Sponsored
Tineco GO Pet Cordless Stick Vacuum with ZeroTangle Brush Technology Seafoam Green
Only at target
$149.99 reg $299.99
Sale save $150.00 (50% off)
In Stock
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At a glance
Sponsored
About this item
Highlights
- ZeroTangle Brush Head: Removes 99% of hair wrap, perfect for pet homes.
- 8X More Suction Power: 160W suction power that is 8x more powerful than GO Flex. The 500 watt motor provides enhanced power for tackling bigger messes with ease.
- iLoop Sense Technology: Automatically adjusts suction and brush speed based on detected mess, optimizing battery life for up to 40 minutes.
- Sensor Indicator: Red-to-blue indicator shows debris detection and clearance. (Blue: No debris / Pink: Less debris / Red: More debris)
- XL Dustbin: 75% larger dustbin capacity compared to the GO Flex for extended, non-stop cleaning.
- Multi-Cyclone Airflow: Maintains strong suction longer than single cyclone models.
- Cordless and Lightweight: Powerful suction for any surface—hard floors, low/high pile carpets.
- EZ-Pull Lever: Easily and cleanly empties the entire dustbin.
- Tool-Free Brush Removal: Simply turn and pull for quick maintenance.
- Handheld Mode: Convenient for spot cleaning and above-floor surfaces
- LED Brush Headlights: Illuminates hidden dirt for complete cleaning.
- Enjoy fresh air with 5-Stage filtration system: Captures up to 99.97% of dust debris as small as 0.3μm for a fresher and healthier home.
- Removable Battery: Offers flexibility for easy replacement if needed.
- Up to 40 minutes of runtime: Clean your whole home on a single charge with extended battery life, allowing thorough cleaning of all surfaces without interruption.
- Versatile Accessories: Includes a crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
- One-Touch Emptying: Mess-free dustbin emptying
Description
Introducing the Tineco GO PET, the ultimate cordless stick vacuum cleaner specifically designed for pet owners. This powerhouse pet vacuum cleaner boasts 8x more suction power than our standard models, making it perfect for removing pet hair from carpets and hardwood floors. The ZeroTangle Brush Head ensures 99% of hair wrap is eliminated, while the iLoop Smart Sensor Technology automatically adjusts suction power based on the mess detected. With up to 40 minutes of runtime, LED headlights, and an XL Dustbin with 75% more capacity, cleaning is effortless and efficient. The Tineco GO Pet Cordless Stick Vacuum easily converts to a handheld vacuum, making it versatile for multi-surface cleaning. Embrace a cleaner, allergen-free home with this exceptional vacuum cleaner appliance that tackles pet hair from carpets & hardwood floors with ease.
Dimensions (Overall): 44.05 Inches (H) x 7.87 Inches (W) x 4.92 Inches (D)
Weight: 6 Pounds
Features: Light Weight, Tangle-Free Brush Roll, Pet Hair Pick-Up, Cordless
Capacity (Volume): .7 Liter
Includes: Extension Wand, Crevice Tool, Wall Mounting Bracket, Dusting Brush, Mini Power Brush
Wattage Required: 500 Watts
Number of Speeds: 3
Bag Type: Bagless
Cleaning Path Width: 8.39 Inches
Recommended Surface Application: Carpet, Multi-Surface, Hardwood, Hard Floor
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90971324
UPC: 194846002899
Item Number (DPCI): 329-00-0048
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 11.54 inches length x 6.5 inches width x 26.61 inches height
Estimated ship weight: 11.9 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Is there a way to adjust the vacuum height for high like carpet? Otherwise, it won’t work on my carpet, but I thought it would work on both low and high pile.
submitted by heinz - 1 year ago
A: It does not work on low pile
submitted bySarah - 10 months agoA: No. It’s terrible on rugs and carpet
submitted byAmcdon - 7 months agoA: Thank you for your question about the Tineco GO Pet Cordless Stick Vacuum. While the height isn't adjustable, the GO Pet is designed to work on both low and high-pile carpets. We recommend making multiple passes and adjusting the suction power to ensure better performance. For further assistance, contact us at support@tineco.com or 1-855-292-8864. Thank you for being a valued Tineco customer.
submitted byTineco team - 1 year agoBrand expert
Q: Is the vacuum heavy?
