Shark PowerPro Flex Pet Cordless Vacuum IZ381H White
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$349.99
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The Shark PowerPro Flex Reveal Cordless Vacuum is a versatile and powerful cleaning tool that excels in maneuverability and ease of use. Guests appreciate its lightweight design, effective suction on various surfaces, and innovative features like the dirt reveal light and automatic floor detection. While some have noted concerns about battery life and suction on carpets, the overall performance and convenience make it a popular choice for quick clean-ups and everyday use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 127 reviews
56% would recommend
25 recommendations
2 out of 5 stars
7 February, 2026Verified purchase
(no review title)
Nosey, and feels very top heavy. Ok suction
1 reply from SharkNinja Product Expert team - 4 days ago
Hi Kathy, Thank you for taking the time to share your feedback. We understand how handling and balance can impact the overall experience, especially if the unit feels top‑heavy during use. While we’re glad to hear the suction is acceptable, this isn’t the experience we want our customers to have. Your feedback regarding maneuverability and design has been noted and will be shared with our internal team as we continue to improve our products. Input like yours is invaluable in helping us enhance future designs. Kind Regards, Shark Clean
4 out of 5 stars
Thumbs up graphic, would recommend
4 February, 2026Verified purchase
(no review title)
I’m really enjoying this vacuum so far. It’s very light weight compared to other vacuums I’ve used. Stick and corded vacuums included. This runs quieter than my corded shark vacuum. Most of my apartment is vinyl floors and this does a great job picking everything up. It also does a great job on the carpet as well. I have three pets, two kids and long hair. The floors in my house sees plenty of messes on the daily and this vacuum does a great job. The way this vacuum stands upright is something to adjust to but not anything too difficult to do. It’s just different than just standing it up against a wall. I have limited physical ability and range of motion. It’s important that I have something light weight that can handle a good amount of daily messes. I need my cleaning tools to make my job easier to maintain my home. My corded shark vacuum went out just after the one year mark. All I had to do was chat in with customer service and have a zoom call with a technician to document and view the issues I was having. They sent a replacement no problem. It’s hard to find companies that truly stick to their product warranty and by the quality of their products. I’ve used them for years and they do a great job without having to go back over the same spots a million times.
1 out of 5 stars
Thumbs down graphic, would not recommend
31 January, 2026Verified purchase
Piece of crap
This vacuum does not suck up anything. Waste of money.
1 reply from SharkNinja Product Expert team - 8 days ago
Hello Rob, Thank you so much for taking the time to share a review. We’re truly disappointed to learn that your Shark Cordless Vacuum isn’t providing any suction. We understand how stressful this can be, especially when you expect your vacuum to perform well and deliver value for your money. We’re more than happy to assist you further to ensure you have a vacuum that functions as it should. We kindly encourage you to give us a call at 1‑855‑427‑5127 so we can work toward restoring your confidence in our brand. We’re available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean.
2 out of 5 stars
28 January, 2026
originally posted on sharkninja.com
Horrible do not recommend!
My husband bought this vaccum for me for Christmas. I am sorry he did. This is the worst vaccum I have ever owned from Shark. I suction is horrible and it does not do well on hard floors. Should have bought another dyson that thing lasted 8 years and was worth every penny. The shark power pro flex is useless and worthless! If you have dogs don't waste your money.
1 reply from SharkNinja team - 13 days ago
Hi AMclamb, Thank you for taking the time to leave your feedback. We’re very sorry to hear about your experience and understand how disappointing it can be when a product does not perform as expected, especially when it was a gift. We appreciate you sharing your concerns, and we will be sure to pass your feedback along to our team. We recommend trying the troubleshooting steps available here: https://support.sharkninja.com/article/IZ380H-Series-Shark-PowerPro-Cordless-Stick-Vacuum-Troubleshooting-Guide If the steps in the guide do not resolve the issue, the link will direct you to our Customer Support team, who will be happy to assist further. Kind regards, Shark Home US
3 out of 5 stars
26 January, 2026
originally posted on sharkninja.com
Not so good for the price
I bought this product 1 month ago and I already have problems with the floor nozzle, I’ve cleaned it and it stops rotating.
