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Tineco GO Pet Cordless Stick Vacuum with ZeroTangle Brush Technology Seafoam Green
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$149.99 reg $299.99
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At a glance
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About this item
Highlights
- ZeroTangle Brush Head: Removes 99% of hair wrap, perfect for pet homes.
- 8X More Suction Power: 160W suction power that is 8x more powerful than GO Flex. The 500 watt motor provides enhanced power for tackling bigger messes with ease.
- iLoop Sense Technology: Automatically adjusts suction and brush speed based on detected mess, optimizing battery life for up to 40 minutes.
- Sensor Indicator: Red-to-blue indicator shows debris detection and clearance. (Blue: No debris / Pink: Less debris / Red: More debris)
- XL Dustbin: 75% larger dustbin capacity compared to the GO Flex for extended, non-stop cleaning.
- Multi-Cyclone Airflow: Maintains strong suction longer than single cyclone models.
- Cordless and Lightweight: Powerful suction for any surface—hard floors, low/high pile carpets.
- EZ-Pull Lever: Easily and cleanly empties the entire dustbin.
- Tool-Free Brush Removal: Simply turn and pull for quick maintenance.
- Handheld Mode: Convenient for spot cleaning and above-floor surfaces
- LED Brush Headlights: Illuminates hidden dirt for complete cleaning.
- Enjoy fresh air with 5-Stage filtration system: Captures up to 99.97% of dust debris as small as 0.3μm for a fresher and healthier home.
- Removable Battery: Offers flexibility for easy replacement if needed.
- Up to 40 minutes of runtime: Clean your whole home on a single charge with extended battery life, allowing thorough cleaning of all surfaces without interruption.
- Versatile Accessories: Includes a crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
- One-Touch Emptying: Mess-free dustbin emptying
Description
Introducing the Tineco GO PET, the ultimate cordless stick vacuum cleaner specifically designed for pet owners. This powerhouse pet vacuum cleaner boasts 8x more suction power than our standard models, making it perfect for removing pet hair from carpets and hardwood floors. The ZeroTangle Brush Head ensures 99% of hair wrap is eliminated, while the iLoop Smart Sensor Technology automatically adjusts suction power based on the mess detected. With up to 40 minutes of runtime, LED headlights, and an XL Dustbin with 75% more capacity, cleaning is effortless and efficient. The Tineco GO Pet Cordless Stick Vacuum easily converts to a handheld vacuum, making it versatile for multi-surface cleaning. Embrace a cleaner, allergen-free home with this exceptional vacuum cleaner appliance that tackles pet hair from carpets & hardwood floors with ease.
Dimensions (Overall): 44.05 Inches (H) x 7.87 Inches (W) x 4.92 Inches (D)
Weight: 6 Pounds
Features: Light Weight, Tangle-Free Brush Roll, Pet Hair Pick-Up, Cordless
Capacity (Volume): .7 Liter
Includes: Extension Wand, Crevice Tool, Wall Mounting Bracket, Dusting Brush, Mini Power Brush
Wattage Required: 500 Watts
Number of Speeds: 3
Bag Type: Bagless
Cleaning Path Width: 8.39 Inches
Recommended Surface Application: Carpet, Multi-Surface, Hardwood, Hard Floor
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90971324
UPC: 194846002899
Item Number (DPCI): 329-00-0048
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 11.54 inches length x 6.5 inches width x 26.61 inches height
Estimated ship weight: 11.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is there a way to adjust the vacuum height for high like carpet? Otherwise, it won’t work on my carpet, but I thought it would work on both low and high pile.
submitted by heinz - 1 year ago
A: It does not work on low pile
submitted bySarah - 10 months agoA: No. It’s terrible on rugs and carpet
submitted byAmcdon - 6 months agoA: Thank you for your question about the Tineco GO Pet Cordless Stick Vacuum. While the height isn't adjustable, the GO Pet is designed to work on both low and high-pile carpets. We recommend making multiple passes and adjusting the suction power to ensure better performance. For further assistance, contact us at support@tineco.com or 1-855-292-8864. Thank you for being a valued Tineco customer.
