Olay Super Serum Body Lotion - 18.5 fl oz: Smoothing, Firming, Brightening, Hydrating, Whole Body Usage

Thank you for reaching out and sharing your experience with your Olay Super Serum Body Lotion. We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so I'll be sure to share your comments on this with our Olay team. We are so sorry to hear about the way your product arrived. We would love to collect more details about your experience. When you have the chance, please give us a call at (800) 285-5170.

Thank you for reaching out about our Olay Super Serum Body Lotion. We're glad that your skin was left feeling and looking great and that you loved the product's fragrance! However, we are disappointed to hear that it seemed a bit sticky. We have put all of our products through many quality checks so we can be sure they reach you in the best condition. However, what you've shared here has been unexpected and we understand that this may have been disappointing. Please know that we are handling this with our Quality Assurance team. We would like to hear more from you. When you have the time, please give us a call at (800) 652-9261 or email us through our Contact Us Page.