Head & Shoulders Bare Anti Dandruff Soothing Hydration Shampoo, Sulfate Free - 13.5 fl oz

Thank you for reaching out and sharing your experience with our Head & Shoulders BARE Soothing Hydration Shampoo. We’re very sorry about your experience with our shampoo. We understand how upsetting something like this can be. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. Still, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We recommend discontinuing use of the product, if you haven’t already. Because we want to ensure your comments get the attention they deserve, we’d like to collect some additional information. I'm also sharing the details you provide with both my Safety Team and the rest of my Head & Shoulders Team. Please give us a call at (800) 723-9569 or text us at (877) 999-0481.

Thank you for getting in touch about our Head and Shoulders BARE Soothing Hydration Shampoo. We're sorry to hear about your experience. We have put all of our products through many quality checks so they can reach you in the best condition. What you've shared here has been unexpected and we are glad you brought this to us. Please know that we are handling this with our Quality Assurance team. We would like to assist you further. When you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page.

Thank you for your feedback on Head & Shoulders Bare Soothing Hydration Shampoo. We are happy to hear you like the product. However, we are sorry to hear about your overall dissatisfaction with your purchase. Bare Head & Shoulders is packaged in a new ECO-BOTTLE, which is made with 45% less plastic (vs. our 370 ml bottle). Less plastic means our bottle is lightweight, easy to squeeze, and roll-able for the last drop. Head & Shoulders’ objective was to make the biggest reduction in plastic while retaining durability and functionality. We put a lot of effort into research and testing to create features we think you’ll love, but we understand that everyone has different preferences. Thank you for sharing your feedback. We’ll make sure to pass your comments along to our team for future improvements. We truly appreciate your input! Please feel free to call us at (800) 723-9569 or reach out through our Contact Us page for further assistance.

Thank you for your feedback on Head & Shoulders Bare Soothing Hydration Shampoo. We are sorry to hear you were dissatisfied with your recent purchase. Your report is unexpected and we will share your report with our Health & Safety Team. We’d like you to know that none of our products can cause dandruff or make it worse. Changes in diet, hormonal changes, stress and general poor health can cause dandruff. Changing your hairstyle without changing your shampoo can cause problems. Dandruff and itching are typically caused by a specific microbe on the scalp. While everyone has this microbe, about half of us have a sensitivity to it, leading to irritation, flaking, and redness. To effectively control these symptoms, it's crucial to use Head & Shoulders a minimum of 2 days a week for at least 6 weeks. For optimal results, we recommend using it every time you shampoo. A flaky, itchy scalp may not always be dandruff. Flaking could be residue from a build-up of hairsprays or other grooming products. If you have a dry, itchy, flaking scalp that does not improve after using anti-dandruff shampoo/conditioner for 6 weeks you should speak to your doctor. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page for further assistance.

Thank you for your feedback on Head & Shoulders Bare Soothing Hydration Shampoo. We appreciate your loyalty to Head & Shoulders. However, we are sorry to hear about your recent experience. As you likely already know, our shampoos and conditioners offer varying levels of moisturization, and this product may be more moisturizing than needed for your hair's texture and condition. If you haven't already, try using a little less product. Also, if you normally use both a shampoo and conditioner, you could try using just the shampoo and only using conditioner every other or every third wash. Something else to consider is washing your hair twice, applying a small amount of shampoo each time, to ensure a thorough cleanse. Also, occasionally use a clarifying shampoo to remove product buildup and restore hair cleanliness. Our team would like to learn more about your experience. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page.

Thank you for reaching out about our Head and Shoulders BARE Soothing Hydration Shampoo. While we are glad you received some relief on your scalp, it is upsetting to hear that your hair was left feeling brittle and greasy. That's not the kind of experience we want our consumers to have and we are sure this may have been frustrating for you. Please know that we will be addressing this with the rest of our team. In the meantime, we are happy to help. Hair being dry or brittle may not have been conditioned well enough. The product you're using may not be the best for your hair type. For a better experience, we recommend using a more hydrating shampoo or pairing it with a light anti-dandruff conditioner. The greasy feeling may have been a result of too much product being used and it not being properly rinsed. Consider using less than you normally would and ensuring your hair has been thoroughly rinsed out. When you have the time, please give us a call at (800) 723-9569 or send us an email through our Contact Us Page so we can better assist you.

Thank you for your feedback on Head & Shoulders Bare Soothing Hydration Shampoo. We are happy to hear you like the scent of the product. However, we are sorry to hear about your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We understand how important it is to address your worries concerning hair shedding, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. If you're experiencing extensive hair loss, we strongly recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We recommend that you discontinue using the product. Regarding the residue and hair feeling greasy, this can be caused by using too much product or one that is too moisturizing for your hair’s texture or condition. Please feel free to give us a call at (800) 723-9569 or email us through our Contact Us page to help our team learn more about your experience.

Thank you for your feedback on Head & Shoulders Bare Soothing Hydration Shampoo. We are sorry to hear about your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Regarding hair loss, we understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. If you're experiencing extensive hair loss, we strongly recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page to help our team learn more about your experience.

Thank you for your review on Head & Shoulders Bare Soothing Hydration Shampoo. We are sorry to hear about your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. We understand how important it is to address your worries about hair loss and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We understand that your hair is important to you, and we want to support you in finding the best solution for your concerns. Seeking professional advice from a doctor will provide you with the most accurate evaluation and recommendations tailored to your specific situation. If you haven’t already done so, we recommend that you discontinue using the product. Regarding the dandruff, as you likely already know, dandruff and itching are typically caused by a specific microbe on the scalp. While everyone has this microbe, about half of us have a sensitivity to it, leading to irritation, flaking, and redness. To effectively control these symptoms, it's crucial to use Head & Shoulders a minimum of 2 days a week for at least 6 weeks. For optimal results, we recommend using it every time you shampoo. For long-term efficacy, we recommend using Head & Shoulders shampoo every time you wash your hair. It's important to continue using the product even after your symptoms have disappeared to ensure a dandruff and itch-free scalp. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page for further assistance.

Thank you for your review on Head & Shoulders Bare Soothing Hydration Shampoo. We are happy to hear you liked the feel while in the shower. However, we are saddened that you were overall dissatisfied with your recent purchase. This is not the experience we want you to have and we are sharing your comments with the rest of the team. The residue feeling could be caused by using too much product. We recommend trying to use less product and make sure your hair is thoroughly rinsed. Please feel free to call us at (800) 723-9569 or email us through our Contact Us page for further assistance.