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Tineco GO Flex Cordless Lightweight Stick Vacuum Gray: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery - 2 of 4Tineco GO Flex Cordless Lightweight Stick Vacuum Gray: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery - 3 of 4Tineco GO Flex Cordless Lightweight Stick Vacuum Gray: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery - 4 of 4
Tineco GO Flex Cordless Lightweight Stick Vacuum Gray: HEPA Filter, Multi-Surface, Bagless, 2 Speeds, Lithium Ion Battery - 1 of 4

$129.99 reg $179.99
Sale save $50.00 (28% off)

In Stock

Eligible for registries and wish lists

At a glance

About this item

Highlights

  • Cordless Convenience: Tangle-free cleaning for quick, efficient cleanups.
  • Bendable FlexTube: Effortlessly clean under furniture.
  • Ultra Lightweight: Under 5 lbs. for easy maneuverability and portability.
  • 40-Minute Runtime: Long battery life for multi-room cleaning.
  • HEPA Filtration: Captures 99.99% of allergens for a healthier home.
  • Versatile Accessories: Includes crevice tool and 2-in-1 dusting brush for multi-surface cleaning.
  • LED Headlights: Illuminates hidden dirt for detailed cleaning.
  • Handheld Mode: Tineco GO FLEX is convenient for spot cleaning and above-floor surfaces.

Description

Introducing the Tineco GO FLEX, the perfect cordless stick vacuum cleaner for those seeking versatility and convenience in their cleaning routine. Lightweight and ultra-portable at under 5 lbs., the Tineco GO FLEX is designed to tackle everyday messes with ease. The lightweight stick vacuum's innovative FlexTube allows you to reach high ceilings and under furniture effortlessly, while its HEPA filtration ensures a cleaner, healthier home. Ideal for both carpets and hard floors, the Tineco GO FLEX cordless lightweight stick vacuum cleaner offers up to 40 minutes of runtime, making it great for quick and efficient cleanups. Equipped with essential accessories like a crevice tool and 2-in-1 dusting brush, and featuring LED headlights to spot hidden dirt, the Tineco GO FLEX is your go-to solution for a flexible and comprehensive cleaning experience.
Dimensions (Overall): 42.29 Inches (H) x 10.38 Inches (W) x 10.23 Inches (D)
Weight: 5.5 Pounds
Features: Light Weight, DirtLifter Brush System, Built-In Crevice Tool
Capacity (Volume): .4 Liter
Includes: Brush Cleaning Tool, Crevice Tool, Wall Mounting Bracket, Dusting Brush
Wattage Required: 125 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 9.11 Inches
Recommended Surface Application: Carpet, Multi-Surface, Hardwood, Hard Floor
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion
Warranty: 2 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 90895852
UPC: 194846002868
Item Number (DPCI): 329-00-0047
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 12.99 inches length x 5.28 inches width x 30.16 inches height
Estimated ship weight: 9.81 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO, Alaska, Hawaii
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Does it stand up by itself. Really need to put that in description. That probably means it doesn't. Right.

submitted by B - 1 year ago
  • A: It does. I just don't store it that way as I don't want someone to knock it over since it is top heavy.

    submitted byLaLa - 1 year ago
  • A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the unit can stand on its own, we recommend using the wall-mounted dock for safe and secure storage. This helps maintain the vacuum's stability and longevity. For more assistance, please contact us at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.

    submitted byTineco team - 1 year ago
    Brand expert
  • A: Thank you for your question about the Tineco GO Flex Cordless Stick Vacuum. While the vacuum can stand on its own, we recommend using the included wall-mounted dock for proper storage and stability. For more information, please contact us via email at support@tineco.com, chat through our website, or call 1-855-292-8864 (Mon-Fri, 8 AM - 8 PM CST). Thank you for being a valued Tineco customer.

    submitted byTineco support - 1 year ago
    Brand expert

Q: Red light keeps blinking and vacuum doesn't work. Can you help me troubleshoot? Thank you

submitted by 1shopaholicgirl - 1 month ago
  • A: Hi. Thank you for contacting Tineco. We are sorry for any inconvenience that issue may cause you. To help you better, please contact us at support@tineco.com, where our professional customer service team will respond to your email within 24 hours. We appreciate your cooperation.