submitted by Brenda - 2 months ago
A: Thank you so much for choosing Tineco! The GO Pet series has a net weight of 3.2kg (approximately 7 lbs) when the tube and floor brush are connected. Please let us know if you have any further questions or concerns.
submitted byTineco team - 1 month agoBrand expertA: Thank you so much for choosing Tineco! The GO Pet series has a net weight of 3.2kg (approximately 7 lbs) when the tube and floor brush are connected. Please let us know if you have any further questions or concerns.
submitted byTineco support - 1 month agoBrand expertA: The weight of this item is substantial, leading to shoulder discomfort after approximately ten minutes of use.
submitted byJK - 27 days ago
Q: I'm renting and can't put holes in the wall. Can I still charge this stick vacuum and lean it on the closet wall?
submitted by EHB - 6 months ago
A: Yes. That is what I do. I find that it stands by itself when leaning against the wall.
submitted byNoxo - 1 month agoA: The GO PET comes with a compact and space-saving design, making them easy to store in a closet, cabinet, or any convenient location.
submitted byTineco team - 6 months agoBrand expertA: The GO PET comes with a compact and space-saving design, making them easy to store in a closet, cabinet, or any convenient location.
submitted byTineco support - 6 months agoBrand expert
Q: How does this vacuum do on carpet?
submitted by bridgetb - 1 year ago
A: It works well on regular wall to wall carpet. The higher suction settings tend to "eat" thinner rugs that are not fixed to the floor.
submitted byNoxo - 1 month agoA: Does not work on ruggables
submitted byErin N - 11 months agoA: Thank you for your question about the Tineco GO Pet Cordless Stick Vacuum. This vacuum performs well on carpets, especially for picking up pet hair and debris. Its powerful 160W suction is designed to handle various surfaces, including carpeted areas. For further assistance, contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 year agoBrand expert
Q: Do you have to hold the power button ?
submitted by Jess - 20 days ago
A: Thank you so much for choosing Tineco! No, you do not need to hold the power button down. To turn the machine on, you only need to lightly touch the power button. A single press is all that is required to start the appliance. Please let us know if you have any further questions or concerns.
submitted byTineco team - 18 days agoBrand expertA: Thank you so much for choosing Tineco! No, you do not need to hold the power button down. To turn the machine on, you only need to lightly touch the power button. A single press is all that is required to start the appliance. Please let us know if you have any further questions or concerns.
submitted byTineco support - 18 days agoBrand expert
Q: Is this to clean hair only? What if my dog pees i n the house or the carpet, can it clean that?
submitted by yanetg511 - 2 months ago
A: Thank you so much for choosing Tineco! The GO Pet series is a dry vacuum, so it is not designed to clean wet messes like pet urine. For the best results on both dry debris and wet accidents, we recommend using it together with a Tineco Floor Washer or Carpet cleaner, which are specifically designed to tackle wet and dry messes simultaneously. Please let us know if you have any further questions or concerns.
submitted byTineco support - 1 month agoBrand expertA: Thank you so much for choosing Tineco! The GO Pet series is a dry vacuum, so it is not designed to clean wet messes like pet urine. For the best results on both dry debris and wet accidents, we recommend using it together with a Tineco Floor Washer or Carpet cleaner, which are specifically designed to tackle wet and dry messes simultaneously. Please let us know if you have any further questions or concerns.
submitted byTineco team - 1 month agoBrand expert
Q: What type of replacement hepa filter does tineco A30S stick go pet series use?
submitted by Mary - 4 months ago
A: You can search for "A30S HEPA" on Tineco's official website. This HEPA is compatible with both the GO pet series and the A30S model. If you're still confused, you can contact customer service on the Tineco website.
submitted byTineco support - 4 months agoBrand expertA: You can search for "A30S HEPA" on Tineco's official website. This HEPA is compatible with both the GO pet series and the A30S model. If you're still confused, you can contact customer service on the Tineco website.
submitted byTineco team - 4 months agoBrand expert
Q: Is there an on/off switch for the roller brush?
submitted by CML - 8 months ago
A: Thank you very much for your inquiry. We would like to clarify that all of our vacuum cleaners are equipped with a single power switch, and there is no separate switch for the brush component. However, the brush part does feature a dedicated button that allows for easy removal and cleaning. We hope this response has been helpful to you. If you have any further questions or need additional assistance, please do not hesitate to let us know. We are here to help and ensure that you have all the information you need.