submitted byTineco team - 1 year agoBrand expert
Q: Is the vacuum heavy?
submitted by Brenda - 21 days ago
A: Thank you so much for choosing Tineco! The GO Pet series has a net weight of 3.2kg (approximately 7 lbs) when the tube and floor brush are connected. Please let us know if you have any further questions or concerns.
submitted byTineco team - 20 days agoBrand expertA: Thank you so much for choosing Tineco! The GO Pet series has a net weight of 3.2kg (approximately 7 lbs) when the tube and floor brush are connected. Please let us know if you have any further questions or concerns.
submitted byTineco support - 20 days agoBrand expert
Q: I'm renting and can't put holes in the wall. Can I still charge this stick vacuum and lean it on the closet wall?
submitted by EHB - 5 months ago
A: The GO PET comes with a compact and space-saving design, making them easy to store in a closet, cabinet, or any convenient location.
submitted byTineco team - 5 months agoBrand expertA: The GO PET comes with a compact and space-saving design, making them easy to store in a closet, cabinet, or any convenient location.
submitted byTineco support - 5 months agoBrand expertA: Yes. That is what I do. I find that it stands by itself when leaning against the wall.
submitted byNoxo - 17 days ago
Q: How does this vacuum do on carpet?
submitted by bridgetb - 1 year ago
A: It works well on regular wall to wall carpet. The higher suction settings tend to "eat" thinner rugs that are not fixed to the floor.
submitted byNoxo - 17 days agoA: Does not work on ruggables
submitted byErin N - 10 months agoA: Thank you for your question about the Tineco GO Pet Cordless Stick Vacuum. This vacuum performs well on carpets, especially for picking up pet hair and debris. Its powerful 160W suction is designed to handle various surfaces, including carpeted areas. For further assistance, contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 year agoBrand expert
Q: Is this to clean hair only? What if my dog pees i n the house or the carpet, can it clean that?
submitted by yanetg511 - 20 days ago
A: Thank you so much for choosing Tineco! The GO Pet series is a dry vacuum, so it is not designed to clean wet messes like pet urine. For the best results on both dry debris and wet accidents, we recommend using it together with a Tineco Floor Washer or Carpet cleaner, which are specifically designed to tackle wet and dry messes simultaneously. Please let us know if you have any further questions or concerns.
submitted byTineco support - 20 days agoBrand expertA: Thank you so much for choosing Tineco! The GO Pet series is a dry vacuum, so it is not designed to clean wet messes like pet urine. For the best results on both dry debris and wet accidents, we recommend using it together with a Tineco Floor Washer or Carpet cleaner, which are specifically designed to tackle wet and dry messes simultaneously. Please let us know if you have any further questions or concerns.
submitted byTineco team - 20 days agoBrand expert
Q: What type of replacement hepa filter does tineco A30S stick go pet series use?
submitted by Mary - 3 months ago
A: You can search for "A30S HEPA" on Tineco's official website. This HEPA is compatible with both the GO pet series and the A30S model. If you're still confused, you can contact customer service on the Tineco website.
submitted byTineco support - 3 months agoBrand expertA: You can search for "A30S HEPA" on Tineco's official website. This HEPA is compatible with both the GO pet series and the A30S model. If you're still confused, you can contact customer service on the Tineco website.
submitted byTineco team - 3 months agoBrand expert
Q: Is there an on/off switch for the roller brush?
submitted by CML - 7 months ago
A: Thank you very much for your inquiry. We would like to clarify that all of our vacuum cleaners are equipped with a single power switch, and there is no separate switch for the brush component. However, the brush part does feature a dedicated button that allows for easy removal and cleaning. We hope this response has been helpful to you. If you have any further questions or need additional assistance, please do not hesitate to let us know. We are here to help and ensure that you have all the information you need.