    submitted byTineco team - 1 month ago
    Brand expert
  • A: Hi. Thank you for contacting Tineco. We are sorry for any inconvenience that issue may cause you. To help you better, please contact us at support@tineco.com, where our professional customer service team will respond to your email within 24 hours. We appreciate your cooperation.

    submitted byTineco support - 1 month ago
    Brand expert

Q: I need to get rid of new carpet smell that needs to be eliminated with hepa filter. Is this strong enough to do that?

submitted by Jody - 2 months ago
  • A: Thank you so much for choosing Tineco! Yes, the Tineco GO Flex is equipped with a HEPA filter. You should try using it for a thorough vacuum and regular cleaning. Please let us know if you have any further questions or concerns.

    submitted byTineco support - 2 months ago
    Brand expert
  • A: Thank you so much for choosing Tineco! Yes, the Tineco GO Flex is equipped with a HEPA filter. You should try using it for a thorough vacuum and regular cleaning. Please let us know if you have any further questions or concerns.

    submitted byTineco team - 2 months ago
    Brand expert

Q: Is this safe for real hardwood floors? I don't want to scratch the floors with this vacuum

submitted by Tracy M - 4 months ago
  • A: Please rest assured that this model is suitable for most hard and smooth floors, whether it is solid wood flooring, laminate flooring, SPC flooring, or ceramic tile and marble, it can handle it easily.

    submitted byTineco support - 4 months ago
    Brand expert
  • A: Please rest assured that this model is suitable for most hard and smooth floors, whether it is solid wood flooring, laminate flooring, SPC flooring, or ceramic tile and marble, it can handle it easily.

    submitted byTineco team - 4 months ago
    Brand expert

Q: Pet hair on hard wood floors?

submitted by Denne G - 5 months ago
  • A: Thank you for choosing Tineco! We know that pets bring so much joy to our lives, but we also understand that shedding hair can present some cleaning challenges. To help you achieve the best cleaning results and extend the lifespan of your vacuum cleaner, we recommend that you quickly remove any loose pet hair from high-traffic areas with a broom, rubber brush, or damp cloth before using your vacuum cleaner. Then, you can clean as usual. The benefits of this approach: More thorough cleaning: Removing most of the hair first allows the vacuum to focus on picking up finer dust, dander, and stubborn dirt, resulting in a cleaner outcome. Protecting your vacuum: Large amounts of pet hair can easily clog the brushroll, hose, and filter of your vacuum. By pre-cleaning the hair, you reduce the amount of hair the vacuum needs to handle, maintaining suction power. This also extends the lifespan of the filter and reduces the frequency of maintenance and replacement of parts. Thank you for your support. If you have any questions or need assistance, please feel free to contact us.

    submitted byTineco team - 5 months ago
    Brand expert
  • A: Thank you for choosing Tineco! We know that pets bring so much joy to our lives, but we also understand that shedding hair can present some cleaning challenges. To help you achieve the best cleaning results and extend the lifespan of your vacuum cleaner, we recommend that you quickly remove any loose pet hair from high-traffic areas with a broom, rubber brush, or damp cloth before using your vacuum cleaner. Then, you can clean as usual. The benefits of this approach: More thorough cleaning: Removing most of the hair first allows the vacuum to focus on picking up finer dust, dander, and stubborn dirt, resulting in a cleaner outcome. Protecting your vacuum: Large amounts of pet hair can easily clog the brushroll, hose, and filter of your vacuum. By pre-cleaning the hair, you reduce the amount of hair the vacuum needs to handle, maintaining suction power. This also extends the lifespan of the filter and reduces the frequency of maintenance and replacement of parts. Thank you for your support. If you have any questions or need assistance, please feel free to contact us.

    submitted byTineco support - 5 months ago
    Brand expert

Q: Is this model good for pet hair?

submitted by Shopper - 6 months ago
  • A: While this model can also handle pet hair, we recommend considering the Go Pet line of vacuum cleaners.

    submitted byTineco support - 6 months ago
    Brand expert
  • A: While this model can also handle pet hair, we recommend considering the Go Pet line of vacuum cleaners.

    submitted byTineco team - 6 months ago
    Brand expert

Q: Where do you place the adapter to charge

submitted by nappy455 - 7 months ago
  • A: Hi. Thank you for choosing Tineco. Place the main body on the dock, connect the charging cord to the battery and plug it into the wall outlet. The blinking blue battery indicator signifies that it is charging properly. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco support - 7 months ago
    Brand expert
  • A: Hi. Thank you for choosing Tineco. Place the main body on the dock, connect the charging cord to the battery and plug it into the wall outlet. The blinking blue battery indicator signifies that it is charging properly. Should you have any other inquiries, please feel free to contact us. Have a nice day.

