Sponsored
Tineco GO Flex Cordless Lightweight Stick Vacuum: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery
$99.99 sale price when purchased online
$149.99 list price
Target Online store #3991
About this item
Highlights
- Cordless Convenience: Tangle-free cleaning for quick, efficient cleanups.
- Bendable FlexTube: Effortlessly clean under furniture.
- Ultra Lightweight: Under 5 lbs. for easy maneuverability and portability.
- 40-Minute Runtime: Long battery life for multi room cleaning.
- HEPA Filtration: Captures 99.99% of allergens for a healthier home.
- Versatile Accessories: Includes crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
- LED Headlights: Illuminate hidden dirt for detailed cleaning.
- Handheld Mode: Convenient for spot cleaning and above-floor surfaces.
Description
Introducing the Tineco GO FLEX, the perfect cordless stick vacuum cleaner for those seeking versatility and convenience in their cleaning routine. Lightweight and ultra-portable at under 5 lbs., the GO FLEX is designed to tackle everyday messes with ease. Its innovative FlexTube allows you to reach high ceilings and under furniture effortlessly, while its HEPA filtration ensures a cleaner, healthier home. Ideal for both carpets and hard floors, this vacuum cleaner offers up to 40 minutes of runtime, making it great for quick and efficient cleanups. Equipped with essential accessories like a crevice tool and 2-in-1 dusting brush, and featuring LED headlights to spot hidden dirt, the Tineco GO FLEX is your go-to solution for a flexible and comprehensive cleaning experience.
Dimensions (Overall): 42.29 Inches (H) x 10.38 Inches (W) x 10.23 Inches (D)
Weight: 5.5 Pounds
Features: Light Weight, DirtLifter Brush System, Built-In Crevice Tool
Capacity (Volume): .4 Liter
Includes: Brush Cleaning Tool, Crevice Tool, Wall Mounting Bracket, Dusting Brush
Wattage Required: 125 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 9.11 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hardwood, Hard Floor
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90895852
UPC: 194846002868
Item Number (DPCI): 329-00-0047
Origin: Imported
WARNING: California Residents.
Cancer and Reproductive Harm www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 12.52 inches length x 5.26 inches width x 30.16 inches height
Estimated ship weight: 9.81 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: United States Minor Outlying Islands, American Samoa (see also separate entry under AS), Puerto Rico (see also separate entry under PR), Northern Mariana Islands, Virgin Islands, U.S., APO/FPO, Guam (see also separate entry under GU)
This item ships in its original packaging, revealing what’s inside. ·Details
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does it stand up by itself. Really need to put that in description. That probably means it doesn't. Right.
submitted by B - 3 months ago
A: It does. I just don't store it that way as I don't want someone to knock it over since it is top heavy.
submitted byLaLa - 3 months agoA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the vacuum can stand on its own, we recommend using the included wall-mounted dock for proper storage and stability. For more information, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco support - 3 months agoBrand expertA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the unit can stand on its own, we recommend using the wall-mounted dock for safe and secure storage. This helps maintain the vacuum's stability and longevity. For more assistance, please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 3 months agoBrand expert
Q: Does it stand up on its own
submitted by Brat - 4 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The GO Flex model does stand up on its own, but care should be taken to avoid it falling over and it is not intended to stand on its own for long term storage. However, it comes with a wall-mounted dock for longer storage. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 4 months agoBrand expert
Q: Does just the battery come off for easy charging?? I have 2 now & very easy to charge battery-not interested in hanging this on the wall
submitted by Curious mom - 5 months ago
A: No the charger is in the handle
submitted byTheresa - 4 months agoA: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The battery is removable but needs to be charged in the machine. However, you don't need to use a wall mount to charge it, as there is a place to plug in the charger directly into the handle. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco support - 4 months agoBrand expert
Q: Can the tineco vacuum be used on carpet ?
submitted by Monster - 2 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. Yes, the GO Flex is designed to work on both hard floors and carpets, providing efficient cleaning across multiple surfaces. For best results, make several passes at different angles. If you need more assistance, contact us at support@tineco.com or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 month agoBrand expert
Q: Does it work well for long heavy pet hair? We have a dog that sheds a lot of fur.
submitted by KL - 2 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While it works well for general cleaning, we recommend the Tineco GO Pet Cordless Smart Stick Vacuum for heavy pet hair. It features a Zero Tangle Brush Head that prevents hair from wrapping around the roller. For help, contact us at support@tineco.com or 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 month agoBrand expert
Q: Is the HEPA filter reusable or do you have tom periodically replace it?
