Petlibro 2L Wire Free Air Automatic WiFi Cat and Dog Automated Feeder

A: Hello, The Allowed Kibble Size is 2-15 mm (0.07-0.6 in) in diameter. Thanks!

A: The feeder is designed to accommodate kibble sizes ranging from 2 mm to 15 mm (0.07 to 0.6 inches). This range ensures smooth dispensing, but please note that larger or irregularly shaped pieces like freeze-dried food may cause jams or inconsistent feeding. It is recommended to use dry food with a regular shape and kibble size within the specified range to ensure smooth dispensing and consistent feeding performance from the feeder.

A: Hello, yes, the feeder can still be programmed without using WiFi. If there’s a temporary loss of internet connection, the feeder will continue to follow the set feeding schedule as long as it’s plugged in or has battery power. Please ensure you select all the repeat days when programming. Feeding records won’t be saved during offline periods, but they will sync once the device reconnects.However, if your WiFi connection is unstable, we recommend considering a non-smart version of the feeder. The WiFi version requires a stable internet connection to be fully controlled via the app, and managing the feeding schedule may be less convenient without it.

A: Hello, regarding your query, rest assured that even if you're away from home, your feeder will continue to function seamlessly as long as it's connected to your home network. In the event of a temporary loss of internet connection, the feeder will faithfully follow its programmed feeding schedule (please remember to select all the repeat days while setting the feeding plan), provided it's plugged in or has remaining battery power. It's worth noting that feeding records won't be recorded during this offline period, but they'll be updated once the device reconnects. If your home WiFi connection is unstable, we do not recommend purchasing the WiFi version of the feeder. During offline periods, you won't be able to control the feeder via the app, which can make managing the feeding schedule less convenient. In this case, we suggest opting for a non-smart version of the feeder, as it will not be affected by network issues. Thanks!

A: Hello, thanks for you question and it only supports 2.4GHz networks now! Please reach out to our customer service team at support@petlibro.com if you have further questions. Thanks!

A: Hello, the scheduled feeding plan can be set for up to 10 meals, and the instant feeding function has no limit on the number of times.The minimum feeding amount per meal is 1/24 cup, and the maximum is 16/24 cup. Please reach out to our customer service team at support@petlibro.com if you have further questions. Thanks!

A: Hello, currently, Petlibro do not offer corresponding slow feeder bowl. However, based on feedback from some of our Air WiFi users, a round slow feeder bowl with a height of 3cm or less can be used in combination with our product. We recommend selecting a suitable slow feeder bowl based on your specific needs. We also welcome any feedback you may have. Thanks!

A: Hello, here are the benefits: 1. Remote Control via WiFi: Feed your pets anytime, anywhere with your smartphone. 2. Personalized Feeding Schedule: Set meal times and portions for a healthy routine. 3. Battery Backup & Wire-Free: No worries about power outages, and it’s easy to place anywhere. 4. Easy to Clean & Refill: Simple to maintain and refill for fresh feeding.

A: Yes, the Petlibro 2L Wire Free Air Automatic WiFi Cat and Dog Automated Feeder can still dispense food while you're at work. Once set up with the WiFi connection, you can program and control the feeding schedule remotely via the Petlibro app. This means your pet will receive food on time, even if you're not at home.

A: Hello, The feeder can be plugged in continuously without damaging the battery, as it prioritizes power from the adapter. It’s also recommended to charge for 8 hours and unplug once the battery reaches 100%. Keep the feeder away from water sources when plugged in to prevent damage.

A: This product is designed for indoor use. If placed outdoors, the food's scent may attract ants and other insects. Additionally, exposure to wind and rain could cause damage to the device. The battery is intended to support its operation in indoor environments where it has more flexibility. For optimal performance and longevity, we recommend using it indoors.