Twin Size Wood Platform Bed with Guardrail and 2 Drawers, White-ModernLuxe

Dear Customer, thank you for choosing our product. We're sorry that this purchase did not bring you joy. However, please allow us to explain that before shipping, all our products undergo strict checks to ensure they are in perfect condition. The scratches you encountered were likely caused by rough handling and severe collisions during transportation. Rest assured, we are more than willing to resolve such issues for our customers. Could you please send photos of the damaged areas along with the product’s reference number to our customer service email? Upon receiving your message, we will promptly work out a satisfactory solution to ensure you and your child can use a flawless product. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We sincerely hope to have the chance to resolve this for you and your child, and we hope to have the opportunity to provide you with more satisfying products and services in the future. Best regards, ModernLuxe