submitted by Gasman629 - 2 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The HEPA filter is reusable, but we recommend cleaning it regularly for optimal performance. Over time, you may need to replace it depending on usage. For more details or assistance, contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 month agoBrand expert
Q: What kind of roller brush does it have
submitted by Richie rbillitt - 2 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. This model uses a standard vacuum brush roller with bristles, ideal for picking up debris on a variety of surfaces. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 1 month agoBrand expert
Q: does this work for pet hair because I have 3 cats
submitted by Ramona - 2 months ago
A: Yes we have an indoor cat and I use this every morning all over thr house. It picks up her cat hair as well as liter that she tracks.
submitted bysmstew - 2 months ago
Q: Is there a hook or extra part to attatch the extra accesories somewhere when not in use? All of our previous vacuum cleaners had one.
submitted by Irene - 4 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. The GO Flex does not come with a specific hook or part to attach extra accessories when not in use. However, we recommend using a wall-mounted organizer or storage caddy to keep your accessories handy. For further assistance, please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 4 months agoBrand expert
Q: How do you change the battery?
submitted by Curious - 4 months ago
A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. To change the battery, locate the battery release button on the underside of the handle. Press the button and slide out the old battery, then insert the new battery until it clicks into place. For further assistance, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.
submitted byTineco team - 4 months agoBrand expert
More to consider
Guests also viewed
Discover more options
Summary of reviews
The Tineco Go Flex cordless vacuum is a lightweight and versatile cleaning tool that excels in maneuverability and suction power for its size. Guests appreciate its ability to reach tight spaces and under furniture, making it ideal for quick cleanups. The vacuum features a long battery life, LED headlights for visibility, and a detachable dustbin for easy maintenance. While some users noted issues with suction over time, many found it effective for daily use, especially in homes with pets.
Generated by AI from the text of recent reviews (includes 36 incentivized reviews)
3.8 out of 5 stars with 147 reviews
53% would recommend
62 recommendations
Not much of a vacuum
3 out of 5 stars
Thumbs down graphic, would not recommend
EmmaLee - 4 days ago, Verified purchaser
I’m not sure what I expected, honestly. I guess I expected too much. There isn’t much power to this vacuum. On ceramic tile, it would not even suck up powdered sugar in the grout. So I took it apart and tried to suck it up through the handle and it still did nothing. It doesn’t suck up a leaf. I do like how it’s lightweight. It will be alright for daily household maintenance. But don’t expect too terribly much of it, especially if you bake worth powdered sugar a lot.
Hooly
2 out of 5 stars
Thumbs down graphic, would not recommend
Sierra a - 4 days ago, Verified purchaser
Do not recommend if you have kids or animals. This thing gets clogged like nothing I’ve ever seen before. It also needs to be emptied sometimes x2 during a good vacuuming of out 800 sqft house.
Do not buy
1 out of 5 stars
Thumbs down graphic, would not recommend
Adreana - 4 days ago, Verified purchaser
The vacuum doesn’t pick anything up at all. I have made sure the filter is clean, the dirt holder, and everywhere else I can get to without taking screws out. I wouldn’t recommend buying this at all.
Waste of money
1 out of 5 stars
Thumbs down graphic, would not recommend
Anonymous - 4 days ago, Verified purchaser
Dont buy it. It’s horrible doesn’t pick up good waste of money
Don't buy !!
2 out of 5 stars
Thumbs down graphic, would not recommend
Mar - 16 days ago, Verified purchaser
Worst stick vacuum in the history of vacuum. Low, very low suction, battery life is next to nothing.. if you have pets, please don't buy this vacuum, if you want it for a quick clean up, please don't buy this vacuum. My return window expired, now I'm gonna have to deal with Tineco.
1 reply from Tineco support team - 15 days ago
Dear Valued Customer, Thank you for sharing your feedback with us. We are sorry to hear that our vacuum did not meet your expectations, especially regarding suction power and battery life. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum's suction is insufficient and the battery life is not lasting as expected, which can be particularly challenging for pet owners and those looking for quick clean-ups. We apologize for any frustration and inconvenience this has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further and address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to provide the support you need and explore possible solutions. Thank you for your understanding and patience. We hope to have the opportunity to resolve your concerns and improve your experience with our product. Best regards, Tineco Customer Service Team
Not recommended
2 out of 5 stars
Thumbs down graphic, would not recommend
Penny - 17 days ago, Verified purchaser
Worked well for about 3 months, then suction deteriorated. The rotating brush clogged so would no longer rotate and there was no easy way to take it apart to unclog it. Will never buy Tineco again.
