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Ninja Swirl by CREAMi Soft Serve & Ice Cream Machine
$349.99
In Stock
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At a glance
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About this item
Highlights
- With 13 one-touch programs, there’s a frozen treat for everyone.
- Go beyond ice cream with 6 added Soft Serve programs.
- Easily create low-calorie, protein-packed treats with CreamiFit™.
- Create customizable treats as unique as you are.
- Soft Serve Handle makes swirling cones fun for all ages.
- Creamify Technology®— now with soft serve— creates smooth soft serve with the touch of a button.
Description
The Ninja Swirl™ by CREAMi® turns almost anything into ice cream, soft serve, and much more at the touch of a button. Turn your countertop into an ice cream shop with Creamify Technology®—now with soft serve. From one-ingredient fruit sorbets to protein-packed, low-calorie desserts, create customizable treats as unique as you are. Customize flavor, control ingredients, and choose classic scooped or swirled—the possibilities are endless.
Number of Pieces: 6
Dimensions (Overall): 17.5 Inches (H) x 10 Inches (W) x 15.15 Inches (D)
Weight: 20.8 Pounds
Capacity (Volume): 16 fl oz (US)
Features: Removable Lid, BPA-Free, Timer, Soft Serve
Cycle Time: 6 Minutes
Appliance Capabilities: Ice Cream, Sherbet, Frozen Yogurt, Sorbet
Amps Required: 6.6 Amps
Wattage Output: 800 Watts
Material: Plastic, Stainless Steel
Care & Cleaning: Hand Wash, Spot or Wipe Clean, Dishwasher-Safe Parts
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 91863511
UPC: 622356612517
Item Number (DPCI): 072-04-9638
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 21.1 inches length x 19.3 inches width x 12.7 inches height
Estimated ship weight: 27.7 pounds
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item can be returned to any Target store or Target.com.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is this suitable for everyday use?
submitted by Anna - 3 months ago
A: It does not hold up with everyday use.
submitted byDragon13 - 2 months agoA: Of course. The Swirl Ice Cream maker is ideal for everyday use, creating tasty ice cream, soft serve, or any frozen treat you desire on a daily basis. However, it's important to keep in mind the freezing time required before processing.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Do the product include the recipe book?
submitted by Recipe book - 1 month ago
A: It includes an Owner's Guide, Quick Start Guide, and Inspiration Guide.
submitted bySharkNinja Product Expert - 1 month agoBrand expert
Q: About how many cups/ oz. of soft serve can it make at a time?
submitted by Noodle34 - 2 months ago
A: It always depends on how big/small you serve your ice cream cups. The maximum fill line for the each Swirl pint that comes with the unit is 16 oz. So in total, you can prepare up to 32 oz (4 cups) of soft serve at a time using both pints.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Can you use it to make smoothie bowls?
submitted by griggsml - 2 months ago
A: Yes, the unit features a RE-SPIN program that can be used to customize the texture of your smoothie bowl or milkshake. Smoothie bowls made in the CREAMi are thicker than your average smoothie bowls. If you would like your smoothie bowl to be thinner, select RE-SPIN to process the mixture until your desired texture is achieved.
submitted bySharkNinja Product Expert - 2 months agoBrand expert
Q: Can you use a single serving size of the soft serve ice cream and refreeze the rest?
submitted by Lisa - 3 months ago
A: Absolutely! You can keep the remaining soft-serve ice cream in the freezer and use the same program to process it again before serving. Just remember, do not use Re-spin.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Can you use plant milk instead of dairy?
submitted by Tigermom - 3 months ago
A: Yes, you can use plant-based milk. You can search for tips and recommendations online.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Does this make regular ice cream and soft serve
submitted by Tanisha A - 4 months ago
A: Indeed, the Ninja Swirl is designed to make both classic ice cream and soft serve. It features a "Soft Serve" mode with 6 specific programs alongside 7 "Scoop" programs for traditional ice cream and other frozen treats.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: How many containers does it come with? What is the fluid volume of each?
