Olay Retinol 24 Max Night Face Moisturizer for Dull Skin Fragrance-Free - 1.7oz

A: We do not test Olay products on animals and we are calling for an end to animal testing in skin care and the beauty industry. Olay is working closely with governments around the world to provide alternative research methods to eliminate testing on animals, enabling cruelty-free skin care in the beauty industry. For example, in a few countries where Olay is sold, governments still mandate animal tests. In those cases, Olay can be required by law to submit our products to labs where we know animal tests are happening. This is why we do not claim cruelty-free on our packaging. We do not believe these tests are necessary to evaluate safety or performance. But today, they won’t accept alternative non-animal testing methods. We remain steadfast and will continue to advocate for alternative methods to end animal tests in the industry. We hope that this information is helpful.

A: Hello, we do apologize, but our specific product formulas and the ingredient percentages are considered proprietary information which I'm unable to provide. The only exception would be active ingredients, such as sunscreens, and those percentages will be listed on the product package. Please know that it's the unique combination of ingredients used in our Olay products that provide the results. Olay products have been extensively tested to ensure they deliver the benefits we advertise.

A: The brand No. 7 lists retinol as 1.5%. Don’t really understand why one company will list and mother won’t.

A: Our products do not contain any acne medication.

A: Thank you for inquiring about Olay products. The Olay Regenerist Retinol24 Max Night Hydrating Moisturizer Fragrance Free does not contain any parabens, phthalates, mineral oil, or synthetic dyes.

A: Hey KMD, I would recommend not recommend you use the Olay Retinol 24 MAX Night face moisturizer due to having retinol in the product. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

A: Our Retinol24 formula MAX, has 20% more Retinol24 Hydrating Complex (vs. base Retinol24 Night Moisturizer).

A: Thank you for sharing this information. We’re very sorry about your experience. We understand how upsetting something like this can be. Please know, safety is our top priority and all our products are thoroughly evaluated to be safe when used as directed. We would recommend discontinuing the use of the product. Because we want to ensure your comments get the attention they deserve, and we would like to make this right, we’d like to collect some additional information. Please give us a call at 1-800-285-5170. Our office hours are Monday- Friday 9 am to 6pm EST. We're also sharing the details you provide with both our Safety Team and the rest of our team. Just to give some insight on Retinol 24. If you have never used products with retinol before, we recommend starting off with the Original Retinol 24 instead of the Retinol 24 MAX. It is also recommended to use the product only 3 nights out of the week instead of everyday. You can choose a non retinol product to use on the nights you're not using the Retinol 24. Your reference number will be 16706950. We look forward to hearing from you.

A: We would recommend using the Regenerist Retinol 24 Max Eye Cream as it is made specifically designed to be used for the delicate skin around your eyes.

A: Hi Seekingwarmhands, The Regenerist Retinol 24 Max Night Moisturizer is aluminum free. If you would like further information on the ingredients of this product please feel free to check out smartlabel.org

A: Hi Jen! This product is mineral-oil free. Hope this helps!