Crest Pro-Health Advanced Multi-Protection Alcohol Free Mouthwash - Fresh Mint - 1L

We understand that the preferences of our consumers can vary, and we appreciate you sharing your experience with our Crest Pro-Health Multi-Protection Mouthwash. While we are disappointed to hear that you felt the ingredients in this version were harsh, we have many other products available that will provide the same or similar benefits for your oral care needs. If you have had any discomfort while using this mouthwash, we would recommend discontinuing the use of the product. We would love a chance to learn more about your experience with our Mouthwash so we are able to find a version that you will love, as well as gather some additional information for our Safety Team and invite you to give us a call at (800) 285-9139.

While we're happy you didn't experience any discomfort, we're sorry you're not a fan of our Crest Pro-Health Multi-Protection Mouthwash. Our products undergo strict quality checks to ensure they provide only the best results. Flavors are a personal preference, so we offer many versions of Crest mouthwash to meet the needs and preferences of our consumers. So we can learn more about your experience and help you find the best mouthwash for your needs, please give us a call at (800) 285-9139, 9 am-6 pm EST, Monday-Friday.

Mattesha, we're so sorry to hear you had this experience while using our Multi Protection and Enamel Mouthwashes, and hope you're feeling much better. You are in the best position to determine what action to take. Please know, the health and safety of our consumers is our top priority, and we have many safety checks in place to ensure our products are safe to use as directed. It sounds like you've discontinued using these rinses, whish is just what we'd recommend. So we can help you further, and learn more, please give us a call at (800) 285-9139.

Thanks for taking the time to let us know how you feel. Your feedback is very important to us, so we'll be sure to pass your thoughts along to the rest of our team. If you'd like to share more, give us a call at (800) 492-7378.

We understand how upsetting this must be, and appreciate the time you've taken to leave your review. Your report has been shared with both our Safety and Quality Assurance Teams. Certain versions of Crest Pro-Health Rinse contain cetylpyridinium chloride (CPC), an ingredient that not only helps to fight plaque and gingivitis, but also kills bacteria in the mouth. For a small percentage of people who use the product, after it kills germs in your mouth, those dead germs can collect on the tooth surface and create the appearance of brown stains -- especially in hard-to-brush areas. We want to assure you, however, that the discoloration is reversible and largely preventable. To help remove and prevent the discoloration, we recommend tartar-control/whitening toothpaste, a power toothbrush, and flossing. Any remaining stains can typically be removed with dental cleaning. Since your satisfaction means a lot to us, kindly give us a call at (800) 285-9139! Also, if you still have your bottle, please save any remaining unused mouthwash for a few weeks in case we need more information.