submitted byTineco team - 7 months agoBrand expertA: Thank you very much for your inquiry. We would like to clarify that all of our vacuum cleaners are equipped with a single power switch, and there is no separate switch for the brush component. However, the brush part does feature a dedicated button that allows for easy removal and cleaning. We hope this response has been helpful to you. If you have any further questions or need additional assistance, please do not hesitate to let us know. We are here to help and ensure that you have all the information you need.
submitted byTineco support - 7 months agoBrand expert
Q: Does this vacuum have a battery that I can take out to charge, or do I need to charge the entire vacuum?
submitted by S - 11 months ago
A: You can remove the battery and plug in the charger elsewhere.
submitted byNoxo - 17 days agoA: Dear customer, The charging method of the machine is to charge the machine directly with an adapter
submitted byTineco support - 11 months agoBrand expert
Q: Is this the tineco A 5OS or 3OS?
submitted by Lergagain - 11 months ago
A: Dear customer，The go pet series machine is the A30S machine
submitted byTineco support - 11 months agoBrand expert
Q: What is the country of origin
submitted by CaptainC - 1 year ago
A: It is imported from China.
submitted byAri - 1 year agoA: Thank you for your question about the Tineco GO Pet Cordless Stick Vacuum. Tineco is a global brand, and our products are manufactured in China. If you have further questions or need assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 year agoBrand expert
Related Categories
Guests are saying
This cordless vacuum is a game changer for pet owners, offering powerful suction and versatility for cleaning various surfaces, including carpets and hardwood floors. Its lightweight design and easy maneuverability make it perfect for tackling pet hair and debris in hard-to-reach areas. The vacuum features a long-lasting battery, a good-sized dust cup, and a convenient handheld option, making it an excellent choice for everyday cleaning tasks.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.7 out of 5 stars with 350 reviews
38% would recommend
117 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
21 November, 2025Verified purchase
Dont buy
Haven’t even had it a year and it stopped working.
5 out of 5 stars
14 November, 2025Verified purchase
(no review title)
Got a deal of the day on it. It works great!
1 reply from Tineco support team - 4 days ago
Thank you so much for your positive feedback! We’re delighted to hear that you’re happy with your purchase and that it’s working great for you. We truly appreciate you choosing our product, especially during our deal of the day promotion. Your satisfaction is our top priority, and we’re committed to continuously improving our offerings. Should you have any questions or need further assistance, please don’t hesitate to reach out to us anytime. We look forward to serving you again in the future!
1 out of 5 stars
Thumbs down graphic, would not recommend
13 November, 2025Verified purchase
Buy something else
Vacuum worked well for 6 months and broke. Customer service is miserable to deal with and take weeks. They ship one part at a time to try and fix the vacuum piece by piece. Going on 21 days and now they’re sending me a new wall adapter to charge and not a battery. Will be a week until I get that piece. Then a week for them to ship a battery next.
1 reply from Tineco support team - 4 days ago
We are truly sorry to hear about the issues you’ve encountered with your vacuum and the frustrating experience with our customer service. We understand how important it is for a product to be reliable and for customer service to be responsive and efficient. We apologize for the inconvenience and the delay in resolving your issue. Based on your description, it seems that the main problems are related to the vacuum breaking down after 6 months of use and the lengthy and inefficient process of receiving replacement parts from our customer service. We understand how this can be incredibly frustrating and disruptive to your daily routine. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. However, we acknowledge that in your case, this advice comes too late, and we should have provided a more timely and effective solution to your problem. We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand. Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
3 out of 5 stars
11 November, 2025Verified purchase
(no review title)
I wish there was direction manual ?
3 out of 5 stars
9 November, 2025Verified purchase
(no review title)
Already broken and it’s only just 6 months. The led lights on the front have stopped working, it has fluctuating power. Fairly disappointed since I don’t have the money to just buy another.
