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Shark Stratos 2-in-1 Robot Vacuum & Mop RV2710ZE 9" Cleaning Path White - 2 of 4Shark Stratos 2-in-1 Robot Vacuum & Mop RV2710ZE 9" Cleaning Path White - 3 of 4Shark Stratos 2-in-1 Robot Vacuum & Mop RV2710ZE 9" Cleaning Path White - 4 of 4
Shark Stratos 2-in-1 Robot Vacuum & Mop RV2710ZE 9" Cleaning Path White - 1 of 4

Shark Stratos 2-in-1 Robot Vacuum & Mop RV2710ZE 9" Cleaning Path White

23 Questions
$479.99 reg $799.99
$320 off

In Stock

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At a glance

About this item

Highlights

  • Powerful vacuum suction cleans edges, corners, & all floor types.
  • Sonic Mopping® scrubs hard floors up to 100x per minute.
  • NeverTouch™ Base automatically cleans, empties, refills, & washes the mop.
  • Precision navigation & home mapping with 360° LiDAR vision.
  • Self cleaning brushroll is anti-hair wrap and perfect for pets.
  • Autolift Technology keeps mop away from obstacles and carpets
  • The SharkClean® app allows for easy customization, scheduling, and tracking.
  • What's Included: 1 Shark Stratos Robot Vacuum & Mop, 1 NeverTouch Base (With Auto Cleaning, Emptying, & Refilling), 1 Side Brush, 2 Washable Mopping Pads, 12oz. Starter VACMOP Cleaning Solution

Description

With the Shark® Stratos® 2-in-1 Robot Vacuum & Mop, users can experience up to 30 days of hands-free cleaning with 25+ hands-free features and a base that cleans, empties, and refills itself automatically. Beyond powerful suction and Sonic Mopping®, this Robot is equipped with precision mapping, a self-cleaning brushroll, Autolift Technology, HEPA Filtration, Edge Detect, & more. It delivers a deep clean that is perfect for all floor types, busy homes, and pets.
Dimensions (Overall): 16.85 Inches (H) x 9.25 Inches (W) x 14.17 Inches (D)
Weight: 23.91 Pounds
Features: Headlight, Wet or Dry Cleaning, Edge Cleaning
Capacity (Volume): 2.21 cubic-ft
Cable/Cord Length: 4.92 Feet
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 9.25 Inches
Recommended Surface Application: Multi-Surface
Filter Type: HEPA
Hose Length: 0 Feet
Power Source: Electric
Battery: 1 Non-Universal Lithium Ion, Required, Installed
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 94757209
UPC: 622356680363
Item Number (DPCI): 329-00-7403
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 17.36 inches length x 16.57 inches width x 20.2 inches height
Estimated ship weight: 35 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, delivered to the guest, delivered by a Shipt shopper, or picked up by the guest.
See the return policy for complete information.

Q: What is the Suction Power of your each model ?

submitted by Shilpa - 9 months ago

  • A: The unit operates at 0.75 amps, 650 watts, and 120 volts.

    submitted bySharkNinja Product Expert - 9 months ago
    Brand expert

Q: It's managed by wifi?

submitted by Fudge - 10 months ago

  • A: If by managed U mean U will connect it 2 the wifi 2 access the full fetures & Manage it through sharks Gui, yes. They typically have buttons with the basic functions on the device like sweep & mop =)

    submitted byJingleTurd84 - 10 months ago

Q: Does any part of this (the vacuum or the docking station) require bags?

submitted by Scoop - 4 months ago

  • A: The Shark Stratos 2-in-1 Robot is a fully bagless system, meaning neither the robot vacuum nor the docking station requires disposable bags. The self-emptying “NeverTouch” base collects debris in a built-in dustbin that can hold several weeks’ worth of dirt, and it is designed to be removed and emptied directly into the trash. This makes it more convenient and cost-effective, as there’s no need to purchase or replace bags over time.

    submitted bySharkNinja Product Expert - 4 months ago
    Brand expert

Q: what is the actual height of the vaccum itself

submitted by Suna - 4 months ago

  • A: The Shark Stratos Robot vacuum measures 4.17" in length, 9.25" in width, and 3.5" to 4.25" in height, making it compact enough to navigate under furniture and into tight spaces.

    submitted bySharkNinja Product Expert - 4 months ago
    Brand expert

Q: Will this model be stopped by a skirt on the bottom of a sofa?

