Dyson 360 VisNav Robot Vacuum 12" Cleaning Path Purple: Cordless, HEPA Filter, Multi-Surface, Lithium Battery, 3 Speeds, Purple
$999.99
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Guests are saying
The Dyson 360 Vis Nav vacuum offers impressive suction power and a solid runtime, making it effective for cleaning various surfaces, including carpets and hard floors. Guests appreciate its ability to pick up pet hair and dirt, while the app features enhance usability. However, navigation issues and the need for manual emptying have been noted as areas for improvement. Overall, it serves as a reliable cleaning assistant for maintaining a tidy home.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.4 out of 5 stars with 1538 reviews
50% would recommend
2 recommendations
1 out of 5 stars
26 October, 2026
originally posted on Dyson
Disappointing
Great suction but could not dock itself even with the dock right in front of the robot.
3 out of 5 stars
24 October, 2026
originally posted on Dyson
Great suction, disappointing navigation—worth it o
The Dyson 360 Vis Nav has great suction, good runtime, and a light that works really well. It cleans close to the walls and does a solid job when no restrictions are set. The navigation, however, has been subpar. Getting it to consistently navigate the house and follow the boundaries I’ve set has been frustrating. I enjoy the app features, but setting up how and when it cleans hasn’t worked as smoothly as I expected. It doesn’t empty itself, but I knew that going in, and manually emptying it is familiar territory with the other Dysons I own. I bought mine for over 50% off the regular price, and I think it’s worth what I paid. At full price, though, I would expect much more reliable navigation. Great cleaning power, but the overall experience needs improvement.
5 out of 5 stars
20 October, 2026
originally posted on Dyson
Great features!
This is a great value! It works wonderfully well and the zoning allows for more use in higher traffic areas.
4 out of 5 stars
20 October, 2026
originally posted on Dyson
Impressive cleaning power, improved navigation
Purchased about a month ago; powerful suction and strong vacuuming action. Big plus is the extra large dust bin, and it is also very easy to clean (I use my shop vac to thoroughly clean after every run). Floors (carpet, wood, and tile) are noticeably cleaner after it completes its rounds, and it is especially effective at picking up long hairs, with very few strands that wrap around the roller. It will sometimes get hung up on floor registers, and occasionally will get lost if the rooms are not fully illuminated. Runtime is reasonable and returns to recharge 9 out of 10 times. Would rate 4.5 if splitting a rating was possible.
3 out of 5 stars
17 October, 2026
originally posted on Dyson
Great but….
It never finds my dock Cleans great but is annoying to find it bumping into the wall next to the dock
1 out of 5 stars
12 October, 2026
originally posted on Dyson
Beware
After having Roomba’s, I wouldn’t spend my money again on this vacuum. Even on sale for 1/3 the price, it isn’t worth it.
2 out of 5 stars
7 October, 2026
originally posted on Dyson
What might’ve been?
While I was quite happy with the vacuuming ability of the Dyson, it hardly ever completed any runs successfully without intervention, even though we have a very straightforward three bedroom ranch home. The robot had a very difficult time navigating, which is unfortunate because I was a really big fan before the purchase. We have actually returned this product for a more updated model from a competitor.
4 out of 5 stars
6 October, 2026
originally posted on Dyson
Great Robot Vacuum With Some Quirks
Setting up the 360 Vis Nav vacuum was very easy. I found the MyDyson app to be very intuitive, and the vacuum was up and running within minutes. In terms of functioning as a vacuum, I found it had reliable suction, and the rooms it went into look notably clean, and I didn't find residual dust/dirt trails. It's nice to see the vacuum lines in the carpet, as it gives me the peace of mind that it's penetrating beyond just the surface. The vacuum isn't without its quirks, though. It took remapping the same floor 3 times, and isolating one section as a 'no go' area because the floor mat was just awkward enough to constantly make the vacuum think it was being lifted up. That, and having to move the charging dock plate 3-4 times until it found a spot it reliably would return to. With that said; between the runtime it takes to complete the floor (definitely reasonable given the power of the vacuum), the dust bin with excellent filtration that traps all the cat fur we have around, and the ease of having so much space to clean now being automated, I'm very happy with my purchase. As others may have mentioned, this vacuum had a lot more issues at launch, but the software updates, and the patience or remapping as needed to work with it has led to this being a wonderful addition to our home.
From Dyson Customer Care team
Greetings! We are glad to see the amazing feedback you have shared regarding the setup and suction of your new Dyson. It is wonderful to hear how well the machine handles cat fur and leaves your carpets looking deeply cleaned.
29 days ago
5 out of 5 stars
18 September, 2026
originally posted on Dyson
Excellent robot vacuum
Although I saw bad reviews I bought it anyway over a month ago and glad I did. The suction and the navigation work great. Be patient and allow it to map out your floor plan and put it to use. You’ll be surprised at how well it cleans.
4 out of 5 stars
18 September, 2026
originally posted on Dyson
Just purchaed
I just purchased the Dyson 360 and it seem to work well, I think the setup/mapping instruction could be more user friendly.
5 out of 5 stars
16 September, 2026
originally posted on Dyson
The best I have found.
I have been using robot vacs for 20 years. I thought I had found the best one, but the company went out of business. I have been searching for something comparable for quite some time, and decided to try Dyson. I am not sure why I waited. This is the best cleaning vac robot I have found. If you set your no go zones for the places the vacuum struggles, it is flawless after that. Excellent vac!!! I now have two!
4 out of 5 stars
15 September, 2026
originally posted on Dyson
Vacuum great, instructions not so much.