1 reply from Tineco support team - 4 days ago
We are truly sorry to hear about the issues you’ve encountered with your vacuum, especially considering its relatively short period of use. We understand how disappointing it is when a product breaks down, especially when it’s still under warranty. We apologize for any inconvenience this has caused you and we are committed to addressing your concerns and improving our products. Based on your description, it seems that the main issues are related to the vacuum’s LED lights not working and fluctuating power. We understand how important it is for a vacuum to be reliable and consistent in its performance. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you. We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand. Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 November, 2025Verified purchase
Battery doesnt hold
I bought this in June 2025. It’s October 2025 and the vacuum is completely dead, won’t charge.
1 reply from Tineco support team - 22 days ago
Thank you for reaching out to us and sharing your feedback. We’re genuinely sorry to hear that your Tineco vacuum has stopped charging. We appreciate your patience and understanding as we work through this issue with you. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it’s a new purchase. We want you to know that we take your feedback seriously and are committed to using it to improve our products and services. Based on your description, it seems that the vacuum has stopped functioning properly within a few months of purchase. We’d like to extend our apologies for the inconvenience this has caused you. We’d love to assist you further and resolve this issue. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your concerns. Once again, we apologize for the inconvenience and appreciate your patience. We value your business and hope to have the opportunity to regain your trust.
5 out of 5 stars
Thumbs up graphic, would recommend
21 October, 2025
Best vacuum <3
This is hands down the best vacuum I’ve ever owned! The suction power is incredible, and the roller really does stay hair free, even with three dogs, one cat, and a busy toddler in the house. It handles pet hair, crumbs, and everyday messes with no problem. Easy to use, lightweight, and quick to clean. Perfect for pet friendly household!
1 reply from Tineco support team - 22 days ago
Thank you for taking the time to share your wonderful feedback on our vacuum cleaner. We are thrilled to hear that it has exceeded your expectations and has become a staple in your pet-friendly household. We are particularly delighted that you appreciate the incredible suction power and the hair-free roller, which have been designed to tackle the challenges of pet hair, crumbs, and everyday messes with ease. Your satisfaction with the ease of use, lightweight design, and quick cleaning capabilities is truly rewarding to hear. Please rest assured that while we are grateful for the compliments, we are also continuously striving to improve our products. Your feedback is invaluable in this process. Thank you once again for choosing our product and for your support. We look forward to continuing to serve you with high-quality products that make your life easier.
2 out of 5 stars
Thumbs down graphic, would not recommend
12 October, 2025
Does not work on carpet
Just bought today, and will be returning tomorrow. Worked great on my hardwood floors but the second I tried only low pile carpet and just stopped working, almost like the suction was too strong for carpet. Liked the color and assembly was easy but I need one that works on both hardwood and carpet.
1 reply from Tineco support team - 1 month ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your new vacuum cleaner didn’t perform as expected on your low pile carpet. We appreciate your comments and are committed to using your feedback to improve our products and services. Based on your description, it seems that the vacuum struggled to maintain suction on low pile carpet, which is certainly not the experience we want for our customers. We understand how important versatility is when it comes to cleaning different floor types, and we’re sorry that our product did not meet your needs in this regard. We did notice that you mentioned liking the color and finding the assembly process easy, which is great to hear! To address the issue with the low pile carpet, we recommend trying the carpet brush attachment specifically designed for this type of surface. This attachment can help to improve suction and performance on carpets. Additionally, for optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues, please know that we’re here to help. We’d love to assist you further and explore other solutions that can better meet your cleaning needs. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Once again, we apologize for any inconvenience caused and thank you for your understanding. We hope to have the opportunity to restore your confidence in our brand and products.
1 out of 5 stars
Thumbs up graphic, would recommend
29 September, 2025Verified purchase
Stopped working
Stopped working:( it worked great and now won’t even keep its suction. I clear the entire debris.
