Sponsored
Shark Power Detect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base Black RV2820ZE
$999.99
In Stock
Eligible for registries and wish lists
At a glance
Sponsored
About this item
Highlights
- NeverTouch™ Pro Base: After every clean, the robot returns to the base, automatically empties debris into its 60-day-capacity bin, refills its water tank for up to 30 days, then washes and dries the mopping pad.
- PowerDetect™ Cleaning Technologies: Five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges.
- NeverStuck Technology™: The robot lifts itself over obstacles and across thresholds and thick carpets to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage.
- Advanced Edge Cleaning: No cleaning details missed—when vacuuming or mopping, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch to for edge-to-edge mop cleaning.
- Perfect for Homes with Pets: The NeverTouch™ Pro Base captures and traps 99.97% of pet allergens* and dust, and Odor Neutralizer Technology traps odors for a fresher smelling home. (*down to .3 microns, allergens refers to non-living matter)
- Cutting-Edge Navigation Technology: The advanced 3D sensor and 360° LiDAR work together so the robot can detect and avoid obstacles and furniture, adapting to everyday changes while diligently cleaning your home.
- Set Schedules, Clean On Demand, Target Clean: Let the robot do the cleaning, and tell it exactly how you want the job done. Target specific spots for extra cleaning, set up no-go zones, create a map of your home, schedule cleanings, and more.
Description
The PowerDetect™ NeverTouch™ Pro robot vacuum and mop is designed to capture more, reach farther, and need you less (vs. Shark Matrix™ 2-in-1.) After every cleaning run, the robot will return to the NeverTouch™ Pro base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean—maintenance-free cleaning for up to a month.
Dimensions (Overall): 17.5 Inches (H) x 14.33 Inches (W) x 18.8 Inches (D)
Weight: 25 Pounds
Features: Rechargeable, Cordless, Smart Mapping, Wet or Dry Cleaning, Pet Hair Pick-Up
Capacity (Volume): .33 Quart
Cable/Cord Length: 6 Feet
Wattage Required: 650 Watts
Number of Speeds: 1
Bag Type: Bagless
Cleaning Path Width: 5.69 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hard Floor, Hardwood
Filter Type: HEPA
Amps Required: 5.42 Amps
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 94410435
UPC: 622356637121
Item Number (DPCI): 329-00-0198
Origin: Imported
If the item details aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 21 inches length x 17.5 inches width x 17.5 inches height
Estimated ship weight: 35 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: Why can't it be set up on a carpeted floor?
submitted by Scott - 6 months ago
A: This product is not recommended to be set up on a carpeted floor because the base must be placed on a level, hard surface for proper docking and recharging of the robot vacuum. Carpet can cause the base to be unstable, which can affect the robot’s ability to connect securely to the base and operate properly.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
Q: Does it clean stains on carpet!
submitted by Dawn - 8 months ago
A: It is not designed to remove stains from carpeted flooring.
submitted bySharkNinja Product Expert - 8 months agoBrand expert
Q: What is the suction power
submitted by Suction power - 10 months ago
A: The Shark Power Detect has a wattage of 650 watts with 5.42 amps.
submitted bySharkNinja Product Expert - 10 months agoBrand expert
WARNING:Cancer and Reproductive Harm—www.P65Warnings.ca.gov For more information, go to https://www.p65warnings.ca.gov/
Frequently bought together
$649.99
reg $999.99 Sale
$30 Target GiftCard with purchase Shark vacuum & mop
4.1 out of 5 stars with 190 ratings
$26.99
reg $49.99 Sale
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Guests are saying
The robot vacuum mop has received mixed feedback from guests, highlighting its strong cleaning capabilities, especially for pet owners. Many appreciate its intuitive app and solid battery life, making it a convenient addition to their cleaning routine. However, concerns about the mapping function and docking issues have been noted. Overall, it serves as a helpful tool for maintaining cleanliness in homes with pets, though some guests experienced reliability issues.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.0 out of 5 stars with 186 reviews
50% would recommend
2 recommendations
5 out of 5 stars
9 December, 2025
originally posted on sharkninja.com
LOVE THIS!! Long Battery life and great features
I’ve had this for about a month and I love it. I schedule my cleaning times for different rooms you can only schedule 2 per day. My whole house has hardwood floors except master bath which is tile. I have the mop set to eco and it doesn’t put a lot of water on the floors which is key for my hardwood. If it needs to cross the carpet in mop mode, it lifts the mop up so it doesn’t touch carpet!! I have 2 dogs, one is a German Shepherd who sheds so much, and the vacuum hasn’t clogged up at all. When it’s full it empties itself into the bin and goes back out to pick up where it left off. The battery life is amazing, I have 2 other Shark robot vacuums for my second and third floors, the battery life on them is probably half of this one. If you get it on sale it is so worth it!!
