Kiehl’s Avocado Eye Cream – Hydrating Eye Treatment – 0.95 fl oz / 28 mL

Hi there! We’re sorry to hear that our Avocado Eye Cream arrived in this condition. We’d love the opportunity to learn more and assist you further. Please feel free to call us toll-free at 1-800-543-4572 (Mon–Sun, 10am–7pm EST), and kindly reference the case number 45683852 so we can better assist you. We look forward to speaking with you.

Hello, we are truly sorry to hear that our Avocado Eye Cream has not yet provided the visible results you were hoping for, especially given your investment in Lancôme. It is certainly disappointing when a premium product doesn't seem to deliver on its promises, and we appreciate your honest feedback. Because this formula is highly concentrated and works to deeply hydrate and brighten the delicate eye area, it typically takes 4 to 8 weeks of consistent daily use to see the most significant results. We sincerely thank you for your patience and for your transparency as we work to find your new favorite Lancôme eye treatment! We hope this additional time provides the beautiful, visible results you were looking for!

Hi Alona 4! Thank you so much for your review. We’re sorry to hear that our eye cream felt a little 'heavy-handed' for you! We love a rich, buttery texture because it stays put and keeps that delicate skin hydrated all day (or all night) long, but we know it’s not for everyone. Have you tried warming it up between your fingertips first? That usually does the trick to make it glide on smoothly! If you’re still looking for something a bit more 'weightless,' we have some wonderful eye gels we’d love for you to try. Stop by your local Kiehl’s for a complimentary skin consultation and we’ll find your perfect fit!

Hi Lil42, we are sorry to hear about the experience you had with the Avocado Eye Cream. We would like to speak with you directly about it. We would like to speak with you directly about it. Please give us a call at your convenience, Mon - Sun 10:00AM - 7:00PM EST at 1-800-543-4572, and provide the case number 45534333. We kindly ask that you please have the product available when calling. We look forward to speaking with you soon and thank you for being a valued Kiehl's member!

Hi Mich543, we are sorry to hear about the experience you had with the Avocado Eye Cream. We would like to speak with you directly about it. Please give us a call at your convenience, Mon - Sun 10:00AM - 7:00PM EST at 1-800-543-4572, and provide the case number 45493325. We kindly ask that you please have the product available when calling. We look forward to speaking with you soon and thank you for being a valued Kiehl's member!