Shark Freestyle Max Cordless Upright Vacuum SV2002 10" Cleaning Path Gray
$199.99
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The Shark Freestyle Max Cordless Vacuum has garnered positive feedback for its lightweight design, impressive suction power, and versatility across various floor types. Guests appreciate its ease of use, especially for quick cleanups, and the added convenience of being cordless. The vacuum's LED light feature enhances visibility while cleaning, making it a favorite for those with pets and busy households. However, some guests have noted concerns regarding battery life and durability over time.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 206 reviews
43% would recommend
37 recommendations
2 out of 5 stars
3 November, 2026
originally posted on sharkninja.com
(no review title)
I bought this vacuum a few months ago because I love shark and had high hopes, but this one constantly gets clogged and it’s more hassle to clean it then just get the broom and sweep. I have two dogs and I understand it’s a lot of hair but shark usually has always been a go to for me and my family for vacuums but not this time.
From Sharkninja team
Hi Hope, Thank you for taking the time to share your feedback. We're truly sorry to hear that this vacuum hasn't lived up to the expectations you had for it, especially as someone who has trusted Shark products for years and has had positive experiences with our vacuums in the past. With two dogs in the home, you need a vacuum that can keep up with daily hair and debris, so having to stop frequently to clear clogs can quickly turn a cleaning task into more work than it should be. It's understandable that having to spend so much time maintaining the vacuum would leave you feeling let down, particularly when you chose Shark based on your previous experiences with the brand. We genuinely appreciate your honesty and the time you've taken to share your thoughts. Feedback like yours is incredibly valuable, and we're grateful that you highlighted both your loyalty to Shark and the areas where this model has fallen short for you. If you're experiencing any issues, please don't hesitate to contact our team so we can review the situation and see how we can help: https://support.sharkninja.com/contact-us Kind Regards, Sharkninja
8 days ago
1 out of 5 stars
18 October, 2026
originally posted on sharkninja.com
Finally replacement for these top loaded batteries
So very excited and happy to see a replacement for the AH 360 vacuum. This is excellent!
From SharkNinja team
Hey there, Thank you for taking the time to leave a review. It's wonderful to know that you're excited to see replacement parts the Freestyle Max. We're delighted that you're having such a positive experience and appreciate your enthusiasm for the product. Kind regards, SharkNinja US
24 days ago
5 out of 5 stars
3 October, 2026
originally posted on sharkninja.com
Great small vac!
Love it! Lightweight, quieter than other models, nice headlight.
5 out of 5 stars
29 September, 2026
originally posted on sharkninja.com
Shark Vacuum
Wow - this vacuum is so awesome. I'm in love! Thank you Shark.
5 out of 5 stars
23 September, 2026
originally posted on sharkninja.com
One of the best vacuums ever
I own three of these vacuums they’re easy to use. They’re very powerful. It’s one of the best vacuums on the market. I have one for each level of my floors
5 out of 5 stars
17 September, 2026
originally posted on sharkninja.com
(no review title)
This is by far the best battery vacuum I have ever used! Suction is great, it also has the bigger trash cup. Love the service with Shark also. Anytime I need help they are always there to help me with anything. Run time is awesome. I can do my whole 2500 square feet house and it still has battery. 90% of my floors are hard wood, bedrooms carpet.
5 out of 5 stars
17 September, 2026
originally posted on sharkninja.com
Shark Ninja
I love this vacuum, it’s light, really cleans my floors, I can use in all my house before recharging, and cleaning it is very easy and doesn’t take long, I can use it under my sofa, bed and coffee table and also on my rug,
5 out of 5 stars
11 September, 2026
originally posted on sharkninja.com
Great features
I just got this one, I love the LED light. Nice long run time
5 out of 5 stars
9 September, 2026
originally posted on sharkninja.com
Light Weight , Clean's Like A Pro !!!!!
