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Shark Matrix Self Empty Robot Vacuum for Carpets & Hardfloors with Self-Cleaning Brushroll - RV2310AE: Smart Mapping, Pet Hair, Rechargeable
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About this item
Highlights
- LEAVES NO SPOTS MISSED: With Matrix Clean, the robot vacuum cleans using a precision grid taking multiple passes over dirt and debris for deep cleaning coverage.
- INCREDIBLE SUCTION: Powerful suction captures dirt and debris on carpets and hardwood floors tackling even the toughest of messes in your home.
- EMPTIES ITSELF: Self-empties after each clean into a bagless base that holds up to 45 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags like traditional auto empty robots.
- SELF-CLEANING BRUSHROLL: Digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- PRECISION HOME MAPPING: 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day, or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: Powerful vacuum suction and self-cleaning brushroll help capture pet hair, dust, and dander.
- ADVANCED TARGETED CLEANING: With a tap in the SharkClean® app you can target rooms and spots with Matrix Clean for 30% better cleaning on carpets and hard floors (vs. RV2310AE single pass tested on level loop sand).
- CLEANING CUSTOMIZATION: Creates a precise home map in the SharkClean® app so you can select specific areas to clean on-demand, initiate Matrix Clean™, and set cleaning schedules from anywhere.
- CONVENIENT HANDS FREE-CLEANING: Voice control easily activate cleaning the whole home, a room, or even a spot through a tap in the app or using voice control with Google Assistant or Alexa. With Recharge & Resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off.
- WHAT'S INCLUDED: Shark Matrix™ Robot, Self-Empty Base, and 1 Side Brush.
Description
The Shark Matrix Self-Emptying Robot Vacuum features exclusive Matrix Clean and Precision Home Mapping with incredible suction power. Easily tackles multiple floor types - carpets and hardwood floors and perfect for pet hair. The robot vacuum empties itself into a bagless, self-emptying base that holds up to 45 days of dirt and debris.
Dimensions (Overall): 4.19 Inches (H) x 13.39 Inches (W) x 13.39 Inches (D)
Weight: 13.23 Pounds
Features: Self-Emptying, Self-Cleaning Brushroll, Non-Stop Suction, Rechargeable, Pet Hair Pick-Up, Smart Mapping
Capacity (Volume): .2 Quart
Electronics Condition: New
Cable/Cord Length: 5.5 Feet
Includes: Charging Base
Wattage Required: 35.3 Watts
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 5.5 Inches
Recommended Surface Application: Carpet, Hardwood, Multi-Surface, Hard Floor
Filter Type: Foam
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88070988
UPC: 622356601771
Item Number (DPCI): 329-00-8444
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 17.1 inches length x 15.2 inches width x 10.8 inches height
Estimated ship weight: 17.95 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Does the wifi network (that is connected to the Shark Matrix AV2310AE and iPhone Shark app) have to provide a connection to the internet?
submitted by JimP - 2 years ago
A: The internet isn't required to run the device. When you get ine, you can unbox it, plug it in until fully charged, then press "clean", and it will! All without having connected to the internet.
submitted byCmpen - 1 year agoA: This can be used without Wi-Fi and the app; however, you won't be able to use the map feature, schedule cleanings, change suction power, etc.
submitted bySharkNinja Product Expert - 1 year agoBrand expert
Q: Does it work in the dark…will it run overnight?
submitted by Christy - 20 days ago
A: Yes, the Shark Matrix Self-Emptying Robot Vacuum can operate in the dark and run overnight.
submitted bySharkNinja Product Expert - 20 days agoBrand expert
Q: What is the sucking power the pa
submitted by Di - 4 months ago
A: The Matrix robot features a motor with 35.3 watts and 14.4 volts.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: how long is the warranty?
submitted by mockey - 4 months ago
A: The Shark Matrix Self-Empty Robot Vacuum comes with a 1-year limited warranty covering defects in materials and workmanship.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: What is the PA SUCTION POWER ON THIS MODEL?
submitted by Mila - 5 months ago
A: This vacuum provides exceptional performance and strong suction.
