Shark Navigator Cordless Robot Vacuum RV2120AE Gray
$449.99
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- $232.12 - $899.00Select items on sale5 out of 5 stars with 22 ratings
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The Shark Navigator Robot Vacuum offers impressive cleaning capabilities with its self-emptying base, efficient navigation, and strong suction power. Guests appreciate its ability to handle various floor types, including hardwood and low pile carpet, while significantly reducing dust and pet hair. The easy setup and mapping features enhance user experience, making it a valuable addition for busy households. However, some guests have reported issues with battery life and navigation accuracy, which may affect overall satisfaction.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 122 reviews
52% would recommend
34 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
21 July, 2026Verified purchase
Shark Matrix
We love this was easy to set up it docks perfectly and empty’s after each session
5 out of 5 stars
21 July, 2026
originally posted on sharkninja.com
Great idea
The only thing I don’t like is that I wish it had two brushes instead of one. Otherwise I love it.
5 out of 5 stars
10 July, 2026
originally posted on sharkninja.com
Robot vacuum
I love my new vacuum. It is very efficient and picks up more than my old robot . This a great product.
4 out of 5 stars
10 July, 2026
originally posted on sharkninja.com
Great Robot Vacuum
I bought this Shark Navigator Robet Vaccuum a month ago and I could not be happier. My little helper to keep the downstairs cleaned with the vinyl floors. I am thinking about getting on for the upstairs, yet it may fall down the stairs. Overall, less dirt, less dust, and it vacuums perfectly where I need it the most. And the plus is the emptying of the dirt it has collected. No need to make a fuss over emptying the vacuum, cleaning it, and placing it back on the charger. I love the navigation it provides throughout the home. It ensures every nook and cranny is cleaned.
5 out of 5 stars
23 June, 2026
originally posted on sharkninja.com
Great product !!
I purchased about a month ago and I by far love this one more than the 2 previous Roomba vacuums that I have had! It maps better, cleans, is able to get unstuck better on its own!! It was much easier to set up also!
1 out of 5 stars
Thumbs down graphic, would not recommend
18 June, 2026Verified purchase
Side brush stopped working 6 momths in, rendering the entire machine useless.
Unreliable
1 reply from SharkNinja Product Expert team - 1 month ago
Hello there, Thank you for sharing your feedback. We’re truly disappointed to hear that the side brush on your Shark Navigator Robot vacuum has stopped working. We understand how frustrating it can be when you’re unable to complete your cleaning tasks, especially when you rely on consistent performance, particularly after only six months of use. We'd like the opportunity to complete troubleshooting, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
8 June, 2026Verified purchase
(no review title)
I wish I could put 0. It has been sitting not working, not docking sometimes it'll come off the dock on its own and just sit 6 inches in front and do nothing else doesnt dock on its own at all. my return window has expired (my fault) but disappointed.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello Eleni, Thank you for writing a review. We're truly sorry to hear that your Shark Navigator Robot Vacuum isn't navigating properly to complete its cleaning cycle. It can be frustrating when it also fails to dock, as this can significantly impact your overall experience. We'd love the opportunity to complete troubleshooting, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
3 out of 5 stars
1 June, 2026
originally posted on Shark Ninja
Ok
The app is glitchy. It doesn't show the vaccum on the map. I like Bobsweep Dustin better as it mops too. This is double the price and doesn't mop.
1 reply from Sharkninja team - 2 months ago
Hi there, Thank you for sharing your feedback. It’s disappointing when the app isn’t performing as expected. Having it fail to show the vacuum on the map takes away from the whole smart‑home experience. We truly appreciate you sharing this feedback, especially your comparison, as it helps highlight what matters most to you in terms of features and functionality. If you’d like, please reach out to us here so we can review the app issue and assist further: https://support.sharkninja.ca/en-CA/contact-us Kind Regards, Shark Home
5 out of 5 stars
19 May, 2026
originally posted on sharkninja.com
My low-profile cleaner.
I got my Shark Navigator vacuum robot about three weeks ago. This is my second Shark Robot Vacuum cleaner. I had my previous one for about 5 years. I loved it and so I decided to get a newer one. I love the low profile of the Navigator because it cleans under all my furniture and my bed keeping my house clean all the time. I'm loving my Navigator robot.
5 out of 5 stars
Thumbs down graphic, would not recommend
16 May, 2026Verified purchase
(no review title)
Set up was very easy. and after giving it a good run through , we tested how it did against our corded vacuum, and it did fantastic.I'm extremely happy with this product
1 out of 5 stars
8 May, 2026
originally posted on sharkninja.com
The Shark Ninja and Shark Navigator
I had the Shark Ninja for over 5 years and all of a sudden it disconnected from the Wi Fi. I called support and they talked me into buying the Shark Navigator because they couldn't get me connected to the Wi Fi. I bought the Shark Navigator brand new and I have the same problem with the Shark navigator. When I call support they say it isn't the robot it is the Wi Fi. I have the best Wi Fi by Xfinity. I don't recommend this product Both products pairs fine with the phone but you can't control it without the Wi Fi on your phone.