submitted byTineco support - 8 months agoBrand expertA: Thank you very much for your inquiry. We would like to clarify that all of our vacuum cleaners are equipped with a single power switch, and there is no separate switch for the brush component. However, the brush part does feature a dedicated button that allows for easy removal and cleaning. We hope this response has been helpful to you. If you have any further questions or need additional assistance, please do not hesitate to let us know. We are here to help and ensure that you have all the information you need.
submitted byTineco team - 8 months agoBrand expert
Q: Does this vacuum have a battery that I can take out to charge, or do I need to charge the entire vacuum?
submitted by S - 11 months ago
A: You can remove the battery and plug in the charger elsewhere.
submitted byNoxo - 1 month agoA: Dear customer, The charging method of the machine is to charge the machine directly with an adapter
submitted byTineco support - 11 months agoBrand expert
Q: Is this the tineco A 5OS or 3OS?
submitted by Lergagain - 11 months ago
A: Dear customer，The go pet series machine is the A30S machine
submitted byTineco support - 11 months agoBrand expert
WARNING: California Residents.
Cancer and Reproductive Harm www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/
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Guests are saying
This cordless vacuum is a game changer for pet owners, offering powerful suction and versatility for cleaning various surfaces, including carpets and hardwood floors. Its lightweight design and easy maneuverability make it perfect for tackling pet hair and debris in hard-to-reach areas. The vacuum features a long-lasting battery, a good-sized dust cup, and a convenient handheld option, making it an excellent choice for everyday cleaning tasks.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.6 out of 5 stars with 367 reviews
37% would recommend
127 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
20 December, 2025Verified purchase
Waste of money
Worked like 2 times. Then the battery wouldn’t charge. Also the stick part kept needing cleaning and had no suction.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 December, 2025Verified purchase
Not recvinmended
Dislike doesn’t do little throw rugs dies to fast charge don’t stay
3 out of 5 stars
11 December, 2025Verified purchase
(no review title)
Works well on hardwood floors, but not on carpet. It's a little tricky to disconnect the base from the handle part for storage and it doesn't stand upright on its own, which is annoying. The one we got also has a large scuff mark along the metal tube.
1 reply from Tineco support team - 4 days ago
Thank you for taking the time to share your feedback on our product. We’re sorry to hear that you’ve encountered some issues, and we want to assure you that we take your concerns seriously. Your input is invaluable to us as we continuously strive to improve our products and services. We’re glad to hear that you’ve found our product works well on hardwood floors.Regarding the issues you’ve mentioned, based on your description, it seems that you’ve experienced challenges with the product’s performance on carpets, difficulty in disconnecting the base from the handle for storage, and the product’s inability to stand upright on its own. We’re also sorry to hear about the scuff mark along the metal tube. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will be more than happy to help you with any questions or concerns you may have. Once again, thank you for your feedback. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
1 out of 5 stars
Thumbs down graphic, would not recommend
11 December, 2025Verified purchase
(no review title)
I am in the process of returning this vacuum. It was too hard for me to switch to hand vac, it got clogged the 2nd time I used it and after I did everything suggested it would go on at all :(
1 reply from Tineco support team - 7 days ago
We appreciate you taking the time to share your feedback about your Tineco vacuum. We’re genuinely sorry to hear that you’ve encountered difficulties with the hand vac feature and that it has not met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Customer feedback is crucial in helping us improve our products and services. Based on your description, it seems that you faced challenges with transitioning to the hand vac mode, experienced clogging issues, and had trouble getting the vacuum to turn on after following recommended steps. We understand how frustrating this must be, and we apologize for any inconvenience caused. We’d love to assist you further and resolve these issues. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to providing you with a solution that meets your needs. Once again, we apologize for the inconvenience and thank you for your patience and understanding. We hope to have the opportunity to restore your confidence in our brand.
2 out of 5 stars
Thumbs down graphic, would not recommend
10 December, 2025Verified purchase
OnTrac is awful
Nice strong suction... BUT battery that came with it runs only 6 minutes. Tineco is sending me another, we'll see if it's any better. The large brush head can't vacuum a deep pile carpet. It stalls out almost immediately and the only way to get the vacuum working again is to shut it down completely. THE WORST PART WAS TARGET'S SHIPPING PARTNER "ONTRAC". I WILL NEVER BUY ANYTHING FROM TARGET AS LONG AS ONTRAC IS THE SHIPPER.
