Shark Matrix Plus 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, HEPA Bagless Self Empty - RV2610WA: AI Ultra, Pet Hair, Multi-Surface
$399.99 sale price when purchased online
$699.99 list price
Target Online store #3991
About this item
Highlights
- First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time.
- With Matrix Clean, the robotic vacuum cleans in a precision matrix grid taking multiple passes over dirt and debris delivering 30% better carpet cleaning*(*vs. RV2610WD single pass tested on level loop sand).
- CleanEdge Detect uses blasts of air and corner recognition to remove debris from edges and corners pulling the debris into the cleaning path for 50% better edge cleaning*–reaching where others can’t (*vs RV2610WD with CleanEdge turned off).
- True HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns) in the base.
- Bagless, self-emptying base holds up to 60 days of dirt and debris. The bagless base does not require any additional purchase of disposal bags.
- Sonic Mopping scrubs hard floors 100x per minute and for extra deep cleaning initiate Matrix Mop in the app to get 50% better stain cleaning in targeted zones (vs. RV2001WD, modified IEC 62885-6). Safe for use on all sealed hard floors including wood, tile, and laminate.
- Self-Cleaning Brushroll digs deep into carpets and directly engages hardwood floors pulling up debris, hair, and dirt from all surfaces in your home – engineered to pick up more hair and is anti-hair wrap.
- 360° LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- With powerful suction, sonic mopping, and Shark’s self-cleaning brushroll, the robot picks up pet hair and eliminates stuck-on pet messes with ease.
- With Recharge & Resume, when low on battery, the robot can return to its base, recharge, and pickup cleaning where it left off.
Description
The Shark Matrix™ Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping™ for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean® app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.
Dimensions (Overall): 1 Inches (H) x 1 Inches (W) x 1 Inches (D)
Weight: 1 Pounds
Features: Cordless, Pet Hair Pick-Up
Capacity (Volume): 10 Quart
Run Time: 100 Minutes
Includes: Charging Base, Cleaning Pads, Cleaning Solution
Wattage Required: 1000 Watts
Number of Speeds: 2
Bag Type: Bagless
Cleaning Path Width: 10 Inches
Recommended Surface Application: Multi-Surface, Carpet, Hard Floor, Hardwood
Filter Type: HEPA
Hose Length: 0 Inches
Power Source: Battery
Battery: 1 Non-Universal Lithium Ion, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 86794821
UPC: 622356591317
Item Number (DPCI): 329-00-6071
Origin: Imported
WARNING: Cancer and Reproductive Harm—www.P65Warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.
Shipping details
Estimated ship dimensions: 22 inches length x 16 inches width x 11 inches height
Estimated ship weight: 24.38 pounds
We regret that this item cannot be shipped to PO Boxes.
This item cannot be shipped to the following locations: American Samoa (see also separate entry under AS), Guam (see also separate entry under GU), Northern Mariana Islands, Puerto Rico (see also separate entry under PR), United States Minor Outlying Islands, Virgin Islands, U.S., APO/FPO
This item ships in its manufacturer’s packaging, revealing what’s inside. ·
Return details
This item must be returned to any Target store.
This item must be returned within 90 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.
Q: How do you get it to vacuum only? Mopping is nice but not every time. There is no option for me to do one or the other, the water resevoir is empty but vac won't even entertain working while empty.
submitted by LD - 10 months ago
A: This is confusing. The water reservoir is part of the robot dust bin. How would you take off just the Reservoir?
submitted byKM - 8 months agoA: I am trying to figure out the same thing- the AV2610WA (Amazon verson) vs RV2610WA (retail version) seems to have a difference in the dustbin and there is no support or for the Amazon version.
submitted byJen - 3 months agoA: To use this without the mop option, remove the reservoir from the robot.
submitted bySharkNinja Product Expert - 9 months agoBrand expert
Q: Will it run on 5 GHz internet modem?
submitted by Jane - 2 years ago
A: We would like to let you know that shark robots require a 2.4 GHz network to complete the connection process, it will not connect to a 5GHz.
