Aidan 40" Magnesium Oxide Gas Fire Pit Table With Tank Holder Square - Dark Gray - Christopher Knight Home
$515.09 reg $605.99
Sale save $90.90 (15% off)
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2.7 out of 5 stars with 6 reviews
ease of assembly: 3.33 out of 5
quality: 2.67 out of 5
value: 2.25 out of 5
25% would recommend
4 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
22 April, 2024Verified purchase
BROKEN ON ARRIVAL
ARRIVED TERRIBLY SHATTERED ON ONE SIDE. Horrible quality. Do not waste your money. Target refused to replace the item, when clearly everyone has the same issue. Extremely disappointed in the item and customer service.
1 reply from Christopher Knight Home team - 2 years ago
Hello, Thank you for contacting us. We're deeply sorry to hear about the condition in which your Aidan 40" Light Weight Concrete Gas Fire Pit Table arrived. We advise reaching out to Target Customer Support for further assistance. We appreciate your feedback and apologize for any inconvenience this may have caused. Thank you for bringing this matter to our attention.
2 out of 5 stars
Thumbs down graphic, would not recommend
27 December, 2023
Broken, one year later.
Beautiful from the start. Now flame goes out moments after being lit with a new propane tank. Must be something wrong with one of the valves but seems cheap considering it's only a year old.
1 reply from Christopher Knight Home team - 2 years ago
Hello Logan, Thank you for your inquiry. We deeply apologize for the inconvenience. We understand the inconvenience and frustration this unfortunate situation can cause, we hope you can give us a second chance to remedy the issue. We kindly invite you to contact the Target customer support team for possible resolution options. Have a lovely day!
5 out of 5 stars
Thumbs up graphic, would recommend
1 February, 2023Verified purchase
Perfect!
Very happy with this beautiful fire pit! I was worried the flame wouldn’t be high enough but it is really the perfect height and gives off a good amount of heat.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 October, 2018
Don’t
Arrived broken. Returning this heavy item to target was not easy at all. Took a lot of effort to move it to our back yard, only to discover the defect. Then had to place it back in boxes and wait for UPS. Not fun. Actually looked nice otherwise.
1 reply from Christopher Knight Home team - 2 years ago
Hello, Thanks for sharing your feedback and experience with us and the community. I am truly sorry for the inconvenience you have experienced with receiving a damaged fire pit table. This is not the level of service we aim to provide, and we apologize for any frustration or disappointment this has caused. Customer satisfaction is our first priority, so I was particularly stunned to hear the return process was unpleasant. This is the kind of occurrence we work hard to avoid. Thank you for pointing out where we can improve. We are always eager to get feedback from our customers. If you experience any further difficulties, please feel free to contact us at any time. Thank you!