Full Size Metal Loft Bed with 2 Shelves and one Desk, Black - ModernLuxe
$278.99 reg $359.99
Sale save $81.00 (23% off)
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2.5 out of 5 stars with 2 reviews
design: 1 out of 5
ease of assembly: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
17 March, 2026Verified purchase
Wiggly and refused return
The loft is wiggly and unsafe even attached to the wall. The ladder is small, thin bars that hurt your feet to get up and down. We never felt comfortable having our child use it. By the time we got it built then reboxed and taken back into Target store, they said it was outside the return window which had suddenly changed from 90 days to 30 days after we purchased it. Customer service wanted documentation of defective parts too but by then we weren’t going to rebuild (3hr process). We will not be buying furniture through Target again and certain will not purchase poor quality items offered through ModernLuxe.
1 reply from MODERNLUXE team - 13 days ago
Dear Customer, we are truly sorry that we failed to provide you with a satisfying experience. Please be assured that this is not the kind of service and product experience we aim to deliver. Our products go through strict testing and quality checks after design, so such issues should not occur under normal circumstances. There may have been some unforeseen issues during assembly. That is why we hope to learn more details from you, so we can resolve your problem accurately and promptly. Regarding the return policy, we strictly follow the platform’s requirements. However, we fully understand your frustration and will forward your feedback accordingly. We apologize again for the inconvenience caused. Thank you for your understanding, and we hope to have the opportunity to provide you with better products and services in the future.