PetSafe Low Dust Non-Clumping ScoopFree Crystal Disposable Crystal Cat Litter - 4.3lbs - Blue
$139.99
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4.4 out of 5 stars with 692 ratings
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Guests are saying
This self-cleaning litter box system offers a convenient solution for cat owners, significantly reducing the hassle of daily litter maintenance. Many guests appreciate the ease of use and the effectiveness in controlling odors, making it a popular choice for multiple cat households. While some guests noted concerns about the cost and the need for frequent tray changes, the overall sentiment leans towards satisfaction with the product's performance and convenience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.3 out of 5 stars with 76 reviews
long lasting: 5 out of 5
low tracking: 3 out of 5
odor control: 5 out of 5
quality: 5 out of 5
value: 5 out of 5
100% would recommend
1 recommendations
5 out of 5 stars
28 February, 2026
originally posted on PetSafe
Easy!
We have 6 cats (still not sure how that happened, they were all feral!) so we had traditional litter boxes everywhere. I felt like I was cleaning a box every day. So, we started with one PetSafe scoop free and they fought over using it. We got two more, 3 total, and I will NEVER go back. It takes me 5 min per box to change, they don't track the crystals everywhere, and the smell is almost GONE. Also, I have arthritis in my hips and back, and this has made such a difference not having to bend to scoop or wash or anything. I will use these forever and ever now!
1 out of 5 stars
3 February, 2026
originally posted on PetSafe
No Authentication Sticker - Trays Unusable
Have received two packs now that had the authentication sticker missing making them unusable. The first pack had stickers missing from all three. The second pack had the sticker missing from one. This unreliability is totally not ok. After about a decade of using this system I am now looking elsewhere as the quality of the trays has significantly decreased over time.
1 reply from PetSafe® Customer Care team - 2 months ago
We are sorry to hear this has happened with your litter trays! Our team would love to help resolve this with you! If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 9pm EST and Saturday 9am - 6pm EST here - https://support.petsafe.net/contact-us/
5 out of 5 stars
5 November, 2025
originally posted on PetSafe
Disposable Litter Tray - ScoopFree® Fresh Crystal
I took a flyer on this different approach to cat litter, as I was looking for a way for my cat to consistently use the litter box (and not my couch et al). Not only has my cat taken to this litter box well (and stopped with her errant urination), but the litter box works automatically, odder free, needs changing infrequently and is less expensive. BOOM!
1 out of 5 stars
6 June, 2025
originally posted on PetSafe
Only lasts a week
Purchased this item expecting it to last as long as the box says for one cat, and my tray only lasted a week! This doesn’t seem worth the expense. The litter box itself gets poo stuck in it and takes a while to clean between trays. Also, it pushes even clean litter under the flap, so I would have to scrap the clean litter into the box a couple of times a day just in hopes that the box will last longer. I’ve been through 6 and the maximum one has lasted is 8 days.
3 out of 5 stars
23 May, 2025
originally posted on PetSafe
This used to be a great product :(
I don't know what happened to these trays with the new version. The old version of the trays worked great, kept the poop out of site and lasted a long time. The new version of the trays still does good odor control but after two-three days the litter is stacking up on the poop end of the tray and poop is being pulled out to the other end of the tray.
2 out of 5 stars
23 May, 2025
originally posted on PetSafe
Not as What Was Expected
It does not clean itself as what I expected. I still needed to clean the cat's poos daily. In addition, I do not think the litter box can last over a few weeks as it advised since it has been already smelly for less than a week.
5 out of 5 stars
Thumbs up graphic, would recommend
16 February, 2025Verified purchase
Worth It
Have used this product for over two years. Five stars for longevity: with one cat, you can replace the crystals once a month. Three stars for low tracking: you'll see crystals here and there around the house. Five stars for odor control: the odor is controlled up until approximately the 25th day. With two cats, you can cut the time in half and will have to replace the crystals twice a month. Five stars for quality: the mechanized tray is durable and the crystals work very well. Five stars for Value: the one time cost of the unit and the monthly cost of the crystals is high value because of the time savings and ease of use (i.e. no more time and effort scooping scat and cleaning utensils and hands) benefits afforded to the purchaser. This product is shipped in a 6-pack bunch (a 3-month supply for two cats/6-month supply for one cat) by Target and, at time of this posting, is priced a little lower per unit than pricing you may find elsewhere for single units in store.
1 reply from PetSafe Brand Expert team - 1 year ago
We appreciate you taking the time to share this review with us! It's wonderful to know that this litter has provided such a helpful solution for you and your cat. In case you have not yet done so and this information is helpful, you may be able to further reduce tracking by use of a litter mat. If you have any questions or there's ever anything we can help you with, please contact us! Our number is 1-800-732-2677, and our hours are Monday through Friday 8 A.M.- 7 P.M. EST.
