Graco Verb Click Connect Travel System with SnugRide Infant Car Seat - Pink/Black

A: We're sorry to hear about your experience. We're committed to assisting you. We recommend returning the product where it was purchased. You can also contact us via the support tab on gracobaby.com or via phone at 1-800-345-4109, so that we can further assist you. -The Graco Team

A: It doesn't come with a base

A: The product ordered will reflect the image located on the page. The pink is that magenta pink and the black is the frame of the product. -The Graco Team

A: You can see it on display at the store (or at least I did about a month ago), it's more purple than pink in my opinion. It's tasteful and not too bright

A: I have this and share similar concerns with the head support. The insert is very loose and my baby’s head definitely moves around. Especially when he’s sleeping and we take a turn, the insert has no support and his head rolls around. He’s currently 4 months old and within the weight and height requirements. While I find this travel system incredibly easy to use and convenient, I struggle with the idea of getting in an accident. I’m not sure how protected his head and neck would be.

A: Hello, Thank you for reaching out to us. We appreciate your feedback and we're sorry to hear about your disappointment. We're committed to making sure to turn your experience around to a rather delightful one, as we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time. However, as a safe alternative you can use 2 rolled towels for support . Thank you! Graco Team

A: Thanks for your interest in our products! The Graco Verb Click Connect Travel System is not compatible with the Modes Bassinet. We hope this helps! -Graco Team

A: Yes, the Snugride Lite would be compatible to this stroller in the travel system. -The Graco Team

A: Thanks for your interest in our products! There is not an insert for the toddler seat on the stroller. Graco Team

A: Thanks for your interest in our products! The Verb Click Connect Travel System does include the infant car seat base -Graco Team

A: Yes. The infant car seat included in the travel system will fit the base you have. -The Graco Team

A: The stroller can be spot or wipe cleaned with water and mild detergent.

A: Yes, the stroller includes a multi-position reclining seat for added comfort.