submitted byShark Support Team - 2 years agoBrand expert
Q: Can you use it to mop different rooms manually or do you need the app to map all rooms that you need?. How long does the battery last?
submitted by Jackie - 21 days ago
A: Jackie, it's not necessary to map all the rooms if you prefer it that way. To manually start a cleaning cycle, press the CLEAN button on the robot or on the mobile app. To immediately send the robot back to the base, press the DOCK button. On the other hand, the expected runtime is 60 minutes.
submitted bySharkNinja Product Expert - 20 days agoBrand expert
Q: How is it with dog hair?
submitted by Caroline - 29 days ago
A: The Shark Matrix Plus 2-in-1 Robot Vacuum & Mop RV2610WA is perfect for homes with pets. It features powerful suction, sonic mopping, and Shark’s self-cleaning brush roll. The robot picks up pet hair and eliminates stuck-on pet messes with ease.
submitted bySharkNinja Product Expert - 27 days agoBrand expert
Q: Does the mop use steam to disinfect?
submitted by Reb - 1 month ago
A: The Shark Matrix Plus 2-in-1 uses sonic mopping, not steam. It vibrates a damp microfiber pad to scrub and lift soils—it does not heat water to produce steam and therefore doesn’t disinfect via high-temperature vapor.
submitted bySharkNinja Product Expert - 1 month agoBrand expert
Q: Can it be used without a smartphone?
submitted by liz - 1 month ago
A: Yes, the vacuum can be used without a smartphone. While the app allows for advanced features like mapping and customization, the unit can be manually started using the onboard Clean button, and it will clean in Matrix mode by default. For full functionality, including mopping and customizing settings, the app is recommended but not strictly required.
submitted bySharkNinja Product Expert - 1 month agoBrand expert
Q: Does it vacuum all types of carpers including shag carpet
submitted by Dee Cee - 3 months ago
A: The Matrix can clean most carpets with a precise matrix grid, taking multiple passes over dirt and debris and delivering 30% better carpet cleaning.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Are the pads self cleaning ?
submitted by sammy - 3 months ago
A: No, the pads are not self-cleaning. They need to be removed and washed according to the care instructions.
submitted bySharkNinja Product Expert - 3 months agoBrand expert
Q: Can you map out what rooms you want it to clean
submitted by Dmilos - 4 months ago
A: Yes, when you create the map, you can add the rooms you want to have cleaned.
submitted bySharkNinja Product Expert - 4 months agoBrand expert
Q: Can you have it clean and mop the hardwood floors and at the same time just vaccuum the area rugs with no water?
submitted by KM - 8 months ago
A: Yes, it vacuums and mops at the same time. You can also set up the carpet zones on the app so it avoids them while mopping.
submitted bySharkNinja Product Expert - 6 months agoBrand expert
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Guests are saying
The product has received mixed feedback from guests, highlighting both its innovative features and significant drawbacks. Many appreciate its cleaning capabilities, especially the vacuuming and mopping functions, as well as the self-emptying feature. However, concerns about reliability, app functionality, and navigation issues have been frequently mentioned. Guests have experienced problems with the robot getting stuck, failing to detect obstacles, and the app being glitchy, which detracts from the overall experience.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 826 reviews
34% would recommend
47 recommendations
Mop liquid dispenser quit working after only 18 months
2 out of 5 stars
Thumbs down graphic, would not recommend
Texas Home Owner - 3 days ago
I loved my Shark Matrix Plus until the liquid quit dispersing to the mop pad. After phone calls to Shark and troubleshooting, I found out I would need to replace the entire water tank for an additional $60. It seems unfortunate, considering the amount paid in the first place.
Very loud
4 out of 5 stars
Donna - 4 days ago
originally posted on sharkninja.com
This is a replacement from sShark, and is much different than the one I had. Very loud, and does not vacuum as well as my previous robot. Also very hard to add rug area sizes . Previous robot allowed you to put size in. This one , it just adds a large block, and it's difficult to guesstimate. Not sure I will get another one for this price.