1 reply from Tineco support team - 15 days ago
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We're pleased to hear that our product worked well for you initially. However, we apologize for the issues you've encountered with the suction and the rotating brush after three months of use. Your feedback is crucial, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the suction deteriorated over time and the rotating brush became clogged, with no easy way to disassemble it for cleaning. We understand how frustrating this must be and are sorry for any inconvenience this has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regularly checking and cleaning the brush can help maintain its functionality. We’d love to assist you further and address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to provide the support you need and explore possible solutions. Thank you for your understanding and patience. We hope to have the opportunity to resolve your concerns and restore your confidence in our brand. Best regards, Tineco Customer Service Team
Lost suction
1 out of 5 stars
Thumbs down graphic, would not recommend
thepinkcrow - 22 days ago, Verified purchaser
Horrible purchase. It worked nicely the first few times. Now it has lost suction power. It won’t pick anything up. Drops crumbs and dirt after turning off. Do not buy!!’
1 reply from Tineco team team - 22 days ago
We’re sorry to hear about your experience with the GO Flex Cordless Stick Vacuum. Loss of suction is frustrating, and we’d like to help. Please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST) so we can troubleshoot or assist under our 2-Year Limited Warranty. For best performance, check the intake area for blockages, charge after each use, and regularly clean the filter. Thank you for being a valued Tineco customer.
Dislike
1 out of 5 stars
Thumbs down graphic, would not recommend
Revieweditagain - 1 month ago, Verified purchaser
Suction stops working after a few weeks. Doesn’t work ever well after a while
1 reply from Tineco support team - 1 month ago
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We are sorry to hear that you are experiencing issues with the suction power of your product. Your feedback is important to us, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the suction stops working after a few weeks, and the product does not perform well over time. We understand how frustrating this can be and apologize for any inconvenience this has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have already tried these steps and are still experiencing issues, we would like to help resolve this for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to address your concerns and explore potential solutions to improve your experience with our product. Thank you for your understanding and patience. We hope to have the opportunity to resolve these issues for you and restore your confidence in our products. Best regards, Tineco Customer Service Team
It does what i need it to do
4 out of 5 stars
Thumbs up graphic, would recommend
Burts Bees Hydra Balm - 1 month ago
I like that it does clean carpet and wood floors. Dislike it will clog without frequent cleaning. Overall it’s ok.
1 reply from Tineco support team - 13 days ago
Thank you for taking the time to share your feedback and for choosing our product! We're glad to hear that you appreciate its ability to clean both carpet and wood floors. We understand your concern about it clogging without frequent cleaning, and we apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we're committed to improving our product to better meet your needs. If you have any additional suggestions, please feel free to share them. Thank you for your support!
Broke in five minutes
1 out of 5 stars
kenziev12 - 1 month ago
originally posted on influenster.com
[This review was collected as part of a promotion.] Within five minutes of use, this vacuum stopped sucking anything up. I troubleshot it using the instructions but it has never started working again. Before it stopped working, the suction was mediocre, and it was pretty loud. I think mine might have been a lemon from the start
Gets into tight places
3 out of 5 stars
nicolej343 - 1 month ago
originally posted on influenster.com
[This review was collected as part of a promotion.] I have been using this vacuum for a couple of months now. The battery like is just ok. I do like that I can get into hard places to clean with the maneuverability. The suction power is decent, but definitely not the best on carpet.
It leaves no dirt behind and is easy to use.
5 out of 5 stars
kelliet11 - 1 month ago
originally posted on influenster.com
[This review was collected as part of a promotion.] This vacuum is very light and easy to use. I don't have any complaints and I've been using it for over a month. It's quiet and it doesn't leave any dirt behind. It it easy to dump and holds a lot in the compartment. I only charge it once a week.
Crappy product
1 out of 5 stars
Thumbs down graphic, would not recommend
Vaccum - 1 month ago, Verified purchaser
Dislike very much nothing but issues clogs when using the longer attachment. Will NEVER buy this again!
