Alcove 5pc Acacia Wood Sofa Set Teak/Dark Teal - Christopher Knight Home: Weather-Resistant Outdoor Seating
$567.89 reg $630.99
Sale save $63.10 (10% off)
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5 out of 5 stars with 1 ratings
3.6 out of 5 stars with 26 reviews
33% would recommend
12 recommendations
4 out of 5 stars
Thumbs up graphic, would recommend
18 December, 2024Verified purchase
Patio
Very low but excellent quality
1 out of 5 stars
Thumbs down graphic, would not recommend
6 September, 2024Verified purchase
Nightmare customer service on a useless product
This customer experience is still in process, but it's worth reviewing to encourage others to avoid this situation alltogether. This is a five-peice set. 2 of the 5 peices had issues: 1) holes did not line up on parts to allow screw to actually go in and 2) one piece had 2 issues, the first being on part seems to have been modified with wood glue or something, adding just enough material to the product to prevent the screw from lining up, and second one of the built in bolt holes (or whatever they are called) is completely stripped and the screw can not attach to anything. Making a 5 peice couch completly useless. This cost $500. Target offered me $50 to keep the useless product. $50. I said no and they upped it to $70. Again, a product you cannot sit on that cost $500... I said no. So now I'm in this awful customer service experience with them trying to prove holes are stripped through photographs. The thing is 80% assembled and would be a huge burden to disasseble and return, I don't even know how to ship this thing back. I'm a few days away from just returning the whole thing assembled to the store to have them deal with it. Just avoid. Spend the extra $100 to buy directly from the vendor and hope they have better customer service.
1 reply from Christopher Knight Home team - 2 years ago
Hello, Thank you for providing feedback regarding your 5pc Acacia wood sofa set. We are sorry to hear of the condition that it arrived in. We always encourage our customers to reach out to customer service as soon as they identify any damage or defect in order to remedy the issue as soon as possible. We appreciate your feedback in regards to the 5p acacia wood sofa set and will be considered regarding the queality of the product moving forwards.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 July, 2023Verified purchase
Terrible Miniature Furniture
this furniture is not adult size! Do not purchase! it looks like it is for babies. it is literality one foot off the ground! Too expensive for that size of furniture!
1 reply from Christopher Knight Home team - 3 years ago
Good afternoon, Thanks for sharing your feedback for the Alcove 5pc acacia wood sofa set. We deeply apologize to hear your experience didn’t match your expectations. We understand the inconvenience this may have caused, and we truly hope you accept our apologies. As always, Please feel free to reach out to us or Target's Customer Support Team with any further comments, concerns, or suggestions you wish to share, as feedback is a great contribution to the quality of all of our articles. Your comments are valuable as they help us improve our products. Once again, we apologize for the inconvenience this situation might have caused you, and we appreciate your time.
2 out of 5 stars
Thumbs down graphic, would not recommend
13 June, 2023Verified purchase
Damaged
This item was very disappointing; pieces were broken, not secured, even the arms that should have in place as they were one piece were not glued properly, cushions has stains. You’re stuck with it because one you unpack all the pieces and see what you have and what’s broken you have spend additional time and money to repair and make it work. Also very low and cushions not as thick as other patio items
1 reply from Christopher Knight Home team - 3 years ago
Hello, Thanks for reaching out, and taking the time to share your feedback. I am truly sorry for the inconvenience you have experienced with receiving a damaged sofa set. This is not the level of service we aim to provide, and we apologize for any frustration or disappointment this has caused. We would like the opportunity to talk and investigate your feedback further. May you please reach out to Target's Customer Service Team for further assistance and possible options to remedy these issues? We would love to make things right if you give us another chance, thank you!
5 out of 5 stars
Thumbs down graphic, would not recommend
16 May, 2023Verified purchase
Cozy Set
Perfect size and love the color of the wood! Exactly like photo!
1 out of 5 stars
Thumbs down graphic, would not recommend
28 November, 2022Verified purchase
Package arrived broken
The packaging was broken and the manual was missing. Did not expect this quality.
1 reply from Christopher Knight Home team - 3 years ago
Hello, Thank you for your feedback. We are so sorry to hear that your item arrived damaged. Please contact us using the customer service information provided inside the box or you may contact Target's Customer Support and they will contact us directly to provide you further assistance needed. Your customer satisfaction is very important to us!
4 out of 5 stars
2 October, 2021
originally posted on https://gdfstudio.com/