1 reply from Sharkninja team - 2 months ago
Hi John, Thank you for sharing your experience. This clearly hasn’t been an easy situation to deal with. Running into the same Wi‑Fi issue across two different units, after already trying to get support and even replacing the product, would leave anyone feeling frustrated and stuck without a clear resolution. We truly appreciate you taking the time to explain everything in detail. To ensure this is properly reviewed and addressed, we recommend contacting our support team directly here: https://support.sharkninja.com/contact-us Kind Regards, Shark Home
1 out of 5 stars
4 May, 2026
originally posted on sharkninja.com
Dense carpet consider another model
Does not work on dense carpeting. Have tried it on max 2 days in a row and still needed to vacuum with my Shark upright. Very disappointed
1 reply from SharkNinja team - 3 months ago
Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is that your Shark Navigator Robot hasn’t been able to keep up with dense carpeting, even when used on the max setting, and that you still needed to rely on your upright vacuum. If you’d like us to take a closer look or explore possible options, please feel free to reach out to us through the link below so we can assist you further. https://support.sharkninja.com/contact-us Kind regards, Shark Home
5 out of 5 stars
1 May, 2026Verified purchase
(no review title)
Definitely has helped me with maintenance of my huskies hair
5 out of 5 stars
30 April, 2026
originally posted on sharkninja.com
Saves me so so much time!
I’ve been using this in my personal training studio for about a month now and it does an amazing job! I have tried another brand and it constantly got stuck on stuff and never for the job done. My shark leaves my gym spotless and never had any issues.
5 out of 5 stars
13 April, 2026
originally posted on sharkninja.com
Sharkbait
1 received this Shark just three weeks ago. It's better than the Shark we had from 2019. This one is the best, it knows my house better than the other one. For the price, you can't beat it.
1 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
It wont last long
I had bought this item late November and set it up in December. It has constantly gotten stuck on just flooring (no items in the way or carpet), it will stop, it won’t suck in the dirt all the way and it just stops mid cleaning. I don’t recommend this item at all. I wasn’t able to return it either after only 3 months of working. I would put it on the dock and it won’t charge. I also rebooted the item and it still won’t allow me to reconnect.
1 reply from SharkNinja Product Expert team - 4 months ago
Hello Jessica, Thank you for sharing your review. We're devastated to hear about your challenges with your Shark Robot Vacuum. We understand how frustrating it is when your vacuum constantly gets stuck, has low suction performance, stops mid-cleaning, and has difficulties charging on the dock. This isn’t the experience we want for you, and we encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
(no review title)
Can no longer find dock
1 reply from SharkNinja Product Expert team - 4 months ago
Hello Jay, Thank you for sharing your review. We're truly sorry to hear that you're experiencing challenges with your Shark Robot Vacuum. We understand how disappointing it is when your vacuum can’t locate the dock, and we’re here to help get things back on track. We do encourage you to contact us at 1-855-427-5127. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We'll ensure you do have a fully functional vacuum to complete your cleaning needs. Kind regards, Shark Home
1 out of 5 stars
27 March, 2026Verified purchase
(no review title)
The battery does not last. We just bought a few weeks ago, so it's not like it's old or anything ... such a bummer
1 reply from SharkNinja Product Expert team - 4 months ago
Hello there, Thank you for sharing your experience with us. We understand how disappointing it must be to have the battery drain so quickly, especially since you’ve only had the robot for a few weeks. This isn’t the performance we want for our customers. For reference, this robot is designed to run a typical cleaning cycle of about an hour. The exact runtime can vary depending on the cleaning mode you select and the types of floors in your home, but it should not be shutting down significantly sooner than that. We’d really like to take a closer look at what’s happening to make sure your unit is working exactly as it should. Please feel free to give us a call at 1‑888‑228‑5531, where one of our robot product specialists can assist you directly. We're available Monday–Friday, 9 a.m.–9 p.m. ET, and Saturday, 9 a.m.–6 p.m. ET. Kind regards, Shark Home
5 out of 5 stars
24 March, 2026
originally posted on sharkninja.com
cleans great
This is our 2nd Shark Robot, cleans great and we are pleased with the speed of the unit.
5 out of 5 stars
23 March, 2026
originally posted on sharkninja.com
We love Clean Elizabeth
I absolutely love our Shark Ninja. We have it set to go daily at 8:15am and it has really been so helpful with picking up all the dog hair and extra dust around the house that me or my husband can’t get to every day. We use the large vacuum only once a week now. We love our Clean Elizabeth!!!!!