3 out of 5 stars
16 May, 2024
originally posted on PetSafe
Indifferent
I bought this a month ago and have used 3 trays, it does not last as long as I thought. I’m manually cleaning out the waste compartment to aid in the smell being better and because it gets full so easily. It’s nice not to have to scoop all the time, but it’s definitely not as cost effective as advertised for the result I’m getting
5 out of 5 stars
10 October, 2023
originally posted on PetSafe
Satisfied
Have purchased this several times. I am very happy. My cats like it.
1 reply from PetSafe® Product Support team - 2 years ago
Thanks for sharing your review with us!
5 out of 5 stars
11 September, 2023
originally posted on PetSafe
Literally saved my sanity!!
I absolutely love these tray's !! I have 3 adult cats . I have had my ScoopFree Complete Self-Cleaning Litter Box for almost 2 years now. I did buy a reusable tray in the beginning and would just refill the litter and this has worked for me.It was still scoopfree which is awesome!! . However I still had to clean the reusable tray itself , emptying the litter into a trash bag (praying I didn't spill), cleaning scrubbing disinfecting the reusable tray etc. I injured myself a few months ago and just taking those extra steps to clean that tray caused me extreme residual pain for hours I grew to dread littler box cleaning day . I remembered I still had a tray unopened from when I purchased my box 2 yrs ago and never opened it !!! I put it in , set it up and the following week It was so easy just pop the top, put the lid on the dirty litter . I quick swipe with a cleaning wipe, slip the new tray in and out to the trash it went . Took less than 10 minutes !!! I purchased this 6 pack immediately Yes the trays are more expensive but I am happily paying for the ease and convience , no smell , no muss , no fuss and no pain and aggravation . My cats are happy as well because with the reusable tray the separator part that sticks to the magnets would sometimes fall off and then either they wouldn't use the box or if they did it really was a mess to clean because they would end up getting doodies on the plastic part . So I would recommend these trays 100%
1 reply from Customer Care team - 3 years ago
Thank you so much for sharing your experience! We are so happy to hear how helpful the trays have been!
5 out of 5 stars
12 February, 2023
originally posted on PetSafe
Crystal Bag Shrinkage
I love this product and have been using it for many years. Lately I have noticed that the bag of crystals have shrunk by a third. I have 1 cat and it would easily make it 2 weeks, now barely 8-10 days. I have to buy another bag and add a third more. I would rather pay more with the original amount of crystals! Pet Safe, now that there's less crystals a change in the duration of box changes does not match your advertisement. If someone new tries this product you may lose them
1 reply from Customer Care team - 3 years ago
Thank you so much for reaching out with your concern We're terribly sorry to hear that the litter trays aren't lasting as long for your cat. While we have recently reduced the amount of litter in the trays, it was not by ⅓. As of December of 2022, the litter trays have 4.3 pounds of crystals instead of the previous 4.5 pounds. This change, however, was not significant enough to impact the overall lifespan of the trays. There are many environmental factors that can impact the life of the trays, including your cat's diet, general health, and the environment where the litter box is used and the trays are stored. Please ensure that your trays are stored and your litter box is used in a well-ventilated area with minimal humidity. If you have any further questions or concerns, we're always happy to help. Please feel free to contact our Customer Care at 1-800-732-2677 Monday - Friday 8 AM - 7 PM EST
1 out of 5 stars
16 January, 2022
originally posted on PetSafe
Chemical smell
Bought the automatic litter box because I was going out of town for 6 weeks and wanted to make changing the litter easier for the individual coming to care for my house and cats. Got home and the entire house reeked of the chemical scent added to the litter. Immediately removed the new box to the garage and put in the old box. The scent is stuck in everything! I've had a perpetual sinus headache since I've been home that only abates when I leave the house. Every room smells of the artificial scent added to the litter; even the rooms which had doors closed while I was away. The 2 main rooms still smell heavily of it. I walk in and can still smell that awful (explitive) fragrance added to the litter. I'm questioned and criticized that it's not really the litter. Asked if it is something else. I wish it was something else! But no one can offer a logical alternative for what is causing the smell and its adverse reaction not just to my sinuses but some of my kids, too. Everyday that I am unsuccessful in removing the smell is further negatively affecting the members of my family more and more. The litter may be great. It worked while we were gone. But it needs to come in an unscented option! My advice: If you want or are interested in this product, sniff the litter packaging before you buy it. If it bothers you through the packaging or smells even mildly strong, then don't get it!