submitted by GS - 5 months ago

  • A: The Stratos NEVERTOUCH Robot can navigate under furniture with low clearance, but it may have difficulty with sofas that have skirts. While the robot can climb over obstacles up to about 3/4 inch high, tight or draped fabric can cause it to become stuck and prevent it from returning to the dock on its own.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: Will the skirt on my sofa stop this model from going under/cleaning under that sofa?

submitted by GS - 5 months ago

  • A: The Robot vacuum can navigate under furniture with clearance up to 3/4". If your sofa's skirt hangs lower than this height, it will prevent the robot from cleaning underneath.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: Will the skirt on my sofa stop it from going under & cleaning under that sofa?

submitted by GS - 5 months ago

  • A: The Shark Robot vacuum can navigate under furniture with clearance up to 3/4". If your sofa's skirt hangs lower than this height, it will prevent the robot from cleaning underneath.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: Does it maps by exploring all wall edges or it try’s to map by rotating around the spot. We had issue with another version where it wasn’t mapping correctly as it didn’t explore and thus checking.

submitted by Beginner - 5 months ago

  • A: Your Shark Robot vacuum creates its home map during the first cleaning cycle, known as an Explore Run. Using Shark AI Laser Vision, the robot systematically navigates through your rooms to build an accurate floor plan rather than spinning in place. It maps efficiently without needing to cover every inch, combining smart IQ navigation with wall‑follow sensors to understand room boundaries, layout, and overall home structure.

    submitted bySharkNinja Product Expert - 5 months ago
    Brand expert

Q: May I use Bona liquid floor cleaner in R2710ZE MODEL STRATOS 2-IN-1

submitted by Quickmeal - 6 months ago

  • A: No you should not use Bona liquid floor cleaner in the Shark Stratos R2710ZE.

    submitted bySharkNinja Product Expert - 6 months ago
    Brand expert

Q: Does the mop head stay on all the time or only when mopping ie remove when just vacuuming install for mopping

submitted by Flower girl - 6 months ago

  • A: No, you do not need to remove or reinstall the mop head when switching between vacuuming and mopping.

    submitted bySharkNinja Product Expert - 6 months ago
    Brand expert
See all questions (23)

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Guests are saying

The Shark Stratos 2-in-1 Robot Vacuum Mop has garnered mixed feedback from guests. While many appreciate its convenience, strong vacuuming capabilities, and self-cleaning features, others have reported issues with the mop function and navigation. Guests enjoy the time-saving aspect of the robot, especially for pet owners, but some have experienced reliability concerns. Overall, it offers a modern solution for maintaining clean floors with minimal effort.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.1 out of 5 stars with 103 reviews
    55% would recommend
    20 recommendations
    1 out of 5 stars
    8 September, 2026
    originally posted on sharkninja.com
    Image

    Connecting to Wi-Fi

    By far, this is the worst Shark Vacuum. Having so much trouble connecting with the internet and the Wi-Fi can't find it. I'm literally five feet away from my router. This thing is nothing but a huge headache.
    1 reply from SharkNinja team - 18 days ago
    Hi there, Thank you for taking the time to leave a review. We're sorry to hear that you're having connectivity issues with your robot. Kindly follow our troubleshooting guide below for further assistance. https://support.sharkninja.com/article/RV2700-Series-Shark-Stratos-NEVERTOUCH-Robot-Vacuum-Troubleshooting-Guide Kind regards, Shark Home
    Ai laser Navy navigation
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    7 September, 2026Verified purchase

    Suction Stopped Working After 5 Months

    Bought this in February and by July, it stopped picking up debris or pet hair, it just spread it around. The mop is pretty good, it dispenses plenty of water for the job. I cleaned every possible thing on the vacuum to see if that was the problem with suction, sadly, it continued like before and not vacuuming anything just spreading it around. I did reach out to Shark and they sent me a brand new model, this one was out of stock, so they upgraded my model. Just received it so we'll see if the suction is better than this model. So I recommend contacting SHARK. It's a simple process through the App since it's already registered when you set it up.
    Megtravmad
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    23 August, 2026
    originally posted on sharkninja.com
    Image

