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Cra-Z-Art The Real Cotton Candy Maker

Cra-Z-Art The Real Cotton Candy Maker - 2 of 4Cra-Z-Art The Real Cotton Candy Maker - 3 of 4Cra-Z-Art The Real Cotton Candy Maker - 4 of 4
Cra-Z-Art The Real Cotton Candy Maker - 1 of 4
$39.99 when purchased online
Target Online store #3991

About this item

3.3 out of 5 stars with 162 reviews
broad age appeal: 3.03 out of 5
ease of use: 2.64 out of 5
length of play: 2.21 out of 5
quality: 2.32 out of 5
value: 2.51 out of 5
25% would recommend
58 recommendations

New cotton candy maker

1 out of 5 stars
Thumbs down graphic, would not recommend
Cotton candy maker - 1 month ago
It didn’t work. We tried for hours to turn it on. Nothing is included. False advertisement
broad age appeal: 1 out of 5
ease of use: 1 out of 5
length of play: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
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Don't waste your money

1 out of 5 stars
Thumbs down graphic, would not recommend
maggiemoo - 1 month ago
Did not work, tried several times and it's just a poorly made gadget.
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Cotton candy

2 out of 5 stars
Thumbs down graphic, would not recommend
He vfcvcdd - 1 month ago, Verified purchaser
Barley worked for one use and did not work again
broad age appeal: 3 out of 5
ease of use: 2 out of 5
length of play: 3 out of 5
quality: 1 out of 5
value: 4 out of 5
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Broke after 2nd use

1 out of 5 stars
Thumbs down graphic, would not recommend
Mary - 2 months ago
On the 3rd use it made a "pop" sound and stared smoking. Never worked again
broad age appeal: 1 out of 5
ease of use: 1 out of 5
length of play: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
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Don't waste your money it works for a day

1 out of 5 stars
Thumbs down graphic, would not recommend
Whiskylady - 2 months ago, Verified purchaser
Worked for a day, was happy with product and kids like it but it won't work turn on next day. it was my second purchase after the first one, which did not work from 2nd day. Called company and left voice message and emailed but no respond. Don't waste your money. There are other brands. I learned it by buying it twice and both times it failed. readother reviews
1 reply from Cra-Z-Art team - 8 days ago
We’re very sorry you did not have a good experience with our product. Thank you for letting us know. So sorry your call was not returned.Please contact our consumer affairs department at 1-800-272-9278 Monday-Friday 8:30am - 5pm EST and we can go through any issue you experienced with the unit. Thank you.
broad age appeal: 1 out of 5
ease of use: 5 out of 5
length of play: 1 out of 5
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Fun

3 out of 5 stars
Thumbs up graphic, would recommend
Gigi - 2 months ago, Verified purchaser
It’s fun to do with your kids and pretty simple, annoying to clean tho.
quality: 2 out of 5
value: 3 out of 5
broad age appeal: 5 out of 5
ease of use: 2 out of 5
length of play: 2 out of 5
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Awful, Instructions Don't Even Match

1 out of 5 stars
Thumbs down graphic, would not recommend
Yerdua - 2 months ago, Verified purchaser
First surprise, it does not come with *any* ingredients. No flavoring, nothing. So I got sugar, ordered concentrated candy flavoring, in the meantime found some lemon extract in the pantry and added food dye for color. However, I'm not sure it's even going to work. The instructions don't match the actual unit at all. It shows "off and on" but the bowl only has "bowl release" and "lock" and the arrow doesn't line up to anything except the arrow by Lock, but that's actually when it's turned in the direction for the bowl release. Then there's the QR code for the "User Friendly Video Instructions!" which show a unit that looks slightly different and says to plug in and flip a switch on the cord, which does not exist on this unit. There's also no light that turns on when it is plugged in. Been waiting over 5 minutes and no sign that it is working. Inconvenient and disappointing, wish I had read reviews before ordering. Oh, and the company doesn't appear to actually sell any of the flavoring packs or whatever either. Looks like they ought to stick to art supplies.
1 reply from Cra-Z-Art team - 8 days ago
We’re very sorry you did not have a good experience with our product; thank you for letting us know. Our Unit does not come with sugar included.It works with regular fine granule white cane table sugar. There are other colored sugars on the market (again fine granule) that will work. if you added a lemon extract or food dye this will not work in the unit. It needs to be dry. it seems as though you might have the wrong instruction sheet for this model unit. It should have ON, OFF and Bowl Release on the bowl. If the bowl is correctly lined up when plugged in the Red light will go on for 4 minutes to warm up. When it turns Green the unit is ready for dry sugar to be added. If you call our 1-800-272-9278 Customer Service number we can send you an updated instruction booklet. Again sorry for this inconvenience.
2 guests found this review helpful. Did you?

