Shark Power Detect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base Black RV2820ZE

Great addition to our cleaning schedule! Really easy to use and surprisingly good at cleaning !

I’ve had this vacuum for just over a month and my floors and carpets have never looked better

We bought this unit 1 yr ago and have been disappointed in its lack of performance! I could sweep and get better results

I own nothing but shark floor products, vacuum, steam mop, robots. My old shark robot was just the vacuum, I removed him to my daughter and asked for this upgraded, vacuum and mop combo. It was pricey at 1k. But I have always liked all of my other shark and ninja products, so we invested in it. The water refill spout broke with in 2 months. I cant find a replacement anywhere. I can still use the mop feature, by refilling the robot by hand, but that defeats the low maintenance feature. I have to refill it twice each time it mops the floor. Two to three times a week. It works, but for the price, it sould be a little better made. Not nearly as happy with this Shark purchase as with my others.

I have owned this version the robot vacuums for about 6 months now. It looks nice and vacuums ok. But the mop and base are terribly designed. A step up from some of the previous versions. I use the shark cleaning fluid and there are two line behind the robot on the floor after the mop goes over than never seem to go away, no matter what mop heads I have tried. While you are able to wipe out some of the dirt from the bottom of the base, it does not come apart to actually really clean it. Also, I don’t think the lite stream of air that blows from the base onto the mop pad is really doing anything but making it more acceptable for gems to get on. Everyone knows heat kill germs. So this must of been a rush job to get something new out. The brush that moves back and forth to clean the mop head is not removable, so you are moving the gems back and forth between the cleaner and mop head. I see they now have one that has heat and a dryer. These are things their comparable competitors have had for a while. Save your money and get the new one, or a competitors that already have this stuff figured out for around the same price or cheaper.

I bought this vacuum/mop about 2 month ago because i heard good things about the shark robot vacuums but im not impressed. My regular shark vacuum works way better. For the price I honestly expected way better

It saves me a lot of times I have cancer and it does it work for me on mopping and vacuuming

I think the robot does a good job and everything seems heavy duty but the mapping app needs work. It seems pretty dated and not easily modified.

I’m very pleased with this vac/mop robot, it does a really good job. I have two dogs that shed and this vac keeps my floors looking great! The app is easy to use as well.

Unfortunately it just doesn't work. It gets lost, despite having mapped out the home, it somehow can find its way back to the dock and even gets distracted (it'll say its going back to the doc but decides to keep going in circles in a room. It slams into EVERYTHING. And the app just doesn't work. I'm supposed to be able to schedule rooms and times... decides to do its own thing. The buttons are grayed out and won't allow me to control the robot. It goes to the dock and says it'll resume where it left off as soon as its charged... reached 100% and still wouldn't allow me to activate it. Finally, it goes so... miserably slow... drains the battery fast and takes a lifetime to charge up. Should've bought a different robot....

I bought this product 1 year ago and I am so glad I did. It’s is wonderful. Easy setup. Easy to use. Robot does great with vacuuming and I use it every other day. The mopping function is good but I prefer to self mop. This product definitely decreases my daily chores. I am pleased. I have not been disappointed yet with any of the Shark products. I mostly purchase when items go on sale!

I live and die by this robot vacuum! I’ve had a Shark robot for years and when I moved I didn’t hesitate to get a new one to meet my needs. This thing works beautifully! I also love the app integration so I get reminders for both of my robots when they need attention. I’ll never live without one of these!

I got this about two weeks ago. It was the best purchase I’ve ever made. It is great for animals. Thus dirt is so easy to set up. My force have never looked so clean. I’m just so excited.

I bought this robot because someone recommended the shark vacuum. However, I have already gotten 3 replacements, since all of them came with problems. They would work great for a few days, and then something would break. I spent almost 1k, for a product that does not function properly. It’s extremely upsetting, because even after giving them 3 other tries, all of them malfunction. Buy another brand or product! This one unfortunately will breakdown.

Bought this item as a gift for my wife. The came on time and as described. We have now used it for 7 months and had no issues for the first few weeks of use. Now the unit will not go i to the base when and if it returns. It often gets stuck and we have to hunt to find it. We have 2 long hair dogs and the vacuum is subpar at picking up the hair. When it actually does run we have to go behind it and pick up clumps of hair it hasn’t vacuumed. This isn’t our first robot vacuum but it is our first and last Shark. We don’t expect perfection by any stretch but our previous robot vacuum by a competitor was FAR SUPERIOR to this disappointment!

I was given this as a gift from my son. It's not a good product or reliable.The original one malfunctioned and shark was kind enough to send a second one . I mapped my home but it doesn't follow the map and I have to clear and rescan constantly which is time consuming.

I bought this and started using it on Sunday, so today is day 4 and have been using it every day. Have it set to vacuum and mop for one whole week to get my floors deep cleaned. Love the features and the quality of the clean but, the stain sense is a joke. I am using this vacuum and mop to maintain my downstairs which is all dark brown engineered hardwood. I didn't bother cleaning my floor before I started using this, to see what the PowerDetect was capable of. The basestation is located in my living room and I have 3 dogs, one of which is a 4 month old puppy. Coincidentally, my floor color is pretty close to the color of dog poop making it difficult to see when cleaning up from an accident. In my living room, near the basestation there was a dried poop smear that I missed and purposely left to see if the PowerDetect would find it and clean it and that mess is almost completely gone, mostly because the mop pad is the wettest there. It however did not perform any additional cleaning on it so I question if it was able to sense it. The second issue is located in my kitchen where the dogs eat, because they bite the food out of their bowl, drop it on the floor and eat it from their so this dirty spot is a combination of dog saliva and dirt. Again, hard to see because its the same color as the wood grain in the flooring. The third issue, I came home from a long day trip and didn't notice what had happened for a while because all I could smell was poop and I didn't notice anything different in the house. I eventually realized that while I was away, one of my dogs pooped and then my older shark vacuum vacuumed it and proceeded to mop the entire downstairs with it. Anyway, I missed a spot in my front office when I cleaned from this incident and wanted to see what the PowerDetect would do. The PowerDetect doesnt seem to detect any of these dirty areas and just runs over them once. Is it because the "stain" is nearly the same color as the floor? The vacuum wars on YouTube use a white surface so the viewer can see it work but none of the tests are performed on darker surfaces or surfaces that nearly match the color of what is being cleaned. In my situation it seems stain detect doesnt and will not work. I will need to continue to clean with a separate mop the areas the PowerDetect wont clean.

SHARK sprząta mój dom, Jestem zadowolony w 100%. 👌

This product is horrible. After it “mops” my floor is dirtier. Most of the time it can’t go back to the dock and/or it can find the dock. I’ve cleaned EVERYTHING and it’s constant problems. Why am I having to put it on the dock after it “mops”? I’ve had 3 of these machines (different models), with each new purchase. I hope that I will finally get one that actually works properly. I’m done with these. Spent a lot of money, just to throw in the garbage. Shark — this is the LAST time you screw me. We are DONE.

This is the second 2-in-1 that I've gotten and neither has worked well and/or for long. The first one wasn't able to attach mop pad right from the start so no mopping capability. The second one - could I have been that foolish to buy another - worked for two months and now will no longer attach mop pad. Dang it, Shark! What gives!!!