submitted bySharkNinja Product Expert - 5 months agoBrand expert
Q: Does this also work on tile?
submitted by Z - 7 months ago
A: Yes, this robot vacuum works on tile as well as carpets and other hard floor surfaces.
submitted bySharkNinja Product Expert - 7 months agoBrand expert
Q: Can it easily the threshold between rooms? And from hardwood floor to high pile carpet?
submitted by AVett - 7 months ago
A: Yes, the technology of this robot will help it identify the type of flooring and carpet and adjust its suction performance.
submitted bySharkNinja Product Expert - 7 months agoBrand expert
Q: How do you empty the base if it has no bags?
submitted by TomClark - 10 months ago
A: Our Shark Self Empty Robot vacuums are equipped with a dust bin inside the empty base which is detachable for you to empty it.
submitted bySharkNinja Product Expert - 9 months agoBrand expert
Q: If a one story house, how many sq feet will it map & vacuum? Will it get the living, dining kitchen plus three bedrooms and bathrooms?
submitted by AP in Radford - 11 months ago
A: It will map all rooms on a single level.
submitted bySharkNinja Product Expert - 11 months agoBrand expert
Q: Does it detect pet hair balls/puke? Is there any replacement guarantee if it smears it all over floor/carpet?
submitted by Kristen - 11 months ago
A: The unit will not detect pet hair balls or puke. If the unit sucks the puke it will cause a damage and the warranty will not be valid.
submitted bySharkNinja Product Expert - 10 months agoBrand expert
WARNING:Cancer and Reproductive Harm—www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/
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Guests are saying
The Shark robot vacuum has garnered a mix of admiration and frustration from guests. Many appreciate its powerful suction and ability to handle pet hair, making it a great choice for homes with animals. The self-emptying feature is a standout, providing convenience for busy households. However, some guests have encountered issues with battery life and mapping accuracy, which can affect overall performance. Despite these concerns, the vacuum's efficiency in cleaning various surfaces remains a highlight.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 386 reviews
50% would recommend
70 recommendations
3 out of 5 stars
25 October, 2025
originally posted on sharkninja.com
Need more time!
The jury is still out. My old shark robot has two brush feet and seemed to pick up more stuff! From emptying, it doesn’t appear that this robot is picking up hair.
1 reply from SharkNinja team - 4 days ago
Hi there, Thank you for sharing your thoughts on the Matrix Self-Empty Robot Vacuum. We’re glad to hear you’ve had a positive experience with your previous Shark robot, and we’re sorry to hear this model isn’t meeting your expectations when it comes to hair pickup. Your feedback is important, and we’d love the opportunity to help troubleshoot or explore ways to improve performance. Sometimes small adjustments in settings or placement can make a big difference. Please reach out to our team by phone at 1-888-228-5531. We’d be happy to look into this for you and help ensure your robot is working at its best. Warm regards, Shark Clean US
1 out of 5 stars
23 October, 2025
originally posted on sharkninja.com
Focus on tech, not enough focus on functionality
I bought a shark years ago when they came out, worked great, easy to troubleshoot and very long lasting. This version has been nothing but issues. Sub par suction, doesn’t detect dirt well, and now currently will not charge, I have had this less than a year and do not have carpet. I also have this set up in a space of about 700 square feet so the bar is pretty low. I would not recommend this product at all and next time will be buying something else.
1 reply from SharkNinja team - 6 days ago
Hi Ashley, Thank you for sharing your experience. We’re truly disappointed to hear that your Matrix Self-Empty Robot Vacuum hasn’t lived up to the Shark standard you’ve come to trust. The issues you mentioned with suction, dirt detection, and charging are definitely not what we want for our customers. We’d love the opportunity to troubleshoot this with you and explore options to make it right. Please reach out to our Customer Care team at 1-888-228-5531 so we can assist you directly. Your feedback is incredibly valuable and helps us improve our products and service. Warm regards, Shark Clean US
5 out of 5 stars
23 October, 2025
originally posted on sharkninja.com
Nice & quiet
I love it! It is so quiet too. I don’t have to turn up my tv volume. Been using it for a little over a week now & have not seen anything it missed. So it’s doing very well.