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco product is not performing as expected. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is crucial in helping us improve our products and services. Based on your description, it seems that your vacuum has stopped maintaining suction after working well initially. We understand how frustrating this must be, and we’re here to help. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have already been following these steps, please disregard this advice. To further assist you, we kindly invite you to reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d be more than happy to troubleshoot the issue with you and find a suitable solution. Once again, we apologize for any inconvenience caused and appreciate your understanding. We’re committed to resolving your concerns and ensuring a positive experience with our brand.
3 out of 5 stars
Thumbs up graphic, would recommend
23 September, 2025Verified purchase
Its good
I’m not sure just yet how I feel about this vacuum, it does an amazing job picking up all the hair. But it definitely isn’t tangle free like it states. I have two large dogs, and I vacuum my floor daily. I only have hard wood floors so it’s not a big deal that it doesn’t do well on carpet, most stick vac’s don’t. But the battery life could be a lot better for the size of the machine. Just my thoughts
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your feedback with us. We’re sorry to hear that you’ve encountered some issues with your vacuum, but we appreciate your honesty as it helps us improve our products and services. We’re glad to hear that you’ve noticed the vacuum’s excellent performance in picking up hair, especially considering you have two large dogs. This is a testament to the vacuum’s suction power and effectiveness on hard wood floors. Based on your description, it seems that you’ve experienced some challenges with tangling and battery life. We apologize for any inconvenience this has caused you. Please know that we take these concerns seriously and are continuously working to enhance our products. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further and help resolve any issues you may be facing. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to ensuring you have a positive experience with our products. Thank you again for your feedback, and we hope to have the opportunity to improve your satisfaction with our vacuum.
5 out of 5 stars
Thumbs up graphic, would recommend
18 September, 2025Verified purchase
Great stick vaccum
Super light, lots of different modifications, works great on both hardwood and tile floors. Just a one-cat household but the fact that it's so light and easy to use means I vacuum more often and the house stays cleaner.
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your positive feedback about our product. We are delighted to hear that you are enjoying the lightweight design and the versatility it offers for different floor types, including hardwood and tile. It’s also great to know that the ease of use encourages you to vacuum more often, keeping your home cleaner. We truly appreciate your choice to use our product and your recognition of its benefits. Rest assured, we are continuously striving to improve our products based on customer feedback. If you have any suggestions for further enhancements, we would be more than happy to hear them. Thank you once again for your kind words and for being a valued customer. We look forward to continuing to provide you with high-quality products that meet your needs.
1 out of 5 stars
Thumbs down graphic, would not recommend
17 September, 2025Verified purchase
Dont recommend
Terrible suction on carpet, I had my other vacuum for 8 years, this one has fallen apart after just a few months. Wouldn’t recommend
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your thoughts on your recent experience with our product. We’re genuinely sorry to hear that it hasn’t met your expectations, especially considering the longevity you had with your previous vacuum. We appreciate your feedback as it helps us improve and ensure we are providing our customers with the best possible products and experience. Based on your description, it seems that the suction on the carpet is not performing as it should, and the durability of the vacuum has been less than anticipated. We understand how frustrating this must be, and we want to assure you that we take these concerns very seriously. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have been following these steps and are still experiencing issues, we are here to help. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work with you to find a solution that meets your needs. Once again, we apologize for the inconvenience and disappointment you have experienced. We value your investment in our brand and are committed to regaining your trust. We hope to have the opportunity to demonstrate our commitment to quality and customer satisfaction. Thank you for your understanding, and we look forward to assisting you.
4 out of 5 stars
Thumbs up graphic, would recommend
17 September, 2025Verified purchase
Love this
I love this vacuum! The only thing I do not like, i have a thicker rug in my kitchen and it will not go over that. It gets through my shag rug though!
