Shark PowerPro Flex Pet Cordless Vacuum IZ381H White
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$299.99 reg $349.99
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Guests are saying
The Shark PowerPro Flex Reveal Plus Cordless Vacuum is designed for versatility and ease of use, making it ideal for homes with pets and various floor types. Guests appreciate its lightweight design, flexible handle for reaching under furniture, and the blue light feature that highlights dirt. However, some guests have experienced issues with suction power and durability over time. Overall, it offers a good balance of performance and convenience for everyday cleaning tasks.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.9 out of 5 stars with 193 reviews
51% would recommend
37 recommendations
5 out of 5 stars
3 August, 2026
originally posted on sharkninja.com
Dirt and hair gone without a trace!
The hair wrap feature is the best invention ever! That alone makes this vacuum well worth it…… but wait….. there’s more! The bendability of this makes it easy to get under things, but also makes storage easier. Oh, did I mention the lights that allow you to clearly see the dirt before it is easily sucked up?! Clearly, I love my new vacuum❣️
5 out of 5 stars
3 August, 2026
originally posted on sharkninja.com
Great features
I am very happy that I chose this vacuum. It picked up so much from my carpets that it looks cleaner. The light for hard wood floor shows you where and how much dirt is on your floor. I have enjoyed this vacuum so far
5 out of 5 stars
Thumbs up graphic, would recommend
29 July, 2026
(no review title)
I love this vacuum! The bending feature is so handy! I’ve had this vacuum for a couple months with 3 cats and have noticed no change in the suction power or had any issues at all
5 out of 5 stars
24 July, 2026
originally posted on sharkninja.com
Most important is the light!
I got it as a replacement. My warranty was greatly honored!!
5 out of 5 stars
23 July, 2026
originally posted on sharkninja.com
Great feature
I had problems with another shark vacuum and the guarantee on shark/ninja is AMAZING they are very friendly,understanding and responsive
5 out of 5 stars
21 July, 2026
originally posted on sharkninja.com
Great performance
It’s a great product and the performance of this product is really impressive
3 out of 5 stars
17 July, 2026
originally posted on sharkninja.com
(no review title)
Still doesn't pick up that great this is my third vacuum already
1 reply from SharkNinja team - 24 days ago
Hi there, Thanks for taking time to leave your review. We're sorry to hear that you're still dissatisfied with the pickup performance, especially as this is now your third vacuum. This is certainly not the experience we want for our customers, and we'd like the opportunity to look into this further. Please reach out to our team via the link below so we can access your details and investigate what's causing the issue. https://support.sharkninja.com/contact-us Kind Regards, Shark Home
1 out of 5 stars
17 July, 2026Verified purchase
Missing attachments.
The vacuum is good but my box was missing the attachments.
1 reply from SharkNinja Product Expert team - 22 days ago
Hi Christie, Thank you for taking the time to share this feedback with us. We understand how disappointing it is to receive your Shark PowerPro and find that the attachments were missing from the box. We'd like to help get this sorted out for you. Please give us a call at 1-855-427-5127, and our team will be happy to assist. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Home
1 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
DO NOT BUY
Awful - worst vacuum ever bought!
1 reply from SharkNinja Product Expert team - 22 days ago
Hello there, we're sorry to hear that the PowerPro did not meet your expectations. We understand how disappointing it can be when a product doesn't deliver the experience you were hoping for. We'd like to learn more about the issues you encountered and see how we can help. Please reach out to our Customer Support team so we can assist you further. You can contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind Regards, Shark Home
1 out of 5 stars
16 July, 2026
originally posted on sharkninja.com
Suction sucks
My other cordless dies and so Shark replaced it with this one. This one doesn't seem to have the same level of suction power that my previous one had, which is a big issue for me. We have 8 kids and 2 dogs and a cat. I need a vacuum that I can trust to clean instead of repeatedly going over and over the same areas. Battery life is better though so at least there's that.
1 reply from SharkNinja team - 29 days ago
Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Shark PowerPro doesn't provide the same level of suction performance as your previous Shark cordless vacuum, especially in a busy household with children and pets where reliable cleaning is so important. We appreciate you highlighting both your concerns and the improved battery life. Thank you for sharing your experience with us. We'll be sure to pass your feedback along to our team for review. If you have any further concerns or need assistance, please feel free to reach out to us through the link below. https://support.sharkninja.com/contact-us Kind regards, Shark Home
5 out of 5 stars
Thumbs up graphic, would recommend
5 July, 2026Verified purchase
(no review title)
Great for small pickups and tight spaces. I love how it also folds and can fit in a small closet. Would not recommend for a full house clean but otherwise love it!
