Greenworks 1700 PSI Corded Electric Pressure Washer

Thank you for your feedback. We are sorry to hear about your experience and the time spent trying to get the unit working. That is understandably frustrating, and not the experience we want for our customers. If the pressure washer isnot producing pressure or will not operate correctly, there are a few key things to check. First, make sure the unit is connected directly to a working outlet and that the GFCI/reset button on the plug is fully engaged. Confirm that your water supply is turned on completely and that the garden hose is not kinked, as these units require steady water flow at least 45 PSI to build pressure. It is also important to purge any air from the system, before turning the unit on, hold the trigger for about 30 -60 seconds with water running to remove trapped air. Next, check the spray nozzle and wand for any clogs or debris, since even a small blockage can prevent proper pressure. Also ensure all hose connections are tight and that the inlet filter is clean, as restricted flow can impact performance. For a quick visual guide, we recommend reviewing our Greenworks Tools walks through setup video: (https://youtu.be/jtveo7d_XIo). If you are still unable to get the unit working after these steps, it may require further inspection. Since you have already been in contact with support, we recommend following up; so we can help you better.

Hello DGL1. Thank you for your thoughtful and detailed feedback. We appreciate you sharing your real-world testing and experience. This 3000 PSI unit is our highest-performing electric pressure washer, designed to deliver strong cleaning power while maintaining the convenience, lower noise, and reduced maintenance that electric models are known for. If you are seeing lower pressure at the nozzle, there are a few things that can help maximize performance. Ensuring a strong, consistent water supply is key at least 45 PSI, using a 5/8" garden hose, keeping the hose length reasonable, and checking that the inlet filter is clean can all make a noticeable difference. It is also important to purge any air from the system before use and confirm all connections are fully tightened. For increased cleaning power, trying a narrower nozzle (such as a 25° or 15° tip) can significantly improve effective pressure compared to the included 40° nozzle. Surface cleaners do require a certain combination of PSI and GPM to operate efficiently. Making sure the attachment is rated for this unit and using it on smooth, flat surfaces can help improve lift and rotation performance. We appreciate your perspective, this model is a strong option within the electric category, and with the right setup, it can deliver excellent results for a wide range of cleaning tasks. If you would like help dialing in performance or selecting the best accessories for your needs, our team is always here to help. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.