Oral-B Essential Dental Floss - Mint - 54 yd

We're very sorry the wax coating was coming off your floss string, Madi. Please call us at (800) 566-7252, so we can collect a few more details for our Quality Assurance team and help you out.

Thank you for sharing this, and we're sorry to hear about your recent experience with our Oral-B Glide Essential Floss. Please know our products go through rigorous safety and quality checks to ensure they provide an enhanced flossing experience and are evaluated to be safe when used as directed. It's upsetting to hear that our floss was shredding and breaking in between your teeth. Our top priority is your safety, and we recommend that you discontinue using the product. Your feedback is incredibly valuable to us, and we’ll pass it along to our Safety Team. To help you further, we'd like to gather some more information and invite you to call us at (800) 566-7252.

Metzler, we appreciate you leaving your review for us, and we’re sorry to hear you weren’t satisfied with our Essential Floss. Please know that all our flosses go through several checks to ensure they provide the best flossing experience. If you’re looking for a floss to help clean under appliances such as braces and or bridges, we recommend giving our Super Floss a try. It has a stiffened end floss threader to help floss under appliances, a spongy floss to clean around appliances and between wide spaces, and regular floss to remove plaque under the gumline. Your feedback is very important to us, and we’ve shared your comments with our Quality Team. If you’d like to share more with them, please feel free to give us a call at: (800) 566-7252.

We're sorry to hear you aren't enjoying this floss. Due to the extensive quality tests our floss has gone through, this definitely isn't the result we expect. Our team would like to hear more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

While we're happy you're enjoying the cleaning power, we're sorry the floss has been shredding, and we appreciate you taking the time to share these details with us. Please know, we have many quality checks in place to ensure only the best products reach you, so floss shredding isn't what we'd expect. So we can learn more about your experience and help you find the best floss for your smile, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

Thank you for leaving your review of our Essential Dental Floss. We're sorry to hear that your floss is excessively shredding, which is unexpected. At Oral-B, we have numerous product quality checks in place to ensure optimal performance. Our floss is designed to glide smoothly and effectively, and we regret that this was not your experience. Your feedback is invaluable to us and will be shared with our Quality Team. If you'd like to give us a call at (800) 566-7252, we would be happy to assist you and help you find a floss that meets your expectations.

Suki, we're so sorry your floss isn't dispensing, and would like to help. Please know, there are many quality checks in place to ensure only the best products reach you, so this is quite unexpected. So we can help you further, please give us a call at (800) 566-7252.

We're sorry you don't feel educated on the wax used in your Oral-B Essential Floss, and we're more than happy to go over this. To clarify, our Oral-B Essential Flosses use Microcrystalline Wax, different from the beeswax used in our other flosses. Microcrystalline Wax is similar to the wax used in candles, and we use this for grip-ability. Please know your oral health is most important to us, and your safety is at the heart of all we do, so we understand the concern with knowing what you're using to brighten your beautiful smile. All our ingredients are assured to be safe using our 4-step safety process, and we're happy to share what is and is not in products if you have other questions. Give us a call at 1-800-566-7252, M-F, 9 AM TO 6 PM EST, to discuss this further.