Full Size Linen Upholstered Platform Bed with Trundle, Trundle Can Be Flat or Erected, Gray, 4Q -ModernLuxe
$309.99 reg $599.99
Sale save $290.00 (48% off)
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1 out of 5 stars with 2 ratings
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2.0 out of 5 stars with 4 reviews
design: 2.5 out of 5
ease of assembly: 2.5 out of 5
quality: 2.5 out of 5
value: 3 out of 5
50% would recommend
2 recommendations
2 out of 5 stars
29 November, 2025Verified purchase
(no review title)
It is not sturdy. It shakes even with short movements
1 reply from MODERNLUXE team - 4 months ago
Dear Customer, we are truly sorry to hear that our set has not met your expectations—this is certainly not the experience we want our customers to have. However, please allow us to explain. We conduct inspection and testing after production is completed, and the bed should be structurally stable and provide steady support once fully assembled. Could you please check if all parts are tightened? Loose components are a common cause of wobbling. If the problems persist after your check, please don’t hesitate to contact our customer service team. We will promptly review your situation and work with you to find a satisfactory solution. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding, and we sincerely hope to have the opportunity to resolve these issues for you. Please reach out anytime if you need further assistance. Best regards, ModernLuxe
1 out of 5 stars
21 September, 2025Verified purchase
Came used
Bought it new but came obviously used and worn- holes in the bed itself, missing screws, etc. I’m sure it’s great if it comes new.
1 reply from MODERNLUXE team - 6 months ago
Dear Customer, we are truly sorry to hear that our bed has not met your expectations—this is certainly not the experience we want our customers to have. However, please allow us to explain. All the products we ship are brand-new, and we never resell items that have already been delivered. There might have been a special issue with your order or package that led to this misunderstanding. Could you please contact our customer service team directly? We will promptly review the situation, resolve the problem for you, and ensure you receive a brand-new bed with all complete parts to your satisfaction. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding. We sincerely hope to have the opportunity to help you resolve this issue. Best regards, ModernLuxe
1 out of 5 stars
Thumbs down graphic, would not recommend
18 July, 2025Verified purchase
Do NOT buy
This is the most impossible bed to put together, with cheap materials. I am tempted to take it apart and get a refund. The parts don't line up with the holes for the screws to be put together properly. The bed frame itself shifts and moves with a slight wind. I am nervous to let my daughter sleep on it. I am so mad right now.
1 reply from MODERNLUXE team - 8 months ago
Dear Customer, we are truly sorry that our product has left you disappointed. However, please allow us to explain that all our products undergo a second inspection of parts after production to ensure smooth assembly, and they also go through load-bearing tests to guarantee stability and sturdiness. Could you please check if all parts are correctly matched and tightly connected? If the issues persist after checking, feel free to contact our customer service email. We will review the problem promptly and find a satisfactory solution, ensuring your daughter can safely use a stable bed. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Thank you for your understanding, and we hope to resolve this for you soon. Best regards, ModernLuxe
4 out of 5 stars
Thumbs up graphic, would recommend
7 June, 2025Verified purchase
Decent bed
The fabric is a nice white linen type fabric. Nicer than expected. It is fairly easy to put together. Except the part of the trundle that makes it pop up. That is a really strange contraption and I'm still not sure how it will work. All in all it's a good bed for a kids too. Or guest room. The only reason I took off a star is because it smells awful when it first comes out of the box. I'm almost a week in and I can still smell it.
1 reply from MODERNLUXE team - 10 months ago
Dear Customer, thank you for your feedback and support! We're glad to hear that our product meets your needs. Regarding the concerns you mentioned, we'd like to explain: Our products themselves do not contain any strong odors, but due to long-term storage in enclosed spaces, the smell of warehouses, transport carriages, or packaging materials may penetrate the product. We kindly ask you to open the windows on dry days to allow proper ventilation, which will help the odor dissipate quickly. Additionally, for using the trundle bed, simply pull out the support legs under the bed. Which specific operation is causing you trouble? You can email us a detailed description of the issue along with pictures (Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section.). Thank you for your understanding, and we look forward to resolving the issue for you. Best regards, ModernLuxe