1 reply from SharkNinja team - 14 days ago
Hi there, Thank you for taking the time to share your experience. We’re sorry to hear that you’re having trouble with the floor nozzle after only a month of use. The brushroll should continue rotating properly after cleaning, so the issue you’re describing is not expected. We would like the opportunity to look into this further and help resolve the problem. Please reach out to our team so we can review the issue in more detail and provide support: https://support.sharkninja.com/contact-us Sincerely, Shark Clean US
1 out of 5 stars
Thumbs down graphic, would not recommend
25 January, 2026Verified purchase
Potentially dangerous product; no response from Shark re warranty on new product
No response from Target or from Shark concerning the warranty on this vacuum I purchased now approximately 6 months ago. I wrote to Shark explaining the piercing noise that developed when using after owning it for 4 months, just past the return window on it with Target, and my concern with the issue of the vacuum becoming very hot in a short period of time when using. I now use my old vacuum if the Shark gets hot, and never let it charge/leave it plugged in if I am not home. I have heard nothing from them in response. I would suggest purchasing any other brand product than Shark as this is the level of quality and support in response to a potentially dangerous product that they have been placed on notice of.
1 reply from SharkNinja Product Expert team - 15 days ago
Hello there, Thank you for taking the time to share your experience. We understand how much of an unsatisfactory situation this must be, especially with the difficulty you’ve had getting a response after reaching out. This certainly isn’t the level of support we want our customers to have. We’d love the opportunity to review this with you directly. Please give us a call at 1‑855‑427‑5127, where one of our product specialists will be glad to help review your case in more detail as we hope to remain your trust in our brand. We're available Monday–Friday, 9 a.m.–9 p.m. ET; Saturday, 9 a.m.–6 p.m. ET. Kind regards, Shark Clean
1 out of 5 stars
Thumbs down graphic, would not recommend
25 January, 2026Verified purchase
(no review title)
Terrible. Minimal suction.
1 reply from SharkNinja Product Expert team - 16 days ago
Hi Donna, Thank you for your feedback. We understand how frustrating it is when a vacuum doesn’t deliver the suction you expect, and we appreciate you sharing your experience with us. Your feedback matters, and we’ll make sure it’s relayed to our internal team. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and make sure the unit is working as it should. Kind Regards, Shark Clean
5 out of 5 stars
Thumbs up graphic, would recommend
22 January, 2026Verified purchase
Great vacuum!
Light weight and easy to maneuver. I don’t have a problem with the suction, picks up all of the dog hair off rugs.
3 out of 5 stars
18 January, 2026
originally posted on sharkninja.com
Suction is not great
This is not the original vacuum that I purchased but mine was under warranty and was worthless. They had sent me new parts but it never worked so then they sent me this vacuum. It’s better. It’s heavier. The suction isn’t great. I will definitely buy a Dyson as soon as they are on sale.
1 reply from SharkNinja team - 21 days ago
Hi there, Thank you for sharing your experience with us. We are truly sorry to learn that the Shark PowerPro hasn't met your expectations. We completely understand your frustration and your feedback is greatly appreciated. We'll be sharing this with our team, as it plays an important role in helping us improve and deliver better results for our customers. If you'd like further information on how to maximize your vacuuming experience, please visit our website for manuals and guides or our self-help guide if you're having further issues with your suction. You can also contact our support team for assistance. We are always ready to assist and ensure your experience is a positive one. All applicable links are provided below. Self-Help Guide: https://support.sharkninja.com/article/IZ380H-Series-Shark-PowerPro-Cordless-Stick-Vacuum-Troubleshooting-Guide Guides and Manuals: https://support.sharkninja.com/product/shark-powerpro-flex-reveal-cordless-vacuum/01tHs00000D0d63IAB?redirect=false Contact Page: https://support.sharkninja.com/contact-us Sincerely, Shark Clean US
4 out of 5 stars
13 January, 2026
originally posted on sharkninja.com
SOUNDS LOUD WHEN RUNNING
I FIND IT IS QUITE LOUD WHEN RUNNING, IS THIS NORMAL?
5 out of 5 stars
Thumbs up graphic, would recommend
13 January, 2026Verified purchase
Great cordless clvacuim option!
I absolutely love the easy of use. My favorite feature is the no-hair wrap! It actually works. A house full of girls and we always have long hair and it is no longer an issue. My only issue is the battery doesn’t last long enough, maybe 40 minutes. So I need to break up how long I use it. I also wish it came with a wall mount hanger. Otherwise it is a great product!!
1 out of 5 stars
Thumbs down graphic, would not recommend
12 January, 2026Verified purchase
(no review title)
This is my first Shark. I do not recommend it. It has weak suction and a loud motor.
