Shark PowerDetect 2-in-1 Robot Vacuum and Mop with NeverTouch Pro Base

It cleans my house truly well and doesn’t cause a hassle because it is self sustaining

I got this about two weeks ago. It was the best purchase I’ve ever made. It is great for animals. Thus dirt is so easy to set up. My force have never looked so clean. I’m just so excited.

I bought this robot because someone recommended the shark vacuum. However, I have already gotten 3 replacements, since all of them came with problems. They would work great for a few days, and then something would break. I spent almost 1k, for a product that does not function properly. It’s extremely upsetting, because even after giving them 3 other tries, all of them malfunction. Buy another brand or product! This one unfortunately will breakdown.

Bought this item as a gift for my wife. The came on time and as described. We have now used it for 7 months and had no issues for the first few weeks of use. Now the unit will not go i to the base when and if it returns. It often gets stuck and we have to hunt to find it. We have 2 long hair dogs and the vacuum is subpar at picking up the hair. When it actually does run we have to go behind it and pick up clumps of hair it hasn’t vacuumed. This isn’t our first robot vacuum but it is our first and last Shark. We don’t expect perfection by any stretch but our previous robot vacuum by a competitor was FAR SUPERIOR to this disappointment!

I was given this as a gift from my son. It's not a good product or reliable.The original one malfunctioned and shark was kind enough to send a second one . I mapped my home but it doesn't follow the map and I have to clear and rescan constantly which is time consuming.

Bought this robot as a replacement. Having had Shark products in the past, this seemed like a no-brainer. However I am very very disappointed. Previous shark robot I had would command to rooms and cleaned well. This robot can't even go to directed rooms by Google. It can't even dock! Sometimes takes 1-5 times to line up and dock.. Beyond disappointed with this unit.

I bought this and started using it on Sunday, so today is day 4 and have been using it every day. Have it set to vacuum and mop for one whole week to get my floors deep cleaned. Love the features and the quality of the clean but, the stain sense is a joke. I am using this vacuum and mop to maintain my downstairs which is all dark brown engineered hardwood. I didn't bother cleaning my floor before I started using this, to see what the PowerDetect was capable of. The basestation is located in my living room and I have 3 dogs, one of which is a 4 month old puppy. Coincidentally, my floor color is pretty close to the color of dog poop making it difficult to see when cleaning up from an accident. In my living room, near the basestation there was a dried poop smear that I missed and purposely left to see if the PowerDetect would find it and clean it and that mess is almost completely gone, mostly because the mop pad is the wettest there. It however did not perform any additional cleaning on it so I question if it was able to sense it. The second issue is located in my kitchen where the dogs eat, because they bite the food out of their bowl, drop it on the floor and eat it from their so this dirty spot is a combination of dog saliva and dirt. Again, hard to see because its the same color as the wood grain in the flooring. The third issue, I came home from a long day trip and didn't notice what had happened for a while because all I could smell was poop and I didn't notice anything different in the house. I eventually realized that while I was away, one of my dogs pooped and then my older shark vacuum vacuumed it and proceeded to mop the entire downstairs with it. Anyway, I missed a spot in my front office when I cleaned from this incident and wanted to see what the PowerDetect would do. The PowerDetect doesnt seem to detect any of these dirty areas and just runs over them once. Is it because the "stain" is nearly the same color as the floor? The vacuum wars on YouTube use a white surface so the viewer can see it work but none of the tests are performed on darker surfaces or surfaces that nearly match the color of what is being cleaned. In my situation it seems stain detect doesnt and will not work. I will need to continue to clean with a separate mop the areas the PowerDetect wont clean.

SHARK sprząta mój dom, Jestem zadowolony w 100%. 👌

This product is horrible. After it “mops” my floor is dirtier. Most of the time it can’t go back to the dock and/or it can find the dock. I’ve cleaned EVERYTHING and it’s constant problems. Why am I having to put it on the dock after it “mops”? I’ve had 3 of these machines (different models), with each new purchase. I hope that I will finally get one that actually works properly. I’m done with these. Spent a lot of money, just to throw in the garbage. Shark — this is the LAST time you screw me. We are DONE.

This is the second 2-in-1 that I've gotten and neither has worked well and/or for long. The first one wasn't able to attach mop pad right from the start so no mopping capability. The second one - could I have been that foolish to buy another - worked for two months and now will no longer attach mop pad. Dang it, Shark! What gives!!!

I got this a couple days ago.. the App is terrible. We mapped this twice, deleted and reset the vaccum, the app is constantly behind. In addition when I select a certain area the vaccum goes somewhere else instead. It's terrible.

Exceeding all expectations! The old verbiage “tried the rest - now have the best”…well, here it is!!

I have had it for almost a month. It makes life alot easier. It does a great job on the flooring both scrubbing and vacuuming. I love that you fill the water amd cleaning solution and it does everything after setup.

Have had it for 2 weeks and is the best cleaning product anywhere

Very clumsy machine. Bumps into everything, gets stuck easily in various things like pet food bowls, kitchen mats, etc. has trouble finding the dock when it has plenty of space around the area. Battery dies before it sends itself back to the dock. Not worth the expensive price when there are cheaper options with the same if not better features.

I have had this robot a few weeks and I absolutely love it!! It is definitely a leader in the auto vac industry. I couldn’t be more impressed!

Excellent Features and Cleaning Operations. Better than Dyson & iRobot & Samsung

The cleaning pads don't stay on the unit while cleaning. There is not enough velcro on the pad driver . Then when it returns to home and does the pad cleaning,it sucks the pad into the unit. I now babysit and watch the unit. I am not impressed at all. It does not work like it shows in the video. I am so disappointed for the cost

So far so good! I thought the hand held vacuum was a bonus with purchase but I never received it. I have only had my product for a week though

So frustrated!! I ordered a unit in December. It worked great originally and then just stopped. You sent me a replacement. The replacement worked amazingly well until the end of last week. Now the pad keeps getting stuck in the base. No matter what I have tried I can't get it to keep the pad on. I spent so much money on this unit and am so disappointed!