Stay way!!!

1 out of 5 stars
Thumbs down graphic, would not recommend
Jay - 2 months ago, Verified purchaser
Only worked one time and never worked again
1 reply from Cra-Z-Art team - 8 days ago
We’re very sorry you did not have a good experience with our product; thank you for letting us know. If it worked once that means the unit is functioning correctly. Please make sure the Bowl is twisted into the ON position. If it is in the OFF or Bowl Release position, or in-between it will not turn on or stay on. The blinking Red light should just last for 3-4 minutes and then turn to a Green light, showing it is warmed up so that sugar can be added. Some times after the unit is cleaned the bowl is not correctly locked into place. Again we are sorry for the inconvenience.
quality: 1 out of 5
length of play: 1 out of 5
broad age appeal: 1 out of 5
ease of use: 3 out of 5
value: 1 out of 5
3 guests found this review helpful. Did you?

Doesn't work

1 out of 5 stars
Thumbs down graphic, would not recommend
Nikki - 2 months ago, Verified purchaser
Doesn’t work. Made only one small serving of cotton candy, per the directions, then it appeared as though the motor burnt out.
1 reply from Cra-Z-Art team - 2 months ago
We’re very sorry you did not have a good experience with our cotton candy maker; thank you for letting us know. We appreciate your feedback, as it helps us to improve the guest experience. Our unit will make approximately a 3.5" ball of floss at a time once it is fully warmed up. If the unit went off or did not turn back on it may have been due to the fact that the bowl was not locked into place. Sorry for the inconvenience you experienced.
2 guests found this review helpful. Did you?

So Fun Making Cotton Candy!

5 out of 5 stars
Thumbs up graphic, would recommend
Jan - 3 months ago, Verified purchaser
It was so fun to make real cotton candy with a toy unit. We used regular sugar and made balls of candy. Was a fun time.
broad age appeal: 5 out of 5
quality: 5 out of 5
ease of use: 5 out of 5
value: 5 out of 5
length of play: 5 out of 5
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Disapointed

1 out of 5 stars
Thumbs down graphic, would not recommend
Sugar - 5 months ago
Do not expect pretty colors it just makes white cotton candy!! False advertising!! 😡
1 reply from Cra-Z-Art team - 4 months ago
We’re sorry you did not have a good experience with our product; thank you for letting us know. We try to get the message across on the package that the product does not come with sugar. If you use WHITE sugar it will make that color cotton candy. Refill Packs and other colored sugars are available on the market. Thank you.
length of play: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
6 guests found this review helpful. Did you?

Mr.

1 out of 5 stars
Thumbs down graphic, would not recommend
Peter - 6 months ago
It's horrible you have to wait 38 minutes to unplug it
1 reply from Cra-Z-Art team - 4 months ago
Hello, the 38 minutes is a safety feature to run all the sugar through the unit so there are no clogs and cool the unit down for cleaning. Thank you.
5 guests found this review helpful. Did you?

Waste of money

1 out of 5 stars
Thumbs down graphic, would not recommend
Ooglyboogly - 7 months ago, Verified purchaser
It is does not work at all and when I did four scoops of sugar it didn’t make any at all. This should be worth 4 dollars and not 40.
1 reply from Cra-Z-Art team - 4 months ago
Hello, If the machine is not entirely warmed up or if you use a large grain or amount of sugar, sometimes you will clog the unit and cotton candy will not come out.If you do one spoonful at a time you should make a “baseball size” ball of Cotton Candy, as shown on the package. Thank you
value: 1 out of 5
quality: 1 out of 5
broad age appeal: 1 out of 5
ease of use: 1 out of 5
length of play: 1 out of 5
4 guests found this review helpful. Did you?