5 out of 5 stars
4 July, 2026
originally posted on sharkninja.com
Warranty replqcement
Great warranties and service. Replaced old damaged one. No issues so far.
5 out of 5 stars
2 July, 2026
originally posted on sharkninja.com
Perfect for my needs
So so happy with my new Shark vacuum. Very easy to use move around. I vacuum daily because I have 2 cats and a dog. You can imagine the pet hair! This vacuum picks it up beautifully. Kudos, Shark!
5 out of 5 stars
27 June, 2026
originally posted on sharkninja.com
Nice quality, easy to handle
This vacuum has many options and is easy to switch from tool to tool. It is very lightweight and easy to maneuver. The battery charges quickly. I appreciate the small profile that the vacuum has as you are storing it. The bending in the middle to clean under furniture is a nice addition. Hair does not get stuck in the vacuum which is VERY helpful!
5 out of 5 stars
27 June, 2026
originally posted on sharkninja.com
has replaced all of my other vacuums in and out of the house.
[This review was collected as part of a promotion.] Yes, it’s dirty because I used it. This has been my go to vacuum. I have hardwood floors and little rugs. It has replaced all of my other vacuums in and out of the house.
1 out of 5 stars
Thumbs down graphic, would not recommend
22 June, 2026Verified purchase
won't charge
I've had this for 2 months and it completely stopped charging
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for your feedback. We’re sorry to hear that your unit stopped charging after only two months of use. We would like the opportunity to assist and look into this further with you. Please call our support team at 1-855-427-5127, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET so we can help troubleshoot the issue. Best Regards, Shark Home
5 out of 5 stars
18 June, 2026
originally posted on sharkninja.com
Excellent vacuum cleaner
shark powerpro cordless vacuum is very excellent, very to follow instructions. It's very good for pet owners.
1 out of 5 stars
Thumbs down graphic, would not recommend
14 June, 2026Verified purchase
Overpriced and Disappointed in Shark
The vacuum works well enough, but not for this price. For starters: it does not self stand, the dust bucket is challenging to put back on, if you want extra suction power you need to lift a lever (it gives you a red rash), the battery doesn’t last if you use the extra suction power, it cleans the floor fine and the carpet, the special attachments are difficult to put on, the big whammy is that after 6 months it has become clogged and I am unable to clear it. I have tried to google how to remove the clog and I followed the steps without success. I called Shark and they were not helpful. I just went to buy a regular vacuum for my apartment.
1 reply from SharkNinja Product Expert team - 2 months ago
Hi there, Thank you for your feedback on the PowerPro Flex Pet. We understand how frustrating this must be, especially with the clogging issues, usability concerns, and overall performance not meeting your expectations. This isn’t our usual standard, and we’d appreciate the opportunity to help. For troubleshooting assistance and to explore available warranty options, please contact our customer service team at 1-855-427-5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll be happy to assist you further. Kind Regards, Shark Home
1 out of 5 stars
23 May, 2026
originally posted on sharkninja.com
Junk
Worst product ever by shark. It makes what I cannot hair logs, they get stuck in the flex area and clog. The thing sounds like a tractor . I does NOT pick up anything bigger then dust.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for taking the time to leave a review. We’re sorry to hear about your experience, as this is not the performance we expect from your vacuum. Hair getting caught around the flex area, loud operation, and reduced pickup can sometimes be caused by blockages, brushroll obstructions, or filters needing maintenance. Larger debris may also struggle to pass if airflow is restricted. Following the troubleshooting steps in the guide below can help resolve these issues. https://support.sharkninja.com/article/IZ380H-Series-Shark-PowerPro-Cordless-Stick-Vacuum-Troubleshooting-Guide If the issue persists after completing these steps, the guide will direct you to connect with a customer support representative for further assistance. Kind regards, Shark Home
5 out of 5 stars
22 May, 2026
originally posted on sharkninja.com
Great purchase
I've used this daily for about. 10 days as I have 3 golden retrievers. This vacuum is a game changer.