Full Size Wood Platform Bed with Storage Headboard, USB, Trundle Bed and 3 Drawers, Gray-ModernLuxe
$441.99 reg $639.99
Sale save $198.00 (31% off)
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5 out of 5 stars with 1 ratings
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1.3 out of 5 stars with 4 reviews
design: 2 out of 5
ease of assembly: 1 out of 5
quality: 1 out of 5
value: 1.5 out of 5
0% would recommend
2 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2024Verified purchase
Do not buy
Worst purchase ever. After spending HOURS putting together 5 pieces of the hardware broke so one piece could not be attached. Drawers on trundle had pieces on the front come off. Slats for the mattresses on both the bed and trundle started to break one by one. I tried contacting customer service multiple times in the beginning to get replacement hardware, no response. The bed sways some from pieces breaking. Putting this bed in the trash and buying a new bed after a few months.
1 reply from MODERNLUXE team - 2 years ago
Dear customer, thank you for taking the time to review our product. We are so sorry to hear you are having issues with your item. Could you please let us know which customer service department you contacted? You can directly contact our customer service at targetml@outlook.com and provide some photos of the damaged hardware and the issues with the drawers and slats. We typically respond within one business day. We will promptly assist you and work to resolve these issues according to your needs. We apologize for any inconvenience caused and look forward to providing you with a satisfactory solution. Have a nice day!--ModernLuxe
2 out of 5 stars
Thumbs down graphic, would not recommend
3 January, 2024Verified purchase
Poor quality, pictures are deciving
I would not recommend purchasing this bed. It was extremely difficult at times to assemble based on very limited space in areas. Several of the screw holes were misaligned and as a result some of the areas of the bed are crooked. The footboard of the bed is extremely flimsy and poorly made. They could have definitely added more bracing to the non drawer side. Had my husband not had this nearly assembled by the time I got home I would have loaded it up immediately and returned it. The only reason I’m giving it a 2 is because my daughter has not yet slept on it and I’m unsure how the rest will hold up otherwise it’s be a 1 star.
1 reply from MODERNLUXE team - 2 years ago
Dear customer, thank you for taking the time to review our product. We are so sorry to hear you are having issues with your item. We hope to know more and communicate with you about how we can help you with the problem. Please feel free to reach out to ModernLuxe customer service at targetml@outlook.com, we will be glad to assist in the best way possible. Have a nice day!--ModernLuxe