Dove Hydration Boost Serum Body Wash Drenches Dry Skin with 6% Hydrating Serum with Hyaluronic Acid - 18.5 fl oz

A: Hi there, in order to assist you with your query, could you please connect with our Consumer Services team at (unileverconsumercare.usa@unilever.com) with your contact details and the ref ID: (53217280) so we can address your concerns promptly.

A: Turn the top counterclockwise and the pump will pop up for pumping.

A: We’re sorry to hear you're having a hard time with our Hydration Boost Body Wash pump, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email consumer.services@unilever.com with the ref id: 51172220.

A: No - it has a light floral fragrance Thai is not strong or overpowering!!

A: Thanks for asking! Our Hydration Boost Body Wash contains a floral and fresh fragrance. We hope this helps!

A: Yes, I use it and love how it feels. No dryness or tightness. My face feels clean for a change since actual facial washes are not effective.

A: Thank you for reaching out. Our recommendation is to use the product as directed on the product label. For alternative usage outside of the standard recommendation, we suggest that you consult with a professional. We hope this helps.

A: You use it just like soap - wash and rinse off!!

A: Thank you for reaching out. Our Hydration Boost Body Wash is for daily use. Please wet skin, apply small amount to hand or implement, work into rich later to cleanse body then rinse. We hope this helps.

A: Thanks for reaching out regarding our Hydration Boost Body Wash, the quality of our products is important to us. We’d like to give you more information about our products. Please email consumer.services@unilever.com with the ref id: 50925715.

A: Thank you for reaching out. We can recommend you our Vitality Renewal Body Wash which promotes firmer, more supple skin, but neither product is intended to reduce cellulite. We hope this helps!

A: Thank you for asking. Our Hydration Boost Serum Body Wash instantly takes skin from dry to dewy for 24-hours of silky softness. This creamy body wash transforms into velvety foam, filling your shower with notes of dewy freshness & soft florals. It helps prevent acne with acne clearing salicylic acid treatment, or recharge skin’s glow with brightening serum + vitamin C. We hope this helps!

A: Thank you for reaching out to us. The pH balance in our Hydration Boost Body Wash is 6.0 - 6.5. We hope this helps!

A: Thank you for reaching out. If the pump head does not rise, tighten the gold collar clockwise then turn the pump head counterclockwise and the pump should pop up. If this doesn't work, we suggest unscrewing the cap to see if the tube has disconnected from the pump. You can also try holding the tube under warm water to clear any product that has dried in that area. We hope this helps.