Nespresso Vertuo Pop+ Combination Espresso and Coffee Maker

A: Hi Lah, thank you for your question. We are happy to confirm that all of our capsules are recyclable.

A: Thank you for your interest in recycling your used capsules. We’re pleased to provide Nespresso capsule recycling service free of charge. You’ll find Recycling Bags on Nespresso.com directly to the right of your shopping bag summary in the check-out process or via this link. On the mobile app, they’re located under the “accessories” tab. Each recycling bag holds 200 OriginalLine/100 VertuoLine capsules. A UPS label is affixed to each bag. Once you fill the bag with used capsules, remove the silver foil strip and seal the bag. You may drop off the sealed bag to your nearest UPS location. Click here or call 800-742-5877 to find UPS drop-off locations in your area. The capsules will be shipped to our recycling partners. The aluminum will be sent to a local smelter and the coffee grounds will be used on their onsite composting ground.

A: Hello. Yes. use the same machine Vertuo Pop +. The pods of coffee will be what makes it Iced Coffee. When ordering the pods, look for the ones to claim iced coffee. Enjoy!

A: Thank you for your question, Lisa. Yes, the Vertuo Pop+ is the same machine in our Iced Coffee Starter Bundle.

A: The Nespresso VertuoLine machines, including the Vertuo Pop+, are designed to brew capsules using our patented Centrifusion technology. Centrifusion is a word combining “Centrifugal” and “Infusion”, indicating that water is injected into the capsule and is infused with the ground coffee inside as the capsule spins. Vertuo’s innovative technology automatically adjusts to the perfect brew settings to offer a full range of coffee sizes. From large satisfying mugs to authentic espressos, each cup consistently delivers a smooth taste, full body and rich crema.

A: Hi. Thank you for your question. The Nespresso Vertuo Pop Plus machines uses patented Centrifusion™ technology, an intelligent brewing system that allows the machine to recognize the capsules and create a perfect cup of coffee according to the specific parameters of each brew to gently and fully brew your capsules by spinning the capsules within the machine. When rotation of the capsule starts, a pressure is implied due to the centrifugal forces.

A: We do not have refillable capsules to use in our Vertuo machine models. We specialize in specialty coffee grown by our farmers from all over the world. Each blend is created specifically to brew in our state-of-the-art Nespresso Vertuo machines. Each capsule has a barcode under the rim, which our Vertuo machines read, to know how much water to brew through our multiple different sized capsules. We do not have refillable capsules to use in our Nespresso machines.

A: Capsules are required to operate Nespresso machines. We are aware that some companies are manufacturing capsules that appear to be compatible. We do not test the compatibility of competitors’ products with our machines; therefore we cannot comment on this. You may decide to use non-Nespresso capsules in your Nespresso machine. The use of capsules others than those of Nespresso doesn’t invalidate the warranty. However, we are glad to tell you about the perfect interaction between Nespresso capsules and Nespresso machines, which is the essence of our system.

A: Thank you for your review.  We’re disappointed to learn that your Vertuo Pop+ is not meeting your expectations and is displaying a red blinking light.  We apologize for any frustration or inconvenience.  Your Nespresso comes with a one-year warranty and a lifetime of troubleshooting assistance from Nespresso.  We are committed to complete customer satisfaction. Please contact us via our toll-free number, 1-800-562-1465, at your earliest opportunity so we may work with you to resolve your machine issues.  For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.

A: Thank you for your review. We’re dismayed to learn that your Vertuo Pop+ isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop+, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.

A: Thank you for your question. While you can pair the Nespresso VertuoPop+ machine with the Nespresso App, it does not have the capability to remote brew. We are available 24 hours a day, seven days a week at 800-562-1465 if you have any other questions.

A: Thank you for your question. All Nespresso Vertuo machines include the introductory Vertuo Sample Set which is a 12-capsule pack packaged with all new Vertuo machines inside the box. Please call 800-562-1465 if you have any other questions or concerns regarding this matter. We are available 24 hours a day, seven days a week. Thank you.

A: Thank you for your question, Lisa. Yes, the Vertuo Pop+ is the same machine in our Iced Coffee Starter Bundle.

A: Thank you for your question. The Nespresso VertuoPop+ machine is compatible with the Vertuo espresso capsules which will brew 1.35oz. For further support, we are available 24 hours a day, seven days a week at 800-562-1465. Thank you.