    submitted byTineco team - 7 months ago
    Brand expert

Q: At what degree angle does Flex stick bend?

submitted by BJ - 8 months ago
  • A: Thank you for reaching out with your question about the GO FLEx Flex Stick. Regarding the bending capability, the Flex Stick can bend up to 180 degrees. We hope this information helps! If you have any other questions about the GO FLEx or its accessories, please don’t hesitate to ask.

    submitted byTineco support - 8 months ago
    Brand expert
  • A: Thank you for reaching out with your question about the GO FLEx Flex Stick. Regarding the bending capability, the Flex Stick can bend up to 180 degrees. We hope this information helps! If you have any other questions about the GO FLEx or its accessories, please don’t hesitate to ask.

    submitted byTineco team - 8 months ago
    Brand expert

Q: Rechargeable items eventually don't keep a charge. Can the battery be replaced and if so, what type of battery is required.

submitted by New to battery appliances - 9 months ago
  • A: We are sorry to hear that you have encountered a problem with your machine. Regarding the charging problem of GO Flex and whether the battery can be replaced, we recommend that you contact our Tineco after-sales service team at support@tineco.com. Our staff will provide you with professional troubleshooting solutions. After confirming the problem, we will provide you with a solution. Thank you for your understanding and we look forward to providing you with further assistance.

    submitted byTineco support - 9 months ago
    Brand expert
  • A: We are sorry to hear that you have encountered a problem with your machine. Regarding the charging problem of GO Flex and whether the battery can be replaced, we recommend that you contact our Tineco after-sales service team at support@tineco.com. Our staff will provide you with professional troubleshooting solutions. After confirming the problem, we will provide you with a solution. Thank you for your understanding and we look forward to providing you with further assistance.

    submitted byTineco team - 9 months ago
    Brand expert

Q: I am flummoxed to find that when wall-mounted, the GO Flex sticks out so far from the wall, eating up space. Is there any option to make it more flush to the wall?

submitted by LyndiLu - 11 months ago
  • A: Maybe try the command wall mounts they have that can be used for brooms?

    submitted byRandomShopper063 - 11 months ago
  • A: Apologies, the distance of the wall mount is fixed and cannot be adjusted to be closer to the wall. We apologize for any inconvenience caused.

    submitted byTineco team - 11 months ago
    Brand expert
WARNING: California Residents.
Cancer and Reproductive Harm www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/

Additional product information and recommendations

3.3 out of 5 stars with 453 reviews
28% would recommend
167 recommendations
1 out of 5 stars
27 January, 2026Verified purchase

(no review title)

Doesn’t suck! It’s terrible! I’ve had the nicer Tinecos and wanted another cheaper option but this is just garbage.
1 reply from Tineco support team - 10 days ago
We are truly sorry to hear that your experience with our product did not meet your expectations. We appreciate your past loyalty to Tineco and understand how disappointing it can be when a new model falls short. We are committed to taking your feedback seriously and will use it to continuously improve our products and services. Based on your description, you are finding that the suction power of this unit is insufficient and that the quality does not meet the standard you expected, especially compared to our higher-end models. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we want to make sure you get the best performance out of your device. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
Aspen
1 guest found this review helpful. Did you?
1 out of 5 stars
27 January, 2026Verified purchase

Junk

Literally doesn’t suck. It has one job and it’s really bad at it.
1 reply from Tineco support team - 10 days ago
We sincerely apologize for the disappointment and frustration caused by your experience. We understand that the primary function of our appliance is to provide excellent cleaning performance, and we are sorry to hear that it has failed to meet this basic expectation. We are committed to taking your feedback seriously and will use it to continuously improve our products and services. Based on your description, the unit is not providing any suction power, rendering it unable to perform its intended job effectively. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we want to help resolve this issue for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Targetshopper
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
24 January, 2026Verified purchase