Make the serial no. easier to locate, since the vacuum since registration and instructions are totally inaccessible without it. The instructions say it is located at the back of the docks connection bay. Not true. That is the serial number of the dock. I wasted a lot of time trying to register the unit. I am sympathetic: I used to write manuals and I know how hard/impossible it is to keep up with evolving hardware. I mapped my kitchen by blocking off the entry to the dining room (there is no door).. The next day, the vacuum ignored the map and did the dining room, living room and entryway. As to performance, it was fine. It vacuumed up clumps of Persian cat hair very well. It might have missed a few spots but overall the performance was terrific.
From Dyson Customer Care team
Thank you for taking the time to share your detailed feedback. We're pleased to hear you're happy with the cleaning performance of your Dyson 360 Vis Nav and that it handled the pet hair so effectively. We also appreciate your comments regarding the serial number location and the setup experience.
2 months ago
2 out of 5 stars
7 September, 2026
originally posted on Dyson
Navigation and obstacle avoidance not up to par.
This is a good vacuum, but a terrible robot. The mapping has not worked well to the point it’s almost useless. In order to clean a room I have to take it there and shut the door, hoping against hope it will not get hung up on the floor vents, which it invariably does. Good suction and filtration, but these do little good when the machine can’t navigate as well as the most basic roomba. No what I expected from a Dyson product.
3 out of 5 stars
6 September, 2026
originally posted on Dyson
Good - but navigation needs work
I bought some time ago now and love the fuctionality of it. Works well on all surfaces. However, it has not (outside of one time) been able to redock itself without assistance. Still a more convenient option than regular vacuuming.
4 out of 5 stars
4 September, 2026
originally posted on Dyson
Clean floors again!
We like our Dyson Robot. One thing that they did not tell us--- The Robot may have to MAP your room SEVERAL times before it completes the process. It was not a large room just a lot of turns etc. It took 3 times before the process was completed. We were not expecting that.
2 out of 5 stars
3 September, 2026
originally posted on Dyson
Frustrating navigating skills
I purchased the vacuum 2 weeks ago. When the vacuum does work it does a great job. I like the filtration system and the size of the dirt container. Problem is it gets lost a lot on its adventures and returns to the docking station over half the time without any vacuuming. It takes it 30-60 minutes to either find the room it is going to vacuum or to find its way back to the docking station. I do appreciate the notifications to my phone when it needs assistance which I have had to provide at least once every 3 days. I am wanting to like it for the quality of the vacuuming but its navigational skills are extremely frustrating.
From Dyson Customer Care team
Thank you for sharing your experience. We are delighted to hear that you are enjoying the vacuuming performance, filtration, and bin capacity of your machine. We understand the importance of a smooth and efficient cleaning experience, and we would love the opportunity to learn more about your setup and provide personalized support to help optimize your machine's performance. Please reach out to our Live Chat or Voice Support team, and we will be happy to assist. Your satisfaction is important to us, and we remain committed to helping you get the very best from your Dyson machine.
2 months ago
3 out of 5 stars
1 September, 2026
originally posted on Dyson
My Robot is a Godsent with No Spatial Awareness
Great clean, but gets lost so easily. My robot does good when he wants to, but he so often can't find his way home and decides to just. Not clean the zones he was assigned. Poor robot. He gets all the dust and fur out of the carpet, and he runs long enough to get my apartment clean. The air feels cleaner. But he indeed could not find his way out of a paper bag.
From Dyson Customer Care team
Thank you so much for sharing your review! We love hearing that your robot is a "godsend" for lifting dust and fur and making your apartment air feel so much cleaner. We completely understand how important seamless navigation is for an effortless clean, and we want to ensure your robot always finds its way home perfectly. Our team would love the opportunity to make your experience even better, so please connect with our live chat or voice support team today. We are ready to assist you with simple optimization tips to get your machine performing at its absolute best, as your satisfaction is incredibly important to us!
2 months ago
4 out of 5 stars
30 August, 2026
originally posted on Dyson
Does what I want
Bought this a few weeks ago and I’m happy with it. Sometimes, it seems lost in the way to and from the office, but it manages. Wish it could move furniture too!
From Dyson Customer Care team
Thank you for sharing your experience! We're delighted to hear that your Dyson is meeting your needs. We also appreciate your suggestion about improving performance around furniture. Feedback like this helps us as we continue to develop and enhance future products. If you ever need assistance, please reach out via Live Chat or contact our Support team.
2 months ago
2 out of 5 stars
27 August, 2026
originally posted on Dyson
It should be the best out there, falls way short
This vacuum has so much going for it. It is built very solidly, it is made of high-quality materials, the bin is easy to empty, The app UI is fantastic, it has great features like the ability to turn off the beater bar, etc. unfortunately, I’ve been constantly getting errors about dirty sensors, and the thing seems to have no idea how to navigate Effectively. It constantly looks confused and has multiple times not made it back to the dock. Given the hardware and app UI are so great, all it seems to need is decent navigation software and effective sensor management and it would be a five star.
From Dyson Customer Care team
Thank you for sharing your experience with us. We're glad to hear you value the machine's design, features, and app functionality, but we're sorry that the navigation performance and sensor alerts have fallen short of your expectations. Please contact us via live chat or phone support, and we'll work with you to find the best possible solution.
2 months ago
1 out of 5 stars
24 August, 2026
originally posted on Dyson
Mapping issues & connectionContinues to hang up on
Bought this a minth ago issues with mapping & connection
From Dyson Customer Care team
Thank you for your feedback and for choosing Dyson. We are sorry to hear that your new machine is facing mapping and connection issues and continues to hang up on you. Rest assured, we take your experience very seriously. For any performance issues, we request you to contact us via live chat or call via dyson.com, where our agents will be happy to assist you. Thank you for your valuable input.
2 months ago