Dyson V8 Origin Cordless Stick Vacuum

A: I got mine today and there was no crevice tool even though it's pictured in the manual.

A: No crevice tool in my either. They used to be included, a bit shocking that a $300-$400 vacuum can't include a standard attachment, I may actually return for this very reason.

A: i got mine 3 days ago and this tool was also missing in mine box

A: I got mine today and also no crevice tool

A: I got mine yesterday and also no crevice tool. I read other Q&A and compared with other Dyson V8 models. This is like the basic version so it only has the regular clearhead and the combination tool.

A: Same, just got mine and there's no crevice tool

A: I confirmed with the Dyson company that this model, the V8 Origin does not come with a crevice tool.

A: I just received mine today and no crevis tool inside the box. This is a $5-10 tool so why not included even its a basic version.

A: Same, no crevice tool. Pretty frustrating!

A: Ditto--the instructions do show the crevice tool, so doesn't seem right that it is not included

A: I also did not receive a crevice tool in the box. When I chatted with the Dyson rep online, he said that the getting started guide has not been updated and the crevice/brush is now an all in 1 design

A: so does it not come with a crevice tool, i returned mine thinking it was packed wrong? Why is it in the brochure

A: Same issue, checked with Target help desk over chat and they suggested to return

A: I also had no crevice tool, but I called support and they are sending one.

A: Stop looking. I spent a day looking for the crevice tool thinking I'd misplaced it after unpacking. Checked the listing online and there's NO crevice tool included with this model!

A: Hello, this is Summer with Dyson. For the Dyson V8 Origin Cordless vacuum, the crevice tool is not included. You are welcome to purchase the part directly from the Dyson Official Website. Best wishes, Summer Dyson Customer Support

A: I purhased mine today and surprisingly found that there was no crevice tool in the box but the picture of the instruction showed one. Dyson should include all tools with this price tag!

A: got mine also today. no crevice tool

A: I just got mine today too and don't have the crevice tool. I dont know if this model comes with it or not.

A: I also thought there should be a crevice tool because it is listed in the instructions. Something for Dyson to change.

A: I just purchased mine today and there was no cervice tool as well.

A: doesn't come with one. read review

A: I received mine this week, and also had no crevice tool in the box.

A: Got mine also and no more crevice tool

A: Yup. Believe the reviews. The battery lasts you about 3 uses depending on the size of your home. It takes me approximately five minutes to vacuum my whole house and regardless if I charge it all night it dies on you.

A: I opened up the box and there was no crevice tool

A: I just purchased mine today and there was no crevice tool as well.

A: With this model that is correct.

A: There are adaptors you can buy - Amazon has them - that you can use to control the trigger button so that you don't need to hold it down. Should run around $10.

A: I meant how much voltage / ampers of suction has. How much suction power does it have?

A: Hello Carla, this is Kelly with Dyson. The V8 Origin is a battery operated machine, and the charger is intended for 110/120V outlets. Best wishes, Kelly Dyson Customer Support

A: Hello Jessica, we reviewed your concern that you did not receive attachment along with your order. We do apologize for the inconvenience caused to you. This is not the experience Dyson strives to provide for its valuable customers. We want to resolve all your concerns in the best possible manner. We would request you to kindly email us at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. We hope to hear from you soon so that we can get it sorted for you. Best Wishes, Ridhu, Dyson Customer Support

A: Hi, We have reviewed your concern regarding the small filter which broke out of your machine. We do apologize for the inconvenience caused to you. Please do not worry, we are here to help you with the best possible resolution. Please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Best Wishes, Ridhu, Dyson Customer Support

A: Hello, We apologize for any inconvenience that you are experiencing with the battery. We would like to examine this by performing some troubleshooting to figure out the cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Ridhu, Best wishes, Dyson Customer Support

A: Hello Pam, We reviewed your query regarding Dyson V8 origin cordless stick vacuum. While using the machine, you need to hold the trigger to keep it running. Best Wishes, Ridhu Dyson Customer Support

A: Hello Danielle, Thank you for sharing your query with us. We really appreciate your time and efforts to answer your question. We would like to inform you that the charging base needs to be mounted on a wall. Here is the link for your reference: https://youtu.be/nRdx78DD8tc. For more details, please email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review". Best Wishes, Ridhu Dyson Customer Support

A: Hello Debra, We have examined your query about the model number of V8 origin. The model number for Dyson V8 origin cordless stick vacuum is SV25. For more details you can contact us on email at askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" Best wishes, Ridhu Dyson Customer Support

A: Hi Bailey, Thank you for sharing your query with us. We appreciate your time and efforts to answer your question. The power mode button is on the top of the machine between the bin and filter, you can slide it to the left for powerful cleaning and to the right for max mode. For more details, please email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review". Best wishes, Ridhu Dyson Customer Support