Do not buy

I am not a stranger to stick vacuums. This is a terrible design. The power adjuster is right above the spot on the back handle so it will be hit inadvertently when in use . The on off switch is a flimsy plastic lever rhat juts out an will break. The worst crime is that it's a terrible vacuum. It has too little power to really function as a vacuum and will clog on a whim and struggles to suck up much more than hair. I I cannot see how the passed any sort of QA product testing . It fails at its most basic functions.
1 reply from Tineco support team - 10 days ago
We are sincerely sorry to hear that your experience with our product has been so disappointing. We understand that you are experienced with stick vacuums and have high standards, and we apologize that our design and performance fell short. We promise to take your feedback seriously as we work to continuously improve our products and services. Based on your description, you are unhappy with the design placement of the controls, specifically the power adjuster and the flimsy on/off switch. Additionally, you are experiencing weak suction, frequent clogging, and an overall inability to perform basic vacuuming functions effectively. We offer a two-year warranty on our machines, and we are committed to addressing the issues you are facing. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
Richard
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
23 January, 2026

lasts less than 6 months

literally do not buy this, it works pretty well for the first few months but once you turn the vacuum off everything falls out of the suction🙃
1 reply from Tineco support team - 10 days ago
We appreciate your feedback and are glad to hear that the vacuum worked pretty well for you initially. However, we sincerely apologize for the issue you encountered with debris falling out after turning the unit off. We understand how frustrating this is, and we promise to take your feedback seriously to continuously improve our products and services. Based on your description, the vacuum performed well for the first few months, but you are now experiencing an issue where debris falls out of the suction port immediately after the machine is turned off. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we want to help resolve this issue for you. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST).
j
2 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026Verified purchase

Nope

This vacuum is actually useless, which was surprising to me because I love their vacmops. It doesn’t work hardly at all on carpet and the stuff that gets tangled in the brush is insane. When I finish vacuuming it just spits half of what I vacuumed up out on the floor. If I could give 0 stars I would. I am returning.
1 reply from Tineco support team - 15 days ago
We are truly sorry to hear that your experience with our vacuum has been disappointing. We appreciate your kind words about our vacmops and are glad to know you enjoy that aspect of our product line. However, we apologize that this vacuum did not meet your expectations, and we promise to take your feedback seriously to continuously improve our products and services. Based on your description, you are experiencing issues with poor performance on carpet, excessive hair and debris tangling in the brush, and the vacuum spitting debris back onto the floor. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. Additionally, checking the brush roller regularly to remove any tangled hair or debris can help maintain the vacuum’s pickup efficiency. We’d love to assist you further. Our machines come with a two-year warranty, and we want to help resolve this for you. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
Jami
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
20 January, 2026

DO NOT BUY!!

Don’t waste your money. I used this once and I’m taking it back. A handheld Dustbuster works better and it’s a fraction of the cost. It took me forever in just 2 rooms mainly because the trigger keeps releasing and turning itself off. Complete waste of money.
1 reply from Tineco support team - 18 days ago
Thank you for taking the time to share your thoughts on your recent experience with our product. We’re genuinely sorry to hear that it didn’t meet your expectations, and we appreciate your feedback as it helps us improve. We understand your frustration with the trigger releasing and turning off unexpectedly. Based on your description, it seems like you’ve encountered issues with the product’s performance and reliability, particularly in terms of suction and usage time. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work tirelessly to resolve any issues you may have. Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your faith in our brand and provide you with a better experience in the future. Thank you for your patience and consideration.
Mark
1 guest found this review helpful. Did you?
1 out of 5 stars
18 January, 2026Verified purchase

(no review title)

It’s Horrible! It constantly cuts OFF!! I seriously can’t recommend this to anyone. 🥺🥺🥹🥹🧐🧐🤨
1 reply from Tineco support team - 18 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco product. Please know that we take your concerns seriously and are committed to using your feedback to improve our products and services. Based on your description, it seems that you are experiencing frequent shut-offs with your unit. We understand how frustrating this can be, and we apologize for any inconvenience this has caused you. We’d love to assist you further and help resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with a solution that meets your satisfaction. Thank you again for your feedback, and we apologize for any frustration this may have caused. We value your trust in our brand and are committed to regaining your confidence in our products.
Alice
1 guest found this review helpful. Did you?
3 out of 5 stars
17 January, 2026Verified purchase

(no review title)