submitted by Tiffany - 5 months ago
A: In the box of the Ninja Swirl by CREAMi NC701, you will find the Motor Base, Creamerizer Paddle, Outer Bowl and Lid, (2) 16 oz. CREAMi Swirl Pints with Nozzle and Storage Lids, and Dispense Lid with Swirl Press installed.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: Can this creami make milkshakes as well?
submitted by KJ - 6 months ago
A: Our Ninja Swirl is perfect for milkshakes. It incorporates a specific function to make them.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: How do you clean the soft serve mechanism?
submitted by SC - 6 months ago
A: Swirl press, and paddle are top-rack dishwasher safe. Ensure the paddle, swirl pint, outer bowl, and lids are all separated before placing them in the dishwasher. To clean the swirl press first remove the dispense lid as ingredients may be stuck under the swirl press. Then run warm water through the Swirl Press release lever and out the drain holes on either side.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
WARNING:Cancer and Reproductive Harm—www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/
This product contains Chemicals listed on URL below . For more information about chemicals in this product, visit <a href='https://res.cloudinary.com/sharkninja-na/image/upload/v1731099936/SharkUS/PFAS_Data_list_110824.pdf '>https://res.cloudinary.com/sharkninja-na/image/upload/v1731099936/SharkUS/PFAS_Data_list_110824.pdf </a>.
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Guests are saying
The Ninja Creami Swirl is a versatile ice cream maker that allows guests to create delicious soft serve and various frozen treats at home. With easy setup and cleanup, it offers a fun experience for families, especially for those who enjoy experimenting with flavors. While some guests noted concerns about noise and container size, the overall satisfaction with the quality of ice cream produced makes it a worthwhile addition to any kitchen.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 153 reviews
design: 3.89 out of 5
ease of use: 3.67 out of 5
easy to clean: 3.89 out of 5
quality: 3.78 out of 5
value: 2.78 out of 5
61% would recommend
13 recommendations
4 out of 5 stars
18 October, 2025
originally posted on sharkninja.com
Great product
Great product however, it is exspensive and like every other machine I looked into you still have to freeze your ingredients for 24hrs. It comes with a small recipe book which is great for beginners. I ordered extra containers so I can make different flavors as this only comes with 2.
3 out of 5 stars
17 October, 2025Verified purchase
(no review title)
This item was a gift for a bride for her shower. The box was rather beat up a bit, that annoyed me I am sure the packing kept the product safe. It won’t be opened right away.
1 reply from SharkNinja Product Expert team - 4 days ago
Hello Donna, thank you for your review and for bringing this to our attention. You mentioned that the box arrived beat up, which was understandably frustrating, especially since it was a gift for a bridal shower. While we hope the internal packaging kept the product safe, this is not the experience we want our Shark/Ninja customers to have, and we sincerely apologize for the inconvenience. We realize that we’ve let you down, and that’s unacceptable. Your feedback is truly valued and will help us improve how we serve you and others in the future. Kind regards, Ninja Kitchen
5 out of 5 stars
9 October, 2025
originally posted on sharkninja.com
Great product
We love it works great easy to clean makes perfect ice cream cones and blizzard are great
5 out of 5 stars
8 October, 2025
originally posted on sharkninja.com
Soft serve
I got this for a birthday gift. It’s just like the soft serve from the ice cream shop.
