2-in-1 Stone Warmer Tabletop Corded Plugin - Threshold™

A: Hi Derick, the green lights indicate the warming intensity level, with one green light being the lowest setting and three green lights being the highest setting. The red light indicates that the warmer is powered on. You can cycle through the heat settings using the control button to find the level that works best for your wax melts or scented oils. If you have any additional questions, feel free to reach out to Target Guest Services at guest.service@target.com.

A: pop it in the freezer for a couple of hours, and the wax will pop right out

A: Hi Guest - Thank you for the query. Once the bulk of the wax is removed, wash the removable dish with warm water and a mild dish soap. Soak it for a few minutes if residue remains. Rinse thoroughly and dry it completely before re-using. Hope this helps! - Kris

A: Hi Juli, the three green lights may indicate the warmer has power, but if the on light won’t come on and the switch isn’t responding, it may need further troubleshooting. Since you received it as a gift and don’t have a receipt, please contact Target Guest Services at guest.service@target.com to ask about your options. Thanks for reaching out!

A: Hi rosales828, great question! We recommend using 1–2 wax melts at a time and ensuring the wax does not overfill the warming dish. As an added feature, the warmer can also accommodate jar candles containing between 12 and 25 ounces of wax. We hope this helps, and thank you for your interest in the Threshold™ 2-in-1 Stone Warmer! 😊

A: Hi DBronson, If the 2-in-1 Stone Warmer Tabletop Corded Plugin - Threshold™ @ Target is plugged in and all three green timer lights stay on but the warmer won’t turn on, that usually means the timer switch isn’t responding properly. A quick thing to try is unplugging the warmer, waiting about 30 seconds, and then plugging it back in to reset the cord switch. If the lights still stay on and the button won’t change anything, it may be a defective timer switch and the unit may need to be replaced. We appreciate you reaching out about this since feedback like yours helps us improve our products. Please feel free to reach out to Target Guest Services at guest.service@target.com for further assistance.

A: Hello Visionary- We appreciate your interest in this 2-in-1 Stone Warmer Tabletop Corded Plugin. It can fit a candle up to 4 inches in diameter.- Auria

A: Hi Jflor! The Threshold 2‑in‑1 Stone Warmer Tabletop Corded Plugin has a maximum wattage of about 21 watts for its heating plate, which is what gives off the warmth to melt your wax or candle.

A: Hello Amanda – Thank you for reaching out about your 2-in-1 wax warmer. It’s disappointing to hear this situation happened. We are thrilled to provide an update. The vendor reviewed your concern and compared it against known-good samples. It has been determined that your warmer may be defective. We recommend returning it and exchanging it for a new one. This product comes with a 1-year return policy with a valid receipt at any Target store. We hope this helps and that you get another one that works well. – Rachel

A: Hi Brandi! The Threshold 2‑in‑1 Stone Warmer Tabletop Corded Plugin is designed for melting wax melts or warming candles to release scent. It’s not recommended for heating incense on its warmer plate, it doesn’t reach the temps or function intended for incense use, and the manufacturer notes to use it only for wax melts and candles.

A: Hello Guest - Thank you for your Interest! The 2-in-1 Stone Warmer Tabletop Corded Plugin features electrical function with an easy-to-set-up power cord. You can use wax melts and essential oils for customizable scent diffusion. We would not recommend using this product for any other purpose. Have a great day! - Eram