1 out of 5 stars
7 December, 2025
originally posted on sharkninja.com
Worst product!!!!
It’s the worst product I have ever purchased. Suction power is too low. Shark intelligently didn’t mention the power in its tech specification. When I turn on mop, it says it will first vaccum it and then mops but when detects carpet, instead of vaccuming it just skips the entire carpet.
1 reply from SharkNinja team - 3 days ago
Hi Gowri, Thank you for taking the time to leave a review on our Shark PowerDetect 2-in-1 Robot Vacuum. This isn’t our usual standard, and we acknowledge how frustrating this must be. We sincerely apologize for this experience. Something doesn't sound quite right with your robot, and we'd like to investigate this with you. Please reach out to our team by phone at 1-888-228-5531, we'd be happy to assist. They are available Monday through Friday, 9 a.m. to 9 p.m. ET, and Saturday, 9 a.m. to 6 p.m. We look forward to hearing from you. Kind regards, Shark Clean US
4 out of 5 stars
2 December, 2025
originally posted on sharkninja.com
(no review title)
This vacuum does a great job but I really hope it lasts longer this time than the last one
3 out of 5 stars
29 November, 2025
originally posted on sharkninja.com
It's ok I guess
I bought over a year ago. The unit has never agreed right especially when mopping. I
1 reply from SharkNinja team - 8 days ago
Hi Hap12475, Thank you for taking the time to leave a review. We’re deeply unhappy that your PowerDetect Robot Vacuum is having issues mopping. This definitely isn’t the kind of experience we want you to have. We kindly invite you to reach out to our Customer Service team at 1-888-228-5531, or refer to the self-help guide below. One of our agents will be happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. https://support.sharkninja.com/article/RV2800ZE-RV2800YE-RV2800YS-Shark-POWERDETECT-NeverTouch-Base-Robot-Vacuum-Troubleshooting-Guide Kind regards, Shark Clean
3 out of 5 stars
22 November, 2025
originally posted on sharkninja.com
Great ROBOT!
[This review was collected as part of a promotion.] Im testing a unit and so far the only snags ive come across is that it doesnt pick up pet hair on my area rug in the living room and it completely avoids the guest bathroom.Otherwise i love it! It picks up alot of dirt daily and saves me so much time. My floors actually look better since i started using the robot..
1 reply from SharkNinja team - 19 days ago
Hello, Thank you for taking the time to leave a review. Sounds like you’re loving your Robot! We hope that the lower star rating was selected in error, but if there's anything we can do to improve your experience, please reach out to our team by phone at 1-888-228-5531. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
1 out of 5 stars
18 November, 2025
originally posted on sharkninja.com
Awful
This product is a huge headache for me. I replaced my Samsung robovac with this and I want to return it. It has been about a month and I’ve had to remap the apartment 10times. It doesnt allow you to set more than 2 cleans a day (for anyone with pets this is absurd), and the mop+vacuum setting is worthless - it will only mop or only vacuum. The longest run it’s had is 15minutes before it returns to the base and it has barely done anything. I’m freaking over it!
1 reply from SharkNinja team - 25 days ago
Hello, Thank you for taking the time to leave a review. We understand this has caused a lot of frustration, and we're here to help. Based on the app issues you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-888-228-5531? We’d love to help ensure you’re getting the most from your product. You can also click on the link provided below for troubleshooting help. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET https://support.sharkninja.com/global-search/RV2820ZE Kind regards, Shark Clean
1 out of 5 stars
13 November, 2025
originally posted on sharkninja.com
DO NOT BUY THIS!!! IT LEAVES ALL THE DEBRIS ALL OV
DO NOT BUY THIS!!! IT LEAVES ALL THE DEBRIS ALL OVER! We have had 3 of them (2 warranties) and each one does this!!! it also just moves wet dirt all over the floor instead of mopping leading to dirtier floors than when you started!
1 reply from SharkNinja team - 25 days ago
Hello there, Thank you for taking the time to leave a review. We’re deeply unhappy to hear about the trouble this may have caused. That’s definitely not what we want for our customers. We’ll definitely share your experience with our product development team for review. We sincerely apologize for any inconvenience caused. Kind Regards, Shark Clean
3 out of 5 stars
11 November, 2025
originally posted on sharkninja.com
Great advertisement
I’ve had this since it 1st came out. All they do is push dog hair around. When it’s done I have to vacuum up the dog hair.