2 out of 5 stars
8 October, 2025
originally posted on sharkninja.com
okay
I brought the machine servals months ago and used it about 3times. I like the machine but i feel as though I’m making the ice cream and the machine is just a dispenser
1 reply from SharkNinja team - 13 days ago
Hi Wendy,\nThank you for taking the time to share your thoughts. We're glad to hear you like the Swirl overall, but we understand your concern about the level of prep involved.\nThe Swirl is designed to give you full control over your frozen creations—whether it’s soft serve, sorbet, or frozen yogurt—so you can personalize ingredients, flavors, and textures. That said, we understand it can feel like you're doing more of the work compared to a traditional ice cream maker.\nWe truly appreciate your feedback and will be sure to share it with our product team as we continue to improve our designs. Thanks again for being part of the Ninja family!\n\nSincerely,\nNinja Kitchen US
2 out of 5 stars
7 October, 2025
originally posted on sharkninja.com
Don't buy
I bought\nThis about a half a month ago , and I have been having issues here , and there. The soft ice cream sometimes does not want to work. I called and the day I called to get some help.The darn machine worked correctly. After I got off the phone.That was a different story.So I'll have to give this machine two stars
1 reply from SharkNinja team - 12 days ago
Hello Kywan, Thank you for taking the time to leave a review. We're so sorry to hear that your soft ice cream machine hasn’t been working consistently. We know how frustrating it can be when a product doesn’t perform as expected, especially after you've taken the time to call in for help, only for the issue to return right after. Please feel free to reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
3 out of 5 stars
6 October, 2025
originally posted on sharkninja.com
Needs improvement
The lock on the soft serve machine does not work well. It gets stuck and my husband and I can’t unlock it and he’s really strong. Unfortunately can’t use the soft serve feature and I wish I stayed with the previous model.
1 reply from SharkNinja team - 14 days ago
Hi there,\nThank you for sharing your experience with the Swirl. We’re truly disappointed to hear that the lock mechanism on your unit isn’t functioning as expected — especially since it’s preventing you from enjoying the soft serve feature. That’s definitely not the experience we want for you or any of our customers.\nWe appreciate your feedback and understand how frustrating it must be. Your comments have been shared with our product team so they can look into this issue more closely and explore improvements.\nIn the meantime, we’d love the opportunity to help resolve this for you. Please reach out to our Customer Support team at 1-800-365-0135 so we can assist you directly and explore options to get your Swirl working properly. Thank you again for your honesty and for being part of the Ninja family.\n\nWarm regards,\nNinja Kitchen US
5 out of 5 stars
26 September, 2025Verified purchase
FedEx nightmare
This order has been a nightmare with FedEx. First they delivered to the wrong address & I did not get. Then, it was redelivered by Target (thank you) but FedEx left out in rain & the box is ruined. It is a wedding gift. What is frustrating is I have a covered porch but FedEx left out in eliminates. You see in the photo how wet the matt & cement is.
1 out of 5 stars
22 September, 2025
originally posted on Shark Ninja ANZ
Misleading regarding store bought ice cream
Does not work with store bought ice cream despite it being in the user guide. Then got told that it's not made to use store bought ice cream and to use recommended bases that you need to freeze for 24 hours.
5 out of 5 stars
5 September, 2025
originally posted on sharkninja.com
Great item
I bought a couple of weeks ago. I love it. So easy to use.