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your feedback on our vacuum cleaner. We are thrilled to hear that you love it! We’re glad to know that it effectively navigates through your shag rug, delivering the cleaning performance you expect. We understand your concern about the vacuum’s performance on thicker rugs, and we sincerely apologize for any inconvenience this may have caused. Rest assured, your feedback is invaluable to us, and we will strive to improve the product’s ability to handle various rug thicknesses in the future. Thank you for choosing our product and for your continued support. We are committed to delivering exceptional quality and service, and we hope to exceed your expectations with our future innovations. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re always here to help.
1 out of 5 stars
14 September, 2025Verified purchase
Piece if crap
Great vacuum for a few weeks. Then the canister stopped latching and it doesn’t work. No suction. Wish I could return !!!
1 reply from Tineco support team - 2 months ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco vacuum after just a few weeks of use. Rest assured, your concerns are our top priority, and we’re committed to using your feedback to improve our products and services. We’re particularly disheartened to hear that the canister has stopped latching and that you’re experiencing a loss of suction. These are certainly not the standards we aim to uphold. Based on your description, it seems that there might be a fault with the canister latch or a blockage affecting the suction. To begin, we recommend the following steps: For optimal performance, please ensure that the battery is fully charged after each use. Check and clean the filter as needed, as a dirty filter can significantly impact suction power. If these steps do not resolve the issue, we would love to assist you further. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’ll do everything we can to get your vacuum back to working order. Additionally, we’re glad to hear that you found the vacuum great for the first few weeks. This indicates that our product has the potential to meet your cleaning needs, and we’re eager to restore your confidence in our brand. Once again, we apologize for any inconvenience caused. Your satisfaction is incredibly important to us, and we hope to have the opportunity to make things right.
1 out of 5 stars
Thumbs down graphic, would not recommend
10 September, 2025
Do not buy
Did not feel suction was powerful and would not work on my rugs (they are not fluffy). Will be returning.
1 reply from Tineco support team - 2 months ago
We appreciate you taking the time to share your feedback about your recent experience with our product. We’re genuinely sorry to hear that it didn’t meet your expectations, especially concerning the suction power on your rugs. Your satisfaction is incredibly important to us, and we want to assure you that we take these concerns very seriously. Feedback like yours helps us improve and ensure we are providing our customers with the best possible experience. Based on your description, it seems that the suction power was not as effective as you expected, particularly on your non-fluffy rugs. We understand how essential a vacuum’s performance is, especially when it comes to dealing with different types of flooring and rugs. To enhance the performance of your vacuum, we recommend the following tips: ensure the battery is fully charged after each use and clean the filter regularly. These steps will help maintain optimal suction and extend the usage time. If you have already been following these practices, please disregard this suggestion. We’d love to assist you further and explore how we can better meet your needs. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and committed to ensuring you have a positive experience with our products. Thank you again for your feedback and for giving us the opportunity to improve. We hope to speak with you soon and turn your experience around.
4 out of 5 stars
Thumbs up graphic, would recommend
5 September, 2025Verified purchase
Great budget friendly option
Honestly this vacuum has been great for us! We use it at least every other day and does everything I need a vacuum to do!
1 reply from Tineco support team - 3 months ago
Thank you for your wonderful feedback and for taking the time to share your experience with our vacuum. We’re thrilled to hear that it has been great for you and that it meets all your vacuuming needs, especially with such frequent use. We sincerely appreciate you choosing our product and are grateful for your continued trust in our brand. Your satisfaction is our top priority, and we’re committed to maintaining the quality and performance you’ve come to expect. If you have any questions or need assistance in the future, please don’t hesitate to reach out to our customer service team. We’re always here to help. Thank you again for being our customer.
