SheaMoisture Jamaican Black Castor Oil Strengthen & Restore Conditioner - 13 fl oz
$10.99 ($0.85/fluid ounce)
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Guests are saying
The Shea Moisture Jamaican Black Castor Oil Strengthen and Restore Conditioner is highly praised for its ability to hydrate, detangle, and strengthen hair. Guests appreciate its thick and creamy texture, which nourishes dry and damaged hair, leaving it soft and shiny. Many find it effective for various hair types, especially for those with curly or wavy hair. However, some guests have experienced issues with the pump and scent, which may not appeal to everyone.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.5 out of 5 stars with 1189 reviews
effectiveness: 4.11 out of 5
quality: 4.11 out of 5
value: 3.98 out of 5
75% would recommend
128 recommendations
5 out of 5 stars
10 September, 2026
originally posted on influenster.com

Leaves hair soft and has clean formula
I literally like all products from this brand. For its clean formula and pleasant scents. Black Castor Oil Conditioner leaves my hair soft and makes it easy for me to mange them while styling … I do have very thick and dry hair, so good condition is a must.
3 out of 5 stars
Thumbs down graphic, would not recommend
22 July, 2026Verified purchase
Worth trying but pump might not work.
I hate anything with a pump and of course the pump didn't work on this!
1 reply from SheaMoisture team - 2 months ago
Hi Roni, thank you for sharing your feedback. We are sorry to hear about your experience with your SheaMoisture Conditioner. We’re committed to delivering high-quality experiences, and your input is valuable to us. Your satisfaction is important to us. Please connect with our Consumer Services team at Consumer.Services@Unilever.com with your contact details and the ref ID: 55611801, so that we can address your concerns promptly.
5 out of 5 stars
16 July, 2026
originally posted on influenster.com

Best conditioner in the line.
Pairs well with the shampoo and is perfect to stop breakage and shedding. Applies and rinses easily. Amazingly detangles hair before combing through.
5 out of 5 stars
15 June, 2026
originally posted on influenster.com

love their products
I love everything shea moisture! I have always found products I liked from them and their packaging is so cute. It’s easy to use on my hair and makes it feel so hydrated
5 out of 5 stars
6 June, 2026
originally posted on influenster.com

Works great!
This stuff works really well! I love how good it smells also! It helps promote longer and fuller hair and gives it a shine as well! Good addition to hair routine!
5 out of 5 stars
18 April, 2026
originally posted on influenster.com

Forget the smell , and lather up
The smell is the only turn off here. When I tell you this does wonder for your hair I mean it . Promotes healthy long hair and less breakage while giving you an amazing shine. The conditioner is thick and creamy and really helps nourish your dry hair
1 out of 5 stars
Thumbs down graphic, would not recommend
1 April, 2026
(no review title)
I just used this for the first time with high hopes. I got the shampoo and conditioner for the strengthen and restore. Let me just say I will be returning IMMEDIATELY. My hair is usually silky on its own and healthy. This makes my hair look awful after one use. I blow dried my hair too and usually that makes it even softer. Nope. I look like I have straw attached to my head thanks to this product. No thanks.
1 out of 5 stars
25 November, 2025Verified purchase
(no review title)
Made my scalp itchy and dry
5 out of 5 stars
Thumbs up graphic, would recommend
21 October, 2025Verified purchase
Soft and smells great
I love this conditioner. I have very fine wavy hair and it keeps my hair soft without weighing it down.
5 out of 5 stars
Thumbs up graphic, would recommend
4 October, 2025Verified purchase
Good.
Castor Oil is great for many things. I really liked this conditioner. I have thin, frizzy, natural curls. My hair felt and looked good after trying this product out. I had a hard time with the pump top. It would not open. I took it to the store. The customer service representative opened it for me. He said other people had difficulty opening the pump top also.
5 out of 5 stars
Thumbs up graphic, would recommend
29 September, 2025
Hair care
Love the smell and how soft it leaves my multi textured hair
5 out of 5 stars
Thumbs up graphic, would recommend
27 June, 2025Verified purchase
Works great
Works well. Smells good. Made my daughter hair moisturized and soft and easy to manage.
3 out of 5 stars
11 June, 2025
originally posted on influenster.com

Good but not great….
It does have some slip and provides some moisture but does not have the same knot melting effect that other conditioners have. It also does not provide as much moisture as other products. It does have a pleasant scent but the packaging needs work because the pump can be hard to work with when your hands are slippery. Overall it gets the job done but I’m not super impressed.
1 out of 5 stars
8 January, 2025
originally posted on sheamoisture.com

So Disappointed
I purchased Shea Moisture products to AVOID harmful ingredients. Well, was I wrong!!! Now the "new formulation" adds polyquaternium-10, polysorbates, amd other toxic ingredients. These ingredients are horrible for your health and safety. They cause me to have severe skin irritations, and systemic allergic reactions. Sad to say, but Shea Moisture has really gone against what I thought they stood for. Don't buy these new formulations if you value your health, wellness, and safety!!!
1 reply from Consumer Support team - 2 years ago
We apologize for any inconvenience caused by our Jamaican Black Castor Oil Strengthen & Restore Conditioner. Your satisfaction is our priority. Please reach out to our Consumer Services team at support@sheamoisture.com with your contact details and the ref id: 49790600 so we can address your concerns promptly.
4 out of 5 stars
Thumbs up graphic, would recommend
29 October, 2024Verified purchase
SheaMoisture Jamaican Black Castor Oil Strengthen & Restore Conditioner
This conditioner keeps my hair extremely healthy after multiple bleaching sessions. It is well worth its value. However, it has a sweeter smell that can get old.
5 out of 5 stars
Thumbs up graphic, would recommend
15 October, 2024Verified purchase
My new favorite!
I have type 2C curly hair. I never cared particularly for the health of my hair, but one day I decided to "splurge" and buy this Conditioner and it's matching Shampoo. It has worked wonders on my hair! My hair doesn't tangle as badly as it did before, my hair feels softer, it absorbs water easier, and my hair dries more evenly. I will definitely keep using this!
5 out of 5 stars
Thumbs up graphic, would recommend
23 September, 2024Verified purchase
BEST
This is by far my favorite product to use on my 2 daughers' hair! They have biracial hair and this really provides the moisture their hair needs and makes brushing so easy. It also smells great and doesn't take alot of product to get the results. I use this like a deep conditioner weekly to biweekly or when braiding the hair I simply leave it in.
5 out of 5 stars
Thumbs up graphic, would recommend
23 July, 2024Verified purchase
Tangling hair who??
Literally does everything I needed it too. I recommend to leave the conditioner in for like 5-10 or fifteen minutes it really just depends on how long your showers are, but by leaving the conditioner your hair will be so soft and tangled free. I pinky promise on that.
5 out of 5 stars
Thumbs up graphic, would recommend
17 July, 2024Verified purchase
Love it!
Love the smell and the thickness. Seems to really help with my dry hair.
5 out of 5 stars
Thumbs up graphic, would recommend
24 May, 2024Verified purchase
I will stay with this condioner
I’ve tried a lot of shea moistures conditioners and this is by far my favorite one, it leave my hair softer and conditions my hair well! This is my second bottle already