1 reply from SharkNinja team - 1 month ago
Hello there, Thank you for taking the time to leave a review. We’re sorry to hear that the product isn’t meeting your expectations when it comes to picking up pet hair—that’s definitely not the result we want for our customers. Your feedback is very helpful, and we’ll make sure to share it with our product team for review. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean
2 out of 5 stars
10 November, 2025
originally posted on sharkninja.com
Great Idea, Poor Execution
Setup was super easy — the mapping setup ran smoothly, and I thought I’d found my new favorite gadget. But once I started using it, the flaws really showed. It doesn’t pick up very well. It leaves behind light stuff like tissue pieces, fluff balls of dog hair, and even tiny bits of dog food. I shouldn’t have to vacuum again after the robot finishes. Editing the map is so frustrating. Merging or splitting rooms takes several tries, and you can’t move the split line once it’s made. For something that’s supposed to be “smart,” it’s way too clunky. The mop + vacuum mode only works if you clean the entire house. My home’s about 2,100 sq ft — it takes all day because it has to go base to recharge. So I want to clean half house at a time, you can't select mop + vacuum mode when selecting specific rooms. The spot clean feature is also really limited. You can’t create your own clean zones — it just does a small square area. My kitchen is big and open, and I just want to clean around the sink, stove, and fridge after dinner. So the spot clean is unless to me and I have to select the kitchen room and move all the chairs and stools and clean the entire kitchen zone. Super inconvenient. Overall, great idea but poor execution. Weak suction, glitchy app, and limited cleaning options make it hard to recommend.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We're really unhappy you’re experiencing low suction, and we apologize for the frustration this Robot may have caused. We'll make sure your feedback reaches the appropriate teams for consideration in future product planning. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET Kind regards, Shark Clean
5 out of 5 stars
9 November, 2025
originally posted on sharkninja.com
This robot twerks
I bought this vaccume about 8 months ago. It does a great job. I haven't used the mop function all that much, but when i do i love this robot even more, and it avoids our caprets with ease. Yes i can mop and clean my house faster, but now i can just let it do that for me.
1 out of 5 stars
5 November, 2025
originally posted on Shark Ninja
Poor
I bought a RV2020 almost a year ago, after 6 months, there were a lot of issues in both software and hardware. The app didn’t allow a Canadian address for registration. The saved map was disappeared several times after i saved it again and again. The edit function of map would create some weird issues, such as duplication of map, room numbers issues. The loading time of app is too long, and it is not user friendly at all. On the other hand, i could never find the parts i needed, like mop pads, i have to ask my friend to buy them in the US for me. Less than a year, a screw on pad plate is already rusted. Besides, the vacuum robot would get stuck by its own pad plate quite often. Moreover, support cannot be reached by email.
1 reply from SharkNinja team - 1 month ago
Hello, Thank you for taking the time to leave a review. We’re disappointed to hear about the issues you experienced with both our hardware and software, it’s not the standard we hold ourselves to. Rest assured, your comments will be reviewed by the relevant teams as we plan future updates. For further assistance with this matter, you can visit our support page via the link below, or contact us via phone at 1-888-228-5531. Our team is available: 📞 Monday–Friday: 9 a.m. – 9 p.m. ET 📞 Saturday: 9 a.m. – 6 p.m. ET https://support.sharkninja.com/global-search/RV2800 Kind regards, Shark Clean
2 out of 5 stars
2 November, 2025
originally posted on sharkninja.com
Smears poop great!
I can’t figure out how to cancel a scheduled cleaning. Should be easy! Plus this thing will not just run over dog poop, it will drag and smear it Everywhere!! I’m replacing carpet for hardwood thanks to this dumb thing!
1 reply from SharkNinja team - 1 month ago
Hi Former carpet owner, Thank you for taking the time to leave a review. We're so sorry for the difficulties you've faced with your unit. This definitely isn’t the kind of experience we want you to have. Please not that you can reschedule cleaning via the Shark Clean App. If you’d like to speak with us further, please reach out to 1-1-888-228-5531.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean
1 out of 5 stars
2 November, 2025
originally posted on Shark Ninja
Lofty promises for a non-functioning product
Beyond disappointed with my purchase and will be initiating a return now. I’ve tried for a month to make this thing “work” to no avail. Most times it simply circles a few feet away from the dock, it doesn’t map the room correctly no matter what. Tried different rooms too, it simply won’t clean. There was also a two week patios where it did nothing. The app is awful and despite trying to factory reset the device at least 5 times I’ve never been able to. This is what I would expect a startup to ship, a half baked product. Not a company like Shark, but clearly this is a major fail.
1 reply from SharkNinja team - 1 month ago
Hi there, Thank you so much for taking the time to share your feedback. We’re truly sorry to hear that your robot vacuum isn’t mapping or cleaning properly. We completely understand how disappointing and inconvenient this must be, and we sincerely apologize for any trouble this may have caused. Please know that we’re here to help. Our Customer Service team is ready to assist you and work toward a solution. Don’t hesitate to reach out to us at 1-855-520-7816. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean CA.