    Mopping Doesn't Work Well

    I bought this in May 2026, I am righting this review in August 2026, three months later, and my mop function has completely quit on me. The robot isn't dispensing enough water to fully wet the pad and clean the floors. The solution that was given in the package created a white, fleshy film in the dock and water reservoir. I've contacted Shark and waiting for a response.
    1 reply from SharkNinja team - 1 month ago
    Hi there, Thank you for sharing your experience with the Stratos 2-in-1 Robot. We're sorry to hear that the mopping function has stopped working properly after only three months and that the water output is no longer sufficient to effectively wet the pad and clean your floors. We also appreciate you bringing the residue buildup in the dock and water reservoir to our attention. We can understand how concerning that would be, especially when you're expecting reliable performance from your robot. We're glad you've already reached out to our support team. We'd like to help ensure this is looked into as quickly as possible and review the best available options for your unit. If you need any additional assistance, please connect with us through the link below: https://support.sharkninja.com/contact-us We appreciate the opportunity to help and look forward to working toward a resolution. Sincerely, Shark Home
    Mars6
    Did you find this review helpful?
    1 out of 5 stars
    22 August, 2026
    originally posted on sharkninja.com
    Image

    Terrible product

    I bought this product and it’s junk. It doesn’t clean and it always breaks down. I hate this product is not worth the money. The navigation isn’t making any difference in how it cleans. The vacuum itself has a lot of issues with the mop plate and just generally always has something wrong.
    1 reply from SharkNinja team - 20 days ago
    Hi there, Thank you for taking the time to share your review. We're truly sorry to hear that you've had such a disappointing experience with your product. We completely understand how frustrating it must be when a robot vacuum doesn't clean as expected and frequently develops faults. We also appreciate your concerns regarding the navigation performance and the issues you've experienced with the mop plate, especially when these problems impact the overall reliability and effectiveness of the unit. We understand why this has left you feeling that the product has not delivered the value you expected for the price paid. We would recommend using our self-troubleshooting support by clicking the link below, which may help identify the cause of the issues and provide the next available resolution. https://support.sharkninja.com/article/RV2700-Series-Shark-Stratos-NEVERTOUCH-Robot-Vacuum-Troubleshooting-Guide Kind regards, Shark Home
    VacEfron
    Did you find this review helpful?
    3 out of 5 stars
    22 July, 2026
    originally posted on sharkninja.com
    Image

    Not great

    I purchased this on April 29, 2026. Since then I have had to replace the clean water tank - I have no idea how it got 3 cracks in it after filling it twice and now the roll brush door. It cracked and no longer closes. The function of the vacuum and mop are great but the mop pad takes days to dry on it's own, the drying fan doesn't do much.
    1 reply from SharkNinja team - 2 months ago
    Hi there, Thank you for taking the time to share your review. We're pleased to hear that you're happy with the vacuum and mop performance overall. However, we're sorry to learn that you've needed to replace the clean water tank due to cracking and have now experienced the brush-roll door cracking and no longer closing properly. We understand how disappointing this must be, especially given how recently you purchased the product. We're also sorry to hear that the mop pad is taking a long time to dry and that the drying function hasn't met your expectations. Your feedback is important to us and helps us improve both our products and customer experience. We recommend following the self-troubleshooting guidance below, which may help with the issues you've described. https://support.sharkninja.com/article/RV2700-Series-Shark-Stratos-NEVERTOUCH-Robot-Vacuum-Troubleshooting-Guide Kind regards, Shark Clean
    steph9911
    Did you find this review helpful?
    1 out of 5 stars
    17 July, 2026
    originally posted on sharkninja.com
    Image

    Not what they say

    I bought this excited because its new and it did the mopping and vacuum but i kept wondering why it seemed as if my rug was getting darker so i took a video with this running on my rug and then in that sam video i used the carpet rake and couldnt believe the hair i picked up!! Watch all of the video and because its been over the 30-60 days i cant return it!! Smh i just wish i realized it sooner but i trusted that it was doing what it was supposed to be doing. The mopping is fine. I hate to vacuum so i bought this but id rather have my duo clean back but it stopped working but it lasted almost 10 yrs then i bought the stick vacuum and it lost its suction. Ive used shark and ninja FOREVER!! Please dont let your products go down i hope you keep the worth but not much luck for me.
    1 reply from SharkNinja team - 2 months ago
    Hi there, Thanks for taking time to leave your review. We're sorry to hear the robot vacuum hasn't met your expectations, especially as a long-time Shark and Ninja customer. We understand how disappointing it must have been to feel the rug wasn't being cleaned as expected after trusting the unit to do the job. If you're using the Shark Stratos Robot, we'd recommend checking for any blockages in the brushroll, side brushes and suction path, removing any tangled hair or debris, and ensuring the dust bin and filters are clean. You can also review the maintenance guidance via the link below to make sure everything is clear and functioning as intended. If the issue persists after completing these checks, please reach out to our team via the contact link, and we'll be happy to look into this further for you. Guide: https://support.sharkninja.com/article/RV2700-Series-Error-Codes---Side-Brush-Not-Spinning-Error-2 Contact Us: https://support.sharkninja.com/contact-us Kind Regards, Shark Home
    Memaw 70
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    1 July, 2026Verified purchase

