Peace Nest Ultra Loft 4" Mattress Topper, Plush Down Alternative Filling for Ultimate Comfort, White, King

A: Dear customer, thank you for your feedback, and we’re sorry to hear this. Since the mattress topper is vacuum-packed for shipping, it may take some time to fully expand. We recommend placing it in a warm room, gently fluffing it by hand, and allowing additional time to air out.

A: Dear customer, thank you for your question! This is not an orthopedic mattress, but it is a mattress topper designed to add extra comfort and cushioning. While it may help improve overall comfort, it is not intended to treat or reduce back pain.

A: Dear customer, thank you for your questioning. No, this mattress topper is not memory foam. It is designed to provide supportive cushioning and help maintain its shape with proper care. I hope my answer would help. Thank you.

A: Dear customer, thank you for your question! Yes, it will expand properly if used right away. For best results, we recommend allowing it to air out and fully expand for a few hours before use.

A: Dear Lisa, thank you for your question! Both toppers are the same in thickness and materials, the only difference is the quilting pattern. One features a square quilted design, while the other has a wave rectangle pattern. Hope this helps!

A: Dear customer, thank you for your question! You can store it in a closet or under the bed without much hassle. Just make sure it’s clean and dry before folding to keep it in good condition. I hope this answer could help. Thank you!

A: Thank you for your question! Since this is a down alternative mattress topper, we recommend allowing it to fully expand before use. Washing and drying it before first use can help the fill loft up to its intended thickness. However, if you prefer not to wash it right away, simply laying it out flat and giving it a gentle shake or fluff can also help restore its full shape. Be sure to follow the care label for best results.

A: Dear customer, thank you for your interest! This may not be the best fit for a Twin XL bed, as the Twin size measures 39" x 75", while a Twin XL is typically 39" x 80". I hope this answer could help. Thank you!

A: Dear customer, thank you for reaching out! The down alternative mattress topper is compressed for shipping, so it’s normal for it to appear thinner when first unpacked. We recommend letting it sit for 24-48 hours to fully expand. Gently fluffing the topper with your hands can also help speed up the process and bring it to its intended thickness. I hope this could help. Thank you!

A: Dear customer, thank you for your inquiry. the OKEO-TEX certification number is BJ000221815. We hope this answer is helpful. Thank you!