1 reply from SharkNinja Product Expert team - 29 days ago
Hello Sephanie, thank you for sharing your feedback. We’re sorry to hear that your first experience with a Shark vacuum didn’t meet your expectations regarding suction and noise. We understand how important strong performance and quiet operation are, and we’d love the opportunity to help. Please reach out to our customer care team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET), so we can troubleshoot the suction issue or recommend a model that better fits your needs. Kind Regards, Shark Clean
1 out of 5 stars
6 January, 2026Verified purchase
Faoled afyer 4 months
Worked great 1st 4 months. Followed cleaning instructions per manual. After a full clean it stopped working. Spit out small pieces vacuumed up, empty dust canister. Took apart again tested vacuum suction one piece at a time to find a leak - no leak. Thank god i got a warranty.
1 reply from SharkNinja Product Expert team - 1 month ago
Hello Kate. Thank you for sharing your experience. We’re glad the vacuum worked well initially, but we’re truly sorry to hear it stopped functioning after a few months despite following the cleaning instructions. That’s not the experience we want for our customers. We appreciate the effort you put into troubleshooting. If you’d like assistance with a replacement or tips to prevent this in the future, please reach out to our customer care team. You can contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean.
5 out of 5 stars
Thumbs down graphic, would not recommend
30 December, 2025Verified purchase
(no review title)
We were really amazed how hair and dirt this vacuum picked up. Upright corded vacuum is Dyson (older model) so this Shark is alot friendly to use.
4 out of 5 stars
28 December, 2025Verified purchase
(no review title)
Sometimes it pushes debris back instead of picking it up but other than that it’s fine
1 out of 5 stars
14 December, 2025Verified purchase
Low Quality
Horrible.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for sharing your feedback. We understand this wasn’t the experience you were hoping for, and your input is important to us. If you’d like assistance or troubleshooting options, please reach out to our support team at 1-855-427-5127 (Mon–Fri: 9 AM–9 PM ET | Sat: 9 AM–6 PM ET). We’re here to help make things right. Kind regards, Shark Clean
1 out of 5 stars
Thumbs down graphic, would not recommend
9 December, 2025Verified purchase
Overcomplicated, Heavy
If you’re considering going from Dyson to this, don’t. This thing is SO clunky and heavy and impossible to use on stairs or tight spaces. You can’t empty it without taking it apart. I thought the floor-to-carpet auto adjustment would be cool but it’s pointless, and the folding feature is also pointless since this thing has no mobility at all. I’ve had it for 4 months and have tried so hard to make it work but ultimately this vacuum was a mistake.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for taking the time to leave a review. We’re truly sorry to hear that your experience with the PowerPro™ Flex Reveal Plus Cordless Vacuum has been disappointing and that you found it heavy, difficult to use, and lacking mobility. We understand how frustrating this must have been, and we sincerely apologize for the inconvenience. Kind regards, Shark Clean NA
1 out of 5 stars
Thumbs down graphic, would not recommend
9 December, 2025Verified purchase
Awful suction
This was the worst shark vacuum I've ever purchased. I usually buy the shark rotators or shark navigators and did not expect such a huge difference in suction for this vacuum. The pet hair just got swept up into a ball and when I went from bare floor low pile carpet, a very thick line of pet fur was left behind and did not get sucked up. I have a yellow lab so she doesnt even have long hair! Not to mention I felt like the power fins did nothing for this vacuum. Really disappointed.
1 reply from SharkNinja Product Expert team - 2 months ago
Hello, and thank you for sharing your feedback. We're sorry to hear about your experience with the Shark IZ381H. It’s disappointing to learn that you found it to be the worst Shark vacuum you’ve used, particularly with issues such as poor suction, pet hair clumping together, and leaving behind a strip of fur when moving from bare floors to low-pile carpets. We understand that the PowerFins didn’t meet your expectations either. This certainly isn't the experience we aim to provide, and we can imagine how frustrating this must be for you. We’d like to assist you in resolving this matter. Please reach out to our customer service team at 1-855-427-5127. They are available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We have taken note of your concerns and will take the necessary steps to address them. Kind regards, Shark Clean NA
5 out of 5 stars
Thumbs up graphic, would recommend
8 December, 2025Verified purchase
(no review title)
Best vacuum I’ve purchased!
5 out of 5 stars
6 December, 2025
originally posted on sharkninja.com
Real Review
Okay I feel like most of the reviews I was seeing on this vacuum were paid or sponsored so I was a little worried about buying this. We have had a cordless Dyson for years but it was time for an upgrade. I’d heard good things about shark and this vacuum looked like everything I was looking for. I am very impressed. This is a great cordless vacuum that does amazing on any surface (YES even my low pile rugs that my Dyson barely worked on). The battery lasts very long compared to my Dyson and I am so glad I bought this. Do yourself a favor and buy this baby