We love the set and
We love the set and we knew it sits low but some of the cushions faded with in the first 2 weeks .We have the aqua blue cushions. That was a disappointment thinking it was sunbrella fabric for outdoors
1 out of 5 stars
Thumbs down graphic, would not recommend
10 July, 2021
Terrible furniture
DO NOT BUY THIS! nothing fit together properly, we had to drill our own holes because the holes didn’t line up. Within 2 weeks of putting it together, it’s already breaking and falling apart. I will be contacting Target. This is absolutely ridiculous.
1 reply from Christopher Knight Home team - 5 years ago
Hello, It is not necessary to drill addiitonal holes, If your product has a defect please contact customer service for a remedy of the situation. -Customer service Agent.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2021Verified purchase
Very disappointed
Love this furniture, except for the fact that after two days of having it out there was a huge crack in one of the arms of the chairs… seems it’s from the factory screw being prefabricated
1 reply from Christopher Knight Home team - 5 years ago
Hello, Thank you for taking the time to leave feedback. We are very sorry that the wood sofa did not meet your expectations. - Customer Service Agent
5 out of 5 stars
26 May, 2021
originally posted on https://gdfstudio.com/

Great
Great
5 out of 5 stars
8 May, 2021
originally posted on https://gdfstudio.com/

Fast delivery! Production is great!
Fast delivery! Production is great!
5 out of 5 stars
6 May, 2021
originally posted on https://gdfstudio.com/

lovely set
love this set, just wish the back cushions had velcro or something to keep them attached, wind blows and off they go
5 out of 5 stars
Thumbs up graphic, would recommend
29 April, 2021Verified purchase
Love our set, very nice, simple and just what we needed
Great customer service! Nice material. It is real wood, be sure to store indoors/cover with tarp in the winter months when not in use. This will definitely prolong the life of the product. We also love the color we chose. Thanks!!!
5 out of 5 stars
14 January, 2021
originally posted on https://gdfstudio.com/

Nice Sofa Set!! Nice color
Nice Sofa Set!! Nice color and great cuahions
5 out of 5 stars
13 November, 2020
originally posted on https://gdfstudio.com/

GREAT!!!
GREAT!!!
5 out of 5 stars
1 November, 2020
originally posted on https://gdfstudio.com/

Great product!!!
Great quality, easy to construct because of the helpful instructions, sturdy, great furniture. (Cushions not included:-))
2 out of 5 stars
Thumbs down graphic, would not recommend
17 September, 2020
Too low and thin cushions
Too low and the cushions are thin. If you’re short maybe you’d like it. The quality of the wood is nice for the price but we ended up returning it.
1 reply from Christopher Knight Home team - 6 years ago
Thank you for your feedback. Please kindly let us know if you need any more information? We will be very happy to respond any questions here for you.
4 out of 5 stars
Thumbs up graphic, would recommend
30 August, 2020
(no review title)
Love this patio set. The wood is beautiful and the cushions are comfortable. Dropped a star because the connections to hold the prices together aren’t drilled in the correct spots, but it hasn’t moved on our stone patio, so it’s not a huge problem. Easy to move around as needed. A little lower/shorter than expected, but it works for us. Just know that going in. Also the cushions are definitely a cream/off-white color.
5 out of 5 stars
27 July, 2020
originally posted on https://gdfstudio.com/

God product!
It was a little challenging with the assembly since the directions weren't that best. But figured it out! The cushions are nice as well.
5 out of 5 stars
Thumbs up graphic, would recommend
25 July, 2020
(no review title)
Love this set! The wood finish is the perfect color. Putting it together took about an hour, but the directions were easy to follow.