1 out of 5 stars
19 October, 2025
originally posted on sharkninja.com
AWFUL EXPERIENCE.
I bought to add to the Shark I currently have as it is several years old and wasn't working well. I have tried for 3 days and nights to get this vacuum set-up without success. Websites don't exist. Instructions for setup aren't complete and run too fast. I've tried multiple websites without success. Wish Shark would make a vacuum that doesn't need a smart phone to set up. BTW I even replaced my cell phone with a new model and still have had NO SUCCESS and can't find where to go to get help.
2 out of 5 stars
16 October, 2025
Awful App Limits Usefullness
The app is horrendous. I was warned about this before buying it, but figured it couldn’t be that bad and I didn’t need a fancy app anyway. The app constantly logs you out and forces you to sign in when you’d like to have the robot clean. It also will disconnect the robot very frequently so you will have to go through repairing the robot and remapping the house which is very inconvenient when you’re needing the robot to clean but have to waste time on this process. Without the app, the robot wonders aimlessly rather than moving from room to room if you tell it to vacuum by just pushing the buttons. The constant repairing process interferes with convenience and it’s often far more practical to just sweep the house. The robot vacuums decently when the app isn’t screwing up, but most of my home is hard floor. It barely cleans over carpet and doesn’t do well around the edges of the home, so I typically will have to sweep around the edges anyway.
1 reply from SharkNinja Product Expert team - 13 days ago
Hi Kate, Thank you for taking the time to leave a review. We’re truly sorry to hear about your experience with the SharkClean app and the performance of your Matrix. We understand how frustrating it must be to deal with frequent logouts, disconnections, and remapping issues, especially when you're relying on the robot to clean efficiently. We're also sorry to hear it’s not meeting your expectations on carpet and around edges. If you still need assistance, please contact our Customer Service team at 1-888-228-5531. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
1 out of 5 stars
Thumbs down graphic, would not recommend
15 October, 2025Verified purchase
Why does it climb everything?!
So sad. I am so upset with this purchase, the sensors are not working properly I am assuming because it tries to climb everything, inlcuding fans, it eats all the cords even though they are properly bundled & out of the way, it is even eating shoes. What is happening?
1 reply from SharkNinja Product Expert team - 14 days ago
Hi Mary, Thank you for sharing your experience. We understand how frustrating it can be when a product doesn’t perform as expected, especially when it interacts with your home in unexpected ways. It sounds like the sensors may not be functioning optimally, and we’d like to help troubleshoot this with you. Our Customer Care team is here to assist and can walk you through steps to improve performance and reduce issues with cords, shoes, and other obstacles. You can reach us at 1-800-668-9600. Your feedback is incredibly helpful and will be shared with our product team for further review. Kind regards, Shark Clean
5 out of 5 stars
13 October, 2025
originally posted on sharkninja.com
(no review title)
Love the new robot. cleans well and the self-empty is so great
4 out of 5 stars
7 October, 2025
originally posted on sharkninja.com
Robot works great app crashes even after 2 updates
When I first got it the app worked great. The unit does a good job however when it completes it’s cycle and I hit review report the app locks up and the. I have to restart the app. Please fix this. I am using an iPhone 14+ on version 18.6.2
3 out of 5 stars
29 September, 2025Verified purchase
Maybe a lemon?
I loved this for the first couple of months but now will not dock properly and keeps giving me error messages. It also doesn’t get baseboards and corners. I am returning it. Just bought a new full size Shark.
1 reply from SharkNinja Product Expert team - 30 days ago
Hello Mocean, Thank you for sharing your experience. We’re glad to hear you enjoyed the product initially, but we understand how frustrating it must be when things don’t work as expected, especially with docking and error messages. If the unit hasn’t been returned yet, our team would be happy to help troubleshoot further. You can reach out to us at 1-888-228-5531 for product assistance. We appreciate your feedback and hope your new full-size Shark serves you well! Kind regards, Shark Clean
5 out of 5 stars
Thumbs up graphic, would recommend
29 September, 2025Verified purchase
Worth Every Penny!