1 reply from Tineco support team - 7 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product and the shipping process did not meet your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters very seriously. Your feedback is crucial in helping us improve our products and services. We’re glad to hear that you’ve noticed the strong suction of our vacuum, as this is one of the features we pride ourselves on. However, we understand the frustration regarding the battery life and the performance of the large brush head on deep pile carpets. Based on your description, it seems that the battery runtime and the brush head’s performance on certain types of carpets are the primary concerns. We sincerely apologize for the inconvenience this has caused you. To ensure optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the use time. If you continue to experience issues with the battery or the brush head, please know that we are here to help. We’d love to assist you further and resolve these issues to your satisfaction. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to providing you with a solution that meets your needs. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. We hope to have the opportunity to restore your confidence in our brand and products.
4 out of 5 stars
Thumbs up graphic, would recommend
10 December, 2025Verified purchase
(no review title)
Well-designed little cleaner. Not as powerful as our canister vacuum, but what it lacks in power it more than makes up for in convenience and ease of use!
1 reply from Tineco support team - 4 days ago
Thank you for taking the time to share your feedback on our product. We are delighted to hear that you find our cleaner well-designed and appreciate its convenience and ease of use. We are glad that the product has been able to meet your cleaning needs effectively. Your positive comments about its design and functionality are greatly appreciated. We also understand your point about the cleaner’s power compared to a canister vacuum. Please be assured that we are continuously striving to improve our products and will take your feedback into consideration as we work towards enhancing the performance of our cleaner. Once again, thank you for choosing our product and for your valuable feedback. We are committed to providing our customers with high-quality products and exceptional service. If you have any further questions or concerns, please do not hesitate to contact us.
3 out of 5 stars
Thumbs down graphic, would not recommend
8 December, 2025Verified purchase
(no review title)
I was hoping this would be great on both hardwood floors and carpet, but unfortunately its not on carpets. Hardwood excellent. I don't have very think carpet either. I have a german shepherd thats sheds constantly and was hoping this would be great.
1 reply from Tineco support team - 11 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco vacuum hasn’t met your expectations on carpets, despite performing excellently on hardwood floors. We appreciate your patience and understanding as we work to address your concerns. Based on your description, it seems that the vacuum’s performance on carpets, particularly with pet hair from your German Shepherd, has not been up to the standard you expected. We understand how crucial it is for a vacuum to handle pet hair effectively, especially since you’ve mentioned your dog’s shedding. For optimal performance, we recommend ensuring that the vacuum is fully charged after each use and that the filter is cleaned regularly. This will help maintain the best suction and extend the vacuum’s runtime, which might improve its performance on carpets. We’d love to assist you further and explore how we can make this right for you. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a great experience with our products. Once again, we apologize for the inconvenience and thank you for your patience. We’re committed to learning from your feedback and continuously improving our products to meet your needs.
2 out of 5 stars
Thumbs down graphic, would not recommend
4 December, 2025Verified purchase
(no review title)
did not hold a charge long at all and can't stand it up, have to lean it on something.. wondering if charge is a defect on this? I love my other Tinco and it holds a charge for a long time can do my entire 3 bed home with no issues..it does have strong suction- might work for a studio or maybe one bedroom or quick clean due to charge issue.
1 reply from Tineco support team - 11 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your Tineco product did not meet the high standards you’ve come to expect from us, especially considering your positive experience with our other products. We appreciate your loyalty and want to assure you that we take your concerns seriously and are committed to continuous improvement. Based on your description, it seems that you are experiencing issues with the battery life and the stability of the machine when standing upright. We understand how frustrating this must be, and we’re here to help. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you continue to experience issues with the battery or any other aspect of the product, please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’d love to assist you further and work towards a resolution that meets your satisfaction. We’re glad to hear that you find the suction power of the machine to be strong. This is one of the features that our customers love, and we’re proud to offer a product that can handle the cleaning needs of various living spaces. Once again, we apologize for any inconvenience caused and thank you for your patience. We hope to resolve this matter to your satisfaction and regain your trust in our products.