Major regrets
2 out of 5 stars
Thumbs down graphic, would not recommend
Mly - 7 days ago, Verified purchaser
I’ve spent more time “fixing” the vacuum than it has saved me cleaning the floor myself. I’ve given up on even using the app. I just go to the vacuum myself to press “clean”. More often than not, I have to “clear the dust roll”. And by that, I think I have to do it at least once every single day. I might as well sweep before it works. Which I use to sweep and let the mop do its job. But then I’d have to clean the water canister and change the mop pad every single time. My place isn’t that big, so I ended up doing basically the same amount of work. Lately, it’s been struggling to even dock. I’m constantly hand connecting it, which takes longer to find the perfect alignment than one might think. This machine has given me so much grief. I regret the purchase so badly. I wish I just shelled out for something that worked better. And at $400, that isn’t a cheap purchase by any means .
1 reply from SharkNinja Product Expert team - 6 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’ve spent a long time fixing the vacuum and that you gave up using the app. We understand how concerning this is for you, especially when you have to manually press 'clean.' Please reach out to our team by phone at 1-800-668-9600; we'd be happy to look into this for you. Kind regards, Shark Clean
Not worth the price
2 out of 5 stars
Thumbs down graphic, would not recommend
Aspirational - 8 days ago, Verified purchaser
I’ve had three shark robot vacuums and it seems the fancy more expensive they get the worst they get. This vacuum always leaves big areas untouched, can’t figure out how to re dock and has a mind of its own when it comes to mopping. The only way I know to how to guarantee it’s gonna mop as if I do the spot cleaning. The only reason I’m giving this two stars is because when It does clean it works well. I feel like it should either vacuum recharge then mop immediately or have two buttons/selector’s on vacuum/ app to allow you to choose to mop the entire floor
1 reply from SharkNinja Product Expert team - 6 days ago
Hi dear customer, Thank you for sharing your detailed experience with the Shark Matrix Plus Robot Vacuum & Mop. We truly appreciate your loyalty in choosing Shark, and we’re sorry to hear this model hasn’t lived up to expectations, especially given your past experiences with our robots. It’s clear how frustrating it must be to have areas missed during cleaning and inconsistencies with the mopping function. Your suggestion about more intuitive controls for switching between vacuuming and mopping is very thoughtful, and we'll make sure your feedback is passed along to our product development team. We’d love to help troubleshoot the performance and docking concerns with you. Please give our dedicated Robot Support team a call at 1-888-228-5531 so we can assist directly. Kind regards, Shark Clean
Amazing
5 out of 5 stars
Thumbs up graphic, would recommend
Hilda - 10 days ago, Verified purchaser
Absolutely love it! Does exactly what it says. Worth the price
CHEAP PLASTIC
1 out of 5 stars
Thumbs down graphic, would not recommend
Sam - 12 days ago, Verified purchaser
We bought this mop/vacuum combo on 7/15. By 7/17 the plastic clip that you squeeze to attach the mop head had broken. We thought this was a fluke, returned it and bought another on the same day. On 7/18, we noticed a puddle under the mop/vac while on its bases. We brought it to the sink and flipped it over, when we removed the mop head to assess the fluid tank a bunch of black plastic pieces fell out. We couldn’t believe it. To top it off, when we tried to reattach the mop head to pack it up for return, THE SAME CLIP BROKE, just like the first vacuum. Save yourself the hassle and buy something else. We went with the roborock combo.