    (no review title)

    love ❤️
    Did you find this review helpful?
    4 out of 5 stars
    24 June, 2026
    originally posted on sharkninja.com
    Image

    Well functioning easy to use smart vacuum

    [This review was collected as part of a promotion.] Overall worked well. I did not vacuum in over a week to truly test it and I found I did have to run it twice with a very dirty floor but besides that it works very well. It is not very loud, has a large dustbin, is slim and agile, and very easy to use. I was able to set up and start it up. It only took about 30 minutes to map the whole space and then 30 to vacuum. I only have very small patches of tile so I have not used the mop function.
    ChristinaP
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    20 June, 2026Verified purchase

    Not a great product

    Don’t waste your time with this item. It does a poor job on vacuuming as well as mopping. Has a difficult time identifying anything. I had to map my home almost a dozen times and it still is not even close- it’s just two rooms and a couch and small table. I have to vacuum before vacuuming. The mop is almost useless. Irobot and dream were both 10 stars better. I wanted to upgrade and convinced myself this would be such. I will attempt to return this to the company, even with the hassle.
    1 reply from SharkNinja Product Expert team - 3 months ago
    Hi there, Thank you for your feedback on the Stratos Robot. We understand how frustrating this must be, especially when the unit isn’t performing as expected and leading you to consider returning it. That’s not the experience you should have. If you still have the unit, please contact our Shark Customer Service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, for troubleshooting assistance and to explore available options. Kind Regards, Shark Home
    Did you find this review helpful?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    15 June, 2026Verified purchase

    Dissapointing

    Stopped mopping after 30 days - worked with shark helpline but I continue to have to keep taking apart and cleaning and it’s not mopping the same as when I first got it
    1 reply from SharkNinja Product Expert team - 3 months ago
    Hello Shannon, thanks for your feedback. We’re sorry to hear about the drop in mopping performance and the ongoing maintenance issues, especially after already working with support. That’s definitely frustrating, and we appreciate you sharing your experience. We’ll pass this along as we continue to improve reliability and performance. Kindly contact our customer support team at 1-888-228-5531 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help make this right. Kind Regards, Shark Robot
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    7 June, 2026Verified purchase

    Pricey but worth it for me!

    I just set up and ran the vacuum and mop cycle. I love the convenience of creating a schedule. Set up was fast and easy. This was purchased to save me time vacuuming up pet hair daily. I do know I will have to empty the system more than the 30 and 60 days it recommends but even then it’s still worth it. My cats were curious at first but the longer it ran the less interesting it became for them. My only comment about it is the sound. It is rather loud on hard floor surfaces. However I will take that if it saves me time and sanity. The video attached is not as noisy because it was in discovery mode not cleaning.
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    6 June, 2026Verified purchase

    Best Purchase I have made in a long time!

    This is absolutely, by far, the best investment I have made in a long time. I have pets and HATE mopping. I've tried steam mops, crosswaves, wetjet, you name it. I never considered one of these types of units because I have transition strip right in the middle of my kitchen in my modular house and I thought a robot could not go over this. This thing can climb over anything under 3". It lifts its butt when going over carpet to make it to the next hard floor destination to mop a bathroom, etc. Its amazing just to watch this thing go! This works so well, very low maintenence, My floors and rugs have never been so kept up and clean in a long time. There is no fragrance or residue left over. It disposes. empties, and cleans itself. You just maintain the water and dispose of the waste every once and a while. I LOVE IT!
    Justine
    Did you find this review helpful?
    5 out of 5 stars
    1 June, 2026
    originally posted on sharkninja.com
    Image

    (no review title)