I liked the flexibility, but it did not perform well on carpet. The suction wasn’t as strong as I expected.
1 reply from Tineco team team - 6 days ago
We are glad to hear that you liked the flexibility of the machine. However, we sincerely apologize that it did not perform well on your carpet and that the suction was not as strong as you expected. We promise to take your feedback seriously as we continuously improve our products and services. Based on your description, while you appreciated the flexibility, the vacuum did not meet your expectations regarding suction power and performance on carpets. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. We offer a two-year warranty on our machines, and we are dedicated to ensuring you have a better experience. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
1 reply from Tineco support team - 6 days ago
We are glad to hear that you liked the flexibility of the machine. However, we sincerely apologize that it did not perform well on your carpet and that the suction strength did not meet your expectations. We promise to take your feedback seriously as we strive to continuously improve our products and services. Based on your description, while you appreciated the flexibility of the device, the suction power was not as strong as you expected, specifically when used on carpet. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Best regards, Tineco Customer Service Team
Ashley
1 guest found this review helpful. Did you?
2 out of 5 stars
Thumbs down graphic, would not recommend
16 January, 2026Verified purchase

Broke after a few months

Lightweight and easy to use.
1 reply from Tineco support team - 18 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that you’ve encountered issues with your Tineco product after just a few months of use. Rest assured, your input is invaluable to us, and we’re committed to using it to improve our products and services. We’re glad to know that you found our vacuum lightweight and easy to use. These are features we strive to maintain while also ensuring durability and reliability. Based on your description, it seems that the product has stopped functioning after a short period of use. We understand how frustrating this must be, and we apologize for any inconvenience caused. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your concerns and ensuring your satisfaction with our products. Once again, we apologize for the disappointment you’ve experienced. We value your trust in our brand and are determined to regain it by providing you with the support and solution you deserve.
Instapot lover
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
12 January, 2026Verified purchase

Underwhelming performance.

After the first few uses, this no longer hasthe same suction as before, even after purchasing new filters(both). If there are any larger bits on my floor, you have to do the pick up and put back down game, or take the head off and just use the handheld portion. On carpet,(i have a ruggable rug) the roller stops and no longer works, so you have to turn the vaccuum off and restart after every pass. If you don't keep the filter changed/clean, it will smell like a toxic waste spill in your home. it was so bad! I try not to use this at all. I'll stick with my Shark. Its bulky, but actually does the job it's supposed to.
1 reply from Tineco support team - 23 days ago
Thank you for taking the time to share your thoughts on the product. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met your expectations. Your feedback is incredibly valuable to us, and we’re committed to using it to improve our products and services. Based on your description, it seems that you’ve encountered issues with suction power, the roller’s functionality on carpet, and an unpleasant odor when the filter isn’t changed or cleaned. We understand how frustrating this must be, and we appreciate you bringing these concerns to our attention. For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. This will help maintain the best suction and extend the usage time. If you continue to experience problems, we’d love to assist you further. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your issues and ensuring your satisfaction. We’re genuinely sorry for the inconvenience you’ve experienced. We value your trust and investment in our brand, and we’re committed to regaining your confidence. We hope to have the opportunity to demonstrate our commitment to quality and customer satisfaction. Once again, thank you for your feedback. We’re here to help and look forward to assisting you.
Disneyma5
1 guest found this review helpful. Did you?
2 out of 5 stars
Thumbs down graphic, would not recommend
11 January, 2026Verified purchase

(no review title)

Suction power is subpar - battery life is not great.
1 reply from Tineco support team - 23 days ago
Thank you for taking the time to share your thoughts on our product. We’re genuinely sorry to hear that your experience with the suction power and battery life hasn’t met your expectations. Your feedback is crucial in helping us improve and ensure we deliver the best possible experience to all our customers. Based on your description, it seems that the suction power and battery life of the product are not up to the standard you expected. We understand how important these features are to the overall performance and satisfaction of using our product. For optimal performance, we recommend that you charge the battery after each use and clean the filter as needed. Doing this will give you the most suction and longest use time. If you have been following these steps and are still experiencing issues, we’re here to help. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to resolving your concerns and ensuring you have a positive experience with our brand. Once again, we apologize for any inconvenience caused and appreciate your understanding as we work to improve our products and services. We hope to have the opportunity to restore your confidence in our brand.
Jay
2 guests found this review helpful. Did you?
2 out of 5 stars
9 January, 2026Verified purchase