1 reply from SharkNinja Product Expert team - 9 days ago
Hi Sam, Thank you for sharing your experience with the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop. We’re very sorry to hear about the repeated problems you encountered with the mop head clip and the leaking, especially within such a short timeframe. This is certainly not the level of reliability or quality we aim to deliver, and we understand how frustrating and disappointing this situation must have been—especially after giving the product a second chance. Your feedback is extremely valuable and will be shared with our product teams for review as we continue working to improve our designs and customer experience. If you have any remaining questions or concerns we can help with, please don’t hesitate to contact us at 1-888-228-5531. We’re here to support you. Kind regards, Shark Clean
Unreliable machine
1 out of 5 stars
shreppy - 16 days ago
originally posted on sharkninja.com
My unit is 8 months old and has broken 4 times. The mop bin has broken twice and the pod twice - all through no fault of my own, just normal use (nothing was dropped or used aggressively, etc). Every time you call for a warranty you are charged for the replacement parts. I bought a Shark robot because I loved the brand with other products but will never recommend or buy a new Shark robot again. It has been a hassle and unreliable.
1 reply from SharkNinja team - 8 days ago
Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Matrix Plus 2-in-1 Robot Vacuum. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean
Great Device
5 out of 5 stars
GaHoosier - 18 days ago
originally posted on sharkninja.com
The improved design of this Shark model make a huge difference. The robot's dust cup is thoroughly emptied when it returns to dock. This requires much less hands-on interaction with the system. The mapping process has improved significantly from my previous model. It took little time to create an accurate initial map. Adding No-Go Zones and general map editing works very well.
A total failure of a robot vacuum
1 out of 5 stars
Thumbs down graphic, would not recommend
Tired mom - 19 days ago, Verified purchaser
This vaccuum is an incredible disappointment. The app is really flaky, so sometimes it cleans, but sometimes it doesn’t. My mopping function stopped working entirely within 6 months, despite lots of trouble shooting. It gets stuck easily, jams on everything, and requires constant babysitting to work. Plus it runs over the same place multiple times while missing other spots entirely. I’ve just upgraded to a nicer model for my main floor while trying to use this for a less trafficked floor - it’s now not working at all with the app, only with a manual push button. Oh, and the suction is poor, leaving behind visible particles. A real waste of money.
1 reply from SharkNinja Product Expert team - 16 days ago
Hello, We appreciate you sharing your review with us! We're truly sorry to hear about the issues you've experienced with your Shark Robot Vacuum RV2610WA. Your feedback is important, and we will pass it along to the appropriate teams for future improvements. For assistance and to discuss your options, please give us a call at 1-888-228-5531, and we'll be happy to assist you. Kind regards, Shark Clean
Best investment
5 out of 5 stars
Thumbs up graphic, would recommend
Bk - 19 days ago, Verified purchaser
Works really good. Saves me time.
Great on pet hair!
4 out of 5 stars
Deep East Texas - 20 days ago
originally posted on sharkninja.com
I really would rather leave 4.5 stars but it’s not an option. I bought this a few weeks ago because we have a Golden Retriever that leaves huge furballs! This thing is remarkable at picking up fur and dust. Even does a pretty good job of getting in corners. Watch out for loose cords. This thing will find them! The mop feature does good. I only tried once because you have to refill the reservoir too many times. But for a spot clean, the mop does good! But because of this mop issue, I am putting it down to 4 stars.
Vacuum and mop were great
5 out of 5 stars
Shark - 20 days ago
originally posted on sharkninja.com
This finally went on sale so I took advantage of it and grabbed it very happy. What one a few years ago still have it runs great I know I bought the second one with a mop.. if you have animals, trust me this helps out a lot cleans thorough washes great!! Still trying to figure out the map, but I’m getting there slowly works good.
Great on Floors, Terrible at Survival Instincts
3 out of 5 stars
ChrisKW - 22 days ago
originally posted on sharkninja.com
Mixed Review – Needs a Firmware Therapist I live in a pre-war factory-style condo with drop-down window wells and slightly uneven floors — and this vacuum is… confused, to say the least. First, let’s talk about the Shark. It is not, in fact, a shark. It’s more like a well-meaning but slightly lost pet. We’ve woken up multiple times genuinely thinking someone had broken into the apartment because of the strange, erratic movement and bumping around it does in the middle of the night. It’s oddly terrifying. Second — the “cliff sensor” clearly doesn’t understand cliffs. We have deep-set drop-down windows, and rather than sensing the ledge, this thing will hurl itself off like it’s reenacting a tech version of Thelma & Louise. I’ve witnessed what I can only describe as near-sharkacide on a daily basis. Even more baffling, it avoids harmless objects like a letter or shoe… but not an actual drop. That said, I have to give credit where it’s due: when it’s on a flat, level, wood floor? This thing is magic. It’s shockingly thorough, doesn’t miss a spot, and the suction power is very effective. For anyone living on one level with minimal weird architectural features, it’s a dream. But for anyone with a slightly funky floor plan or, you know, windows from 1905? Proceed with caution. Or invest in bumpers and a babysitter.