4 out of 5 stars
28 October, 2025
originally posted on sharkninja.com
It's ok, no great.
Para un piso de azulejos no trapea muy bien . No es para 30 dias como indican.
5 out of 5 stars
25 October, 2025
originally posted on Shark Ninja
Great product
Great addition to our cleaning schedule! Really easy to use and surprisingly good at cleaning !
5 out of 5 stars
22 October, 2025
originally posted on sharkninja.com
Does everything but dust
I’ve had this vacuum for just over a month and my floors and carpets have never looked better
1 out of 5 stars
21 October, 2025
originally posted on sharkninja.com
Don’t waste your money
We bought this unit 1 yr ago and have been disappointed in its lack of performance! I could sweep and get better results
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for sharing your experience. We’re truly saddened to hear that the PowerDetect 2-in-1 Robot hasn’t met your expectations. That’s certainly not the level of performance we strive to deliver, and we understand how disappointing it is when a product doesn’t live up to its promise. We’d love the opportunity to learn more and help improve your experience. Please reach out to our Customer Care team at 1-888-228-5531 with your order details so we can explore possible solutions together. Warm regards, Shark Clean US
3 out of 5 stars
21 October, 2025
originally posted on sharkninja.com
Wanted to Love it.
I own nothing but shark floor products, vacuum, steam mop, robots. My old shark robot was just the vacuum, I removed him to my daughter and asked for this upgraded, vacuum and mop combo. It was pricey at 1k. But I have always liked all of my other shark and ninja products, so we invested in it. The water refill spout broke with in 2 months. I cant find a replacement anywhere. I can still use the mop feature, by refilling the robot by hand, but that defeats the low maintenance feature. I have to refill it twice each time it mops the floor. Two to three times a week. It works, but for the price, it sould be a little better made. Not nearly as happy with this Shark purchase as with my others.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you so much for your continued support and for sharing your experience with the PowerDetect 2-in-1 Robot. We’re truly disappointed to hear about the issue with the water refill spout breaking so soon after purchase. That’s certainly not the durability we aim for, especially on a premium product. We understand how frustrating it is to lose the convenience of low-maintenance cleaning, and we appreciate your resourcefulness in continuing to use the mop feature manually. We’d love the opportunity to help resolve this and locate a replacement part for you. Please reach out to our Customer Care team by phone at 1-888-228-5531 and we’ll do our best to assist you. Warm regards, Shark Clean US
2 out of 5 stars
18 October, 2025
originally posted on sharkninja.com
Skip this one!
I have owned this version the robot vacuums for about 6 months now. It looks nice and vacuums ok. But the mop and base are terribly designed. A step up from some of the previous versions. I use the shark cleaning fluid and there are two line behind the robot on the floor after the mop goes over than never seem to go away, no matter what mop heads I have tried. While you are able to wipe out some of the dirt from the bottom of the base, it does not come apart to actually really clean it. Also, I don’t think the lite stream of air that blows from the base onto the mop pad is really doing anything but making it more acceptable for gems to get on. Everyone knows heat kill germs. So this must of been a rush job to get something new out. The brush that moves back and forth to clean the mop head is not removable, so you are moving the gems back and forth between the cleaner and mop head. I see they now have one that has heat and a dryer. These are things their comparable competitors have had for a while. Save your money and get the new one, or a competitors that already have this stuff figured out for around the same price or cheaper.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for sharing your experience with the PowerDetect 2-in-1 Robot. We’re disappointed to hear that the mop and base design haven’t met your expectations, and we appreciate your honest feedback. We understand how important it is for a robot vacuum and mop to deliver both performance and convenience, especially when it comes to cleaning effectiveness and hygiene. The streaks left behind and difficulty cleaning the base are concerns we take seriously, and your insights help us improve future designs. Feel free to give our team a call at 1-888-228-5531. We’d love to help ensure you’re getting the most from your product. Thank you again for your feedback, it helps us continue to innovate and serve you better. Warm regards, Shark Clean US
2 out of 5 stars
25 September, 2025
originally posted on sharkninja.com
Kind of disappointed
I bought this vacuum/mop about 2 month ago because i heard good things about the shark robot vacuums but im not impressed. My regular shark vacuum works way better. For the price I honestly expected way better
1 reply from SharkNinja team - 3 months ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that the Shark Robot vacuum/mop hasn’t lived up to your expectations. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Our hours of Operation: Monday-Friday 9am - 9pm EST | Saturday 9am - 6pm EST. Kind regards, Shark Clean