Twin Size Upholstered Daybed with USB Ports & LED Belt, Linen Platform Bed Frame with Trundle, White - ModernLuxe

Dear Customer, we sincerely apologize for the inconvenience caused to you. We will address your problem promptly to ensure you can install and use a fully intact product. If you have any further dissatisfaction or concerns in the future, please feel free to contact our dedicated customer service team via email directly. We will respond promptly, resolve the issue for you, and ensure your satisfaction. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding and patience.、 Best regards, ModernLuxe

Dear Customer, we are truly sorry to hear that the product has not met your expectations—this is certainly not the experience we want you to have. However, please allow us to explain. Our product undergoes installation checks after design and production to ensure smooth assembly for our customers. We also conduct a secondary inspection before packaging to confirm all parts are included. So, could you please share specific details about the problematic construction steps that caused you trouble? We will respond promptly to help you complete the installation successfully. Regarding the missing pieces, we kindly ask you to check the packaging again? If you still cannot find the required components, please feel free to contact our dedicated customer service team directly. We will respond immediately and arrange for any missing parts to be shipped to you. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your patience and understanding, and we look forward to your reply so we can resolve these issues for you as soon as possible. Best regards, ModernLuxe