    I'm very happy with my new shark.just had new lvp flooring put in and my shark does a great job keeping my floors clean.would highly recommend this.only thing I see ,I wish the mopping solution had a good smell to it.like clean linen or lavender.
    Lilsan69
    Did you find this review helpful?
    5 out of 5 stars
    30 May, 2026
    originally posted on sharkninja.com
    Image

    what a joy

    oh the joy! coming into a clean house is a joy! i love watching my Rozie (yes she has a name) uncomplainingly vacuum and mop!
    Irene0817
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    26 May, 2026Verified purchase

    no help with shark products

    This robot hasn't been responsive anymore, I tried to soft and factory reset it and it failed to do anything. I made a complain to the actual customer service to claim the warranty that the product has and the shipping label. Some help that was, all they sent was a step by step in how to reset the wifi or factory reset it worst costumer services ever, all i needed was a shipping label for shark to fix it for me, no help what so ever. I wouldn't recommend anyone to buy any shark products and not get the help that they need DO NOT BUY IT.
    1 reply from SharkNinja Product Expert team - 4 months ago
    Hi Marcos, thank you for sharing your feedback. We’re disappointed to hear the vacuum is difficult to use on rugs, even at the lowest setting. We understand how frustrating that can be when you’re expecting smooth performance across surfaces. This isn’t the experience we want for you, and we’d appreciate the opportunity to take a closer look and see how we can help improve performance. Please contact our customer support team at 1-888-228-5531, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. They’ll be happy to review your concerns and help find the best solution. Kind regards, Shark Home
    Marcos
    Did you find this review helpful?
    5 out of 5 stars
    26 May, 2026
    originally posted on sharkninja.com
    Image

    Love my little buddy named Judy.

    I have had this several weeks. It was fairly simple to set up and hook up to wifi. I did have a little trouble with it getting stuck under a bed. It didn't recover from that experience well so I did have to reset it. While doing so I noted it had quit talking as well. I was able to troubleshoot all issues through the app easily. We will see today if that corrected it's trauma from getting stuck. Otherwise I just love the system. Does a great job cleaning my new flooring I was having trouble keeping up with. It's great not having to deal with that part of cleaning so frequently.
    TEW KS
    1 guest found this review helpful. Did you?
    4 out of 5 stars
    Thumbs up graphic, would recommend
    22 May, 2026Verified purchase

    (no review title)

    It works great! I do wish it had a bit more run time in it but I know its a small machine mopping/sweeping a big house. I def recommend this product!
    Ash
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    14 May, 2026Verified purchase

    Came damage/cracked unable to return by mail

    Damaged
    1 reply from SharkNinja Product Expert team - 4 months ago
    Hi there, Thank you for your feedback. We’re disappointed to hear that your Stratos arrived damaged and that you’re unable to return it by mail. We understand how frustrating and inconvenient this must be. Since this purchase was made through Target, we recommend contacting Target customer support directly so they can assist with your return and provide further support. Kind Regards, Shark Home
    B
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    10 May, 2026Verified purchase

    Damaged item

    Purchased the shark stratos robot vacuum for my wife for Mother’s Day as a gift. I’m extremely disappointed as the FedEx driver is approaching my door the box is literally falling apart from the bottom end and filled with holes as if it was mis handled. This is a fragile item and isn’t cheap to receive in this condition with the box falling apart and item all scratched up. Despite if it was FedEx or target fault, Target should have better preparation before shipping especially when an item is fragile. When looking further into returning comes to find out the item isn’t eligible for refund. I wouldn’t recommend anyone to purchase unfortunately due to there negligence in shipping and handling.
    1 reply from SharkNinja Product Expert team - 5 months ago
    Hello Bran, Thank you for sharing your review. We’re deeply sorry to hear about your experience with the Shark Stratos Robot vacuum. We understand how disappointing it can be to receive a damaged box, especially for a delicate item like a vacuum. Knowing this was intended as a Mother’s Day gift makes the situation even more discouraging, and we sincerely apologize for the inconvenience this caused. Since your purchase was made through Target, we recommend contacting their customer service team so they can assist you further with a resolution. Kind regards, Shark Home
    Bran
    3 guests found this review helpful. Did you?
    5 out of 5 stars
    7 May, 2026Verified purchase

    Amazing!

    Love this machine! I need two knee replacements and it’s hard to vacuum and wash floors leaving me to feel stressed often because the floors need to be cleaned. And his lifts such as weight from my brain so I can relax more. It does a great job vacuuming and washing the floors. I am so happy with this product
    Vangogh98
    Did you find this review helpful?

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