Crest 3DWhite Advanced Teeth Whitening Toothpaste - Radiant Mint - 3.3oz/4pk

Thank you for your loyalty and for taking the time to share your feedback. We're sorry to hear that the recent formula change did not meet your expectations. Feedback like yours is very important to us and helps us continue to improve our products. We'd appreciate the opportunity to learn more about your experience and assist you further. Please give us a call at 1-800-492-7378, and our team will be happy to help.

We're sorry that the flavor of your most recent tube of Crest 3D White Radiant Mint toothpaste wasn't as you expected. The Radiant Mint flavor combines peppermint with a touch of citrus, as the flavor was designed to leave your mouth feeling fresh and yummy. Sometimes taste perception can vary slightly between batches, but the formula should be consistent. We're here to help you keep your shiny smile, and hope you'll call 1 (800) 492-7378 for more help.

Thank you for sharing your thoughts with us, regarding Crest 3D White Radiant Mint Whitening Toothpaste. Recently there was a formula and artwork update, so this product has been changed as of January 2026. We're sorry you're not getting the same experience with your newest purchase, and would be happy to learn more and help as best we can. Another version of the paste might become your newest favorite. We'd be happy to help you find it; call us for further assistance any Monday-Friday. We're available from 9 AM to 6 PM EST at 1 (800) 492-7378.

We certainly appreciate your incredible loyalty to Crest over the years, and that you've been a great fan of this toothpaste. We're sorry that this has been your experience with the stain-blasting foam that we've introduced, as we have many quality checks in place to ensure that you can enjoy using our toothpastes with ease. We put a lot of thought into the design of our products, and we can assure you that our Crest 3D White Advanced Radiant Mint toothpaste has been thoroughly evaluated to be safe when used as directed. We'd like to mention that we did change the formula for this toothpaste earlier this year so that you can enjoy a better brushing experience, and we'll make sure that your comments are passed along. As well, we do recommend that you discontinue use of this particular product if this has been your experience with it. We hope you'll give one of our other Crest 3D White toothpastes a try, such as our Crest 3D White Vibrant Mint or our Crest 3D White Stain Eraser Polishing Mint. We'd also like to learn more and gather some additional details for our Safety and Quality Teams, so please give us a call at (800) 492-7378 when you have a moment.

We're glad our Radiant Mint toothpaste worked well, and are sorry to learn you experienced sloughing. Please know, we have many safety checks in place to ensure our products are safe when used as directed, so your experience isn't what we'd expect. If you haven't already, we recommend you discontinue using this toothpaste, based on your experience. Your safety and comfort is truly important to us, and we want to learn more and help further. When you have a free moment, please call us at (800) 492-7378.

Thank you for sharing your experience with Crest 3D White toothpaste with Radiant Mist flavor. Your safety is our top priority, and that’s why our Safety Team works hard to ensure that every consumer is both happy with their results and feels safe and comfortable when using our products. The peeling or stringy material in the mouth is most likely loose layers of dead skin cells. It is normal for these cells to shed in very small clumps. Most people do not notice this. However, when some people use certain oral care products, particularly anti-tartar toothpastes, this process can be more noticeable. The cells clump together and form visible strings. It is typically painless and resolves within a short period of time. We recommend stopping use of the product if bothered by the peeling or if irritation develops. Talk with a dentist or other health care provider if the symptoms do not go away or get worse. They are the best source of information about dental and medical health. If you’d like to tell us more and choose to stop using the paste, bring it with you to the phone for additional help. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST. Our number is 1 (800) 492-7378.

We're sorry to hear that you're having troubles finding your favorite Crest. Please give us a call at (800) 492-7378, and we'd be happy to help.

We're sorry to hear you feel this way. Your feedback means a lot to us, so we'll be sure to share your thoughts with the rest of our team.

We know how important it is to have a full tube of toothpaste, and are happy to help. Please know, our products are thoroughly evaluated to ensure they reach you in top condition. Your toothpaste may seem to not be full due to air pockets, but we can assure you that our tubes are filled by weight to make certain our consumers receive the full amount of toothpaste. The main reason for these air pockets is that the toothpaste is filled into the tube via the crimped end, which needs to be sealed afterwards. The airspace ensures that the product is not in contact with the crimp during the sealing process. There is no air pressed into the tube intentionally. So that we can help you further, please give us a call at (800) 492-7378.

We're sorry to hear you feel this way. The product might seem not full due to air pockets, but we can assure you that our containers are filled by weight to make certain our customers receive the full amount of product. The main reason for the air pockets is that the product is filled into the tube via the open crimped end, which needs to be sealed afterwards. The airspace ensures that the product is not in contact with the crimp during this sealing process. There is no air pressed into the product intentionally. If you have questions or would like to share more, give us a call at (800) 492-7378.

We're disappointed to hear you aren't seeing the great whitening results as expect. In some cases, difficult stains may require additional treatment, so we'd be happy to help find the right fir for you. So we can best assist you, we ask that you give our team a call at (800) 492-7378.