on the low setting. No hissing or gurgling noise.

A: Thank you for your inquiry Hailey. This unit should not make any spitting noises. However, there will be some gurgling as water leaves the tank and is replaced by air, as with any non-top-fill humidifier. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: It is quiet best one I have ever purchased

A: I've not heard a spitting noise, but the gurgling noise is there.

A: Why in the box said 2 free Vick pads But nothing in there?

A: It has been a while since I last used it, but I recall it making a very gentle, soothing sound that helped me sleep. It is a very nice humidifier, and I recommend it.

A: It does have a bit of light when you turn it on

A: The small green light on the dial glows, but that is it

A: Thank you for your inquiry Jen. The only LEDs on this unit are on the power knob and the auto-shutoff light near the power knob. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.

A: Thank you for your inquiry. Yes, this Vicks Warm Moisture Humidifier is model VWM845. If you have any further questions or need assistance, feel free to contact our team at SocialSupport@helenoftroy.com. We're here to help!

A: Thank you for your inquiry. Yes, the water tank on the Vicks Warm Mist Humidifier is designed to be removed for easy filling. If you need further assistance, feel free to reach out to us at SocialSupport@helenoftroy.com. We're here to help!

A: That's a great question, Kat! For more assistance with your inquiry, please call 1-800-827-6712.

A: That's a great question! For more assistance with your inquiry, please call 1-800-827-6712.

A: Thank you for your question about the Vicks Warm Moisture Humidifier. This model does not require salt to create mist, and we do not recommend adding salt to the water. If you have any further questions or need assistance, feel free to reach out to us at SocialSupport@helenoftroy.com. We're here to help!

A: Thank you for your inquiry. The Vicks Warm Moisture Humidifier has a maximum wattage of 260 on the highest output setting. If you have further questions or need assistance, please reach out to us at SocialSupport@helenoftroy.com. We're here to help!

A: That's a great question! For assistance with your inquiry, please call 1-800-827-6712.

A: I had the same issue with mine. I had to tip the base upside down to empty water then put the piece filled with water back on and it cleared the issue.

A: We're sorry this has been your experience, Adie. For support with Vicks Humidifiers, please contact our trusted partner, Helen of Troy, who will be happy to assist you. Please call 1-800-827-6712 to get in touch.

A: Thank you for your inquiry about using essential oils with the Vicks Warm Moisture Humidifier. You can add a few drops of essential oils to the Medicine Cup. However, please do not add oils directly to the Water Tank or Reservoir, as this can damage the unit. If you have further questions, feel free to contact us at SocialSupport@helenoftroy.com.

A: Thank you for reaching out. Please get in touch with our friends over at Kaz USA, inc., the company that P&G licenses the Vicks brand name to for Vicks Humidifiers, so that they're able to assist you with this; you can reach them by phone at 1-800-827-6712, or by email at consumerrelations@kaz.com.

A: Thank you for your inquiry. The model number of this humidifier is VWM845. If you have any additional questions or need assistance, feel free to reach out to us at SocialSupport@helenoftroy.com.

A: For assistance, please reach out to the manufacturer, Helen of Troy, at 1-800-827-6712.

A: We will be happy to provide that information. To fill the water tank, remove the tank from the base and turn it upside down. Unscrew the cap that is located on the now exposed base of the unit. The cap will unscrew to the left. Once the cap is removed, you can put water into the tank. Make sure to line the cap up correctly and tighten it before turning the tank right side up. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@helenoftroy.com. Thank you.

A: It's disappointing that so many humidifiers are manufactured to fill via bottom side twist-valve-cap versus top fill. The bottom-fill process is awkward & often difficult, especially for the elderly.