Dyson 360 VisNav Robot Vacuum: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple

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A: Hello, thank you for your question about the Dyson 360 VisNav Robot. We appreciate your interest in our product. The Dyson 360 VisNav Robot is designed to handle various floor types, including rugs with fringe. Its advanced navigation system and powerful suction ensure thorough cleaning while being gentle on delicate surfaces. However, for optimal performance, we recommend ensuring that fringes are not tangled or excessively long, as this can sometimes affect the cleaning process. If you have any further questions or need additional information, please feel free to email us at askdysonus@dyson.com. We appreciate your support and look forward to continuing to serve you. Warm regards, Dyson Customer Support

A: Hello, thank you for sharing your concern with us. We would like to inform you that to connect the Dyson 360 VisNav Vacuum to Wi-Fi, ensure you have a stable 2.4GHz Wi-Fi network, as the device does not support 5G networks. Follow these steps: Download the MyDyson™ app from the App Store or Google Play. Open the app and follow the on-screen instructions to connect the vacuum to your Wi-Fi network. Ensure your Wi-Fi signal is strong and stable during the setup process. If you encounter any issues, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello Lazy, thank you for your question regarding the Dyson 360 Vis Nav Vacuum. To empty the dust and dirt collected by the vacuum, please follow these steps: Turn Off and Unplug: Ensure the vacuum is turned off and unplugged before emptying. Remove the Bin: Press the release button to detach the bin from the vacuum. Empty the Bin: Hold the bin over a trash can and press the release button to open the bottom flap, allowing the dust and dirt to fall out. Close and Reattach: Close the bottom flap securely and reattach the bin to the vacuum until it clicks into place. If you have any further questions or need additional assistance, please contact our customer support team via askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support

A: Hello, thank you for sharing your concern. You have inquired about the Dyson 360 Vis Nav Vacuum. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. Please be informed that ‘Dyson 360 Vis Nav Vacuum’ cannot climb stairs. If you have a multi-level home, you’ll need to manually move it between floors. For detailed information, please email us at askdysonUS@dyson.com and we would be delighted to assist you further.

A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson 360 Vis Nav. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson 360 Vis Nav robot vacuum incorporates artificial intelligence (AI) to enhance its cleaning capabilities. It uses Dyson’s Simultaneous Localization and Mapping (SLAM) technology, which allows the vacuum to create a detailed map of your home, know where it has been, and see where it needs to be cleaned. The AI helps it respond intelligently to dust detected in your home, prioritizing high-dust areas and adjusting its cleaning patterns accordingly. Additionally, the vacuum features a 360-degree vision system and 26 sensors that continuously analyze its surroundings to avoid obstacles and restricted areas. This makes it highly efficient and effective in maintaining a clean environment. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello, thank you for sharing your concern with us. You have inquired about the Dyson 360 Vis Nav. We can totally understand how significant this is for you. Rest assured, we are committed to assisting you. We would like to inform you that the Dyson 360 Vis Nav robot vacuum incorporates artificial intelligence (AI) to enhance its cleaning capabilities. It uses Dyson’s Simultaneous Localization and Mapping (SLAM) technology, which allows the vacuum to create a detailed map of your home, know where it has been, and see where it needs to be cleaned. The AI helps it respond intelligently to dust detected in your home, prioritizing high-dust areas and adjusting its cleaning patterns accordingly. Additionally, the vacuum features a 360-degree vision system and 26 sensors that continuously analyze its surroundings to avoid obstacles and restricted areas. This makes it highly efficient and effective in maintaining a clean environment. For detailed information, please email us at askdysonUS@dyson.com. We would be delighted to assist you further.

A: Hello, thank you for your question regarding the Dyson 360 Vis Nav. Please be informed that the Dyson 360 Vis Nav uses a combination of advanced technologies for navigation and obstacle avoidance: Camera and Sensors: The Dyson 360 Vis Nav is equipped with a 360-degree vision system that includes a fisheye lens and eight LED sensors. This allows the vacuum to map and navigate your home effectively. Obstacle Detection: Instead of traditional LiDAR, the Dyson 360 Vis Nav utilizes a Simultaneous Localization and Mapping (SLAM) system along with 26 obstacle detection sensors to navigate and avoid obstacles. Artificial Intelligence: The vacuum incorporates AI to enhance its cleaning performance. It can map your home, recall areas that need cleaning, and adapt its cleaning patterns based on the environment. If you have any further questions or need additional information, please feel free to reach us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support