1 reply from Tineco support team - 1 month ago
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you've experienced with our product. Your feedback is extremely important to us, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that you are encountering frequent clogs when using the longer attachment, which has understandably led to a disappointing experience. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you've already tried these steps and are still experiencing issues, we would like to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is ready to address your concerns and explore potential solutions. Thank you for your understanding and patience. We hope to have the opportunity to resolve this issue for you and enhance your experience with our product. Best regards, Tineco Customer Service Team
If you have pets this vacuum is not for you
1 out of 5 stars
Thumbs down graphic, would not recommend
Cait - 2 months ago, Verified purchaser
Does not work well with pet hair, the roller clogs instantly and I have light vacuuming after my roomba runs every day anyway. I have only used 2 times now and it seems like it has lost all suction and is clogged. I cleaned it out well after the first use and it still is not strong
1 reply from Tineco support team - 1 month ago
Dear Valued Customer, Thank you for sharing your experience with us. We appreciate that you have taken the time to highlight the issues you've encountered with our product. We apologize for the inconvenience you've faced with its performance, particularly in handling pet hair. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum roller clogs quickly with pet hair, and despite cleaning it after the first use, the suction power has diminished significantly. We’d love to assist you further and explore possible solutions to address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help and provide you with a satisfactory resolution. Thank you for your understanding and patience. Best regards, Tineco Customer Service Team
Horrible product
1 out of 5 stars
Thumbs down graphic, would not recommend
JMBull - 2 months ago, Verified purchaser
Useless especially if you have pets. Do not waste your time or money on this. I wish I could return it but it’s too late.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for sharing your feedback with us. We are sorry to hear that our product did not meet your expectations. Your feedback is important, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum is not effectively handling pet hair and debris, which is understandably frustrating. We apologize for any inconvenience this has caused and regret that you are unable to return the product at this time. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We are here to help find a solution that works for you. Thank you for your understanding and patience. Best regards, Tineco Customer Service Team
Useless
1 out of 5 stars
Thumbs down graphic, would not recommend
CD - 2 months ago, Verified purchaser
Suction is terrible. This product should be taken down immediately. You’ll only end up returning it.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your feedback with us. We are sorry to hear that you are experiencing issues with the suction power of our product. Your feedback is crucial, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the suction performance did not meet your expectations, leading to dissatisfaction and the potential need for a return. We understand how this can be frustrating, and we apologize for any inconvenience this has caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We appreciate your feedback and hope to address your concerns promptly. Best regards, Tineco Customer Service Team
Close
1 out of 5 stars
Thumbs down graphic, would not recommend
ELT - 2 months ago, Verified purchaser
Initially did like this vacuum for a small, low traffic office with laminate flooring. But it stopped working (purchased 3 months ago). Shows that it’s charging, but when unplugged, doesn’t turn on. Difficulty getting support/trouble shooting from the company.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for sharing your experience with us. We are glad to hear that you initially liked the vacuum for your small, low-traffic office with laminate flooring. However, we are truly sorry to learn about the issues you've encountered recently. Your feedback is important to us, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that your vacuum, purchased three months ago, is showing that it’s charging but doesn’t turn on once unplugged. Additionally, you’ve experienced difficulty in obtaining support or troubleshooting assistance from our company. We understand how frustrating this situation must be, and we apologize for any inconvenience caused. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, given the persistent issues you've described, further assistance is necessary. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We appreciate your patience and understanding, and we are dedicated to resolving your issue as soon as possible. Best regards, Tineco Customer Service Team
Useless
1 out of 5 stars
Thumbs down graphic, would not recommend
Mfel - 2 months ago, Verified purchaser
This is a verrry cheap plastic vacuum that doesn’t have any suction power, and doesn’t hold a charge- useless!
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you have experienced with our product. Your feedback is crucial, and we are committed to using it to continuously improve our products and services. Based on your description, it seems that the vacuum did not meet your expectations in terms of build quality, suction power, and battery life. We understand how important these factors are in ensuring a satisfying user experience. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. However, we understand that your experience may require further assistance. We’d love to assist you further and address your concerns. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Thank you for your patience and understanding. We are dedicated to providing high-quality products and services to all our customers and hope to resolve your issues as soon as possible. Best regards, Tineco Customer Service Team
Not worth the money
1 out of 5 stars
Thumbs down graphic, would not recommend
Momster98 - 2 months ago, Verified purchaser
This is the worst vacuum I have ever purchased. It has minimal suction and clogs every time I use it. I sweep every day, only cat hair and typical dust and dirt. It clogs with the smallest bit of cat hair, just pushes it into a pile and leaves a trail of dirt instead of picking it up. I’ve went back to a broom and dustpan.
1 reply from Tineco support team - 2 months ago
Dear Valued Customer, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and frustration you have encountered with our vacuum. Please know that we take your feedback seriously and are committed to using it to improve our products and services. Based on your description, it seems that the vacuum is not providing sufficient suction and is clogging frequently, especially with cat hair and typical household dust and dirt. We understand how disappointing this can be, especially when it disrupts your cleaning routine. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, regularly checking and clearing any blockages in the brush or hose can help maintain performance. We’d love to assist you further and find a resolution to these issues. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Thank you for your understanding and patience. We are dedicated to providing high-quality products and services to all our customers and hope to resolve your issues as soon as possible. Best regards, Tineco Customer Service Team
Vacuum
5 out of 5 stars
Thumbs up graphic, would recommend
Vacuum - 2 months ago, Verified purchaser
I love it !!!!!!!!!!!!
1 reply from Tineco support team - 2 months ago
Thank you so much for your enthusiastic review! We're thrilled to hear that you love our product. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything more we can do to enhance your experience or if you have any suggestions for improvement, please feel free to let us know. We truly appreciate your support and look forward to serving you even better in the future!