Finch 33" Rattan Wicker Trunk
$114.99
In Stock
Eligible for registries and wish lists
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design: 1 out of 5
ease of assembly: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
15 March, 2025Verified purchase
TERRIBLE ! REQUIRED ASSEMBLY said NO ASSEMBLY REQUIRED
I purchased this item because it said “NO ASSEMBLY “. It arrived in multiple pieces with a bag of screws. It HAD TO BE ASSEMBLED!!
1 reply from True Customer Service team - 1 year ago
Thank you for reaching out to provide feedback on your experience. We sincerely apologize for the misunderstanding regarding the assembly of your item. We strive to provide clear and accurate product descriptions, and we regret any confusion this may have caused. Your feedback is invaluable, and we will review our product listing to ensure it accurately reflects the assembly requirements. Thank you for bringing this to our attention, and we appreciate your patience. If you need any assistance with assembly or would like to discuss a resolution, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST. You can also use our escalated email address to receive immediate attention on this issue, our email is serviceescalations@trueinnovations.com. Please reference your review so we can accurately and efficiently assist with this matter.