5 out of 5 stars
Thumbs up graphic, would recommend
11 August, 2025Verified purchase
easy to use
this was a great investment for me we make all different kinds of ice cream love it at least once a.week sometimes more
1 out of 5 stars
Thumbs down graphic, would not recommend
9 August, 2025
Does not hold up with every day use and Ninja support is grade F
My husband bought this for me in mid-May and we loved trupying the different items (icecream, sorbet, fruit whips, etc). We were using it everyday. Mid-July I received an error message, I did what it said and it did still not work, so it said to call Ninja. The first time I was on hold for 15 minutes and hung up before I got a person. The second time I got a person in 10 minutes. They said I had to ship it back and they would ship a replacement. I shipped it back, they received it on 7/29 and I still as of 8/9 have not received my replacement. I contacted them, they confirmed they received my unit and are waiting for the replacement to be released. Don't waste your money. What you can make is delicious, but it is huge, extremely loud, and just does not hold up.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, Thank you for taking the time to leave a review, and we're glad to read that you loved creating different recipes. We're so sorry to hear that after a few days of usage, your CREAMi was showing an error, and that it was difficult to deal with our customer service. Please know your words are very important to us, and we'll work on it so it does not happen again. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you have not received the replacement yet, please don't hesitate to reach out to our team at 1-800-365-0135. We'll do everything we can to assist you. Kind regards, Ninja Kitchen
2 out of 5 stars
Thumbs down graphic, would not recommend
9 August, 2025Verified purchase
Love the output, couldn't deal with the noise
I have heard that the Ninja Creami was loud, but I am used to louder machines (blenders and such) and figured it would just be a few minutes. So I splurged and bought myself one! I made a nice cream and a protein ice cream in it. Boy...was this thing LOUD. Too loud to be able to enjoy with kids and make summer treats as I was hoping, or to have a fun ice cream night with my girlfriends. The output of the ice cream was great and it tasted yummy. The soft serve function was pretty cool and created a nice swirl. I really wanted to love the Ninja Creami swirl...but at the end of the day I had to return it because I just couldn't see myself being able to stand that noise, especially with the footprint that the machine takes up (it is big so you need to have enough space to be prepared to keep it somewhere)
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the Ninja Swirl wasn't the right fit for you. We understand your disappointment, especially since you hoped to enjoy it in the summer with kids and friends. We will absolutely share the feedback about the noise and the size of the unit with the relevant teams for consideration in future products. We hope you'll give our products another try in the future. Kind regards, Ninja Kitchen
1 out of 5 stars
8 August, 2025
originally posted on sharkninja.com
Poor quality
I’ve only had the machine since March and used it sparingly. The lid is breaking apart and leaving chunks of plastic in the ice cream.
1 reply from SharkNinja team - 2 months ago
Hello Hayl, Thank you for taking the time to leave a review. We're so sorry to hear that you’re Ninja Swirl lid is broken. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen
5 out of 5 stars
4 August, 2025
originally posted on sharkninja.com
The perfect 11th birthday present!
I bought this for my daughter’s 11th birthday. She loves ice cream but especially soft serve - this is the best of both at home!
1 out of 5 stars
Thumbs down graphic, would not recommend
3 August, 2025
Sadly Not instant ice cream
Husband and I bought this but was disappointed to find out you have to freeze the pints first before it will work. We were wanting instant ice cream and were excited to try this but ended up taking it back.
1 reply from SharkNinja Product Expert team - 3 months ago
Hello, Thank you so much for your feedback! We sincerely apologize for the inconvenience you encountered with how the Ninja Swirl works, which resulted in your decision to return it. Please rest assured that we take your feedback seriously and will pass it along to the appropriate teams to ensure that improvements are made to prevent similar issues from arising in the future. We truly hope that you will consider giving our products another chance down the line! Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
23 July, 2025Verified purchase
Love
The vanilla soft serve recipe is amazing! Don’t forget to buy extra pint containers to have multiple flavors ready to go!
5 out of 5 stars
15 July, 2025
originally posted on sharkninja.com
A definite must buy.
My very first one the motor blew in one day. Ninja replaced it right away. I got my new one in and it is awesome especially if you like making soft serve ice cream a definite must buy.
5 out of 5 stars
9 July, 2025
originally posted on sharkninja.com
Great product!
I purchased this machine to help me hit my protein goals. It was super easy to set up straight from the box. The instruction manual was easy to read and user friendly. I use my Ninja Swirl every day, and no other product compares to this!
1 out of 5 stars
9 July, 2025
originally posted on sharkninja.com
Bad packaging. I have doubts on the unit now.
Bought recently and the box has a big hole in it, going through the box unit itself. Not sure if we should try using it. In this price range, Im expecting an exceptional quality from the packaging. We waited for a week and all excited to just have this kind of experience.
1 reply from SharkNinja team - 3 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear this happened with your Ninja Swirl. If there were any parts missing from the box or any damage to the unit, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. We will absolutely share the feedback you’ve provided with the relevant teams here at SharkNinja. Kind regards, Ninja Kitchen