Needs CONSTANT deep cleaning

I got this vacuum to quickly pickup dog food and pieces of rock salt/gravel bits that always fall off the bottom of boots and into my kitchen entry throw rugs/mats in winter. It NEEDS to be broken down and thoroughly cleaned at least weekly; it has an inner filter made of cloth inside the metal filter and it gets clogged VERY quickly and the vacuum loses suction. The vacuum will NOT WORK without this filter since it also acts as a plug. It’s easy to clean by washing/rinsing it in the sink but it’s still a pain that it clogs so easily. Also, the vacuum really only picks stuff up in the “turbo” or high setting, if it’s just on “normal” it can’t suck up anything bigger than a dust bunny. It comes with tools but they do not snap to body of the vacuum for storage like other stick vacuums so if I need one it’s not a quick swap. Does not charge by docking it; cord has a little plug that goes into a hole on the vacuum that is right next to a recessed screw hole that is annoying similar. Honestly the cordless stick vac I bought for $40 from T**u that I use in my camper works way better than this vacuum. OK vacuum for what I’m using for but I would only buy it on sale, it’s not worth it at full price.
1 reply from Tineco support team - 23 days ago
Thank you for taking the time to share your thoughts on the vacuum cleaner you purchased. We’re genuinely sorry to hear that your experience hasn’t met your expectations. Please know that we take your feedback seriously and will use it to improve our products and services. Based on your description, it seems that you’ve encountered issues with the vacuum’s filter clogging frequently, the need for the “turbo” setting for effective suction, the inconvenience of tool storage, and the charging process. We understand how these aspects can affect your overall experience, and we sincerely apologize for the inconvenience caused. For optimal performance, we recommend charging the battery after each use and cleaning the filter as needed. This will help maintain the vacuum’s suction power and extend its use time. We’d love to assist you further and explore ways to improve your experience. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure that you have a better experience with our products. Once again, we apologize for the shortcomings you’ve encountered, and we appreciate your understanding. We’re committed to learning from your feedback and making continuous improvements to our products and services. We hope to have the opportunity to regain your trust and provide you with a more satisfying experience in the future. Thank you for your patience and understanding.
Sheryl
2 guests found this review helpful. Did you?
5 out of 5 stars
Thumbs down graphic, would not recommend
8 January, 2026Verified purchase

This vacuum picks up everything and it dosne't take up alot of space

Better Than The Dyson
Jespet
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
6 January, 2026Verified purchase

(no review title)

Trash. Does not work after the first use. Box says to contact Tineco and they are not helpful. Point fingers at each other for the return and you are left with a crappy vacuum. Don't waste your money.
1 reply from Tineco support team - 23 days ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product has not met your expectations. Your satisfaction is incredibly important to us, and we want to assure you that we take these matters seriously. Your feedback is crucial in helping us improve our products and services. Based on your description, it seems that you encountered issues with the product’s performance after the first use and had an unsatisfactory experience with our customer service team. We understand how frustrating this must be, and we sincerely apologize for any inconvenience caused. We’d love to assist you further and resolve this issue to your satisfaction. Please reach out to our customer service team at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure that you have a positive experience with our brand. Despite the challenges you’ve faced, we’re glad to hear that you found [mention any positive aspects mentioned in the review] about our product. We’re committed to living up to these standards across all aspects of our service. Thank you again for your feedback, and we hope to have the opportunity to restore your confidence in our brand.
Ashley
1 guest found this review helpful. Did you?
2 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2026

(no review title)

Worked great for the first 5 months. The suction isn't that great and leaves lots of smaller particles on the tiled and wood floor areas. It takes multiple passes on the carpet to get it clean. I would recommend spending more for a better model.
1 reply from Tineco support team - 1 month ago
Thank you for taking the time to share your thoughts on our product. We’re genuinely sorry to hear that your experience with our vacuum hasn’t met your expectations. Your feedback is incredibly valuable to us, and we’re committed to using it to improve our products and services. We’re glad to hear that the vacuum worked well for you in the beginning, and we understand how important it is to have a reliable and efficient cleaning tool. Based on your description, it seems that you’ve encountered issues with the suction power, particularly with smaller particles on tiled and wood floors, and the need for multiple passes on carpets. We understand how frustrating this must be, and we apologize for any inconvenience caused. For optimal performance, we recommend ensuring that the vacuum is fully charged after each use and that the filter is cleaned as needed. This will help maintain the best suction and extend the usage time. If you are still within the warranty period and these steps do not resolve the issue, we would be happy to explore further solutions with you. We’d love to assist you further and have the opportunity to turn your experience around. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re here to help and ensure you have a satisfying solution. Once again, we apologize for the disappointment and thank you for your understanding. We hope to regain your trust and demonstrate the quality and service that Tineco is known for.
Lola
3 guests found this review helpful. Did you?
5 out of 5 stars
Thumbs up graphic, would recommend
30 December, 2025Verified purchase

Funally a vaccum cleaner for Autistic people !

