Kristin Ess Hair Extra Gentle Conditioner for Sensitive Skin + Scalp, Moisturizing + Hydrating, Color Safe, Vegan + Sulfate Free - 10 fl oz
$11.99 ($1.20/fluid ounce)
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$5.00 - $11.99
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4.3 out of 5 stars with 2114 ratings
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The Kristin Ess Extra Gentle Conditioner has garnered mixed feedback from guests, with many praising its pleasant scent and lightweight formula that leaves hair feeling soft and manageable. However, some guests experienced issues with greasiness and lack of moisture, particularly for fine hair types. Despite these concerns, the conditioner is appreciated for its gentle ingredients and effectiveness in detangling, making it a suitable option for those with sensitive scalps.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 573 reviews
effectiveness: 3.19 out of 5
quality: 3.21 out of 5
value: 3.16 out of 5
55% would recommend
83 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
16 November, 2025
(no review title)
[This review was collected as part of a promotion.] Good quality
1 out of 5 stars
13 October, 2025
Hair loss!!
READ ME!! This made my hair fall out! I know everyone has different hair types but I take great care of my hair but after switching to this my hair started falling out I only used a half of the small bottle and the damage will take a decade to fix it it’s fixable at all. Not worth the risk! I don’t know how this is still on the market.
1 out of 5 stars
Thumbs down graphic, would not recommend
15 April, 2025Verified purchase
Def a miss.
I do not like this. How does my hair feel so heavy and oily immediately after I put it in my hair but my mids/ends are begging for moisture. Makes my hair super poofy because it’s so dry. The smell is meh.
1 out of 5 stars
Thumbs down graphic, would not recommend
2 March, 2025
Sticky residue
Leaves a greasy and sticky feeling residue on hair, and made my hair feel dry and frizzy. Awful!
1 out of 5 stars
2 February, 2025Verified purchase
Smells gross
I don’t like the smell.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2025Verified purchase
Would NOT recommend
I hated the smell. It smells like a fake coconut scent. It left my hair very greasy but my ends were still dry. I do like their clarifying shampoo and hair mask which smells great and is what prompted me to try this. I will be returning this product and not purchasing again. Very disappointed
1 out of 5 stars
Thumbs down graphic, would not recommend
25 December, 2024Verified purchase
Bad
No difference in hair and two weeks later gave us an allergic reaction
1 out of 5 stars
Thumbs down graphic, would not recommend
17 December, 2024Verified purchase
Would not recommend
It smells great, but made my hair feel so unhealthy. Left my scalp feeling itchy and made my hair feel gross.
1 out of 5 stars
Thumbs down graphic, would not recommend
4 July, 2024Verified purchase
Worsened my thin hair and dry scalp
I have dry scalp and fine hair, and this product was awful. I was so excited to try this brand line since it’s so popular but it made my hair feel so unhealthy. Never trying this brand again.
5 out of 5 stars
Thumbs up graphic, would recommend
13 June, 2024Verified purchase
the best
THE BEST i love this and the clarifying shampoo both smell amazing
2 out of 5 stars
12 June, 2024Verified purchase
Smells good but not for fine hair
The smell is amazing but it left my hair very greasy. I have fine hair.
5 out of 5 stars
Thumbs up graphic, would recommend
12 May, 2024
Love love love
I don’t usually do reviews…BUT…the smell of this conditioner and the shampoo….OMG! I love it! It smells sweet and clean. My husband loves it. I used to used the Ausie brand but now…I love this one. And my scalp feels pretty good. I hope the scent lasts and it doesn’t dry out my scalp like most shampoo/conditioners.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 March, 2024Verified purchase
Hair loss!!!
Causes HAIR LOSS!! Don’t use it!!!!!
5 out of 5 stars
14 March, 2024
originally posted on influenster.com

Smells good!
This conditioner is amazing! Leaves my hair shiny and super soft! The scent smells really good and would last a couple days until your next hair wash day
1 out of 5 stars
Thumbs down graphic, would not recommend
2 March, 2024Verified purchase
Left hair greasy
Wanted to like this shampoo but it left my hair very greasy. I tried using smaller amounts to where I wasn’t using much at all and nothing helped…still greasy. And it’s on the expensive side for a small bottle. So disappointed.
2 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2024Verified purchase
Not worth the hype
Heavily fragranced for something that is supposed to be for sensitive scalps. I have not noticed it to be particularly gentle or hydrating. Just trying to get through the bottle as it wasn’t cheap and I’m out of the window to return.
5 out of 5 stars
19 February, 2024
originally posted on kristinesshair.com
Like it!
[This review was collected as part of a promotion.] I'm really enjoying this conditioner. It makes my hair soft and nourished, with a lasting pleasant scent. It's efficient, as you only need a small amount for effective results, showcasing the product's quality. I'll definitely recommend it to others as a great addition to their hair care routine.
5 out of 5 stars
Thumbs up graphic, would recommend
28 January, 2024Verified purchase
Great hair product
Love it! Works great on my hair. Feels smooth and makes my hair smell great!
1 out of 5 stars
Thumbs down graphic, would not recommend
17 January, 2024Verified purchase
Not as described
Leaves my hair dry at the ends and oily at the roots. Has a nice smell but doesn’t do my hair any good.
4 out of 5 stars
Thumbs down graphic, would not recommend
2 January, 2024Verified purchase
Heavy on the hair
Smells great! But it feels very heavy on my hair