1 reply from Customer Care team - 4 years ago
Thank you for taking the time to share your experience. We're so sorry to hear this litter was not to your preferences! Though the scent is extremely slight so as to not be overpowering to kitties using the litter, as with every other sense each individual does have varying levels of notice. Though most customers do not notice the scent of the litter at all, others may find it quite noticeable. Please know that we offer ScoopFree® Litter Box Tray Refill with Sensitive Crystals, which are unscented. We do apologize for any inconvenience this caused.
5 out of 5 stars
16 January, 2022
originally posted on PetSafe
Worth Every Penny
Great product. Makes the litter change process so easy and convenient. Definitely works to keep the litter fresh between each use. Easy to dispose of.
1 reply from Customer Care team - 4 years ago
Thank you for taking the time to share your review. We appreciate your feedback!
1 out of 5 stars
16 October, 2021
originally posted on PetSafe
Stink stink
Still stinks like urine ammonia. I have to manually push the button several times crystals not absorbing odors
1 reply from Customer Care team - 4 years ago
Thank you for your review. We're sorry that you're having this trouble with the ScoopFree Litter Box. There are many factors that can attribute to the odor control of the ScoopFree including how many cats use the box, their age, general health, diet, and many other factors. You may find it helpful to know that the ScoopFree crystal litter works by absorbing moisture from your cat's waste. Knowing this, you will want to make sure that the ScoopFree is kept in an area that doesn't experience a lot of humidity (such as a bathroom or laundry room). If the area is humid, the litter will absorb moisture from the air and will be unable to do so with your cat's waste, greatly shortening the life of the trays. If you have any questions or concerns, please reach out to us at 1-866-738-4379, and we'll be happy to help.
5 out of 5 stars
7 October, 2021
originally posted on PetSafe
NO URINE SMELL, NO KIDDING
Finally, there is no urine smell from my cats (2) litter box. It is incredible, but true, after trying about every litter on the market, the ScoopFree litter tray is the only one that works. I have used it for about 2 months and I still go in to do the “sniff test” every day because I cannot believe that there is NO URINE SMELL! I do wish there was a bit more of the litter in the tray because it compacts rather quickly and, of course, I wish the trays were less expensive! It works as advertised, with a slightly less time than specified to change the tray. But I still give it a 5 star rating because it is far and away the best litter tray and machine that I have tried.
1 reply from Product Support team - 4 years ago
We're so happy to hear this litter box system is working well for you and your cats! As there are many factors that can affect tray lifespan, we would love to speak with you about this to see if there is anything that might help maximize the life of your trays. So that we can do so, please reach out to us! Our number is 1-866-738-4379, and our hours are Monday through Friday 8 A.M.- 8 P.M. EST and Saturdays 9 A.M.- 5 P.M. EST.
5 out of 5 stars
26 June, 2021
originally posted on PetSafe
Our cats favorite potty material.
This is the best litter box system we have ever used. Makes life easier and eliminates the mess of scooping, dumping and lugging heavy boxes. Also far less smell.
5 out of 5 stars
14 June, 2021
originally posted on PetSafe
Best all-time Litter System
Best litter solution! This is by far the best litter solution that I have come across. It is a little pricey, but well worth it. It is easy. It is not messy and never smells. Great, great, great.
5 out of 5 stars
16 May, 2021
originally posted on PetSafe
PetSafe - Greatest gadget ever for cats.
I love this product. No more daily cleaning the litter. Air is fresh all the time. Amazing!
5 out of 5 stars
17 April, 2021
originally posted on PetSafe
Probably won’t ever go back to scooping litter
I love these and so do my two cats. No training necessary
1 out of 5 stars
23 March, 2021
originally posted on PetSafe
Awful.
My cat refused to go in it. It terrified her. I tried for two days and found where she peed on my bed instead of going in this box. 11yr old cat never had an accident until we tried this. Ultimate disappointment and disaster.
1 reply from Customer Care team - 5 years ago
Thank you for your review, Luna. We're sorry that the ScoopFree Litter Box didn't meet your expectations. Especially if your older cat has never used a crystal litter box before, it should be expected that there should be a transition time to teach your cat to use the new box. We recommend that you set up her old original litter box right beside the ScoopFree. Let her use the old box, but don't clean up after her. By instinct, she should automatically move to the cleaner of the two boxes. It may also be helpful to try sprinkling a handful or two of the original litter in with the ScoopFree crystal litter so there is a familiar scent. If you have any other questions or concerns, please feel free to reach out to us at 1-866-738-4379, and we'll be happy to help!