1 out of 5 stars
4 December, 2025Verified purchase
(no review title)
Does not work on rugs or carpet
1 reply from Tineco support team - 11 days ago
Thank you for taking the time to share your thoughts on your Tineco experience. We’re genuinely sorry to hear that you’re not completely satisfied with the performance of our product on rugs and carpets. Your feedback is incredibly valuable to us, and we’re committed to using it to improve our products and services. Based on your description, it seems that the vacuum is not providing the expected suction on rugs and carpets. We understand how important it is for a vacuum to perform well on various surfaces, and we apologize for any inconvenience this may have caused. For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. These steps can significantly enhance suction and extend the usage time. If you have already been doing this and are still experiencing issues, we’d love to assist you further. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring you have a positive experience with our products, and we’re here to help with any questions or concerns you may have. Once again, we apologize for the disappointment and appreciate your understanding as we strive to enhance our products based on valuable feedback like yours. We hope to have the opportunity to restore your confidence in Tineco.
4 out of 5 stars
3 December, 2025Verified purchase
(no review title)
Seems to work pretty good. Is a bit loud but does a good clean
5 out of 5 stars
Thumbs up graphic, would recommend
2 December, 2025Verified purchase
(no review title)
I’m very happy with the power of this .
1 reply from Tineco support team - 11 days ago
Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you are very happy with the power of our product. Your satisfaction is our top priority, and it’s always encouraging to know when we get it right. We appreciate your choice to use our product and are grateful for the trust you’ve placed in us. Please be assured that we are continuously striving to improve and enhance our products to meet and exceed your expectations. If you have any further feedback or suggestions for improvement, we are always eager to listen. Your insights are invaluable to us. Thank you once again for your kind words and support.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 November, 2025Verified purchase
(no review title)
Worked great for 4 months then everything started breaking and falling apart. Terrible experience when calling customer service, they ask for an infinite list of evidence to even consider part replacements.
1 reply from Tineco support team - 19 days ago
We sincerely apologize for the frustration you’ve encountered with our product and customer service. It’s clear we missed the mark this time, and we’re truly sorry for that. We value your feedback as it helps us improve and ensure a better experience for you and other customers. Based on your description, it seems that you experienced issues with the durability of our product after four months of use, and you faced challenges when seeking assistance from our customer service team. We understand how important reliability and supportive service are to you, and we’re committed to addressing these concerns. We’d love to assist you further and resolve this matter to your satisfaction. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and committed to ensuring you have a positive experience with our brand. Thank you for bringing this to our attention. We’re on a
1 out of 5 stars
26 November, 2025Verified purchase
Not worth it
I’ve had this vacuum for about year and it’s just not great. Anything a popcorn kernel size or bigger and the vacuum just pushes it around instead of sucking it up. It absolutely does not work on rugs or carpet. If you have just dog hair on hardwood floors, this would be a good fit.
1 reply from Tineco support team - 19 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met your expectations. Your input is invaluable to us, and we’re committed to using it to improve our products and services. We understand from your description that you’ve encountered issues with the vacuum’s performance on rugs, carpets, and when dealing with debris larger than a popcorn kernel. We sincerely apologize for this inconvenience. For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maximize suction and extend the vacuum’s runtime. We’d love to assist you further and explore how we can improve your experience. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you get the most out of your product. Once again, thank you for your feedback. We’re on a continuous journey to enhance our products based on customer insights, and your input is crucial in this process. We hope to have the opportunity to restore your confidence in our brand.
2 out of 5 stars
Thumbs down graphic, would not recommend
25 November, 2025Verified purchase
Not good for ruggable
Good suction. Too much for a low pile ruggable and It would stall out the spinning brushed. Couldn't adjust it
1 reply from Tineco support team - 19 days ago
Thank you for taking the time to share your thoughts on your recent experience with our product. We’re genuinely sorry to hear that it didn’t fully meet your expectations, particularly with the suction power on low pile rugs and the issue with the spinning brush. Rest assured, your feedback is invaluable to us, and we’re committed to using it to improve our products and services. Based on your description, it seems that the suction is too strong for low pile rugs, causing the spinning brush to stall. We understand how frustrating this can be, and we apologize for any inconvenience caused. If you continue to experience issues, our customer service team is here to help. We’d love to assist you further and resolve this issue to your satisfaction. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re dedicated to providing you with a solution that meets your needs. On a positive note, we’re glad to hear that you’ve noticed the good suction power of our product. We strive to offer high-quality cleaning solutions, and it’s always encouraging to know when a customer appreciates our efforts. Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our brand. We’re here to make things right and ensure you have a positive experience with us.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 November, 2025Verified purchase
Dont buy
Haven’t even had it a year and it stopped working.
