Petlibro 2L Wire Free Air Automatic WiFi Cat and Dog Automated Feeder: Portable, Smartphone App Controlled, Spill-Resistant, Stainless Steel

A: Hello, The Allowed Kibble Size is 2-15 mm (0.07-0.6 in) in diameter. Thanks!

A: The feeder is designed to accommodate kibble sizes ranging from 2 mm to 15 mm (0.07 to 0.6 inches). This range ensures smooth dispensing, but please note that larger or irregularly shaped pieces like freeze-dried food may cause jams or inconsistent feeding. It is recommended to use dry food with a regular shape and kibble size within the specified range to ensure smooth dispensing and consistent feeding performance from the feeder.

A: Hello! Our feeder can only be set to dispense on a schedule. It doesn’t detect when food is low, so it won’t automatically refill based on the cats’ supply

A: This product is designed with anti-insect features to help reduce the chances of ants crawling into the feeder. The press-to-lock lid and high-seal rotor provide a tight seal that helps keep food fresh and limits insect access.While no feeder can be 100% insect-proof, proper lid locking, regular cleaning, and placing the feeder in a clean, dry area can greatly improve insect prevention and keep your pet’s food safe and hygienic.

A: Yes, dogs can use the Air WiFi 2L. However, this model is designed as a small-portion feeder, with a minimum portion size of approximately one tablespoon. It works best for cats or small dogs that need precise portion control. For medium or large dogs, we recommend choosing a larger-capacity feeder that can dispense bigger portions per meal.

A: Hello, the Air Feeder does not have a microphone or speaker, so it doesn’t support meal call. You may consider other models that offer this feature like Petlibro Granary Series.

A: Hello, yes, the feeder can still be programmed without using WiFi. If there’s a temporary loss of internet connection, the feeder will continue to follow the set feeding schedule as long as it’s plugged in or has battery power. Please ensure you select all the repeat days when programming. Feeding records won’t be saved during offline periods, but they will sync once the device reconnects.However, if your WiFi connection is unstable, we recommend considering a non-smart version of the feeder. The WiFi version requires a stable internet connection to be fully controlled via the app, and managing the feeding schedule may be less convenient without it.

A: Hello, regarding your query, rest assured that even if you're away from home, your feeder will continue to function seamlessly as long as it's connected to your home network. In the event of a temporary loss of internet connection, the feeder will faithfully follow its programmed feeding schedule (please remember to select all the repeat days while setting the feeding plan), provided it's plugged in or has remaining battery power. It's worth noting that feeding records won't be recorded during this offline period, but they'll be updated once the device reconnects. If your home WiFi connection is unstable, we do not recommend purchasing the WiFi version of the feeder. During offline periods, you won't be able to control the feeder via the app, which can make managing the feeding schedule less convenient. In this case, we suggest opting for a non-smart version of the feeder, as it will not be affected by network issues. Thanks!

A: Hello, thanks for you question and it only supports 2.4GHz networks now! Please reach out to our customer service team at support@petlibro.com if you have further questions. Thanks!

A: Hello, the scheduled feeding plan can be set for up to 10 meals, and the instant feeding function has no limit on the number of times.The minimum feeding amount per meal is 1/24 cup, and the maximum is 16/24 cup. Please reach out to our customer service team at support@petlibro.com if you have further questions. Thanks!

A: Hello, currently, Petlibro do not offer corresponding slow feeder bowl. However, based on feedback from some of our Air WiFi users, a round slow feeder bowl with a height of 3cm or less can be used in combination with our product. We recommend selecting a suitable slow feeder bowl based on your specific needs. We also welcome any feedback you may have. Thanks!