[This review was collected as part of a promotion.] I Just Got My Shark And I Love It , Everyone I Talked To Was Super Nice , thank You For All The help ‼️ 10 *'s .
5 out of 5 stars
5 September, 2026
originally posted on sharkninja.com
(no review title)
Easy maintenance , great runtime, light weight, love the color. Recommend.
5 out of 5 stars
4 September, 2026
originally posted on sharkninja.com
Easy assembly work horse!
Due to being out of town for the holiday weekend, I haven't unpacked and assembled the greatest cordless upright vacuum from SharkNinja yet. How do I know that? I have two others that are 5+ years old. I've never run out of run–time and because of their light weight and outstanding maneuverability, I'm done cleaning so much faster. The cordless feature, superb suction on carpet, and an updated version are the reasons I purchased a new one plus the availability of new colors. Great product, great company!
4 out of 5 stars
4 September, 2026
originally posted on sharkninja.com
(no review title)
This is a recent purchase. Product overall is a good one, however, I wished I understood the dimensions of the device before ordering (my fault). It is very small and good for small spaces. Do not recommend for large areas.
5 out of 5 stars
3 September, 2026
originally posted on sharkninja.com
Love my Shark Cordless
I have owned Shark cordless vacuums for many, many years. I love the Rotator style. I have had to move into the new model SV2000. I only had it a few days but it seems to be more powerful. I have some confusion on the charging lights. The old models lights stayed blinking the entire time on the charger. Now I'm told the light goes out when charged. Sometimes when placing the machine in the charger both carpet and floor lights blink until charged, then they both shut off. Sometimes only one light blinks until charges then both go off. Inconsistancies a problem or not?
5 out of 5 stars
2 September, 2026
originally posted on sharkninja.com
Perfect vacuum
I just got this and absolutely love it. Much quieter then my old Shark and has a light too.Not sure on run time yet but so far so good. Suction is excellent for my needs. I use on my hardwood floors, tile and carpet . My family makes fun of me as I vacuum morning and night.
5 out of 5 stars
21 August, 2026
originally posted on sharkninja.com
The suction power is awesome
This is the best cordless vac in the whole world they should go commercial and make one for commercial use they would make a billion dollars
5 out of 5 stars
21 August, 2026
originally posted on sharkninja.com
Company is great
we used it quite a bit a piece broke on it probably from overuse and they replaced it right away
1 out of 5 stars
17 August, 2026
originally posted on sharkninja.ca
Horrible
I purchased this Vacuum cleaner Beyond disappointed There is absolutely no suction As for picking up dog hair It just goes into the beer bar and stays You don't have to empty the cannister because nothing goes into the cannister
From SharkNinja team
Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Shark Freestyle Max doesn't provide the suction performance you expected, especially when pet hair is remaining on the brushroll instead of being collected in the dust cup. Please click the link below to try our self‑troubleshooting steps and follow the instructions provided. If troubleshooting is unsuccessful, there will be a form at the end to complete, and once submitted, one of our agents will reach out via email to continue assisting you. https://support.sharkninja.ca/en-CA/article/SV2000-Series-Shark-Freestyle-Max-Cordless-Upright-Vacuum-Troubleshooting-Guide-ca Kind regards, Shark Home
3 months ago
5 out of 5 stars
13 August, 2026
originally posted on sharkninja.com
Fantastic company
I would buy from this company again head a shark vac almost a year great machine the brush stop working contacted shark they helped me figure out what was wrong the part I needed was not available any more so they in turn sent me the newest version of what I had at no charge works better than the one we had very satisfied customer great company to deal with thanks for the help
5 out of 5 stars
11 August, 2026
originally posted on sharkninja.com
Works great on carpet/rugs and hard floors!
Only had it for a couple of weeks but it works great! My previous unit has some issues and the Shark team went above and beyond assisting me with the warranty process!
5 out of 5 stars
6 August, 2026
originally posted on sharkninja.com
Suction is great
Love it so far As with all rechargeable items, I wish the run time was longer