1 reply from Tineco support team - 25 days ago
We sincerely apologize for the inconvenience you’ve experienced with your Tineco product. We value your feedback as it helps us improve and ensure we’re delivering the high-quality products our customers expect and deserve. Based on your description, it seems that your vacuum has stopped working within the first year of ownership. We understand how frustrating this can be, and we’re committed to resolving your issue. We’d love to assist you further and investigate what went wrong. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will work diligently to find a solution that meets your needs. Once again, we apologize for the trouble and appreciate your patience as we work to resolve this issue. We’re committed to providing you with a product that exceeds your expectations. Thank you for your understanding.
5 out of 5 stars
14 November, 2025Verified purchase
(no review title)
Got a deal of the day on it. It works great!
1 reply from Tineco support team - 29 days ago
Thank you so much for your positive feedback! We’re delighted to hear that you’re happy with your purchase and that it’s working great for you. We truly appreciate you choosing our product, especially during our deal of the day promotion. Your satisfaction is our top priority, and we’re committed to continuously improving our offerings. Should you have any questions or need further assistance, please don’t hesitate to reach out to us anytime. We look forward to serving you again in the future!
1 out of 5 stars
Thumbs down graphic, would not recommend
13 November, 2025Verified purchase
Buy something else
Vacuum worked well for 6 months and broke. Customer service is miserable to deal with and take weeks. They ship one part at a time to try and fix the vacuum piece by piece. Going on 21 days and now they’re sending me a new wall adapter to charge and not a battery. Will be a week until I get that piece. Then a week for them to ship a battery next.
1 reply from Tineco support team - 29 days ago
We are truly sorry to hear about the issues you’ve encountered with your vacuum and the frustrating experience with our customer service. We understand how important it is for a product to be reliable and for customer service to be responsive and efficient. We apologize for the inconvenience and the delay in resolving your issue. Based on your description, it seems that the main problems are related to the vacuum breaking down after 6 months of use and the lengthy and inefficient process of receiving replacement parts from our customer service. We understand how this can be incredibly frustrating and disruptive to your daily routine. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. However, we acknowledge that in your case, this advice comes too late, and we should have provided a more timely and effective solution to your problem. We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand. Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
3 out of 5 stars
11 November, 2025Verified purchase
(no review title)
I wish there was direction manual ?
3 out of 5 stars
9 November, 2025Verified purchase
(no review title)
Already broken and it’s only just 6 months. The led lights on the front have stopped working, it has fluctuating power. Fairly disappointed since I don’t have the money to just buy another.
1 reply from Tineco support team - 29 days ago
We are truly sorry to hear about the issues you’ve encountered with your vacuum, especially considering its relatively short period of use. We understand how disappointing it is when a product breaks down, especially when it’s still under warranty. We apologize for any inconvenience this has caused you and we are committed to addressing your concerns and improving our products. Based on your description, it seems that the main issues are related to the vacuum’s LED lights not working and fluctuating power. We understand how important it is for a vacuum to be reliable and consistent in its performance. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the best suction and extend the life of your vacuum. While it’s unfortunate that you’ve encountered these issues, we’re here to help and find a solution for you. We would like to assist you further and ensure that your concerns are addressed. Please know that we offer a two-year warranty on our products, and our customer service team is always ready to help. You can reach out to us at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are committed to resolving your issues and improving your experience with our brand. Thank you for your understanding, and we hope to have the opportunity to restore your confidence in our brand.
1 out of 5 stars
Thumbs down graphic, would not recommend
1 November, 2025Verified purchase
Battery doesnt hold
I bought this in June 2025. It’s October 2025 and the vacuum is completely dead, won’t charge.
1 reply from Tineco support team - 2 months ago
Thank you for reaching out to us and sharing your feedback. We’re genuinely sorry to hear that your Tineco vacuum has stopped charging. We appreciate your patience and understanding as we work through this issue with you. We understand how frustrating it can be when a product doesn’t meet your expectations, especially when it’s a new purchase. We want you to know that we take your feedback seriously and are committed to using it to improve our products and services. Based on your description, it seems that the vacuum has stopped functioning properly within a few months of purchase. We’d like to extend our apologies for the inconvenience this has caused you. We’d love to assist you further and resolve this issue. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and will do our best to resolve your concerns. Once again, we apologize for the inconvenience and appreciate your patience. We value your business and hope to have the opportunity to regain your trust.