I absolutely love my Shark Matrix Self-Empty! The self-emptying feature saves me so much time, and it actually cleans every corner of my house. It picks up pet hair, crumbs, and dust with no problem, and switching between carpets and hard floors is seamless. I also love being able to control it from my phone. Super easy, super convenient—best vacuum I’ve ever owned!
2 out of 5 stars
Thumbs down graphic, would not recommend
26 September, 2025Verified purchase
Useless on Carpet
I’m sure it’s great if you don’t have carpet. It is useless for carpet.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello there, Thank you for taking the time to share your feedback. We're truly disappointed to hear that the robot hasn't met your expectations on carpeted surfaces. Your input is incredibly valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to restore your confidence in our brand in the future. Kind regards, Shark Clean
5 out of 5 stars
17 September, 2025
originally posted on sharkninja.com
Great robot vacuum
Have had it three weeks and I love it!!! Does an amazing job!!
5 out of 5 stars
13 September, 2025
originally posted on sharkninja.com
Asset
I have had it for a few weeks. I love it... It really is amazing to watch it move around my home and clean..
5 out of 5 stars
9 September, 2025
originally posted on sharkninja.com
Review
I bought this replacement model and we love it. It does an excellent job
5 out of 5 stars
8 September, 2025
originally posted on sharkninja.com
Great Shark Robot Vacuum
I bought this a few weeks ago and it is really doing a great job on cleaning my wood like floors. I use it twice a week and it really helps me to keep my home clean. If you buy one watch the maintenance U tube video so you keep it working well.
4 out of 5 stars
8 September, 2025
originally posted on sharkninja.com
(no review title)
I bought this unit to replace the first Shark vacuum purchased several years ago. I like the new unit because it doesn't have the maintenance issues the older unit had with clogging. We're on a farm and have 5 cats and several dogs. Only negative comment is new unit is taller than the old unit so it won't clean under coffee and end tables like the old one would. New unit sounds a little bit "clunkier" than old unit.
4 out of 5 stars
5 September, 2025
originally posted on sharkninja.com
Better than previous robot vac.
We purchased the Shark Matrix (RV2310AE) roughly 14 days ago, and really liking it so far. This is replacing a Shark RV1001AE, that we purchased in 2019. The Matrix seems to clean better than the RV1001E did new. The Matrix has not gotten stuck like the previous vacuum did. The only gripe we have at the moment, the side brush is already showing wear.
1 out of 5 stars
Thumbs down graphic, would not recommend
30 August, 2025
Terrible machine
Does not have good suction and will not pick up dog hair on carpet. After having it for a year and a half it will not clean my whole house as mapped. I have reset it several times and remapped our house and still not cleaning the whole house. Will clean only part of a room and then start recharging when it has 90% battery life left. Not worth the money at all, I would NOT recommend the Shark Matrix.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, Thank you for taking the time to leave a review. We sincerely apologize for the issues you've encountered with the suction and performance of your Shark Robot RV2310AE. We will certainly relay your feedback about your robot to the appropriate departments to prevent similar situations in the future. To explore the options available to address the inconvenience with your unit, we kindly ask you to reach out to us at 1-888-228-5531. Kind regards, Shark Clean
5 out of 5 stars
26 August, 2025
originally posted on sharkninja.com
Best vacuum
I love my robot shark vacuum!! It saves so much time since I do not have vacuum. I love the fact that it vacuums under my bed! I love that I can set a schedule and not have to worry.
1 out of 5 stars
Thumbs down graphic, would not recommend
21 August, 2025Verified purchase
Shark not so good
It wouldn't connect bluetooth. And very noisy.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, Thank you for taking the time to leave a review. We truly empathize with your disappointment concerning your Matrix robot with a self-empty base not achieving full connectivity with the SharkClean app, as well as the loud noise it is producing. The performance of your product does not appear to be as expected; we want to ensure it operates correctly. Please contact us at 1 800 668 9600 so we can assist you with this matter. Kind regards, Shark Clean