About this item
Highlights
- Portable and Lightweight:Wherever you go, whatever you do, the lightweight ultra-compact 321 Power Bank is the ultimate charging companion.
- Small Size, Big Power: Super compact, but with enough capacity to fully charge your iPhone 13 once.
- Charge 2 Devices At Once: Use both USB-A and USB-C ports simultaneously to charge two of your essential devices with a total output of 12W.
- Superior Safety: A comprehensive system of safety features ensures ultimate protection for your device, your charger, and most importantly, you.
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Q: What are the measurements of the box itself? I have a project that requires a certain size portable battery
A: Hi AllieS, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black The battery is 3.78 Inches (H) x 1.78 Inches (W) x .9 Inches (D) If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 9 months agoTarget expert support
Q: Hello. Is this power bank compatible with an iPhone SE first generation (2016)? Thank you.
A: Hi MLP, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W. Yes. It will work with any USB to lightning cable to charge your iPhone. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 1 year agoTarget expert supportA: How do you turn it off?
submitted byCathy Loft - 11 months ago
Q: Just bought this portable charger, however is not compatible to iPhone 13 Pro Max, cord does not fit. What is compatible?
A: Hi lynn, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black Your iPhone 13 Pro Max uses a Lightning type charger port. This will work to charge your phone but you would need a USB-A to Lightning cable, or a USB-C to Lightning cable. If you decide to look for a different one entirely you will want to make sure you can connect your Lightning charger cable If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 13 days agoTarget expert support
Q: what do i do if my portable charger isn’t charging anymore? i plug it in and nothing happens.
A: Hi Carleigh, thanks for reaching out about the Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black We apologize for the issue you are experiencing and have a few suggestions that may help: try a different cable, try a different wall adapter, and reset the Power Bank. Try the following method: Plug both ends of a USB cable into the output port (USB-A) and the input port (Micro-USB) of the power bank simultaneously. Leave it connected for about 3-5 seconds. Unplug the cable and try charging the power bank again. If you've tried all the above steps and your power bank still isn't charging, Contact Anker's customer support for further assistance. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.
submitted byRena - 1 month agoTarget expert support
Q: Does this work on iPhone 11. The description only refers to a 13
A: The Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C is suitable for use with an iPhone 11, as it is compatible with a variety of iPhone models including the iPhone 11, 12, 13, and 14 series among others. This power bank provides universal compatibility for iPhones, other smartphones, tablets, and accessories through its high-speed 12W output. You can confidently use this device to charge your iPhone 11 on the go.
submitted byAnker Team - 1 month agoBrand expert
Q: How many times can it charge an iphone 13 pro max?
A: Hi, Noreydi, thanks for reaching out about the Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black You can expect roughly one charge, or slightly less, from this Anker power bank for your iPhone 13 Pro Max. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.
submitted byRena - 3 months agoTarget expert support
Q: How do I know when it is fully charged? I only ever see 3 dots lit in blue, but there is clearly a 4th dot not lit.
A: Hi Nana, thank you for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black We apologize for the issue you are experiencing and have a few suggestions that may help: 1. Fully discharge the battery. 2. Plug in the battery and allow it to charge until full. 3. When fully charged all four lights should be illuminated. If these steps are not successful, we invite you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJustin - 3 months agoTarget expert support
Q: How many times it charge an iphone 11 from 0%?
A: Hi Mady, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black. The Anker PowerCore 5K can fully charge an iPhone 11 approximately once. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 4 months agoTarget staff support
Q: How can I charge the power bank in Europe where the specs are 230 volts (V) at a frequency of 50 hertz (Hz)?
A: Hi Mady, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black You can charge this in Europe the same way as anywhere else. The Anker PowerCore 5K is designed to work with a wide range of input voltages, including the 230V used in Europe. You do not need a voltage converter. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMike - 4 months agoTarget expert support
Q: Can I charge a galaxy phone with this from Samsung
A: Hi Loey, thanks for reaching out about Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C - Black. Yes, you can absolutely charge a Samsung Galaxy phone with the Anker 5000mAh Power Bank PowerCore 5K 12W 1A1C If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byJoe - 4 months agoTarget staff support
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