2 out of 5 stars
Thumbs down graphic, would not recommend
28 August, 2025Verified purchase
Not what I thought it would be
I am disappointed with vacuum. I watched several review videos before buying it. I saw people vacuuming up piles of dog hair with no problems. It wasn’t super loud. I got this vacuum. It’s much louder with floor roller attachment on. When using the crevice attachments, the motor isn’t as loud but the floor attachment is ridiculously louder than the videos I watched. The sensor on the vacuum is also extremely sensitive. Vacuuming my hard floor entry way with light foot traffic sets off the red light and if I don’t pick up the vacuum from the floor, the red light will make the vacuum suction turn off. This is supposed to be the pet version where I watched a person vacuum a pile of hair with no problems. I don’t know if the description on Target’s site was wrong, but this really doesn’t seem to be the same vacuum. Also when I went to the site to register for the warranty, the site kept saying the model/serial number on the unit does not exist. Very frustrating! Would not recommend this vacuum for the purpose it says it works for…per hair.
1 reply from Tineco support team - 3 months ago
Thank you for taking the time to share your thoughts on your recent purchase. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met the high standards we strive for. Your feedback is crucial in helping us improve our products and services. We understand that you expected a quieter performance based on the videos you watched. It’s concerning to hear that the floor roller attachment is louder than anticipated, and that the sensor seems overly sensitive, especially when vacuuming light foot traffic areas. Additionally, the issue you faced with registering the warranty due to a non-existent model/serial number is indeed frustrating, and we apologize for this inconvenience. Based on your description, the main concerns seem to be the noise level of the floor roller attachment, the sensitivity of the vacuum sensor, and the difficulty in registering the warranty. We’d like to assist you in resolving these issues as swiftly as possible. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work diligently to find a solution that meets your needs. We value your business and the trust you’ve placed in our brand. We’re committed to not only addressing your current concerns but also using your feedback to enhance our products and services. We hope to have the opportunity to restore your confidence in our brand and demonstrate our commitment to excellence. Once again, we apologize for the inconvenience and frustration you’ve experienced. We look forward to resolving these issues and ensuring a more positive experience for you.
1 out of 5 stars
Thumbs down graphic, would not recommend
24 August, 2025Verified purchase
Bad purchase
This does not work on my rug or bathroom rug. No matter what setting I use it on it stops suctioning on the rugs. Very disappointing and misleading. The product says for pets and carpets.
1 reply from Tineco support team - 3 months ago
We are truly sorry to hear about your disappointing experience with our product. It’s clear that we missed the mark this time, and for that, we sincerely apologize. We value your feedback as it helps us improve and ensure we deliver the best possible cleaning experience to all our customers. Based on your description, it seems that the vacuum struggles to maintain suction on your rug and bathroom rug. We understand how crucial suction is for effective cleaning, especially when dealing with carpets and pet hair. To enhance the performance of your vacuum, we recommend the following tips: Ensure the filter is clean and free of debris. A clogged filter can significantly reduce suction power. Regularly check and clean the brush roll to prevent hair and fibers from tangling. If you haven’t already, try charging the battery to its full capacity before using the vacuum. Please remember, we stand behind the quality of our products and offer a two-year warranty for your peace of mind. If the issue persists, we’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring you have a positive experience with our product. Thank you for bringing this to our attention. We are committed to using your feedback to make necessary improvements and provide you with the cleaning solution you expect and deserve.
5 out of 5 stars
20 August, 2025
originally posted on influenster.com
You need this!!
[This review was collected as part of a promotion.] I LOVE THIS VACUUM!! I was searching for the perfect vacuum for when I moved from WV- CA. I was able to Review the Tineco cordless vacuum with the zero tangle technology and all I can say is it’s definitely worth the buy the battery life is good the color is super cute and it’s CORDLESS🙌🏼
1 out of 5 stars
Thumbs down graphic, would not recommend
16 August, 2025Verified purchase
Bad purchase
Liked the color and style
1 reply from Tineco support team - 3 months ago
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our product did not meet your expectations. We appreciate your insight as it helps us improve and ensure we are delivering the best possible product and experience to our customers. Based on your description, it seems that while you liked the color and style of the product, the overall purchase did not meet your satisfaction. We understand how important it is to have a product that not only looks good but also performs well. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring you have a positive experience with our brand and will work diligently to resolve any issues you may be facing. Once again, we apologize for any inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your confidence in our brand.