Large Sun and Sand Jar Candle 22oz - Yankee Candle

Hi! Thank you for sharing your experience with the Balsam & Cedar Original Large Jar Candle. We're sorry to hear that the scent did not meet your expectations when lit. We strive to ensure that all our candles provide a strong and lasting fragrance, and we apologize for any disappointment. Your feedback is valuable to us, and we'll take it into consideration to improve our products. If you have any further concerns or need assistance, please feel free to get in touch with us via the website: https://www.yankeecandle.com/customer-service/contact-form. We appreciate your loyalty to our brand and hope to provide a better experience in the future. Thank you!

Hi! Thank you for your feedback regarding the Sun & Sand® Original Large Jar Candle. We appreciate your detailed input, especially given your extensive experience in the industry. We understand your concerns about the scent strength not meeting your expectations. Our team is committed to delivering high-quality products, and we take your comments seriously. We will forward your feedback to our product development team for further review. We value your loyalty and expertise, and we are dedicated to ensuring your satisfaction with our products. Please feel free to reach out if you have any further comments or questions. Thank you!

Hi! Thank you for your feedback regarding the Witches' Brew® Original Large Jar Candle. We understand that scent preferences are highly subjective and we regret that this particular fragrance did not meet your expectations. Your comments are valuable to us as they help us improve our products. We will share your feedback with our product development team for their consideration. If you have any additional comments or need our assistance, please don't hesitate to get in touch with us via the website: https://www.yankeecandle.com/customer-service/contact-form. Thank you!

Hi, thank you for taking the time to share your honest feedback on our Balsam & Cedar Original Large Jar Candle. We're truly sorry to hear that the fragrance wasn’t a good fit for you. We understand how disappointing that can be. Scent is incredibly personal, and while many customers love the bold, woodsy blend of balsam, aromatic cedarwood, and juniper berry, we fully respect that it may not appeal to everyone’s taste. That’s the beauty and challenge of fragrance: what evokes warmth and nostalgia for one person may come across very differently to another. That said, Balsam & Cedar is actually one of our top picks and best-selling seasonal fragrances, especially during the fall and holiday seasons. For many, it captures the essence of freshly cut trees and cozy winter nights. Still, your description gives us important insight, and we truly appreciate you sharing it. If you’re open to it, we’d love to help recommend a scent that might better match your preferences. We will be happy to assist with suggestions or support related to your purchase. Thank you again for your feedback; it helps us grow and continue offering a wide range of scents for every nose and season. If you need our help, please contact our Consumer Care team, or you can also check at the bottom of our official website under customer service to contact us via email. We are looking forward to hearing from you! Thank you! Yankee Candle Consumer Care

Hello, we're so sorry to hear that your Tangerine & Vanilla Original Large Jar Candle arrived broken. That’s definitely not the experience we want for our customers, and we completely understand how disappointing this must be. As your purchase was made through Walmart, we kindly recommend reaching out to Target's Customer Service for assistance. They’ll be able to help you resolve this quickly. If you require our assistance, please contact us using our Contact Us form on the website or through LiveChat so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! Yankee Candle Consumer Care