1 reply from SharkNinja team - 21 days ago
Hello Chris, Thank you for taking the time to leave a review. We're so sorry to hear that you were having trouble with your Shark Matrix Plus 2-in-1 Robot Vacuum & Mop. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any further assistance with your product, please don’t hesitate to reach out to our team at 1-855-427-5127. Kind regards, Shark Clean
Works better than the rest!
5 out of 5 stars
Mrs J - 27 days ago
originally posted on sharkninja.com
I love my shark vacuum/mop. Shark was the first type of vacuum I ever tried and when it died, I went ahead and tried a couple other brands just to make sure both that I tried other options.I didn’t get past day 2 without getting frustrated with them and shipped them back. Shark works!!!
Great buy
5 out of 5 stars
Thumbs up graphic, would recommend
Target912 - 28 days ago, Verified purchaser
Works amazing and was delivered fast!
Thank you
5 out of 5 stars
Sharkie - 29 days ago
originally posted on sharkninja.com
I bought this several weeks ago and it exceeds what I expected. As an older adult with back problems, vacuuming and mopping has become a problem. This little machine is such a help!
There are better options.
2 out of 5 stars
Thumbs down graphic, would not recommend
Stace - 1 month ago, Verified purchaser
Works for the most part. Small water tank, so it’s not suitable for my larger downstairs without refilling numerous times. I have to clean it pretty thoroughly after each use or it gets a funky smell. That’s probably because of the dog hair though. The mapping technology worked very well. I do like how I can set it to clean only certain rooms. It seems to get stuck often. Overall, I wouldn’t recommend this. There are probably better options at affordable prices.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Stace, Thank you for taking the time to leave a review. We truly apologize for your dissatisfaction with the water tank of your Matrix Plus, and we understand that you have to maintain the robot after every use to avoid any unpleasant odors. Rest assured, we will definitely pass along your feedback to the appropriate teams for their consideration in future products. Kind regards, Shark Clean
Used product
1 out of 5 stars
Angry customer - 1 month ago
I purchased this item unboxed the first one it was used and missing parts. I returned it to the store to exchange it the second one used and dirty how does a store not go through its returned products and make sure they are clean or return them to the manufacturer.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi dear customer, Thank you for sharing your experience with the Shark Matrix Plus 2-in-1 Robot Vacuum & Mop. We're very sorry to hear that both units you received appeared used and incomplete. We completely understand how frustrating and disappointing this must have been. While retailers handle product fulfillment and returns, your feedback is incredibly important to us and will be shared with our retail partners. If you need any assistance verifying that your unit is complete and functioning as intended, or if you require support with setup, please contact our Robot Support Team at 1-888-228-5531. Kind regards, Shark Clean
Eh
2 out of 5 stars
Zoey - 1 month ago
originally posted on sharkninja.com
Bought this item about a month ago. Kind of regret it because when you select certain rooms the robot will still clean areas not selected which can be a problem when there’s objects not meant to be suctioned in those spots. It has frequent errors, dust bin doesn’t empty fully, and just overall the battery life-suction ratio makes this item not worth it to me.
1 reply from SharkNinja team - 1 month ago
Hello Zoey, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with the mapping feature for your Shark Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
(no review title)
2 out of 5 stars
Sally - 1 month ago
originally posted on sharkninja.com
Battery doesn't last I was really expecting more from this product.
1 reply from SharkNinja team - 1 month ago
Hello Sally, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark Matrix. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean