Mr. Clean Original Magic Eraser Cleaning Pads with Durafoam

We're sorry to hear that you're unhappy with your purchase, Sissy, and we appreciate you taking the time to share your feedback with us. Our products are thoroughly tested to ensure they provide a great clean every time when used as directed, so this isn't the experience we want you to have, and we're grateful for your input. It may be helpful to know that our Mr. Clean Magic Erasers are designed to compress and break down as they're used, like a pencil eraser, so it can leave behind small pieces of residue, just as a pencil eraser does. Although the product removes most dirt, it must be wet to work. For large areas and tough soils, you may need to scrub for longer than usual. Older, dried-in stains may also take longer to remove. For best results, wet the pad with water before use and gently squeeze out excess water, but be sure not to twist. Your satisfaction means a lot to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 248-1612, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, they're designed to break down with use, much like a pencil eraser. The amount of pressure applied while using, as well as how rough the surface, can affect how long they last. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.

We're sorry to hear this, Tonia. For assistance, please reach out to the manufacturer, Bradshaw Home, at 1-800-493-2205.