Petlibro 2L Wire Free Air Automatic WiFi Cat and Dog Automated Feeder

A: Hello, The Allowed Kibble Size is 2-15 mm (0.07-0.6 in) in diameter. Thanks!

A: The feeder is designed to accommodate kibble sizes ranging from 2 mm to 15 mm (0.07 to 0.6 inches). This range ensures smooth dispensing, but please note that larger or irregularly shaped pieces like freeze-dried food may cause jams or inconsistent feeding. It is recommended to use dry food with a regular shape and kibble size within the specified range to ensure smooth dispensing and consistent feeding performance from the feeder.

A: Thanks for your question. This PETLIBRO Air 2L feeder dispenses food in preset portions rather than by individual pellets. The smallest setting is approximately 1/24 cup (about 10.4 ml, or roughly 2 teaspoons), although the exact amount can vary depending on the size and shape of the kibble. Since your cat needs about 3 teaspoons per feeding, we recommend testing the smallest setting with your specific dry food before relying on it. Please note that it may not dispense exactly 25 pellets every time.

A: Dear Customer, Thank you for asking. No, this 2L PETLIBRO Air Wi-Fi Automatic Feeder does not have a built-in camera. It supports smartphone app control for setting and managing feeding schedules remotely.

A: Yes. To set up and use the PETLIBRO app with this Wi‑Fi feeder, you need to create or log in to a PETLIBRO account. The setup requires an email address and password; no additional personal information is normally needed for basic app use. A paid subscription is not required for the feeder’s basic app functions. Without an account, you would not be able to connect and control the feeder through the app.

A: Hello,This feeder is for dry food only and is not suitable for wet food. If you need any help, please contact our Customer Support Team at support@petlibro.com.

A: Hi! This feeder only supports 2.4GHz Wi-Fi, so it can’t connect to a 5GHz-only network. please connect it to the 2.4GHz Wi-Fi during setup.

A: Hello, the feeder can still work without staying connected to Wi-Fi after setup, as long as the feeding schedule has been saved and the “Every Day” option has been selected. Please note that if the feeder is offline, app features such as remote control, notifications, and real-time updates will not be available until it reconnects to Wi-Fi.

A: Hello! Our feeder can only be set to dispense on a schedule. It doesn’t detect when food is low, so it won’t automatically refill based on the cats’ supply

A: This product is designed with anti-insect features to help reduce the chances of ants crawling into the feeder. The press-to-lock lid and high-seal rotor provide a tight seal that helps keep food fresh and limits insect access.While no feeder can be 100% insect-proof, proper lid locking, regular cleaning, and placing the feeder in a clean, dry area can greatly improve insect prevention and keep your pet’s food safe and hygienic.

A: Yes, dogs can use the Air WiFi 2L. However, this model is designed as a small-portion feeder, with a minimum portion size of approximately one tablespoon. It works best for cats or small dogs that need precise portion control. For medium or large dogs, we recommend choosing a larger-capacity feeder that can dispense bigger portions per meal.