Awesome product and quick and much quieter than most other vacuums and therefore autism friendly!
1 reply from Tineco support team - 1 month ago
Thank you for your feedback and for choosing our product. We are delighted to hear that you find it to be an awesome product, and we appreciate you noting its quick operation and quiet performance which makes it autism-friendly. We are committed to continuous improvement and will strive even harder to enhance our products. Should you have any questions or require further assistance, please feel free to contact us at any time.
George
3 guests found this review helpful. Did you?
5 out of 5 stars
Thumbs up graphic, would recommend
29 December, 2025Verified purchase

Lightweight and Good Battery Life

Love that it’s light weight and the battery life lasts an entire house vacuum without dying!
1 reply from Tineco support team - 1 month ago
Thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the lightweight design and extended battery life of our vacuum, which allows you to clean your entire house effortlessly on a single charge. Your satisfaction is our top priority, and we are grateful for your choice to trust our product. If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to assist you. Thank you once again for your kind words and support. We look forward to serving you better in the future!
Courtney
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
29 December, 2025Verified purchase

Will ruin your floors

This completely scratched up my whole hard wood flooring. Feels very cheap, and clunky.
1 reply from Tineco support team - 1 month ago
Thank you for taking the time to share your thoughts on your recent experience with our product. We’re genuinely sorry to hear that it didn’t meet your expectations, and we appreciate your feedback as it helps us improve. We understand that you’ve mentioned the product has scratched your hardwood flooring and feels cheap and clunky. Based on your description, it seems that the product’s design and build quality did not align with the standards you expected. We sincerely apologize for this inconvenience and want to assure you that your concerns are being taken very seriously. We’d love to assist you further. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). We’re committed to addressing your concerns and working towards a resolution that meets your satisfaction. Once again, we apologize for the inconvenience caused and appreciate your understanding. We hope to have the opportunity to restore your confidence in our brand.
Jpenn
3 guests found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
27 December, 2025

JUNK!!

Doesn’t work. NOT WORTH EVEN $100. Don’t waste your money. I would give it zero stars if I could.
1 reply from Tineco support team - 1 month ago
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our product did not meet your expectations. Please know that we take these comments seriously and are committed to using them to improve our products and services. Based on your description, it seems that the product is not functioning as it should, and you feel it is not worth the investment. We understand how disappointing this can be, and we apologize for any inconvenience caused. We’d love to assist you further and resolve this issue. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to ensuring your satisfaction and will work with you to find a solution. Once again, we apologize for the shortcomings you have experienced and appreciate your patience as we work to improve. We hope to have the opportunity to restore your faith in our brand.
Victoria
1 guest found this review helpful. Did you?
1 out of 5 stars
Thumbs down graphic, would not recommend
26 December, 2025

(no review title)

Does not suck well
1 reply from Tineco support team - 1 month ago
Thank you for reaching out to us with your feedback. We’re truly sorry to hear that you’re not satisfied with the suction performance of your Tineco vacuum. Your input is vital to us, and we’re committed to using it to enhance our products and services. Based on your description, it appears that you are experiencing issues with the suction capabilities of your vacuum. We understand how essential a vacuum’s performance is to your cleaning routine, and we apologize for any inconvenience this may have caused. For optimal performance, we recommend ensuring that the battery is fully charged after each use and that the filter is cleaned as needed. These steps can significantly improve suction and extend the usage time of your vacuum. We’d love to assist you further and resolve this issue to your satisfaction. Please reach out to our customer service at support@tineco.com, via chat on our website, or by phone at 1-855-292-8864 (Mon-Fri: 8 AM - 8 PM CST). Our team is dedicated to providing you with the support you need to enjoy your Tineco product to its fullest. Once again, we apologize for the shortcomings you’ve experienced and appreciate your understanding as we strive to enhance our products based on valuable feedback like yours.
TR
2 guests found this review helpful. Did you?

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