Dont waste your money

1 out of 5 stars
Thumbs down graphic, would not recommend
K - 8 months ago
Doesn’t work at all, a complete waste of money
1 reply from Cra-Z-Art team - 8 months ago
We are sorry you had a problem with our Cotton Candy Maker. We improved our instructions to show Steps in pictures and have a demo video on our website and QR code on box.If the instructions are followed the unit will function very well.
length of play: 1 out of 5
value: 1 out of 5
quality: 1 out of 5
ease of use: 1 out of 5
broad age appeal: 1 out of 5
5 guests found this review helpful. Did you?

Great toy

5 out of 5 stars
Thumbs up graphic, would recommend
Diamond - 9 months ago, Verified purchaser
My little cosuin loved this for her 9th birthday. The only dislike is that she wanted more options of the flavors. But other than that, no issues, great product.
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Hate it

1 out of 5 stars
Thumbs down graphic, would not recommend
Capturedbykiery - 9 months ago
Trash it broke right out the box
1 reply from Cra-Z-Art team - 9 months ago
Hello, we are sorry for your unfavorable experience with our Cotton Candy Maker. If the unit is warmed up to where the LED is green it will turn the sugar into floss pretty efficiently. Please contact our customer service department at 1-800-Cra-Z-Art, email us at consumeraffairs@cra-z-art.com, or go to our website cra-z-art.com. and let us know what the issue was.
ease of use: 1 out of 5
length of play: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
broad age appeal: 1 out of 5
4 guests found this review helpful. Did you?

Fun

5 out of 5 stars
Thumbs up graphic, would recommend
bell22 - 10 months ago, Verified purchaser
The kids wanted a cotton candy maker. This is a fun one that they can do with little help from me. Sugars are sold separately.
ease of use: 5 out of 5
quality: 5 out of 5
length of play: 5 out of 5
value: 5 out of 5
broad age appeal: 5 out of 5
2 guests found this review helpful. Did you?

First one didnt work but tve replacement did. Does not come with Sugar.

3 out of 5 stars
Thumbs down graphic, would not recommend
Lex - 11 months ago
First one didn’t work. Only showed a blinking red line and didn’t spin. As it was a birthday present my child really wanted we exchanged it. The second one did work, but I’m not optimistic for how long. I do wish it contained a small starter set of floss sugar as it is hard to find so we just used regular sugar and a little bit of kool aid mix for flavor. I do recommend to add the sugar very, very slowly. I put it on the middle and let it vibrate in. Also, this is very expensive in store compared to the online price. (Target will price match) The online price makes it worth it, but not sure if it is worth the full in store price.
quality: 1 out of 5
value: 2 out of 5
broad age appeal: 5 out of 5
ease of use: 3 out of 5
length of play: 3 out of 5
6 guests found this review helpful. Did you?

Worst product

1 out of 5 stars
Thumbs down graphic, would not recommend
Cotton candy maker - 11 months ago, Verified purchaser
It never worked when I tried it
1 reply from Cra-Z-Art team - 11 months ago
Hello, we are sorry for your unfavorable experience with our Cotton Candy Maker. If the unit is warmed up to where the LED is green it will turn the sugar into floss pretty efficiently. The Unit has safety features to protect the child and if the bowl is not correctly lined up it will not turn on. Thank you
ease of use: 1 out of 5
broad age appeal: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
length of play: 1 out of 5
3 guests found this review helpful. Did you?

Does not work

1 out of 5 stars
Thumbs down graphic, would not recommend
Hala - 11 months ago
It doesnt work. Listen to the bad reviews it really does not work. For the price it is so disappointing. Junk
1 reply from Cra-Z-Art team - 11 months ago
Hello, Sorry you had an issue with the Cotton Candy maker unit not working. The unit has several safety features on the it to ensure it is safe for the child. If the bowl is not aligned correctly or the spinner cap is not screwed on all the way it will not turn on. Maybe this is the issue with your unit. Please use the QR code on the box to take you to our demo videos or call our customer service number and we will walk you through the set up. Thank you
length of play: 1 out of 5
ease of use: 1 out of 5
broad age appeal: 1 out of 5
quality: 1 out of 5
value: 1 out of 5
4 guests found this review helpful. Did you?

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